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3.9 from 77 reviews
5 stars
45
4 stars
12
3 stars
2
2 stars
2
1 stars
16
Overall Review of Desert Springs Healthcare & Wellness Centre
caveat6 reviews mention this
Pain and medication care concerns
Some residents report missed pain medication and delayed medication delivery.
Several reviewers describe situations where pain medication was not provided promptly after surgery or was delayed until complaints were made. A few also mention that medication administration was not handled reliably, including long stretches without the care that was expected. In these accounts, residents or families describe increased frustration due to calls not being answered quickly or being told medication decisions were pending.
common20 reviews mention this
Many describe kind, attentive staff
Many reviewers say the staff is kind, friendly, and quick to respond.
Across multiple reviews, families and visitors describe staff members as friendly, courteous, and attentive to requests. Some reviewers mention quick assistance when they visit, and others describe staff treating patients with kindness and care while keeping them clean and supported. A few also add that staff communicated in a helpful way, including speaking Spanish to assist with understanding.
common9 reviews mention this
Clean facility shows up often
Cleanliness is frequently mentioned, though not universally.
Many reviewers highlight cleanliness, saying the facility is clean, tidy, or well kept. Some also describe rooms being prepared, patients kept clean, and visitors noticing a well-maintained environment. At the same time, a smaller set of reviews raise concerns about strong odors or dirty conditions, showing that experiences vary.
caveat4 reviews mention this
Food quality is mixed
Dining is a recurring mixed point among reviewers.
A number of reviewers mention the food positively as enjoyable, but others say the meals are not satisfying. Some describe food quality issues directly, while others express concern that patients were not fed when expected. This makes dining one of the more inconsistent day-to-day experiences in the reviews.
common3 reviews mention this
Rehab and therapy get praise
Rehabilitation therapy is praised by some residents and families.
A few reviews specifically call out therapy results, including excellent physical and occupational therapy and positive experiences with therapists. Another reviewer mentions wound care support and describes the care as superb. These comments focus on recovery and skill-building services rather than day-to-day facility features.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
68 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Palm Springs International (17 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
This part of Indio, California offers a variety of amenities and services that may be appealing to seniors looking for a convenient and comfortable living environment. With several restaurants nearby, including El Campanario Restaurant and In-N-Out Burger, seniors can enjoy a diverse range of dining options. Additionally, there are multiple cafes such as Starbucks within a short distance for those who enjoy coffee or light meals. Access to physicians, pharmacies, and hospitals like Dr. Rao's office and Jfk Memorial Hospital ensures residents have easy access to medical care when needed. For spiritual fulfillment, places of worship like Las Palmas Community Church and the Islamic Society of the Coachella Valley are located nearby. Overall, this area provides a mix of essential services, dining options, and recreational facilities like Dateland Park for seniors to enjoy in a peaceful setting in Indio.
Restaurants
El Campanario Restaurant (0.4 miles)
Flame Broiler (0.7 miles)
Panda Express (0.7 miles)
In-N-Out Burger (0.8 miles)
Farmer Boys (0.8 miles)
Mario's Italian Cafes (0.9 miles)
Del Taco (0.9 miles)
Cafes
Starbucks (0.7 miles)
Starbucks (1.9 miles)
Dutch Bros Coffee (2.3 miles)
Starbucks (2.7 miles)
Panera Bread (3.3 miles)
Starbucks (4.6 miles)
Starbucks (4.9 miles)
Physicians
Dr Rao (1.2 miles)
Advanced Sleep Medicine Services (1.3 miles)
Dr Maria R. Gopez (1.3 miles)
Sonoran Desert Pathology Associates (1.3 miles)
Dr Harry Lifschutz (1.4 miles)
Desert Podiatry Group (1.4 miles)
Oasis Mental Health Treatment (1.7 miles)
Pharmacies
Indio Medical Pharmacy (1.3 miles)
Good Neighbor Pharmacy (1.4 miles)
Walgreens (1.6 miles)
Rite Aid (1.7 miles)
Walgreens (1.8 miles)
Walgreens (1.9 miles)
CVS Pharmacy (2.3 miles)
Hospitals
Jfk Memorial Hospital (1.3 miles)
Health Scan Imaging (3 miles)
Vantage Strategic Resources (5.5 miles)
City of Hope (7.4 miles)
Places of Worship
Las Palmas Community Church (1.6 miles)
Islamic Society of the Coachella Valley (3.3 miles)
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Desert Springs Healthcare & Wellness Centre photos
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