Desert Springs Healthcare & Wellness Centre in Indio, CA

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Desert Springs Healthcare & Wellness Centre Desert Springs Healthcare & Wellness Centre Desert Springs Healthcare & Wellness Centre

Desert Springs Healthcare & Wellness Centre in Indio, CA

82-262 Valencia Avenue, Indio, CA 92201

For more information about senior living options: (844) 490-3973

3.8 from 66 reviews
5 stars
36
4 stars
12
3 stars
1
2 stars
2
1 stars
15

Skilled Nursing Facility

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    Overall Review of Desert Springs Healthcare & Wellness Centre

    Pros

    • pro The staff are attentive and consistently attend to patients.
    • pro The team is gelling together and working well with families.
    • pro Visitors are greeted in a professional and friendly manner.
    • pro CNAs and nurses take great care of patients.
    • pro The PT and OT services are excellent, with very attentive staff.
    • pro The Occupational Therapy and Physical Therapy teams are amazing.
    • pro The staff are friendly, kind, and professional, creating a positive atmosphere.
    • pro The facility is clean, safe, and well-maintained.
    • pro Families and residents appreciate the caring, dedicated staff.

    Cons

    • pro The night nurse was extremely rude, raising concerns about after-hours care.
    • pro The facility is dirty, musty, and humid, with an awful smell.
    • pro Staff reportedly neglect patient care and delays in providing pain medication.
    • pro Rooms are crowded (two to three patients per room) and the building feels poorly maintained.
    • pro There are serious safety concerns, including alleged medication mishandling and even overdose attempts.
    • pro The environment is described as dirty, hot, and unprofessional, with poor responsiveness to residents' needs.
    • pro There are reports of theft and neglect, with patients left in feces for hours.

    Review

    Desert Springs Healthcare & Wellness Centre in Indio is best suited for families seeking rehab-focused care with strong therapy support and a patient-centered vibe, where the priority is robust physical therapy and wound care delivered by a responsive nursing team. It works for residents who respond well to hands-on rehabilitation, the presence of a cheerful staff, and a visitor-friendly environment. However, it is not a universal fit for every long-term resident: families that require consistently flawless med management, pristine cleanliness, and a highly predictable daily routine should weigh alternatives carefully.

    Those considering alternatives should be mindful of several red flags that recur in multiple reviews. If a facility's reliability in pain control, timely medication administration, and proactive problem-solving is non-negotiable, this center may fall short at times. Similarly, families who demand uniform cleanliness, odor-free surroundings, stable temperatures, quiet rooms, and consistent staffing levels - without the variability some residents have described - may want to look elsewhere. Prospective residents should also be wary if privacy matters - such as multi-occupancy rooms and shared bathrooms - plays a major role in comfort.

    On the plus side, the core therapy and nursing strengths at Desert Springs are meaningful and noticeable. The occupational and physical therapy teams receive frequent praise for their skills and engagement, with several reviews highlighting excellent PT/OT experiences and effective wound care. Nursing staff are repeatedly described as attentive, professional, and friendly, with many family members feeling reassured by the level of care in practice. In moments when staff are present and proactive, residents are kept clean, well-attired, and oriented to routines, which provides a strong counterweight to the facility's more troubling reports.

    The most troubling reports center on inconsistent care quality and occasional safety concerns. Some families recount long delays in pain management, missed or delayed medications, and a sense that supervision can waver during overworked shifts. Other accounts describe uncomfortable environmental conditions - hums of humidity, odors, and rooms that feel hot or crowded - along with claims of understaffing and repetitive complaints about bedside attention. Instances of poor communication, difficulty accessing a patient advocate, and episodes where accountability seemed insufficient further complicate the decision. A minority of reviews even allege egregious lapses in treatment, including neglectful behavior or mismanagement, which can be deeply distressing for families.

    Yet the pros can effectively offset many of these drawbacks when the rehab needs are clear and the patient is a good fit for the center's strengths. When therapy is the primary objective, Desert Springs delivers tangible value: residents can receive attentive PT/OT, targeted wound care, and a structure that supports recovery and reconditioning. The welcoming demeanor of many staff members and the visible teamwork among caregivers also helps families feel their loved ones are in a supportive, compassionate environment during crucial rehabilitation windows. For those who value a patient-facing culture and a facility that frequently earns positive anecdotes from visitors, the upside remains compelling.

    In the end, Desert Springs should be considered by families prioritizing rehabilitation and skilled nursing with a proven therapy pipeline, provided there is a plan to mitigate potential inconsistencies in med management and daily operations. Before making a commitment, tours should probe current staffing levels, med administration protocols, and the presence of a dedicated family liaison or care coordinator. Request recent activity logs, ask about day-to-day responsiveness to call bells, and seek a candid read on bed occupancy and room configurations. If decisions hinge on pristine environments and unwavering reliability, this community merits comparison with other nearby options. If rehabilitation efficacy and compassionate therapy support are the chief criteria, Desert Springs can be a solid, workable choice - so long as families actively verify and guard the elements that have drawn concern in the past.

    Features

    Housing

    • 68 resident community capacity 68 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Palm Springs International (17 miles away) Palm Springs International (17 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Desert Springs Healthcare & Wellness Centre is a vibrant and welcoming assisted living community located in Indio, CA. With a focus on providing exceptional care and a comfortable living environment, this facility offers a wide range of amenities to enhance residents' quality of life.

    Residents can enjoy the convenience of having a beauty salon on-site, ensuring they always look and feel their best. Cable or satellite TV is available in each room, allowing individuals to relax and unwind with their favorite shows or movies. Community-operated transportation is provided for residents who need assistance getting around town, whether it's to run errands or attend appointments.

    A computer center is available for those who want to stay connected with loved ones or browse the internet. The dining room offers restaurant-style dining with delicious meals prepared by the staff. For those who prefer to cook their own meals, each room includes a kitchenette.

    To promote an active lifestyle, Desert Springs Healthcare & Wellness Centre features a fitness room where residents can exercise and maintain their physical health. There is also a gaming room for those who enjoy playing games and socializing with fellow residents. The outdoor space provides a peaceful retreat where residents can relax and enjoy nature.

    Housekeeping services ensure that each resident's living space remains clean and tidy. Move-in coordination is provided to ease the transition into the community. Private bathrooms offer privacy and convenience for residents.

    To cater to residents' mental health needs, there is a small library with books for leisurely reading. Telephone services are available so residents can easily stay connected with family and friends. Wi-Fi/high-speed internet ensures that individuals can access online resources and stay connected digitally.

    When it comes to care services, Desert Springs Healthcare & Wellness Centre excels in providing round-the-clock support. A 24-hour call system ensures that help is always just a button press away. Trained staff provide 24-hour supervision for resident safety.

    Assistance with activities of daily living such as bathing, dressing, and transfers is provided to residents who need it. Special dietary restrictions, including diabetes diets, are accommodated during meal preparation and service. Medication management ensures that residents take their medications as prescribed. A mental wellness program is available to support residents' emotional well-being.

    Transportation arrangements can be made for non-medical needs as well as doctor's appointments. Residents can enjoy a wide range of activities organized by the community, including fitness programs, planned day trips, and resident-run activities. Concierge services are available to assist with any additional needs or requests.

    Desert Springs Healthcare & Wellness Centre is conveniently located near various amenities and services. With multiple cafes, parks, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals nearby, residents have easy access to everything they may need or want.

    Overall, Desert Springs Healthcare & Wellness Centre offers a compassionate and enriching assisted living experience for individuals seeking a comfortable and supportive community where they can thrive in their golden years.

    Nearby Places of Interest

    This part of Indio, California offers a variety of amenities and services that may be appealing to seniors looking for a convenient and comfortable living environment. With several restaurants nearby, including El Campanario Restaurant and In-N-Out Burger, seniors can enjoy a diverse range of dining options. Additionally, there are multiple cafes such as Starbucks within a short distance for those who enjoy coffee or light meals. Access to physicians, pharmacies, and hospitals like Dr. Rao's office and Jfk Memorial Hospital ensures residents have easy access to medical care when needed. For spiritual fulfillment, places of worship like Las Palmas Community Church and the Islamic Society of the Coachella Valley are located nearby. Overall, this area provides a mix of essential services, dining options, and recreational facilities like Dateland Park for seniors to enjoy in a peaceful setting in Indio.

    Restaurants

    • El Campanario Restaurant (0.4 miles)
    • Flame Broiler (0.7 miles)
    • Panda Express (0.7 miles)
    • In-N-Out Burger (0.8 miles)
    • Farmer Boys (0.8 miles)
    • Mario's Italian Cafes (0.9 miles)
    • Del Taco (0.9 miles)

    Cafes

    • Starbucks (0.7 miles)
    • Starbucks (1.9 miles)
    • Dutch Bros Coffee (2.3 miles)
    • Starbucks (2.7 miles)
    • Panera Bread (3.3 miles)
    • Starbucks (4.6 miles)
    • Starbucks (4.9 miles)

    Physicians

    • Dr Rao (1.2 miles)
    • Advanced Sleep Medicine Services (1.3 miles)
    • Dr Maria R. Gopez (1.3 miles)
    • Sonoran Desert Pathology Associates (1.3 miles)
    • Dr Harry Lifschutz (1.4 miles)
    • Desert Podiatry Group (1.4 miles)
    • Oasis Mental Health Treatment (1.7 miles)

    Pharmacies

    • Indio Medical Pharmacy (1.3 miles)
    • Good Neighbor Pharmacy (1.4 miles)
    • Walgreens (1.6 miles)
    • Rite Aid (1.7 miles)
    • Walgreens (1.8 miles)
    • Walgreens (1.9 miles)
    • CVS Pharmacy (2.3 miles)

    Hospitals

    • Jfk Memorial Hospital (1.3 miles)
    • Health Scan Imaging (3 miles)
    • Vantage Strategic Resources (5.5 miles)
    • City of Hope (7.4 miles)

    Places of Worship

    • Las Palmas Community Church (1.6 miles)
    • Islamic Society of the Coachella Valley (3.3 miles)
    • Southwest Community Church (4.4 miles)

    Theaters

    • Century Theatre (3.8 miles)

    Parks

    • Dateland Park (4.8 miles)
    • La Quinta Civic Center Park (5.1 miles)

    Frequently Asked Questions

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