Indio Nursing And Rehabilitation Center in Indio, CA
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47-763 Monroe Avenue, Indio, CA 92201
For more information about senior living options: (844) 490-3973
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Desert Mountain Care Center is fabulous. The administrator is always by the front door, aware of what's happening in the facility. Desert Mountain Care Center has more staff than the reviewer had ever seen at a care center. INRC's nursing, administration staff, and housekeepers are amazing and helpful in every way. INRC is a nice place with a clean facility and a great activities program. The center is clean, meals are good with substitutions, and the staff is good. Kenneth M. is a positive, dedicated CNA who brings smiles to families.
They claim the facility let their uncle die. They describe the food as crap, with only a slice of bologna as protein. They allege staff ignored dietary restrictions, including a diabetic's diet. They report moldy bread and a patient left weighing 30 pounds less after six weeks. They say the staff lacks compassion and just goes through the motions for a paycheck. They doubt the place and say it would not be surprising if it were investigated. They warn that being there felt like a punishment for their loved one. They recount near-fatal errors, such as five days without medication and no monitoring for low blood sugars. They say the facility is dirty with filthy rooms and beds in disrepair, and the staff is rude and uncaring. They claim dentures were misplaced and their loved one effectively starved due to neglect and billing delays. They describe a nurse as rude and overwhelmed, unable to answer basic questions. They call the rehab the worst they have seen and urge others to avoid it entirely.Indio Nursing and Rehabilitation Center is best suited for families that must place a loved one in rehab-focused care and can sustain vigilant, proactive oversight day-to-day. The model rewards residents who participate in a structured program and whose families are willing to press for timely treatment and consistent follow-through. The facility's history is fiercely polarized: some families report life-or-death failures, while others describe genuine improvement, clean surroundings, and engaged staff. In short, this is not a hands-off option. It can deliver meaningful rehab and reassurance when leaders are present and families remain tightly involved; it is not the right choice for those who cannot closely monitor care or who require a consistently flawless track record.
On the positive side, the center earns points for a clean environment and a capable activities program that keeps residents engaged. When staffing is adequate and management is visible, communication with families is more reliable, and certain frontline workers - like standout CNAs - make a real difference in daily safety and morale. Several reviews mention regular physical therapy and a routine that supports recovery, with some residents thriving and regaining function. Flexible visiting hours and the ability to accommodate dietary substitutions add practical value for families trying to align care with personal routines and preferences.
Yet the most troubling threads run deep. Repeated allegations center on under-staffing, delays in medication administration, neglect of basic needs, and, in the most severe cases, harm that endangered lives. Families describe missed meals, dehydration, malnutrition, bedsores, and infections that followed from inadequate monitoring. Communication breakdowns and rude or overwhelmed staff further erode trust, leaving relatives feeling powerless. A number of accounts recount patients deteriorating after placement, or even dying, with loved ones convinced that neglect or mismanagement played a role. Taken together, these reports signal a systemic risk that demands rigorous, continual oversight if care is to be trusted.
Across the mixed experiences, there are meaningful signs of improvement in some wings and roles. When care is steadier, residents show progress with therapy, and staff remain consistently attentive, families notice fewer bedsores, better hydration, and more reliable medication handling. The prospect of a more supportive administration and a broader, more stable caregiving team can restore some confidence, particularly for families who can observe care patterns over weeks. However, the bright spots do not erase the ongoing concerns raised by other families. The contrast between praised moments and severe complaints suggests uneven quality that can shift quickly with staffing changes or leadership priorities.
For families weighing INR, approach with a practical, must-act-now checklist. Tour with an eye toward real-time care in the halls, request candid conversations with the director of nursing and therapy leads, and demand a written, actionable care plan covering daily checks, med passes, wound care, PT/OT schedules, and nutrition. Probe staffing ratios and weekend coverage; ask for concrete examples of how previous incidents were handled and what systemic changes followed. Speak with hospital discharge planners and seek references from other families to gauge consistency. Bring a contingency plan for rapid hospital transfer if deterioration occurs, and insist on clear escalation paths if care slips again. Preparation and persistence are non-negotiable.
The bottom line is clear: INR can be a lifeline for rehab-focused seniors, but only for families prepared to supervise relentlessly and demand accountability. If a stable, consistently high level of nursing, wound care, and medication management is essential, alternatives should be seriously considered. Enter this decision with explicit expectations, scheduled progress reviews, and a ready exit plan. When the right staff and leadership align, the center can deliver meaningful recovery and a livable daily routine; when they don't, the risk of neglect and harm becomes a dominant factor. Decide with eyes open, and plan to stay closely involved.
99 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Palm Springs International (18 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Indio Nursing and Rehabilitation Center in Indio, CA is an assisted living community that offers a range of amenities and care services to enhance the comfort and well-being of its residents.
Residents can enjoy the convenience of having a beauty salon on-site, along with access to cable or satellite TV for entertainment. The community also provides community-operated transportation for residents to easily travel around the area. For those who need access to computers, there is a computer center available.
Meals are served in a spacious dining room with restaurant-style dining, giving residents an enjoyable dining experience. The kitchenettes within each unit allow for personal meal preparation if desired. Housekeeping services keep the community clean and tidy.
Indoor and outdoor spaces provide opportunities for relaxation, socialization, and enjoying nature. Residents can spend time in the garden or take part in various activities in the gaming room, fitness room, small library, or wellness center. Wi-Fi/high-speed internet keeps residents connected with loved ones.
Care services provided by the center include 24-hour call system and supervision for safety and security. Assistance with daily activities such as bathing, dressing, and transfers is available when needed. Medication management ensures proper administration of medications, while special dietary restrictions are accommodated for diabetes diet or other specific needs.
Transportation arrangements are made both for non-medical purposes and for doctor's appointments. Move-in coordination helps ease the transition into the community.
In terms of nearby amenities, there are several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals in close proximity to provide additional convenience and support to residents.
With its comprehensive amenities and care services, Indio Nursing And Rehabilitation Center offers a comfortable and supportive environment for individuals seeking assisted living in Indio.
Indio Nursing And Rehabilitation Center is located at 47-763 Monroe Avenue, Indio, CA 92201 in Riverside County, California
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