Indio Nursing And Rehabilitation Center

Pros

• The staff is kind and helps patients transition smoothly after medical procedures.
• Patients appear to be thriving, with improved physical and mental health reported by their families.
• The facility is clean and does not have an unpleasant odor typically associated with nursing homes.
• Many families express gratitude for the love and care bestowed upon their loved ones at the center.
• The overall atmosphere includes smiling patients who engage positively with each other and the staff.

Cons

• RN Jennifer was very rude and overwhelmed, unable to answer simple questions about visiting.
• The staff exhibited neglect, failing to properly dissolve medication for a patient's G tube.
• A patient lost their dentures shortly after admission, leading to severe dietary issues.
• Patients were not properly cared for, resulting in untreated bedsores and poor hygiene.
• Staff were rude and uncaring, creating an unpleasant environment throughout the facility.
• A patient developed sepsis due to neglect in maintaining an IV pick line clean.
• The facility was described as filthy, with staff showing a blatant disregard for patient care.
• Overall experiences indicate a lack of compassion and competence among the staff at the facility.

Review

The Indio Rehabilitation Center has garnered a polarized reputation, reflected in the reviews of several former patients and their families. On one hand, some reviewers have shared positive experiences, praising the staff's kindness and the facility's cleanliness. For instance, one family member noted that their loved one had thrived under care, reporting significant improvements in both physical and mental health. This reviewer highlighted the cheerful atmosphere within the center, where patients interacted positively with each other and the staff. The absence of unpleasant odors commonly associated with nursing homes was also mentioned positively, suggesting a more pleasant environment for recovery.

Contrarily, many others paint an alarming picture characterized by neglect and poor standards of care. One reviewer expressed deep frustration over their brother's treatment after multiple years at The Indio Rehabilitation Center. They recounted a distressing phone call regarding their brother's G-tube being clogged due to improper medication administration—a basic nursing competency that should never be compromised in patient care. This incident raised serious concerns about training standards among nursing staff at the facility and contributed to feelings of anger and helplessness regarding patient safety.

Numerous accounts reflected troubling incidents involving inadequate attention to hygiene and personal care. A particularly distressing experience involved a patient's dentures going missing shortly after admission. The family described how this led to extreme difficulties in feeding, contributing to severe malnutrition—a condition known as Adult Failure to Thrive—which ultimately resulted in hospice placement. This situation not only highlights issues of responsibility but also raises questions about how such losses can occur so easily within a care facility designed specifically for vulnerable individuals.

In stark contrast to these negative experiences were some families who reported satisfactory levels of care from dedicated staff members. One individual described how their father received compassionate support during a challenging transition after hospitalization. They reported clean facilities with attentive nurses who helped alleviate some anxieties related to tube feeding despite initial resistance from their loved one about being away from home. Such narratives hinted at possible variability within care quality and staff behavior that may depend on specific circumstances or personnel present during each patient's stay.

However, even amidst these occasional praises, there remained a relentless undercurrent of dissatisfaction relating to communication between families and healthcare providers at The Indio Rehabilitation Center. Several reviews pointed out challenges faced when trying to reach out for information or advocacy on behalf of loved ones who were incapacitated or unable to advocate for themselves effectively. Instances were cited where families felt dismissed or ignored altogether when raising concerns about medical decisions or requests—an alarming oversight that could potentially jeopardize patient well-being in critical situations.

Finally, accounts detailing severe neglect solidified concerns over broader systemic issues within The Indio Rehabilitation Center’s operating procedures. Another family shared harrowing details about their grandfather’s treatment leading to sepsis due to an unkept IV pick line—an issue which was reportedly exacerbated by slow responses from medical staff when problems arose regarding his health status throughout his short stay in rehabilitation care. As contrasting reviews emerged calling out claims against negligence while simultaneously defending aspects of service quality, it became evident that prospective patients' families must approach this particular rehabilitation center with considerable caution—a necessity underscored by such disparate accounts surrounding safety, compassion, and overall operational integrity at this facility designed for healing.

Places of Worship

• Las Palmas Community Church (0.1 miles)
• Islamic Society of the Coachella Valley (2.9 miles)
• Southwest Community Church (4.4 miles)

Pharmacies

• Rite Aid (0.1 miles)
• Indio Medical Pharmacy (0.4 miles)
• Good Neighbor Pharmacy (0.5 miles)
• Walgreens (1 miles)
• Walgreens (1.1 miles)
• Ralphs Pharmacy (2 miles)
• CVS Pharmacy (2.1 miles)

Physicians

• Dr Harry Lifschutz (0.3 miles)
• Desert Podiatry Group (0.3 miles)
• Advanced Sleep Medicine Services (0.4 miles)
• Dr Maria R. Gopez (0.4 miles)
• Sonoran Desert Pathology Associates (0.4 miles)
• Dr Rao (0.4 miles)
• Oasis Mental Health Treatment (0.9 miles)

Hospitals

• Jfk Memorial Hospital (0.3 miles)
• Health Scan Imaging (2.5 miles)
• Vantage Strategic Resources (4.3 miles)
• City of Hope (7.5 miles)

Restaurants

• Sloan's Restaurant (0.5 miles)
• McDonald's (0.6 miles)
• Mario's Italian Cafes (0.8 miles)
• Farmer Boys (0.9 miles)
• In-N-Out Burger (0.9 miles)
• Flame Broiler (1 miles)
• Neil's Lounge (1 miles)

Cafes

• Starbucks (0.9 miles)
• Starbucks (1.2 miles)
• Starbucks (2.1 miles)
• Dutch Bros Coffee (2.6 miles)
• Panera Bread (2.8 miles)
• Starbucks (3.7 miles)
• Starbucks (5.3 miles)

Theaters

• Century Theatre (3.3 miles)

Parks

• La Quinta Civic Center Park (3.9 miles)
• Dateland Park (4.1 miles)