St Francis Extended Care is a nursing home community in Hayward, CA.
Information last verified:
718 Bartlett Avenue, Hayward, CA 94541
For more information about senior living options: (866) 208-4318
4.2 from 33 reviews
5 stars
25
4 stars
2
3 stars
0
2 stars
1
1 stars
5
Overall Review of St Francis Extended Care
differentiator2 reviews mention this
Around-the-clock support feels present
Residents’ families describe care and check-ins that feel continuous during recovery.
One review describes nurses providing around-the-clock attention, including being contacted when a fall happens. Another family says staff members were available through each step of the process when a loved one was admitted for recovery. Together with the community’s documented continuous support setup, residents’ families connect the monitoring to feeling secure.
common23 reviews mention this
Care team is attentive and kind
Across the reviews, families repeatedly describe nurses and aides as caring and responsive.
Many residents’ families say the staff is caring, attentive, and easy to ask when help is needed, including during physical therapy and occupational therapy. Several also note good communication and support from specific team members such as a case manager or clinical liaison. A smaller set of reviews is sharply negative about staffing follow-through, including missed medication timing and leaving patients without timely assistance.
common8 reviews mention this
Clean facility and good condition
Multiple reviewers point to cleanliness and well-kept rooms.
Positive reviews highlight cleanliness throughout the facility, bright common areas, and rooms that are kept clean. Others also describe good overall conditions while their loved ones were there. A few reviews go the other direction, describing extremely poor conditions, crowded rooms that reduce comfort, and general shortcomings that impacted care.
common2 reviews mention this
Food is generally well-liked
Residents and families mention that meals are good and can fit dietary needs.
One review says the food is good and describes variety. Another mentions working with a non-gluten and non-lactose diet by adjusting until the meal meets the restriction. These dining experiences align with the community’s documented support for special dietary restrictions and diabetes meal needs.
caveat4 reviews mention this
Safety and medication concerns
Some reviews raise serious concerns about medication timing and safe care practices.
A few reviews allege medication errors and inadequate oversight, including a claim of insulin overdose and attempts to cover it up. Others describe not receiving medications on time and nurses checking only once per day during visits. One review also mentions delayed ambulance response after a fall and questions whether the facility’s priorities matched promised care.
common3 reviews mention this
Convenient for families nearby
Several families mention choosing the facility because it’s close to home.
A review says the facility is very close to home, which made visits easier. Another family moved because it was closer than a prior option, and they mention supportive care after the move. One reviewer also describes the setting as part of the surrounding neighborhood, alongside simple parking.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
62 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Metropolitan Oakland International (7 miles away)
San Francisco International (14 miles away)
San Jose International (24 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Restaurants
McDonald's (0.7 miles)
In-N-Out Burger (1.4 miles)
McDonald's (2 miles)
McDonald's (2.2 miles)
Chipotle Mexican Grill (2.9 miles)
Top Hatters Kitchen & Bar (4.9 miles)
Sonic Drive-In (5.7 miles)
Pharmacies
Walgreens (1.6 miles)
Walgreens (1.8 miles)
CVS Pharmacy (1.9 miles)
Walgreens (1.9 miles)
CVS Pharmacy (2 miles)
Walgreens (2.9 miles)
CVS Pharmacy (3 miles)
Hospitals
Kaiser Permanente Post-Acute Care Center (1.7 miles)
Eden Medical Center (2.5 miles)
Kaiser Permanente San Leandro Labor & Delivery (3.7 miles)
Washington Hospital Heliport (10.8 miles)
Highland Hospital (10.9 miles)
Physicians
Dr Mark Mandel M.D. - Optima Medical Assoc (2.2 miles)
Kaiser Medical Offices (2.9 miles)
Kaiser Permanente Pediatrics (2.9 miles)
Reproductive Science Center (10 miles)
Luxor Dental Prosthodontics & Implant Surgery (10.6 miles)
Transportation
Castro Valley BART Station (2.8 miles)
South Hayward BART Station (4.1 miles)
Terminal 2 (5.9 miles)
Southwest Airlines Ticket Counter (5.9 miles)
Oakland International Airport (OAK) (6 miles)
Escape Lounge (6.1 miles)
JSX (6.2 miles)
Cafes
Starbucks (2.9 miles)
Starbucks (3.4 miles)
Starbucks (5.5 miles)
Boba Bliss (10.3 miles)
Panera Bread (10.6 miles)
Philz Coffee (10.8 miles)
Joe & The Juice (10.8 miles)
Parks
Eden Landing Ecological Reserve (3.1 miles)
Castro Valley Park and Community Center (3.1 miles)
Lake Chabot Regional Park (3.3 miles)
Parsons Park (3.9 miles)
Bay Trees Park (4.1 miles)
Chabot Park (4.4 miles)
Beard Staging Area, Alameda Creek Regional Trail (7.1 miles)
Places of Worship
Bethel Presbyterian Church Of San Leandro (3.2 miles)
Home health care has become essential for supporting independence among the aging population, offering diverse services such as skilled nursing and rehabilitation in familiar environments, while also incorporating technology for personalized care. Despite its benefits, including improved recovery rates and emotional well-being, challenges like safety, staff availability, and insurance navigation must be managed for effective implementation.
Home health care offers a range of clinical services provided in a patient's home, including nursing and therapy, tailored to individual needs, particularly for aging seniors with chronic conditions. This approach enhances patient independence, promotes better disease management, and utilizes technology for real-time monitoring while fostering collaboration among healthcare providers and family members.
Seniors benefit from ride-hailing services like Uber and Lyft, which provide convenient and accessible transportation options that promote independence and social engagement, while addressing mobility challenges. These platforms have adapted to meet senior needs with user-friendly features and safety measures, although costs can be a concern; community programs may help subsidize rides for older adults.
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62 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Metropolitan Oakland International (7 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
24/7 nursing with medication management and restaurant-style dining.
Understanding Home Health Care: A Comprehensive Guide
Home Health Care Demystified: A Comprehensive Guide for Families and Caregivers
Seniors and Modern Transportation: Exploring Uber, Lyft, and Other Ride-Hailing Options