Information last verified:
718 Bartlett Avenue, Hayward, CA 94541
For more information about senior living options: (844) 490-3973
The St Francis facility and staff are amazing. The facility is bright, clean, and well maintained, with a large parking lot. The staffing-to-resident ratio is great, and there is always someone available to help. Meals are complete and offer good variety. Residents are engaged in group activities, like bingo, karaoke, and movies. Cynthia, the case manager, is supportive and responsive. Dominic, the physical therapist, is friendly, understanding, patient, and supportive. Nurses provide around-the-clock care and attentiveness. The new ownership and management have turned this into a fantastic healthcare facility. The staff's dedication to individualized care creates a welcoming, family-like atmosphere.
Staff reportedly left a patient sitting after a fall, and it took five hours to get an ambulance. The facility was accused of lying about the level of care and focusing on bed turnover. Nurses reportedly checked on patients only once a day and did not administer medications during visits. Rehabilitation services were grossly inadequate, offering only about 10 minutes of therapy per day. The care was described as inadequate, with staff appearing to prioritize other concerns over patient needs. The reviewers described the facility as horrible with zero follow-through by employees. One reviewer warned to avoid sending loved ones there and would give zero stars. The facility reportedly felt more like a hospice than a rehabilitation center.This community is best suited for seniors who need skilled nursing, rehabilitation, and daily assistance while thriving in a smaller, more intimate setting where staff presence is consistently felt. The strongest fit is for families prioritizing a near-home feel, engaged caregiving, and reliable hands-on support from nurses and aides. Residents benefit from a high staff-to-resident ratio, regular group activities, and ongoing interaction with a capable rehab team. The experience tends to be personal: caregivers know routines, monitor progress, and communicate with families through designated liaisons. In short, for those who want visible attentiveness, steady caregiving, and a cohesive team approach to rehab and daily needs, this facility checks many practical boxes.
Conversely, some families should consider alternatives if the priority is ironclad consistency across all shifts, impeccable rehab dosing, or privacy and quiet in shared spaces. A subset of reviews points to variability in care quality, with complaints about medications being administered late, limited or inconsistent therapy time, and moments when staff appeared overwhelmed or inattentive. Crowded rooms and occasional gaps in responsiveness have been cited, along with concerns about management follow-through. Given the mixed firsthand experiences, those seeking a highly standardized rehabilitation regiment or a strictly private setting may want to explore other options before committing.
On balance, the clear positives drive strong value. Clean, bright surroundings and well-maintained common areas set a welcoming tone, while the large back parking area adds practical ease for visitors. The facility’s staff is frequently praised for friendliness and professionalism, and the nursing team is widely described as attentive with dependable around-the-clock coverage. The care team includes a dedicated case manager and skilled therapists who are often cited for patience, clarity, and supportive communication, helping families feel involved without sacrificing care quality. These strengths are reinforced by consistently good meals and a schedule of engaging activities, from group games to entertainment, which can help preserve mood and cognitive engagement.
Those strengths do not erase the notable cautions. When care lapses occur, they tend to loom large: delays in medication administration, perceived disengagement during peak shifts, or insufficient rehab intensity can undermine progress and trust. Private rooms or tighter privacy can be limited in some cases, and the presence of occasional miscues, like a missed follow-up or slow responses, has a measurable impact on family confidence. The mixed feedback around management and ownership suggests that experience may hinge on specific staff teams, shifts, or recent changes in administration. Families should therefore verify current leadership responsiveness and ask pointed questions about care protocols during tours.
To make a well-informed decision, prospective residents and their families should approach a tour with concrete checks. Observe nurse coverage during peak hours, ask for the names of the assigned case manager and primary therapists, and request a concrete rehab plan with daily therapy duration. Inspect private versus semi-private spaces, confirm safety features and fall-prevention programs, and verify that dietary accommodations (gluten-free, lactose-re-free, etc.) can be consistently met. Seek up-to-date anecdotes from current residents or families, and insist on seeing the facility’s scheduling, medication administration processes, and incident follow-up practices. These steps translate impressions into a reliable expectation for day-to-day life.
Overall, St Francis Extended Care represents a compelling choice for families who value a smaller, caregiver-forward environment with strong engagement and accessible rehab services. It is a particularly good fit for residents who respond well to a home-like atmosphere, consistent staffing, and active social programming. Yet the decision should be tempered by awareness that experiences can vary, and some may encounter gaps in medication timing, privacy, or rehab intensity. If the priority is uncompromising consistency across all shifts and a pristine track record on every care metric, it is prudent to compare with other nearby options. For families prepared to ask the right questions and verify current operations, this community offers meaningful, practical benefits that often align with long-term recovery and daily living goals.
62 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Metropolitan Oakland International (7 miles away) San Francisco International (14 miles away) San Jose International (24 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.St Francis Extended Care in Hayward, CA is a premier assisted living community that offers a wide range of amenities and care services to its residents. The community is known for its excellent facilities and dedicated staff who provide personalized care and support to each individual.
Residents at St Francis Extended Care can enjoy a variety of amenities designed to enhance their quality of life. These include a beauty salon where residents can pamper themselves, cable or satellite TV for entertainment, and a fully furnished living space for comfort and convenience. The community also has a computer center, gaming room, small library, and fitness room for recreational activities. Outdoor spaces such as gardens provide opportunities for relaxation and socialization.
The dining experience at St Francis Extended Care is exceptional with restaurant-style dining offered in the community's dining room. Special dietary restrictions are taken into account to ensure that all residents receive nutritious meals tailored to their needs. Meal preparation and service are provided by the staff.
Care services at St Francis Extended Care are comprehensive and cater to the specific needs of each resident. A 24-hour call system ensures that help is readily available whenever needed, while 24-hour supervision ensures the safety of every resident. Assistance with activities of daily living such as bathing, dressing, and transfers is provided by trained caregivers. Medication management is also available to ensure that residents receive their medications on time.
The community also focuses on mental wellness with a dedicated program aimed at promoting emotional well-being among residents. Transportation arrangements are made both for non-medical purposes and specifically for doctors' appointments.
Residents at St Francis Extended Care can engage in various activities planned by the community such as fitness programs, resident-run activities, scheduled daily activities, and even planned day trips. Additional amenities nearby include cafes, parks, pharmacies, restaurants, transportation options, places of worship, and hospitals.
Overall, St Francis Extended Care provides an enriching lifestyle for its residents with top-notch amenities and care services in a warm and welcoming environment.
St Francis Extended Care is located at 718 Bartlett Avenue, Hayward, CA 94541 in Alameda County, California
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