El Encanto Healthcare Center in City Of Industry, CA
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555 South El Encanto Road, City Of Industry, CA 91745
For more information about senior living options: (844) 490-3973
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The staff provide exemplary care and support to residents. The facility remains consistently clean and well maintained. Therapists and nurses work together to help residents recover swiftly. Families feel assured thanks to the compassionate care and regular updates. The environment is welcoming with meaningful activities for residents. The staff are patient, caring, and treat residents like family. The facility is a life saver for families facing difficult times. The doctors and staff handle challenges with love and competence.
The nurses are rude and don't care about the patients. The CNA was nasty and rude and should not be working with vulnerable people. The staff were inattentive and failed to attend to patients promptly. A nurse yelled 'eres latoso' at a patient. The staff were irresponsible and neglectful, even rushing patients out the door and giving wrong information. The staff did the bare minimum and seemed bothered by fulfilling basic duties. The staff were rude and indifferent, leaving some patients waiting too long for care.El Encanto Healthcare Center in City of Industry is best suited for families seeking short- to mid-term rehabilitation and convalescent care where the emphasis is on skilled therapy, steady functional progress, and a clean, activity-rich environment. The community consistently appeals to those recovering from surgery, orthopedic or nerve-related challenges, and individuals who want a structured rehab program led by physical and occupational therapists. It also serves as a reasonable option for families navigating end-of-life care or longer-term situations when a reliable, clean setting with ongoing programming is valued. For families prioritizing a seamless, always-on nursing presence, however, this may be a decision worth weighing more carefully.
The strongest positives center on rehab quality and daily life quality. Reviewers repeatedly cite effective physical and occupational therapy teams that help residents regain function, with stories of swift progress and dedicated clinicians guiding the recovery journey. Cleanliness and a well-kept environment appear consistently, along with an array of activities - bingo, church services, art, and seasonal celebrations - that contribute to a sense of community and purpose for residents. Families frequently describe staff who treat residents with warmth and patience, and they appreciate when the facility keeps families informed about care plans, schedules, and changes in condition. For those whose priority is a recovery trajectory grounded in therapy and a dignified, approachable setting, El Encanto often delivers.
The major caveat concerns the variability in day-to-day caregiving and the perceived pace of response from nursing and direct-care staff. A subset of reviews portrays CNAs and nurses as inattentive or uncaring, with delays in assistance that can leave residents waiting for help or restlessness among families worried about safety. Several accounts recount instances of disrespectful or terse language from some staff, and a few describe miscommunications or information gaps during transitions or hospitalizations. On balance, these tensions do not negate the documented successes in rehabilitation for many residents, but they do call for heightened diligence from families who require consistently prompt attention and clear lines of communication.
Because reliability in staffing is a pivotal factor for decision-making, this community may feel like a better fit for those who can tolerate occasional inconsistencies in bedside care in exchange for strong therapy results and a pleasant overall atmosphere. The reviews suggest that when the rehab team and most caregivers are aligned and engaged, residents experience meaningful gains and families can rest easier about progress and daily routines. By contrast, for families whose experience hinges on constant, proactive nursing intervention and rapid problem resolution, alternatives with a higher and more uniform staffing standard may be worth exploring.
In practical terms, the contrast between the rehab strengths and the staffing caveats should guide the decision. If the goal is rehabilitation with measurable function recovery, coupled with a clean, vibrant environment and active resident engagement, El Encanto offers a compelling package. If, however, consistent bedside responsiveness, 24/7 attentiveness, and uniformly courteous interactions across all shifts are non-negotiables, it is prudent to compare other facilities that emphasize staffing ratios and standardized customer service protocols. The presence of an engaged therapy team and a warm, well-maintained setting can offset many concerns, but they do not eradicate the risks associated with uneven caregiving.
For families moving forward, the plan should combine due diligence with practical checks. Schedule visits at different times to observe staffing patterns and talk with the rehabilitation team about expected timelines for common conditions. Request to meet the director of nursing or the coordinator responsible for care plans, and ask about nurse-to-patient ratios, cadence of family updates, and the process for escalating concerns. If hospice or end-of-life care becomes the priority, confirm pain management practices and comfort measures, and seek candid explanations about any past incidents that affected trust. In the right circumstances, El Encanto's blend of strong rehab potential and a clean, active environment makes it a solid choice; in others, the search should continue to ensure a consistently attentive, respectful bedside experience.
185 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Long Beach (Daugherty) (18 miles away) Ontario International (21 miles away) John Wayne Orange Co (24 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.El Encanto Healthcare Center in City Of Industry, CA is an assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents. The community features a beauty salon for residents to have their hair and nails done, as well as cable or satellite TV in each room for entertainment. Community operated transportation is available for outings and appointments, and there is also a computer center for residents to stay connected with loved ones.
The dining room at El Encanto Healthcare Center offers restaurant-style dining with delicious meals prepared by the staff, and special dietary restrictions can be accommodated. There is also a kitchenette available for those who prefer to prepare their own meals. Housekeeping services ensure that living spaces are kept clean and comfortable.
Residents have access to various recreational facilities including a fitness room, gaming room, and garden. There is also a small library where residents can relax and read. Wi-Fi/high-speed internet is available throughout the community.
The dedicated care services provided at El Encanto Healthcare Center include 24-hour call system and supervision, assistance with activities of daily living such as bathing and dressing, as well as assistance with transfers. Medication management is offered to ensure that each resident receives their medications on time.
A mental wellness program promotes emotional wellbeing among residents, while transportation arrangements are made for non-medical purposes like shopping or social events. The community also provides transportation to doctors' appointments when needed. A wellness center offers additional support for the overall health of its residents.
Concierge services are available to assist residents with any needs or inquiries they may have. Fitness programs and scheduled daily activities keep residents engaged and entertained within the community. Planned day trips offer opportunities for exploration beyond the community's grounds.
El Encanto Healthcare Center benefits from its convenient location close to cafes, parks, pharmacies, restaurants, theaters, and hospitals in the surrounding area.
In summary, El Encanto Healthcare Center is a well-equipped and supportive assisted living community offering a host of amenities and care services to meet the diverse needs of its residents.
El Encanto Healthcare Center is located at 555 South El Encanto Road, City Of Industry, CA 91745 in Los Angeles County, California
El Encanto Healthcare Center on seniors.fyi includes 4 photos including images showing landscaping, outdoors, building, palm trees, flag, architecture, tree, decor, and more.
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