El Encanto Healthcare Center

Pros

• The staff and doctors are wonderful, providing excellent care and handling the stressful situation of Covid outbreak with love and care.
• The facility is clean, and the staff is pleasant, making families feel lucky to have found El Encanto.
• There is never a bad odor in the nursing home, and the sister residing there is happy with various activities like bingo, church services, and drawing.
• The environment at El Encanto is fine, and the staff is nice, providing good care for residents.
• The staff took their work seriously, adhering to procedures and showing genuine care for the residents as if they were their own family.

Cons

• The staff does the bare minimum and often seems bothered by having to do their expected tasks.
• It's hard to understand how this place is still open considering the lack of proper care given to patients.
• The facility has had issues with bruising, neglecting special dietary needs, and not properly caring for diabetic patients.
• The staff at El Encanto didn't provide adequate care for the reviewer's grandmother, leading to hospitalization.
• Despite some pleasant staff members, the overall cleanliness and care at the facility are lacking.

Review

El Encanto nursing home has received rave reviews from multiple individuals who have had loved ones staying at the facility. The staff and doctors have been described as wonderful, providing exceptional care with love and attention, especially during the challenging times of the Covid-19 outbreak. The dedication and compassion demonstrated by the entire team have not gone unnoticed, and they are greatly appreciated.

One person shared their experience of having their father at El Encanto from June 2016 until his passing in February 2017. They commended the cleanliness of the facility and praised the pleasantness of the staff. Additionally, they mentioned that their Vitas Group provided valuable assistance during this time, making them incredibly grateful for the attention their father received while at El Encanto.

Another individual expressed satisfaction with their sister's stay at El Encanto since June 2015. They noted that there has never been a bad odor in the facility, which is a rarity among nursing homes. Their sister seemed to be content and happy there, engaging in various activities such as bingo, church services, poetry, drawing, and even enjoying a memorable barbecue event. The staff was friendly and diligent in ensuring cleanliness throughout.

However, not all experiences were positive. One reviewer gave only one star due to witnessing neglectful care for their grandmother. They reported instances of bruising, a black eye, uncontrolled blood sugar levels (despite being diabetic), poor hand and nail care, improper positioning in bed resulting in discomfort, and missing personal items. This reviewer questioned how such negligence could still allow the facility to remain open.

Despite this negative review, another individual shared a different perspective based on their mother-in-law's experience at El Encanto before her passing. They found both the environment and staff to be satisfactory during her two-week stay at the facility.

Another highly positive review highlighted that El Encanto's staff took their work seriously by strictly following procedures while showing genuine care for residents as if they were their own family. The meals, though cafeteria-style, were deemed good considering the mass production nature of the kitchen. The facilities were well-maintained, with supervisors effectively ensuring that the Certified Nursing Assistants fulfilled their duties. Activities, supervising staff, and necessary materials were available to meet residents' needs. Overall, residents received excellent hygiene care and assistance in areas where it was required.

In conclusion, El Encanto nursing home has garnered mixed reviews from different individuals who have had personal experiences with the facility. While most reviews have praised the exceptional care provided by the staff and doctors during challenging times like Covid-19, there have been isolated cases of neglectful care as well. Despite these incidents, El Encanto seems to have generally maintained a clean environment with friendly staff members who strive to provide engaging activities for residents.

Restaurants

• Master Fresh Donuts (0.6 miles)
• Thirsty Cow Korean BBQ (3 miles)
• Banana Bay Restaurant (4 miles)
• In-N-Out Burger (5.9 miles)
• In-N-Out Burger (6.5 miles)
• McDonald's (7.2 miles)
• Chick-Fil-A (7.4 miles)

Pharmacies

• SNP Work (1.7 miles)
• CVS Pharmacy (1.8 miles)
• Walgreens (3 miles)
• CVS Pharmacy (3.6 miles)
• Walgreens (4.1 miles)
• CVS Pharmacy (4.6 miles)
• CVS Pharmacy (4.7 miles)

Theaters

• AMC Puente Hills 20 (2.9 miles)
• 0206 Amc Bar Santa Ani (9.3 miles)

Hospitals

• Kaiser Permanente Baldwin Park Medical Center (3.3 miles)
• Kindred Hospital San Gabriel Valley (5.3 miles)
• Ahmc Whittier Hospital Medical Center (5.4 miles)
• Rowland Convalescent Hospital (5.7 miles)
• Hope (7.5 miles)
• City Of Hope (7.5 miles)
• Beverly Hospital (7.8 miles)

Cafes

• Panera Bread (3.8 miles)
• Porto's Bakery & Cafe (3.9 miles)
• Tiger Sugar (4.1 miles)
• Flo's Coffee Shop (5.5 miles)
• Starbucks (5.8 miles)
• Starbucks (5.8 miles)
• Starbucks (5.9 miles)

Parks

• Creekside Park (4.9 miles)
• Michigan Park (5.1 miles)
• La Bonita Park (5.8 miles)
• Rosemead Park (7.3 miles)
• Live Oak Park (7.4 miles)
• Rivera Park (8.6 miles)
• Craig Regional Park (9 miles)

Physicians

• St Jude's Heritage Medical Center (7.1 miles)
• Kaiser Permanente Diamond Bar Medical Offices (7.6 miles)
• Doheny Eye Center (8.7 miles)
• Healthcare Partners Medical Group (8.8 miles)
• St Jude Medical Center (9 miles)
• Santa Anita Medical Plaza (9.1 miles)

Transportation

• Metro - Monrovia Station (8.1 miles)
• Metro La Mirada & Alondra Bus Stop (9.3 miles)

Places of Worship

• Calvary Chapel Golden Springs (8.2 miles)
• Arcadia Chinese Baptist Church (8.5 miles)
• Real Life (9.3 miles)