Information last verified:
12000 Mt Vernon Avenue, Grand Terrace, CA 92313
For more information about senior living options: (844) 490-3973
The facility is wonderful and always clean. The staff is friendly and attentive. The therapy team is the best. The care provided is great and compassionate. The CNAs and nurses are caring and treat residents like family. Grand Terrace Health Care Center is an amazing facility with compassionate care. The social workers and administration keep families updated on care plans and discharges. The rehabilitation program and therapists encourage recovery and participation.
The patient's wife almost died there because she had been overmedicated. A friend who had a stroke was neglected, left exposed without a diaper, with poor oral hygiene, and ended up with pneumonia. The facility was severely short-staffed, causing long delays in responding to call bells and in essential care. The reviewers would not recommend this facility, calling it the worst place to send loved ones and advising to avoid it. Some nurses were described as lazy, with patients' vitals and needs ignored and medications delayed. The dietary department served cold, unappetizing meals that led to significant weight loss. The administrator was criticized for being unresponsive and unprofessional, failing to address concerns. There were reports of theft by someone in the locked administration area, including a nursing clipboard.Grand Terrace Care Center in Grand Terrace, CA is best suited for families seeking a rehab-forward environment where a strong therapy program and a caring, hands-on staff are the centerpiece. For residents who need intensive physical and occupational therapy to regain mobility after surgery, stroke, or a major illness, this community often delivers robust results. Clean, well-maintained spaces, attentive CNAs, and a therapy team regarded by many families as among the best around create a tangible sense of progress and safety. When the goal is to stabilize a loved one’s functioning quickly and reintroduce daily activities in a supportive setting, Grand Terrace commonly rises to the occasion with a culture that treats healing as a team sport.
Those who may want to consider alternatives are those with consistently high needs for rapid, around-the-clock nursing attention or a history of medication or safety lapses. Several reviews flag serious concerns about responsiveness, weekend staffing gaps, and delays in addressing call bells, which can escalate anxiety for families worried about timely assistance. Some families report administrative friction, broken or missing equipment, and in certain cases, perceived indifference from leadership. For residents whose care requires constant vigilance, highly reliable communication, and a guaranteed cadence of skilled oversight, the risk of uneven coverage at key times makes alternatives worth exploring.
The strongest value proposition at Grand Terrace rests in its therapy results and everyday reliability. The facility earns praise for effective physical and occupational therapy, with therapists who motivate patients and help them regain independence. Cleanliness and a welcoming atmosphere, bright common spaces, spotless bathrooms, and consistent housekeeping, also stand out. Families frequently highlight nurses and CNAs who extend beyond basic care, offering warmth, questions answered promptly, and a willingness to coordinate care plans with social workers and administrators. When care teams align, the sense of genuine investment in a resident’s recovery can be transformative, and several personal stories affirm that outcome.
Yet the flip side cannot be ignored. A subset of reviews recount alarming lapses, ranging from inadequate oral hygiene and neglectful hygiene practices to episodes where medication administration or urgent needs were not addressed promptly. Some accounts describe frightening delays or inattention during evenings and weekends, and there are even accusations of disorganization and communication gaps that leave families uncertain about how decisions are made. Dietary consistency is also a recurring concern for at least a few residents, with reports of meals not meeting restrictions or preferences, despite other days featuring thoughtfully prepared food. These are serious red flags that, if present, can undermine trust and jeopardize safety, issues that require active, ongoing monitoring.
For families weighing a decision, the core question becomes one of risk tolerance and oversight. If choosing Grand Terrace, insist on meeting the therapy team and the unit managers, review recent care plans, and request a clear escalation path for concerns. Inquire about nurse-to-patient ratios, weekend coverage, and the facility’s incident-tracking processes. Speak with the social worker (notably Nadia in several accounts) about discharge planning, family communication, and home-transition support, and ask to see how dietary restrictions are handled in real time. A proactive approach, documenting questions, requesting written responses, and seeking regular progress updates, can help preserve the positives while curbing the risks flagged by some families.
In the end, Grand Terrace Care Center offers a compelling value for rehabilitation-focused residents who thrive on a high level of staff engagement and a strong therapy program, balanced by a willingness from families to stay closely involved and monitor care quality. For those with complex medical needs that demand constant nursing vigilance or for families who cannot accept variability in response times, this facility may feel precarious. The prudent path is a tailored visit plan: observe care rounds, evaluate staff responsiveness during peak hours, and confirm that leadership can address concerns transparently and promptly. When these conditions are met, Grand Terrace can be a place of healing where progress is tangible and staff culture remains among the most encouraging found in the region. When they are not, the gaps can overshadow the strengths, and alternatives should be seriously considered.
59 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Ontario International (16 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Grand Terrace Care Center in Grand Terrace, CA is a vibrant assisted living community that offers a wide range of amenities and care services to enhance the lives of its residents.
Within the community, residents have access to a beauty salon for their grooming needs, cable or satellite TV for entertainment, and community-operated transportation for convenience. A computer center is also available for residents to stay connected with loved ones and engage in online activities.
The dining room provides restaurant-style dining experiences where delicious meals are served. Residents can enjoy their meals while socializing with fellow residents in a comfortable and inviting atmosphere. Additionally, there is a kitchenette available for those who prefer to prepare their own meals.
Various recreational areas are present within the community, including a fitness room and gaming room. These spaces allow residents to engage in physical exercises or enjoy leisure activities at their own pace. Outdoor space and a garden are also provided, offering opportunities for relaxation and enjoyment of nature.
For mental wellness and stimulation, a small library is available where residents can immerse themselves in books or engage in quiet activities. Telephone service is provided for easy communication with family and friends.
Safety and well-being are prioritized through the 24-hour call system and supervision offered by dedicated staff members. Assistance with daily living activities such as bathing, dressing, and transfers is readily accessible. Medication management ensures that residents receive proper medication according to their needs.
Transportation arrangements are made both for non-medical purposes as well as medical appointments, providing convenience and support to residents in accessing necessary services outside of the community. The wellness center promotes overall health through various programs and activities.
Residents can stay connected through Wi-Fi/high-speed internet access throughout the community.
Concierge services are available to cater to individual requests or assist with special needs. Planned day trips allow residents to explore nearby areas while resident-run activities encourage engagement within the community.
Additionally, the Grand Terrace Care Center boasts a convenient location with several nearby amenities. Residents can enjoy the offerings of three cafes, one park, and a variety of pharmacies, physicians, restaurants, and places of worship in close proximity. Furthermore, there are hospitals nearby to cater to any medical needs.
Overall, the Grand Terrace Care Center provides a comfortable and supportive environment for seniors who desire assistance with daily activities while still maintaining an active and fulfilling lifestyle.
Located in Grand Terrace, California, this neighborhood offers a convenient and diverse array of amenities for senior living. With multiple pharmacies within close proximity, accessing medication is convenient and hassle-free. Nearby places of worship provide spiritual fulfillment and community connections. For medical needs, there are several physicians' offices as well as hospitals nearby for easy access to healthcare services. A variety of dining options ranging from fast food to fine dining are available, ensuring you'll never run out of choices for meals. Transportation options like the San Bernardino Transit Center make getting around easy. Relax at local cafes like Starbucks or Viva La Boba, or enjoy the outdoors at parks like Leonard Bailey Park or Mount Rubidoux. For entertainment, catch a movie at Regal San Bernardino & RPX or Mountain Grove 16 theaters. This neighborhood offers a mix of convenience, comfort, and leisure activities perfect for seniors looking to enjoy their golden years in a vibrant community.
Grand Terrace Care Center is located at 12000 Mt Vernon Avenue, Grand Terrace, CA 92313 in San Bernardino County, California
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