Citrus Nursing Center

Pros

• One reviewer noted that Citrus Nursing Center had one of the better assisted living facilities in the Inland Empire area, appreciating the above-average individual care and attention provided.
• The staff was described as considerate and thoughtful during a difficult time when a reviewer's uncle passed away, ensuring he received dignified attention as a World War II veteran.
• The cost of services at Citrus Nursing Center was considered average compared to other centers, indicating reasonable pricing for the services offered.

Cons

• The staff at Citrus Nursing Center is unbelievably bad and does not provide proper care for patients.
• There are not enough CNAs to attend to patient needs, and calls to the nursing station often go unanswered.
• A loved one was sent home with someone else's medication, indicating a lack of attention to detail.
• The facility is not clean, and patients are not monitored effectively, leading to complications such as MRSA.
• Patients are treated with disrespect and their medical history is not properly known or communicated by the staff.
• Meals are forgotten, leaving residents without necessary nourishment during their stay.

Review

Citrus Nursing Center has garnered a range of reviews that paint a troubling picture of patient care and operational standards within the facility. Numerous complaints highlight serious deficiencies in staff responsiveness, patient care, and cleanliness, raising the question of whether this center should retain its license to operate. Many families express deep concern over the lack of adequate attention from staff members, emphasizing that patients are not being treated with the respect and compassion they deserve.

One recurring theme among reviewers is the chronic understaffing at Citrus Nursing Center. Families report that their loved ones often find themselves without adequate support, particularly when it comes to Certified Nursing Assistants (CNAs). For instance, one reviewer noted repeated attempts to reach the nursing station went unanswered, leaving them wondering if there was anyone available to provide care for patients. This experience reflects a systemic issue within the facility that compromises patient well-being and calls into question the overall commitment to quality care.

The alarming incidents described by families further underscore concerns about medication management and monitoring practices at Citrus. One family recounted how their loved one was sent home with another patient's medication, which is a significant safety risk. Additionally, they expressed discontent with the lack of proper monitoring during their stay; their father returned to the hospital after being neglected in a shared room where he received little attention. The failure to follow up on medical issues and listen to family concerns only exacerbates these worries about patient safety.

Furthermore, cleanliness appears to be another critical area where Citrus Nursing Center struggles significantly. One review mentioned unsanitary conditions that could pose risks for infections?an issue made more serious when considering the case of MRSA contracted by one patient during their stay due to improper wound care. This lack of attention not only affects individual health outcomes but also raises broader implications about infection control protocols within the facility.

Conversely, amidst these negative reviews lies an account purportedly highlighting positive experiences at Citrus Nursing Center. Another user praised this facility as one of the better assisted living options in Inland Empire when compared with others in terms of service costs and individualized care. This review stands in stark contrast to those focusing on neglectful behavior from staff but nonetheless underscores how experiences can vary widely depending on personal interactions and circumstances.

Finally, some families have shared instances where basic needs such as meals were overlooked entirely. In one particular case, a mother spent an entire day at Citrus without receiving any food?a significant oversight that illustrates a disregard for fundamental patient necessities. Such lapses foster an environment where patients feel devalued and unloved, pushing them away from returning even for necessary treatments or services.

In conclusion, while some may find favorable aspects of Citrus Nursing Center's approach to assisted living and memory care services, overwhelming evidence suggests serious operational flaws that require immediate attention. Reports detailing inadequate staffing levels, poor communication between caregivers and families, unsafe discharge practices regarding medications, insufficient cleanliness standards, and outright neglect create compelling reasons for stakeholders?including regulatory bodies?to reconsider whether this institution meets appropriate health standards necessary for operating as a nursing facility.

This part of Fontana, California offers a convenient and well-connected location for senior living. With several pharmacies, including CVS Pharmacy and Kaiser Permanente, within close proximity, accessing medication and healthcare services is easily manageable. There are also a variety of dining options such as Del Taco, Farmer Boys, and In-N-Out Burger for seniors to enjoy meals out. Additionally, nearby hospitals like Kaiser Permanente Fontana Medical Center ensure quick access to medical care if needed. For entertainment and relaxation, residents can visit theaters like Cinemark Renaissance Marketplace and XD or explore parks like Olive Grove Park and Mount Rubidoux for recreational activities. Overall, this area provides a blend of essential amenities and leisure options suitable for seniors looking for a comfortable living environment.

Pharmacies

• CVS Pharmacy (1.1 miles)
• Kaiser Permanente (1.5 miles)
• Walgreens (1.7 miles)
• Walgreens (2.4 miles)
• Rite Aid (2.8 miles)
• Walgreens (3.8 miles)
• Walgreens (3.9 miles)

Physicians

• Vijay Katukota Md (1.1 miles)
• Shah Mahesh MD Kaiser Permanente Fontana Mob 1 (1.5 miles)
• United Family Care (2 miles)
• Jurupa Family Health Center (5.3 miles)
• U S Familycare (6 miles)
• Rancho San Antonio Medical Center (6.1 miles)
• Cohen Medical Center (6.8 miles)

Transportation

• Metrolink Fontana Station (1.3 miles)
• Rancho Cucamonga Metrolink Train Station (6.1 miles)
• The Colton Diamonds (7.3 miles)
• Baggage Claim T4 (7.8 miles)
• Ontario Int'L-Terminal 4 (7.8 miles)
• Ontario International Airport (ONT) (7.8 miles)
• Baggage Claim T2 (8.3 miles)

Hospitals

• Kaiser Permanente Fontana Medical Center (1.4 miles)
• Pacific Park Convalescent Center of San Bernardino (8.2 miles)
• Empire Imaging (8.2 miles)

Restaurants

• Viva Villa Market (1.8 miles)
• Del Taco (2.1 miles)
• McDonald's (2.7 miles)
• Farmer Boys (3.9 miles)
• Domino's Pizza (4.3 miles)
• In-N-Out Burger (4.7 miles)
• TGI Friday's (4.8 miles)

Theaters

• Cinemark Renaissance Marketplace and XD (4.7 miles)
• Regal Edwards Ontario Palace Screenx, Imax & RPX (5.4 miles)
• AMC DINE-IN Ontario Mills 3 (5.7 miles)

Cafes

• Starbucks (4.9 miles)
• Starbucks (5 miles)
• Starbucks (6 miles)
• Klatch Coffee (7.1 miles)
• Panera Bread (7.1 miles)
• Starbucks (8 miles)
• Starbucks (8.1 miles)

Parks

• Olive Grove Park (5 miles)
• Fergusson Park (5.7 miles)
• Central Park (6.7 miles)
• Mount Rubidoux (7.6 miles)
• Paakuma Park (7.7 miles)
• Vernola Family Park (8.1 miles)