Citrus Nursing Center in Fontana, CA
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9440 Citrus Avenue, Fontana, CA 92335
For more information about senior living options: (844) 490-3973
The staff are incredibly friendly, professional, and caring. The therapists are knowledgeable and provide excellent care. The administrative team is supportive and responsive. The CNAs and activity staff are caring and go above and beyond. The night shift nurses are genuinely helpful and courteous. The facility is clean, well-maintained, and comfortable. The meals are nutritious and well-prepared. The staff treat veterans with dignity and respect. Zulema Palencia is cited as one of the most caring staff members.
Reviewers claim the facility is severely understaffed and that nurses and CNAs are often unavailable, leaving patients neglected. They report poor communication with families, including not notifying relatives when a resident goes missing or is sent to the hospital. There are accounts of unsanitary or unsafe conditions, such as a bloody towel on a resident's bed and rooms smelling of urine. They allege medication errors and mismanagement, including a patient being given another patient's medication. They recount neglect or harm, including residents screaming for help and some going days without adequate meals. Several reviewers say the facility should not have a license and describe staff as rude or disrespectful, with warnings not to bring loved ones there. The food quality is criticized as disgusting or unappetizing, with poor nutrition provided to residents.Citrus Nursing Center in Fontana is best suited for families seeking rehab-focused care and ongoing support from a hands-on therapy and nursing team, especially for stroke or post-surgical recovery and for residents who can benefit from stable, skilled aides over time. The community also tends to work well for those who value bilingual staff, straightforward access to therapists, and the possibility of continuity with caregivers who stay long enough to know individual needs. It is less appropriate for residents with advanced dementia or high behavioral or medical complexity who require constant high-level supervision and vigilant safety oversight.
Alternatives deserve consideration for anyone harboring concerns about safety, consistency, or communication. Facilities with demonstrably stronger staffing ratios, more robust clinical leadership, and well-defined escalation protocols may be preferable for dementia care, aggressive behaviors, or residents who require around-the-clock monitoring. Families who have encountered persistent gaps in responsiveness, repeated room issues, or medication administration problems should weigh other options that emphasize staffing stability, transparent incident reporting, and tighter accountability.
The strongest positives at Citrus center on attentive nursing assistants and therapists, who frequently deliver compassionate, patient-centered care. The therapy team is a recurring highlight, with residents often showing tangible progress in mobility and daily function when engaged consistently. Many families praise the hands-on support from front-line staff, and several long-term residents speak to meaningful relationships with caregivers who remain familiar faces over time. When care teams are aligned and management is approachable, the facility can feel like a reliable partner in recovery and ongoing daily living.
However, the downsides are pronounced and repeatedly cited. Under-staffing and uneven staffing quality appear in a significant share of reviews, leading to delayed responses, missed meals, or gaps in basic care. Communication gaps - especially around transfers, hospitalizations, or changes in condition - are a recurring theme, leaving families feeling out of the loop. There are alarming anecdotes about neglectful moments, room cleanliness issues, and serious lapses in safety and medical management, including medication errors or insufficient supervision of residents who cannot advocate for themselves. These experiences color overall trust in the center and its ability to consistently deliver safe, dignified care.
The pros and cons must be weighed against one another with precision. For families that can be actively involved - visiting regularly, advocating for specific nurses or aides, and maintaining close contact with therapy teams - the firm's strengths in rehabilitation and daily caregiving can translate into meaningful functional gains and a comfortable environment. In contrast, for those facing high acuity needs, dementia, wandering risk, or situations requiring rapid escalation of concerns, the cons - primarily staffing variability and inconsistent responsiveness - may undermine recovery and safety. The facility's best outcomes hinge on dependable staffing, rigorous supervision, and transparent communication.
Practically, a decision to choose Citrus should be anchored in concrete expectations and ongoing oversight. Prospective families should request a current staffing plan that details nurse-to-patient ratios by shift, a designated primary nurse for each resident, and a written protocol for urgent concerns. Tour during various times of day to observe call-light responsiveness, meal service, and housekeeping standards. Require a formalized care plan with measurable goals from therapy and nursing, and insist on weekly family updates during rehab. Finally, verify that any past licensing issues have been resolved and seek candid feedback from current residents and families about everyday experiences. Citrus can be a solid choice for rehab and steady daily care when properly monitored, but alternatives with stronger safety nets and staffing discipline may be wiser for higher-needs residents.
99 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Ontario International (9 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Citrus Nursing Center in Fontana, CA is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community is equipped with a beauty salon, allowing residents to pamper themselves and maintain their personal grooming needs. Cable or satellite TV is available in each room, providing entertainment options for relaxation.
Transportation services are readily available, with community-operated transportation and transportation arrangements for non-medical purposes. This ensures that residents can easily access nearby cafes, parks, pharmacies, restaurants, theaters, and hospitals. Additionally, transportation to doctors' appointments is provided, ensuring that medical needs are met.
The community boasts various recreational facilities including a fitness room and a gaming room. Residents can engage in physical activities to enhance their overall well-being. Outdoor spaces and small gardens provide opportunities for relaxation and enjoying the fresh air. A wellness center is also available to promote mental wellness among the residents.
Citrus Nursing Center offers fully furnished accommodations with private bathrooms for each resident's comfort and privacy. Housekeeping services are provided to ensure cleanliness and tidiness. An on-site dining room offers restaurant-style dining experiences where specially prepared meals cater to any dietary restrictions or special requirements.
Assistance with daily living activities such as bathing, dressing, transfers, and medication management is readily available. The dedicated staff provides 24-hour supervision and assistance when needed using a 24-hour call system. Specialized care programs include diabetes diets and mental wellness programs to address specific health needs.
Residents can enjoy a variety of activities organized by the community, including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are also available to cater to individual interests and preferences.
Overall,Citrus Nursing Center in Fontana is an outstanding assisted living community that prioritizes the well-being of its residents by providing exceptional amenities and care services in a comfortable environment
This part of Fontana, California offers a convenient and well-connected location for senior living. With several pharmacies, including CVS Pharmacy and Kaiser Permanente, within close proximity, accessing medication and healthcare services is easily manageable. There are also a variety of dining options such as Del Taco, Farmer Boys, and In-N-Out Burger for seniors to enjoy meals out. Additionally, nearby hospitals like Kaiser Permanente Fontana Medical Center ensure quick access to medical care if needed. For entertainment and relaxation, residents can visit theaters like Cinemark Renaissance Marketplace and XD or explore parks like Olive Grove Park and Mount Rubidoux for recreational activities. Overall, this area provides a blend of essential amenities and leisure options suitable for seniors looking for a comfortable living environment.
Citrus Nursing Center is located at 9440 Citrus Avenue, Fontana, CA 92335 in San Bernardino County, California
Citrus Nursing Center on seniors.fyi includes 26 photos including images showing interior, healthcare, office, landscaping, physical therapy, trees, rehabilitation, living room, and more.
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Interior
Outdoors
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Living Room
Building
Trees
Landscaping
Lighting
Garden
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Cabinets
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Office
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