Greenfield Care Center Of Fairfield
Save1260 Travis Boulevard, Fairfield, CA 94533
For more information about senior living options: (844) 490-3973
People who have interactions with Greenfield Care Center of Fairfield report a broad spectrum of experiences, ranging from heartfelt appreciation for individual caregivers to stark warnings about neglect and communication failures. On the positive side, several reviewers highlight staff members who are compassionate, attentive, and genuinely dedicated to their residents. One family member spoke warmly of the staff and especially praised the administrator for coordinating a smooth transition from home to facility for their father, concluding with an emphatic "A+++" for everybody at Greenfield. In another note, a visitor recalled being impressed by the friendliness and courtesy of the staff during visits, even if they criticized the building itself. A few residents and families also singled out particular caregivers and administrators by name, expressing sincere gratitude for the care and kindness they received, and describing the CNA team as "great people" who consistently looked after patients.
Against those positive memories stand highly troubling accounts that raise serious concerns about patient safety, communication, and accountability. In one deeply distressing narrative, a sister recounts a long, painful struggle to ensure quality care for a dying relative who was brought to Greenfield by a family social worker. The reviewer describes chronic difficulties reaching staff by phone, a sense that advocacy for a loved one's care fell on "deaf ears," and a perception that the facility prioritized convenience over the patient's mobility and comfort - ultimately leading to the patient being sent to the hospital via 911 on more than one occasion. The reviewer even characterizes the eventual transfer to another facility as an escape from "Hell on Earth," underscoring the fear and frustration felt when care was perceived as unavailable or unresponsive.
Language and cultural barriers also emerge as a recurring theme in the negative accounts. Several reviewers note that a number of staff members are not native English speakers, and that language differences can contribute to patient isolation. There are reports of overheard conversations in staff areas that made a patient feel singled out or disrespected, described as unprofessional and unacceptable. The implication in these accounts is that language barriers, combined with insufficient training in patient-centered communication, can compound the sense of vulnerability for residents who rely on their caregivers for not only medical attention but emotional reassurance as well.
Specific allegations of neglect and substandard care appear in other reviews. One account details catheter neglect that culminated in an emergency room visit, with a long wait for someone to address a problem that should have been attended to promptly. Another reviewer recounts a prolonged period during which the help button did not work, leaving a patient in pain and largely unattended for hours while staff at the front desk allegedly failed to respond. In these statements, the human cost of perceived staffing gaps and delayed intervention is made explicit, painting a picture of a facility where systemic issues can have immediate and serious consequences for residents' health and comfort.
The physical environment and operational logistics are also part of the conversation. A number of reviewers describe the building as old and in need of renovation, with parking shortages and an odor that some visitors found off-putting. The combination of aging infrastructure and insufficient maintenance appears to affect overall perceptions of safety and quality, even when individual staff members are praised for their kindness or responsiveness. A few comments acknowledge that, despite the personnel by their side, the facility's condition can dampen the patient and family experience and leave visitors with a lasting impression of neglect.
Overall, the picture that emerges is not uniform. Some families have experienced genuine warmth and professional care from specific staff members and administrators, alongside challenges within the system that hinder consistent, high-quality care. Other families roller-coast between moments of gratitude for compassionate individuals and episodes of fear and frustration over communication failures, perceived neglect, and environmental drawbacks. The reviews collectively suggest that while there are dedicated caregivers at Greenfield who strive to support residents and their families, there are also entrenched concerns about communication, accountability, training, and facility conditions that warrant attention. For anyone assessing care for a loved one, these narratives underscore the importance of comprehensive due diligence: speaking with multiple staff members, observing operations firsthand if possible, asking about response times and care planning, and considering the overall environment as part of what will influence a resident's day-to-day well-being.
Greenfield Care Center of Fairfield is an assisted living community located in Fairfield, CA. We offer a range of amenities to enhance the lives of our residents. Our beauty salon allows residents to maintain their personal style and grooming needs. We provide cable or satellite TV in each room for entertainment and relaxation. Community operated transportation is available for outings and appointments. Our computer center allows residents to stay connected with loved ones and access information online.
Our dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by our skilled chefs. For those who prefer cooking their own meals, we provide fully furnished rooms with kitchenettes. Housekeeping services ensure that our residents' living spaces are clean and well-maintained.
Greenfield Care Center of Fairfield offers various recreational facilities to promote an active lifestyle. Our fitness room encourages physical activity, while our gaming room provides opportunities for socialization and friendly competition. Residents can relax in our beautiful garden or outdoor spaces.
We understand the importance of mental wellness, which is why we offer a small library and a wellness center where residents can engage in activities that stimulate their minds and promote overall well-being. Wi-Fi/high-speed internet is available throughout the community for convenience.
In terms of care services, we have a 24-hour call system in place to ensure that assistance is readily available whenever needed. Our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also offer medication management services to ensure that residents receive their medications as prescribed.
Our mental wellness program focuses on the emotional well-being of our residents, promoting positivity, mental stimulation, and engagement with others. Special dietary restrictions are accommodated to meet individual needs.
Greenfield Care Center of Fairfield is conveniently located near various amenities including cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals.
At Greenfield Care Center of Fairfield, we strive to provide a comfortable and fulfilling environment where our residents can age gracefully and enjoy a high quality of life.
Greenfield Care Center Of Fairfield is located at 1260 Travis Boulevard, Fairfield, CA 94533 in Solano County, California
Greenfield Care Center Of Fairfield on seniors.fyi includes 6 photos including images showing outdoor, interior, parking, building, landscaping, lobby, artwork, healthcare, and more.
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