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Fidelity Health Care in El Monte, CA

Fidelity Health Care is a nursing home community in El Monte, CA.

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Fidelity Health Care in El Monte, CA

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Fidelity Health Care Fidelity Health Care

11210 Lower Azusa Road, El Monte, CA 91731

For more information about senior living options: (866) 208-4318

3.7 from 28 reviews
5 stars
16
4 stars
2
3 stars
3
2 stars
0
1 stars
7

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2023

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Overall Review of Fidelity Health Care

common 7 reviews mention this

Care staff help with daily needs

Residents and families describe attentive help with personal care and day-to-day support.

Several reviews describe nursing and CNA support for hands-on needs like toileting, bathing, dressing, and feeding assistance during meals. Families also mention administrator and staff responsiveness around medical issues and coordinating care. One review specifically praises how long-term residents are cared for without signs of neglect.

caveat 8 reviews mention this

Major safety and care concerns

Some residents and families report serious lapses in supervision, safety, and communication.

A recurring concern is inadequate supervision, including reports of residents wandering without assistance and questions about oversight during day-to-day operations. Other reviews describe abusive treatment, inappropriate hygiene conditions, and staff interactions that residents found alarming. There are also complaints about not being heard by charge nurses, with residents saying care felt poor overall.

common 3 reviews mention this

Rehab therapy and activities stand out

Rehabilitation therapy and organized activities come through in multiple resident and family comments.

Some reviewers mention physical therapy and praise specific therapy staff for working well with patients. Others point to occupational therapy and the administration team as part of the support during recovery. There are also mentions of activity staff and resident activity involvement as part of daily life.

caveat 2 reviews mention this

Food quality draws complaints

Dining is a concern in reviews, with complaints about flavor and portion size.

Two reviews criticize the meals, describing food as having no flavor and not being enough to feel full. One of those reviews also ties the dining issue to broader complaints about how care is communicated during the day.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 90 resident community capacity 90 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Long Beach (Daugherty) (20 miles away) Long Beach (Daugherty) (20 miles away)
  • Burbank-Glendale-Pasadena (21 miles away) Burbank-Glendale-Pasadena (21 miles away)
  • Ontario International (24 miles away) Ontario International (24 miles away)
  • Los Angeles International (24 miles away) Los Angeles International (24 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Cafes

  • Flo's Coffee Shop (0.4 miles)
  • Starbucks (1.2 miles)
  • Starbucks (1.4 miles)
  • Panera Bread (3.4 miles)
  • Porto's Bakery & Cafe (5.1 miles)
  • Bopomofo Cafe (5.2 miles)
  • Panera Bread (5.2 miles)

Restaurants

  • In-N-Out Burger (0.9 miles)
  • KIYO Arcadia (3 miles)
  • Capital Seafood Restaurant (3.4 miles)
  • Johnny Rockets Santa Anita Mall (3.4 miles)
  • Din Tai Fung (3.4 miles)
  • 626 Night Market (3.5 miles)
  • McDonald's (3.5 miles)

Pharmacies

  • Albertsons Pharmacy (1.1 miles)
  • CVS Pharmacy (1.4 miles)
  • CVS Pharmacy (2.1 miles)
  • CVS Pharmacy (2.9 miles)
  • CVS Pharmacy (2.9 miles)
  • CVS Pharmacy (3.1 miles)
  • Walgreens (3.4 miles)

Parks

  • Live Oak Park (1.7 miles)
  • Rosemead Park (2.6 miles)
  • Arcadia County Park (3.3 miles)
  • Almansor Park (5.4 miles)
  • Lacy Park (5.9 miles)
  • Barnes Memorial Park (6.4 miles)
  • George E. Elder Memorial Park (6.9 miles)

Places of Worship

  • Arcadia Chinese Baptist Church (2.7 miles)
  • First Evangelical Church Arcadia (4.2 miles)
  • Saint Rita's Catholic Church (5.5 miles)
  • San Marino Community Church Nursery School (5.6 miles)

Hospitals

  • Kaiser Permanente Baldwin Park Medical Center (2.8 miles)
  • Methodist Hospital of Southern California (3.2 miles)
  • Hope (3.9 miles)
  • City Of Hope (4 miles)
  • Kindred Hospital San Gabriel Valley (6 miles)
  • Beverly Hospital (6.9 miles)
  • Rowland Convalescent Hospital (7.4 miles)

Physicians

  • Doheny Eye Center (2.8 miles)
  • Santa Anita Medical Plaza (3.2 miles)
  • Healthcare Partners Medical Group (3.3 miles)

Transportation

  • Metro - Monrovia Station (3.1 miles)

Theaters

  • 0206 Amc Bar Santa Ani (3.4 miles)

Frequently Asked Questions

Where is Fidelity Health Care?

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