Eastland Subacute And Rehabilitation Center in El Monte, CA

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Eastland Subacute And Rehabilitation Center Eastland Subacute And Rehabilitation Center Eastland Subacute And Rehabilitation Center Eastland Subacute And Rehabilitation Center

Eastland Subacute And Rehabilitation Center in El Monte, CA

3825 Durfee Avenue, El Monte, CA 91732

For more information about senior living options: (844) 490-3973

2.8 from 9 reviews
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    Overall Review of Eastland Subacute And Rehabilitation Center

    Pros

    • pro The facility is great and clean.
    • pro The staff are wonderful and hard-working.
    • pro Maria V. is always helpful, positive, and heartwarming.
    • pro The facility offers private rooms and a wide range of services, including subacute trach care and physical/occupational therapy.
    • pro The front area looks great after recent updates, and the kitchen has a solid Grade A rating.
    • pro Overall, it is a well-rounded care facility.

    Cons

    • pro The reviewer claims there are serious concerns about the community's lack of professionalism and secrecy.
    • pro The reviewer states that information about Resident and Family Council Meetings was not provided, signaling transparency issues.
    • pro It is claimed that staff refused to give a full staff name, withholding last names.
    • pro The facility is described as dirty and in need of remodeling, with rooms needing painting and old beds to be replaced.
    • pro The staff are described as unfriendly and dishonest, allegedly lying about residents' well-being and failing to help.
    • pro The facility is alleged to be understaffed and may lose patients' medications.
    • pro It is claimed that a TB test was administered without the resident's consent.
    • pro The reviewer laments that a family member was left to die, with staff allegedly neglecting urgent health concerns and delays in hospital transfers.
    • pro A rude supervisor is described as hanging up on callers and not honoring complaints.
    • pro The reviewer accuses the facility of prioritizing money over patient welfare and of neglecting patients.

    Review

    Eastland Subacute and Rehabilitation Center in El Monte is best suited for families seeking a subacute rehabilitation track with the option of private rooms and a facility that has refreshed its common areas. It works best for residents who need physical or occupational therapy and who can tolerate a facility where the public-facing updates look solid and the kitchen earns an A rating. In short, this is a practical choice for rehab-focused stays where the environment and some services are present, but it is not a premium care environment and it requires vigilant oversight from families.

    Those who may want to consider alternatives are families prioritizing consistent, transparent care, reliable staffing, and a culture of responsive administration. If rapid access to hospital-grade medical judgment, strong daily oversight, or a consistently respectful, communicative treatment team is non-negotiable, other centers - especially hospitals or hospital-affiliated programs with proven track records - are preferable. For residents at risk of rapid decline or bordering on medical fragility, the risk-reward balance here is too uncertain for steady placement without active family advocacy and escalation plans.

    The strongest positives here include the basic rehab framework and the tangible amenities. The facility can support subacute trach care, along with ongoing physical and occupational therapy, and it offers private rooms that many families find appealing. The recent public-facing updates give the front area a welcoming impression, and the kitchen's Grade A rating suggests solid nutrition standards. Front-desk staff, particularly Maria V, are repeatedly praised for their courtesy and responsiveness, indicating that when the system works, at least some frontline personnel deliver good service. These elements create a foundation for recovery and comfort when operations are running smoothly.

    However, the core drawbacks consistently cited by families overwhelm the surface positives. Understaffing is repeatedly described as a systemic weakness, with reports of insufficient hands-on care, delays in response, and concerns about medication management. Several reviews describe disrespectful or unhelpful supervisory behavior, including lengthy phone holds and outright dismissiveness when complaints are raised. There are alarming assertions of unsafe practices - such as a patient not receiving timely attention, unconsented procedures, and the risk of mishandled medications - paired with stories of patients deteriorating after transfer or neglectful communication about a loved one's condition. Taken together, these patterns create a climate of mistrust that is difficult to overcome with occasional friendly front-desk experiences.

    Safety and quality concerns carry real weight for families considering Eastland. The combination of potential understaffing, impaired responsiveness, alleged neglect, and inconsistent complaint handling translates into tangible risk for residents who depend on others for critical care decisions. The most troubling anecdotes involve serious lapses in monitoring, miscommunications about health status, and a perception that administrative leadership is not accountable to families seeking timely, transparent explanations. In this context, the facility's apparent strengths in therapy offerings and private rooms are not sufficient to guarantee peace of mind without aggressive family involvement and a clear escalation path.

    If this community is chosen, the path forward must be pragmatic and protective. Demand a formal, written care plan with explicit daily nursing and therapy schedules, guaranteed physician rounds, and a designated point of contact for urgent concerns. Require posted family council meeting calendars, transparent event calendars, and real-time updates on patient status. Insist on a low staff-to-resident ratio, regular medication reconciliation, and immediate escalation protocols to hospital services when alarms arise. Ensure consent processes are scrupulously followed for procedures and tests, and request independent oversight or a patient advocate if possible. Without these safeguards, the risk of miscommunication or harm remains unacceptably high.

    In summary, Eastland offers credible rehab capabilities and desirable amenities, but the persistent, high-level concerns about staffing, communication, and safety substantially limit its appeal as a first-choice option. For families able and willing to maintain vigilant oversight, the facility can meet rehabilitation goals while leveraging its private rooms and service offerings. For anyone seeking a dependable, consistently compassionate care experience with transparent governance, alternatives should be prioritized, with Eastland approached only under stringent safeguards and with a robust plan for ongoing family involvement.

    Features

    Housing

    • 139 resident community capacity 139 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Long Beach (Daugherty) (19 miles away) Long Beach (Daugherty) (19 miles away)
    • Burbank-Glendale-Pasadena (22 miles away) Burbank-Glendale-Pasadena (22 miles away)
    • Ontario International (23 miles away) Ontario International (23 miles away)
    • Los Angeles International (25 miles away) Los Angeles International (25 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Eastland Subacute and Rehabilitation Center in El Monte, CA, offers a warm and welcoming environment designed to cater to the needs of its residents. This assisted living community is equipped with a variety of amenities that enhance the quality of life for its residents. The center features a beauty salon for personal grooming, comfortable common areas including a dining room with restaurant-style dining, and various recreational spaces such as a gaming room, fitness room, and small library. Residents can enjoy outdoor space and beautifully maintained gardens that promote relaxation and socialization.

    To ensure convenience and connectivity, Eastland provides Wi-Fi/high-speed internet access throughout the facility. A computer center is available for residents who wish to stay engaged digitally. Additionally, transportation arrangements are offered for non-medical needs as well as to doctors' appointments, ensuring that mobility is never an issue for residents.

    The care services at Eastland are comprehensive and designed to meet individual needs. With 24-hour supervision and assistance available for activities of daily living?such as bathing, dressing, transfers, meal preparation, and medication management?residents receive the support they need while maintaining their independence. Special dietary restrictions are accommodated through careful meal planning.

    Eastland promotes an active lifestyle through organized activities that include fitness programs, planned day trips, concierge services, and resident-run activities that encourage social interaction among peers.

    The community's location adds to its appeal with convenient access to nearby cafes, parks, pharmacies, restaurants, hospitals, physicians' offices, places of worship, and public transportation options?all within close proximity.

    Overall, Eastland Subacute and Rehabilitation Center combines comfort and care with community engagement to create an enriching living experience for its residents.

    Nearby Places of Interest

    Cafes

    • Flo's Coffee Shop (1.2 miles)
    • Starbucks (1.9 miles)
    • Starbucks (2.8 miles)
    • Porto's Bakery & Cafe (4.1 miles)
    • Panera Bread (4.4 miles)
    • Panera Bread (4.7 miles)
    • Bopomofo Cafe (6.3 miles)

    Hospitals

    • Kaiser Permanente Baldwin Park Medical Center (1.4 miles)
    • Hope (4.5 miles)
    • City Of Hope (4.6 miles)
    • Methodist Hospital of Southern California (4.8 miles)
    • Kindred Hospital San Gabriel Valley (5.3 miles)
    • Rowland Convalescent Hospital (6.5 miles)
    • Beverly Hospital (6.5 miles)

    Pharmacies

    • CVS Pharmacy (1.7 miles)
    • Albertsons Pharmacy (2.7 miles)
    • CVS Pharmacy (3 miles)
    • CVS Pharmacy (3.1 miles)
    • CVS Pharmacy (3.6 miles)
    • CVS Pharmacy (4.3 miles)
    • CVS Pharmacy (4.5 miles)

    Restaurants

    • In-N-Out Burger (2.3 miles)
    • McDonald's (4.3 miles)
    • McDonald's (4.6 miles)
    • McDonald's (4.6 miles)
    • KIYO Arcadia (4.6 miles)
    • Master Fresh Donuts (4.9 miles)
    • Capital Seafood Restaurant (4.9 miles)

    Parks

    • Live Oak Park (3.2 miles)
    • Rosemead Park (3.5 miles)
    • Arcadia County Park (4.8 miles)
    • Almansor Park (6.3 miles)
    • Barnes Memorial Park (6.8 miles)
    • George E. Elder Memorial Park (7.1 miles)
    • Lacy Park (7.3 miles)

    Places of Worship

    • Arcadia Chinese Baptist Church (4.2 miles)
    • First Evangelical Church Arcadia (5.6 miles)
    • San Marino Community Church Nursery School (6.9 miles)
    • Saint Rita's Catholic Church (7.1 miles)

    Transportation

    • Metro - Monrovia Station (4.3 miles)

    Physicians

    • Doheny Eye Center (4.5 miles)
    • Healthcare Partners Medical Group (4.7 miles)
    • Santa Anita Medical Plaza (4.8 miles)

    Theaters

    • 0206 Amc Bar Santa Ani (5 miles)
    • AMC Puente Hills 20 (7.1 miles)

    Frequently Asked Questions

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