Cottonwood Canyon Healthcare Center

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  • Interior

    A modern reception area with a wooden floor, featuring a curved desk and waiting chairs.

  • Decor

    A well-decorated lobby with modern furnishings and a glass entrance.

  • Building

    Cedarwood Care, a healthcare facility, with palm trees and well-maintained landscaping.

  • Architecture

    A serene courtyard featuring a beautiful fountain surrounded by palm trees and inviting seating areas.

  • Bedroom

    A spacious hospital room featuring two beds with warm lighting and a view of the outdoor area.

  • Windows

    A hospital room with two patient beds, separated by curtains, and a large window providing natural light.

  • Dining

    A cozy restaurant setting featuring tables adorned with black tablecloths and decorative centerpieces, complemented by a beautiful mural on the wall.

  • Landscaping

    A building entrance surrounded by palm trees and a well-maintained lawn, with a visible sign on the right.

  • Lighting

    A long, well-lit hallway with wooden floors and handrails on the walls.

  • Garden

    A beautifully designed entrance to a modern home, featuring elegant landscaping and warm lighting.

  • Artwork

    A modern waiting room featuring white sofas, a television, and decorative artwork on the walls.

  • Outdoor

    A beautifully designed fountain surrounded by palm trees, adding a serene touch to the outdoor landscape.

  • Lobby

    A modern reception area with wooden flooring and a welcoming atmosphere.

  • Palm Trees

    A multi-tiered fountain surrounded by palm trees in a garden setting.

Cottonwood Canyon Healthcare Center

1391 Madison Avenue, El Cajon, CA 92021

For more information about senior living options: (844) 490-3973

4.4 from 68 reviews
5 stars
53
4 stars
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3 stars
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8

Skilled Nursing Facility

Overall Review of Cottonwood Canyon Healthcare Center

Pros

  • pro The staff at Cottonwood Canyon is consistently professional, kind, and caring.
  • pro The facility is regarded by residents and families as among the best, with strong praise for its rehab and nursing teams.
  • pro The rehab team is highly effective at helping patients recover and regain independence.
  • pro Aracely at the front desk creates a warm, welcoming atmosphere with her friendly, attentive service.
  • pro The administrator Hunter is hands-on and ensures things run smoothly in a welcoming environment.
  • pro The CNAs, nurses, and cleaning staff are described as wonderful, compassionate, and dedicated, often going above and beyond.
  • pro The food and dietary team provide excellent meals with options and a focus on healthier choices.
  • pro The activities department offers engaging and enjoyable programs to keep residents entertained.
  • pro The facility is clean and well-maintained, with residents feeling comfortable in their rooms.
  • pro Social workers like Ana and case managers like Mina are praised for their dedication and support in recovery.
  • pro Residents and families express gratitude and would highly recommend Cottonwood Canyon Healthcare.
  • pro Care is consistently provided day and night with a high level of attention and responsiveness.

Cons

  • pro The facility is understaffed, leading to long waits for the call light.
  • pro Budget cuts have resulted in removing many items that residents need.
  • pro The building is old and in need of new plumbing, with toilets frequently backed up.
  • pro The so-called top-list is described as a gimmick to make people think they care, while actual attention never materializes.
  • pro Staff are said to pass the buck and fail to address residents' grooming and other needs.

Review

Cottonwood Canyon Healthcare is depicted in these candid remarks as a place where warmth, dedication, and professional care come together to support recovering patients and their families. Across multiple voices, the facility emerges as a hub of compassionate treatment, where therapists, nurses, and support staff strive to make a tangible difference in daily life and rehabilitation. The setting is repeatedly described as welcoming and hopeful, with patients and families expressing gratitude for gentle, attentive care that feels truly personal.

Many reviewers highlight the rehab and nursing teams as the standout strength of Cottonwood Canyon. The praise for physical therapy is especially pronounced: patients begin with challenging goals and, with the help of clinicians like Russell and Laura, and others including Kelsey, Daniel, and Kayla, report meaningful progress. One patient notes going from "no walking" to walking, even dancing, thanks to the therapists' encouragement and expertise. The attention to swallowing difficulties, wandering medical issues, and overall recovery process is consistently framed as thoughtful, diligent, and effective. The throat therapist, the wound care nurses, and teams of occupational and physical therapists are singled out for their skill and persistence, underscoring a culture of care that centers on getting patients back to independence.

The human touch is a recurring thread beyond therapy. Front-desk staff, especially Aracely, are remembered for warmth, attentiveness, and reliability in making visits run smoothly. The administrative side of the operation earns praise as well, with Mina the case manager and Ana the social worker frequently named as compassionate guides through complicated recovery journeys. The administrator, Hunter, is described as hands-on and approachable, helping to keep operations running smoothly and fostering a welcoming environment for patients and families alike. CNAs such as Deidre and a broad group of care workers are celebrated for their daily dedication, with many reviewers describing staff as "family" and noting how their positive attitudes contribute to a hopeful atmosphere throughout the building.

Food, activities, and overall daily life also receive favorable mention. A number of comments point to a high-quality diet and responsive kitchen staff, with chefs who work hard to provide tasty meals and viable alternatives when needed. The activities department is praised for keeping patients engaged, and the broader staff - including cleaning and dietary teams - is recognized for contributing to a healthy, positive living environment. For some families, Cottonwood Canyon feels like a home away from home, an impression reinforced by affectionate metaphors and expressions of heartfelt gratitude. The sense of community, the consistent kindness of the staff, and the genuine effort to make life meaningful during recovery all come through clearly.

However, not every note is uncritically glowing. A subset of reviewers mentions serious challenges that affect the day-to-day experience. Understaffing emerges as a recurring concern, with long waits for call lights and a sense that assistance can be slow during busy periods. Budget cuts are described as having tangible consequences - limited services and outdated facilities, including an old building with issues like plumbing and backed-up toilets, which can affect comfort and convenience. Another critique centers on the perception of inconsistent follow-through, with some patients feeling that listing systems or hierarchical quick fixes can obscure real attention to individual needs. These observations offer a grounded, balanced view of a facility striving to reconcile high standards of care with the realities many long-term care centers face.

Yet even in the midst of these criticisms, the overarching sentiment remains one of gratitude and trust. Families repeatedly express confidence in the care their loved ones receive, often noting that Cottonwood Canyon helped them through difficult health challenges and offered moments of genuine improvement and reassurance. The recurring refrain - "this is the best in El Cajon," or "the top of the food chain" - reflects a deep appreciation for the dedicated staff and the positive outcomes many patients experience. The blend of professional excellence, compassionate care, and a strong sense of community paints a picture of a facility that, despite its flaws, is deeply valued by those who rely on it.

In sum, Cottonwood Canyon Healthcare is portrayed as a place where exceptional rehab and nursing care can coexist with real-world pressures. The facility's strongest assets are its people - the nurses, therapists, social workers, administrators, and support staff who bring energy, skill, and kindness to daily work - and their unwavering commitment to patients' recovery and well-being. While concerns about staffing levels, budget-driven limitations, and facility upkeep remind readers that no care setting is without fault, the prevailing tone is one of respect, gratitude, and trust in the care team. For many families, this combination of expertise and humanity makes Cottonwood Canyon a beacon of hope during challenging times.

Features

Housing

  • 96 resident community capacity 96 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • San Diego International-Lindbergh (16 miles away) San Diego International-Lindbergh (16 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Cottonwood Canyon Healthcare Center is an assisted living community located in El Cajon, CA. Our center offers a wide range of amenities to ensure that our residents have a comfortable and enjoyable experience. This includes access to a beauty salon, cable or satellite TV, community-operated transportation, a computer center, a dining room, a fitness room, fully furnished accommodations, a gaming room, a garden, housekeeping services, kitchenettes in each unit, move-in coordination assistance, outdoor space for relaxation and recreation, private bathrooms for added privacy and convenience, restaurant-style dining options, a small library for reading enthusiasts, telephone access for easy communication with loved ones, non-medical transportation arrangement services to cater to various needs and appointments with doctors or other healthcare professionals. Additionally, we provide residents with access to a wellness center and Wi-Fi/high-speed internet connectivity.

Our care services are designed to meet the unique needs of each resident and include a 24-hour call system for immediate assistance whenever needed. Our trained staff provides around-the-clock supervision and assistance with activities of daily living such as bathing and dressing. We are equipped to handle transfers safely and conveniently. For residents with diabetes or special dietary restrictions or requirements, we offer specialized diet plans. Our team ensures proper medication management and can assist with meal preparation and service.

At Cottonwood Canyon Healthcare Center, we prioritize mental wellness by offering various programs aimed at promoting mental health among our residents. From special dietary restrictions to transportation arrangements for medical appointments or other outings – we strive to meet the diverse needs of our residents.

We understand the importance of keeping our residents engaged and entertained throughout their stay with us. That is why we offer concierge services to cater to their requests and preferences. Our fitness programs promote physical well-being while planned day trips provide opportunities for exploration and enjoyment outside the community. We encourage resident participation by organizing resident-run activities on-site as well as scheduling daily activities that cater to different interests and preferences.

Our community is conveniently located near several amenities that our residents can easily access. There are three cafes nearby for a quick bite or a cup of coffee, three parks in close proximity to enjoy nature and outdoor activities, and 15 pharmacies to ensure that medication needs are met. In case of any medical emergency or need for healthcare services, there are four physicians and two hospitals nearby. For spiritual needs, there are four places of worship situated conveniently nearby.

At Cottonwood Canyon Healthcare Center, we strive to provide our residents with a comfortable living environment and comprehensive care services that meet their unique needs.

Nearby Places of Interest

This part of El Cajon, California offers a convenient and diverse range of amenities for seniors looking to settle in the area. There are a variety of dining options nearby, including fast food chains like Jack In The Box and Taco Bell, as well as sit-down restaurants like Saray Restaurant and Black Bear Diner. Several pharmacies are also within close proximity for easy access to medications and healthcare supplies. There are several physicians' offices in the vicinity, providing medical care within a short distance. Churches and places of worship are easily accessible for those seeking spiritual fulfillment. Additionally, parks such as Shadow Hill Park and Mount Helix Park offer opportunities for outdoor recreation and relaxation. For healthcare needs, there are hospitals like Sharp Grossmont Hospital Brier Patch and Kaiser Permanente San Diego Medical Center within a reasonable distance. Transportation options include the Grossmont Transit Center for ease of travel within the city, making this area a convenient choice for senior living.

Restaurants

  • Jack In The Box (0.2 miles)
  • Saray Restaurant (0.4 miles)
  • Mal Al Sham (1.5 miles)
  • Black Bear Diner El Cajon (2.5 miles)
  • Jack In The Box (2.7 miles)
  • Sonic Drive-In (3.4 miles)
  • Taco Bell (3.8 miles)

Pharmacies

  • Walgreens (0.3 miles)
  • CVS Pharmacy (1 miles)
  • CVS Pharmacy (1.9 miles)
  • Rite Aid (2 miles)
  • CVS Pharmacy (2.2 miles)
  • Walmart Pharmacy (2.4 miles)
  • Rite Aid (3.5 miles)

Physicians

  • Pushpanjalie Wijeratne, MD (0.8 miles)
  • Dr Dominguez And Dr Ancona-Young Office (1.1 miles)
  • Elahe Toulouie, MD (1.2 miles)
  • Fereshteh Jahanpanah Medical Clinic (1.5 miles)
  • West Coast Eye Care & Acuity Eye Group - Alpine (9.2 miles)
  • Kaiser Permanente Vandever Medical Offices (9.8 miles)
  • NBHC Eastlake (10.2 miles)

Cafes

  • Starbucks (1.9 miles)
  • Starbucks (4 miles)
  • Starbucks (4.3 miles)
  • The Simple Coffee House (6.5 miles)
  • Starbucks (7.4 miles)
  • CroBean (10.6 miles)
  • Starbucks (10.9 miles)

Places of Worship

  • El Camino Grace Church (2.2 miles)
  • Foothills Christian Church (2.3 miles)
  • Skyline Church (4.1 miles)
  • Our Lady Of Perpetual Help Cathollc Church (4.4 miles)
  • Corpus Christi Church (10.5 miles)
  • Saint Gregory The Great Catholic Church (12.2 miles)

Parks

  • Shadow Hill Park (3.2 miles)
  • Mount Helix Park (3.7 miles)
  • Town Center Community Park (4.4 miles)
  • Semillon Boulevard. Mini Park (11.5 miles)

Hospitals

  • Stanford Court Nursing (3.9 miles)
  • Sharp Grossmont Hospital Brier Patch (4.3 miles)
  • Kaiser Permanente San Diego Medical Center/Kaiser Foundation Hospital (9.5 miles)
  • Sharp Soc (11.6 miles)

Transportation

  • Grossmont Transit Center (4.8 miles)
  • Montgomery Field Airport (MYF) (12.1 miles)

Frequently Asked Questions

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