Royal Terrace Healthcare in Duarte, CA

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  • Interior

    A spacious room featuring a bed and a wheelchair, designed for accessibility.
  • Decor

    A brightly decorated classroom setup with green tables and colorful wall decorations.
  • Building

    Sign for Royal Terrace Health Care facility.
  • Architecture

    A vibrant outdoor patio adorned with colorful decorations, casting intricate shadows on the ground.
  • Bedroom

    A clean and organized hospital room featuring a single bed, bedside table, television, and simple decor.
  • Landscaping

    A vibrant library building surrounded by blooming flowers, showcasing a welcoming atmosphere.
  • Garden

    A sunny day showcasing a residential building surrounded by vibrant gardens.

Royal Terrace Healthcare in Duarte, CA

1340 Highland Avenue, Duarte, CA 91010

For more information about senior living options: (844) 490-3973

3.6 from 22 reviews
5 stars
13
4 stars
1
3 stars
1
2 stars
0
1 stars
7

Skilled Nursing Facility

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    Overall Review of Royal Terrace Healthcare

    Pros

    • pro The staff have great professional skills.
    • pro It is a very good place with nice people.
    • pro Royal Terrace staff are friendly and nice.
    • pro The nurses and caretakers are the nicest.
    • pro There is a great vibe and they are a good team.

    Cons

    • pro The candidate was reconfirmed for an interview, then told the position had already been filled earlier that morning, with no one contacting them to cancel or explain.
    • pro They demanded visitors wear a mask in 2025 to visit a neighbor, which the reviewer found ridiculous.
    • pro The facility is awful, with staff who treat residents like trash, mock them, threaten them, and are disrespectful.
    • pro Care for the reviewer's mother-in-law was poor, with concerns ignored, the doctor not contacted promptly, and staff blaming the family.
    • pro A nurse hung up on them when asked to speak to the social worker, and the place was described as useless for caring for the sick.
    • pro The staff is rude.
    • pro A grandmother reported someone exposing themselves at the facility, and the reviewer described the staff as weird and the place as off; they advised not to take a loved one there.

    Review

    Royal Terrace Healthcare in Duarte is best suited for families who value a warm, neighborly atmosphere and staff who residents repeatedly describe as friendly and professional. The facility earns praise for good-natured caregivers, a generally pleasant vibe, and the sense that dedicated nurses and aides form a cohesive team. In practical terms, this means seniors who want help with daily routines, companionship, and basic medical oversight may find what they need here, as long as expectations align with what the staff can reliably deliver. The upside is palpable on many shifts: diligent aides, affectionate interaction, and a culture that many families perceive as caring. However, the experience is not uniform, and care consistency varies enough to warrant caution.

    Those considering alternatives should note a substantial caveat: several families report serious lapses in care and respect. In the most damning accounts, residents were treated poorly, with claims of being mocked, having belongings taken, or facing disrespect that borders on maltreatment. Other families describe emergency-like situations where symptoms were not adequately addressed, or where nurses allegedly did not involve physicians in a timely manner. Administrative communications and responsiveness also come under fire - campaigns of unhelpful or dismissive responses to concerns. For seniors with significant medical needs, cognitive or functional impairments, or those requiring rigorous monitoring, these repeated red flags raise meaningful safety concerns.

    On balance, the facility's strongest assets are the people at the bedside: the friendly, capable nurses and aides who bring professionalism and warmth to daily care. That's the core reason why some residents can thrive here and families endure the occasional friction. The positive staff dynamics translate into better mood, more social interaction, and a sense of personalized attention during routine tasks. Yet the good intent appears insufficient to counteract recurring complaints about treatment, communication gaps, and accountability gaps at higher levels. An interview-handling misstep - an appointment canceled with no apology - signals organizational fragility that can bleed into resident care if leadership does not tighten processes and follow through.

    Further complicating the picture are inconsistent reports about safety and attentiveness. Multiple reviewers describe rude or dismissive behavior by staff, a few recounting incidents suggesting neglect or miscommunication around medications and hospital-level decisions. A particularly troubling post references one family member's elderly relative near-dying after what was perceived as delayed or inadequate medical response, with blame directed at staff and a nurse who allegedly hung up during a call to discuss care. These anecdotes, while not universal, create a pattern that families must treat as serious risk signals. The facility's beauty and warmth do not erase the reality that critical moments in care require reliable, respectful action.

    When evaluating this community, prospective residents should pursue a focused due diligence checklist. Ask about staffing ratios on each shift and turnover rates, look for consistency across days and evenings, and request direct opportunities to observe how aides interact with residents. Probe the process for medical oversight: how quickly doctors are contacted, how medications are managed, and what happens when a new symptom appears. Inquire about how concerns are escalated - who to contact, what documentation is provided, and whether social workers are involved promptly. Finally, document a few trial visits at different times to assess whether the claimed friendly atmosphere persists under typical daily pressures.

    The bottom line is that Royal Terrace Healthcare presents a mixed proposition. For families prioritizing a genuinely warm, personable caregiving environment and who can tolerate potential inconsistencies in care management, the facility can be a fit. For those whose nonnegotiables include unwavering safety, consistent criteria for care, and respectful treatment, alternatives with stronger track records should be explored. With a 3.6 rating from 22 reviews and multiple high- and low-velocity experiences, decision-makers should treat this as a facility that can deliver for some residents while failing comprehensively for others. The prudent path is thorough site visits, frank conversations with leadership, and a clear plan for monitoring quality of care over time.

    Features

    Housing

    • 58 resident community capacity 58 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Ontario International (22 miles away) Ontario International (22 miles away)
    • Burbank-Glendale-Pasadena (23 miles away) Burbank-Glendale-Pasadena (23 miles away)
    • Long Beach (Daugherty) (25 miles away) Long Beach (Daugherty) (25 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Royal Terrace Healthcare in Duarte, CA is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon where residents can indulge in various grooming services, as well as access to cable or satellite TV for entertainment.

    Transportation needs are catered to with convenient community-operated transportation and transportation arrangement services for non-medical purposes as well as doctor's appointments. For those looking to stay connected, there is a computer center with Wi-Fi/high-speed internet available.

    Meals are served restaurant-style in the dining room, with special dietary restrictions and diabetes diet options taken into consideration. Housekeeping services are provided to maintain a clean living environment, along with move-in coordination assistance.

    Residents can enjoy various recreational activities such as gaming in the designated gaming room, reading in the small library, or socializing in the outdoor space and garden area. Fitness enthusiasts have access to a fitness room for exercise activities, while wellness programs and daily scheduled activities promote mental wellness.

    Care services offered include 24-hour call system and supervision for peace of mind, assistance with daily living tasks such as bathing, dressing, and transfers. Medication management is also provided to ensure timely administration. Additionally, there is a mental wellness program available to support emotional well-being.

    The community is conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, hospitals, places of worship, and theaters for easy access to amenities outside of Royal Terrace Healthcare. With its comprehensive amenities and care services, Royal Terrace Healthcare provides a comfortable and enriching assisted living experience for its residents.

    Nearby Places of Interest

    Hospitals

    • City Of Hope (0.6 miles)
    • Hope (0.7 miles)
    • Methodist Hospital of Southern California (4.3 miles)
    • Kindred Hospital San Gabriel Valley (4.4 miles)
    • Kaiser Permanente Baldwin Park Medical Center (5.1 miles)
    • Rowland Convalescent Hospital (5.7 miles)
    • Casa Bonita (9.9 miles)

    Pharmacies

    • CVS Pharmacy (0.7 miles)
    • Walgreens (2.5 miles)
    • CVS Pharmacy (3.2 miles)
    • CVS Pharmacy (3.3 miles)
    • CVS Pharmacy (3.4 miles)
    • Albertsons Pharmacy (3.9 miles)
    • CVS Pharmacy (4.3 miles)

    Restaurants

    • McDonald's (1.1 miles)
    • Wendy's (2.3 miles)
    • Capital Seafood Restaurant (3.2 miles)
    • 626 Night Market (4.5 miles)
    • Din Tai Fung (4.9 miles)
    • Johnny Rockets Santa Anita Mall (4.9 miles)
    • In-N-Out Burger (5.2 miles)

    Transportation

    • Metro - Monrovia Station (2.2 miles)

    Cafes

    • Panera Bread (2.7 miles)
    • Starbucks (4.3 miles)
    • Flo's Coffee Shop (4.5 miles)
    • Porto's Bakery & Cafe (4.8 miles)
    • Panera Bread (5.1 miles)
    • Starbucks (5.9 miles)
    • Starbucks (6 miles)

    Places of Worship

    • First Evangelical Church Arcadia (2.8 miles)
    • Arcadia Chinese Baptist Church (4 miles)
    • Saint Rita's Catholic Church (5.3 miles)
    • Real Life (7.6 miles)
    • San Marino Community Church Nursery School (8.7 miles)

    Physicians

    • Healthcare Partners Medical Group (3.1 miles)
    • Santa Anita Medical Plaza (4.4 miles)
    • Doheny Eye Center (5 miles)
    • Glendora Dentistry (5.9 miles)
    • Healthcare Partners (8 miles)
    • Foothill Dermatology Medical Center (8.4 miles)

    Parks

    • Arcadia County Park (3.9 miles)
    • Live Oak Park (5.3 miles)
    • Rosemead Park (6.9 miles)
    • Lacy Park (8.9 miles)
    • Creekside Park (9.1 miles)
    • Almansor Park (9.3 miles)
    • Frank G. Bonelli Regional Park (9.6 miles)

    Theaters

    • 0206 Amc Bar Santa Ani (4.7 miles)
    • AMC Puente Hills 20 (10.1 miles)

    Frequently Asked Questions

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