Royal Terrace Healthcare in Duarte, CA
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Information last verified:
1340 Highland Avenue, Duarte, CA 91010
For more information about senior living options: (844) 490-3973
The staff members who all helped to care for her are amazing. The social worker, Jennifer, was very helpful. Activities director Judith, Allie & others from the activities dept. were great. The nurses were superb, especially May, who helped to allay their fears when they arrived. Chris & his physiotherapy team & the occupational therapy team did a wonderful job. The CNAs were so caring, especially Nancy. The rehab staff is so kind, motivating and extremely caring.
The facility is awful. The staff treat residents like trash and are disrespectful, even mocking and threatening them. The mother-in-law was not treated well, and she ended up in the hospital five times. Nurses claimed the patient was fine while delaying doctor contact, and her condition worsened. The place is useless for caring for the sick. They demanded visitors wear masks in 2025, which was deemed ridiculous.Royal Terrace Healthcare in Duarte is best suited for families facing an acute rehabilitation decision who want a genuinely warm, home-like environment paired with a robust physical therapy program. The center of gravity here is the rehab team: therapists who can help a resident regain walking and daily independence, supported by attentive nurses and CNAs who make daily care feel personal rather than clinical. For a loved one who arrives with mobility challenges or after a serious illness, the facility’s strongest selling point is proven, hands-on rehabilitation that often translates into meaningful functional gains. When the goal is to rebuild strength, balance, and confidence in a setting that feels less institutional and more community-driven, Royal Terrace delivers.
Those who should consider alternatives are families prioritizing consistent interpersonal experience and reliable safety oversight across every shift. Several reviews signal that care quality can be highly variable depending on staff mood and management communication. If a loved one requires steady, uniformly respectful handling, transparent accountability, and predictable responses to concerns, exploring other nearby options may reduce the risk of episodic dissatisfaction. Long-term residents, in particular, may want to assess whether the routine care and daily interactions align with expectations for ongoing, non-rehabilitative needs. The facility’s reputation appears uneven, making some decisions riskier for families seeking a consistently calm, tightly run environment.
The strongest upside lies in the rehab engine: the therapists’ ability to mobilize patients who arrive unable to walk and leave with regained function, and the nurses and CNAs who reinforce progress with daily encouragement. The reviews repeatedly praise specific therapists and staff who deliver patient-centered care, making a tangible difference in mobility and mood. A number of families describe a “home away from home” vibe with staff who are genuinely kind, patient, and resourceful. This level of devotion can offset the friction that sometimes arises in care settings, especially when a loved one’s recovery hinges on steady, skilled intervention and emotional support. Yet the flip side is real: other families recount episodes of disrespect, miscommunication, or perceived neglect, including reports of delays in addressing concerns and even alarmingly negative experiences around safety and well-being. In short, the rehab advantage is compelling but not universally guaranteed.
When balancing the pros against the cons, the rehab payoff often remains compelling enough to warrant serious consideration, but only with rigorous safeguards. If choosing Royal Terrace, families should insist on a clearly documented care plan with direct, ongoing access to the therapy team and assigned nursing leadership. Demand daily progress notes, a predictable therapy schedule, and a named point of contact who can rapidly surface concerns. Visiting early and repeatedly to observe how staff interact with residents and how they respond to calls or questions can reveal more than any marketing page. A trial stay or short-term admission focused on rehab could provide real-world insight into whether the environment supports both clinical progress and personal dignity. Without that level of direct engagement, the uneven experiences captured in reviews could reemerge.
The facility’s numbers reflect the experience gap: a 3.7 rating from 24 reviews with a broad spread, 15 five-star impressions, 7 one-star warnings, indicates a project with high variance in actual day-to-day experiences. That discrepancy matters for decision-making. Positive narratives cluster around effective therapy, compassionate nursing, and staff who create a feeling of warmth. Negative reports center on interpersonal friction, perceived neglect, and distrustful communication with families. For a family weighing options, this suggests Royal Terrace can deliver exceptional rehab outcomes for the right resident and the right family dynamic, but it also harbors the potential for serious, emotionally taxing experiences if staffing alignment, oversight, and culture do not align with expectations.
Bottom line: Royal Terrace Healthcare can be an excellent fit for a senior whose priority is aggressive, professionally delivered rehabilitation in a setting that feels like a home base rather than a hospital. The strongest advocates point to real functional gains and genuinely caring staff who elevate the recovery process. However, the breadth of negative accounts cannot be ignored. If a family cannot tolerate inconsistent interactions, perceived neglect, or questionable bedside manners, or if long-term, non-rehab care is the core need, the prudent move is to broaden the search and compare options with clearer, consistently demonstrated quality metrics. For families willing to engage actively, set firm expectations, and monitor closely, Royal Terrace remains a viable, potentially rewarding choice, provided the care plan, leadership contact, and therapy oversight are locked in from day one and revisited regularly as progress unfolds.
58 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Ontario International (22 miles away) Burbank-Glendale-Pasadena (23 miles away) Long Beach (Daugherty) (25 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Royal Terrace Healthcare in Duarte, CA is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon where residents can indulge in various grooming services, as well as access to cable or satellite TV for entertainment.
Transportation needs are catered to with convenient community-operated transportation and transportation arrangement services for non-medical purposes as well as doctor's appointments. For those looking to stay connected, there is a computer center with Wi-Fi/high-speed internet available.
Meals are served restaurant-style in the dining room, with special dietary restrictions and diabetes diet options taken into consideration. Housekeeping services are provided to maintain a clean living environment, along with move-in coordination assistance.
Residents can enjoy various recreational activities such as gaming in the designated gaming room, reading in the small library, or socializing in the outdoor space and garden area. Fitness enthusiasts have access to a fitness room for exercise activities, while wellness programs and daily scheduled activities promote mental wellness.
Care services offered include 24-hour call system and supervision for peace of mind, assistance with daily living tasks such as bathing, dressing, and transfers. Medication management is also provided to ensure timely administration. Additionally, there is a mental wellness program available to support emotional well-being.
The community is conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, hospitals, places of worship, and theaters for easy access to amenities outside of Royal Terrace Healthcare. With its comprehensive amenities and care services, Royal Terrace Healthcare provides a comfortable and enriching assisted living experience for its residents.
Royal Terrace Healthcare is located at 1340 Highland Avenue, Duarte, CA 91010 in Los Angeles County, California
Royal Terrace Healthcare on seniors.fyi includes 7 photos including images showing outdoor, building, bedroom, landscaping, accessible, interior, decor, minimalist, and more.
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