Cupertino Healthcare & Wellness Center in Cupertino, CA
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22590 Voss Avenue, Cupertino, CA 95014
For more information about senior living options: (844) 490-3973
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The facility is described as one of the nicest and cleanest convalescence homes they've visited, with friendly and knowledgeable staff who show genuine care for patients. The center is very clean and safe, contributing to a welcoming rehab environment. Front desk staff are friendly and helpful, making visitors feel acknowledged and well-guided. The rehab team is patient and gentle, explaining goals and assisting patients to follow directions. The building is well maintained and feels like a home, with a warm, friendly atmosphere. The staff are incredibly friendly, caring, and professional, giving families peace of mind. Recent changes under the new administration and renovations are praised as improvements worth touring. Families note proactive staff, good teamwork, and responsive communication that helps the recovery process go smoothly.
One reviewer described the facility as horrible, calling it a nightmare of screaming residents with staff unable to ensure sleep and management that doesn't care. Another reviewer alleged elder abuse and neglect, noting unprofessional and rough night staff toward residents. A reviewer claimed the center is chronically understaffed, with too few CNAs and nurses to properly attend to patients. A complaint stated there was no adequate Covid response, with poor safety measures and no proper testing. A reviewer alleged that staff basically starved a patient to collect insurance money and withheld necessary care. A reviewer described roaches in rooms and filthy conditions, calling the place an "old people factory." A reviewer asserted the administrator was rude and claimed there were racist issues among staff. A reviewer warned others not to go there due to terrible treatment and persistent understaffing.Cupertino Healthcare & Wellness Center is best suited for families seeking post-acute rehabilitation and short-term skilled nursing where a warm, home-like environment and hands-on care are priorities. It works well for residents recovering from surgery, strokes, or other health events who want reliable access to physical therapy and nursing support while staying in a clean, well-maintained setting. A common thread across many reviews is staff that feels genuinely invested: approachable, patient, and focused on helping residents regain function. The rehab team is repeatedly praised for clarity about goals and progress, which helps families stay engaged in the recovery process. Recent administrative changes are highlighted as meaningful, suggesting a trajectory toward more consistent operations and morale that can sustain a solid rehab experience.
Alternatives are worth considering for anyone prioritizing tighter governance, more private accommodations, or consistently high staffing levels. Several reviews describe nights with lighter staffing, slower call-button responses, or gaps in timely communication. A subset of families report experiences ranging from miscommunication to perceived neglect, raising questions about reliability in more acute or behaviorally complex cases. For residents with significant cognitive needs, aggressive supervision requirements, or privacy preferences, other facilities with demonstrated staffing consistency and stronger oversight may prove safer and more predictable. In short, Cupertino is not the only option, and the best choice depends on how critical uninterrupted staffing and transparent communication are to the individual's care.
On the positive side, the center earns substantial praise for cleanliness and a welcoming atmosphere. The building is consistently described as neat and well-kept, with common areas that feel comfortable rather than institutional. The core strength lies in the rehabilitation staff - therapists and nurses who are regarded as skilled, encouraging, and capable of driving meaningful gains in mobility. Families note that staff often remember residents' names and treat them with respect, which supports both morale and adherence to therapy. The experience across shifts is generally collaborative, and several reviewers emphasize a sense of being part of a larger, supportive community during recovery.
Yet the experience is not uniform. Night shifts and other periods of heavy demand are repeatedly cited as problematic, with criticisms that care delivery can feel reactive rather than proactive. Some reviews mention environmental concerns such as odors or inconsistent room conditions, and privacy remains an issue due to shared rooms for many residents. Food quality is occasionally flagged as an area for improvement, and there are pointed anecdotes about perceived neglect or mismanagement, including accusations of elder mistreatment and failures in timely communication. Taken together, these concerns underscore that safety and consistency depend heavily on staffing levels and governance at any given time.
The decision hinges on which aspects of care matter most. For families prioritizing aggressive rehab outcomes and a nurturing staff culture, Cupertino can deliver tangible improvements when engagement remains high and care plans are actively coordinated. The new administration is repeatedly credited with elevating organization and morale, which can translate into steadier service and fewer gaps in care. The risk side - persistent staffing gaps, variable oversight, and mixed experiences on communication - means potential residents should verify current staffing ratios, request a clear escalation protocol, and assess whether privacy preferences suit the layout. A thorough, multi-time-of-day tour can reveal whether the operation aligns with recovery goals.
Bottom line: Cupertino Healthcare & Wellness Center serves well for post-acute rehab and short-term stays when the emphasis is on a clean environment, a capable rehab team, and a family-like approach. It is less ideal for individuals requiring constant top-to-bottom oversight, private accommodations, or unwavering staffing consistency. The strong rehab outcomes and the staff's compassionate approach offset many concerns when the resident is actively engaged in therapy and when administration remains responsive. Prospective families should demand specifics on night staffing, private-room availability, and the facility's process for addressing concerns. If reliability and tight governance are non-negotiable, it is prudent to compare alternatives with proven staffing stability and transparent oversight before committing.
170 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
San Jose International (8 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Cupertino Healthcare & Wellness Center in Cupertino, CA is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community provides a beauty salon for grooming needs, cable or satellite TV for entertainment, and community-operated transportation for convenient access to nearby locations. A computer center is available for residents to stay connected, while the dining room offers restaurant-style dining experiences.
Residents can enjoy staying active and fit with access to a fitness room and outdoor space. The fully furnished apartments provide a comfortable living environment, along with private bathrooms for added privacy. Housekeeping services are available to maintain cleanliness and comfort within the apartments.
For mental stimulation and relaxation, the community features a gaming room and a small library. Telephone services are provided for communication needs, while Wi-Fi/high-speed internet ensures connectivity. Move-in coordination makes transitioning into the community seamless.
In terms of care services, there is a 24-hour call system and supervision to ensure safety and assistance is always available. Trained staff members provide assistance with activities of daily living such as bathing, dressing, and transfers. Special dietary restrictions such as diabetes diets are accommodated in meal preparation and service.
Medication management is offered to ensure residents take their medications properly. A mental wellness program focuses on maintaining emotional well-being. Transportation arrangements can be made not only for non-medical purposes but also specifically for doctors' appointments.
The community offers various amenities nearby including cafes, parks, pharmacies, physicians' offices, restaurants, theaters, transportation options, and hospitals. Residents can take advantage of concierge services for additional assistance with planning day trips or participating in resident-run activities.
Overall, the Cupertino Healthcare & Wellness Center provides exceptional care services and numerous amenities to support the physical health and emotional well-being of its residents in a vibrant assisted living community setting.
Cupertino, California, offers a vibrant and convenient location for senior living with an abundance of amenities nearby. The area is home to several parks such as Rancho San Antonio County Park and Grant Park, providing ample opportunities for outdoor recreation and relaxation. The proximity to pharmacies like Rite Aid and CVS Pharmacy ensures easy access to healthcare services, while a variety of cafes like Panera Bread and Caffe Macs offer convenient dining options. For medical needs, there are reputable physicians' offices and hospitals within a short distance, including Silicon Valley Eye Physicians and El Camino Hospital. Transportation options are also readily available with the Apple Park Transit Center and Sunnyvale Caltrain Station nearby. Additionally, entertainment options include theaters like AMC DINE-IN Sunnyvale 12 & IMAX for leisure activities. Overall, Cupertino's amenities make it a desirable location for seniors looking for a comfortable and convenient lifestyle in the Silicon Valley area.
Cupertino Healthcare & Wellness Center is located at 22590 Voss Avenue, Cupertino, CA 95014 in Santa Clara County, California
Cupertino Healthcare & Wellness Center on seniors.fyi includes 6 photos including images showing interior, lobby, decor, building, daylight, exterior, lighting, architecture, and more.
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