Cupertino Healthcare & Wellness Center

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  • Interior

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  • Decor

    A cozy lobby area featuring a sofa, lamps, and decorative elements.
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    A cozy hotel lobby with comfortable seating and elegant decor.
  • Lobby

    A cozy lobby area with seating and decorative elements.

Cupertino Healthcare & Wellness Center

22590 Voss Avenue, Cupertino, CA 95014

For more information about senior living options: (844) 490-3973

2.6 from 7 reviews
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Skilled Nursing Facility

Overall Review

Pros

  • pro The staff at the facility are described as friendly, helpful, and efficient, creating a welcoming atmosphere for residents and visitors alike.
  • pro The facility is noted for its cleanliness and well-maintained environment, with clearly labeled signs throughout the premises.
  • pro Residents enjoy a variety of activities, such as bingo and movie nights, fostering a sense of community and engagement.
  • pro Special dietary needs of residents are generally met well, ensuring their health requirements are prioritized.
  • pro Family members appreciate the attentive care provided to their loved ones, with positive feedback about the proactive nature of the staff in addressing medical needs.
  • pro The environment is described as cheerful and residential, contributing to a positive living experience for younger residents experiencing rehabilitation.

Cons

  • pro The facility was described as "super dirty" with a "mildew smelling" environment.
  • pro Staff refused to allow a patient to leave, citing that she was too weak, while allegedly neglecting her nutritional needs.
  • pro Communication with the facility was poor; calls went unanswered and staff were reportedly understaffed.
  • pro A patient's whereabouts were unknown for an extended period, raising serious safety concerns.
  • pro There were complaints about stale, cheap, and non-nutritious food being served to residents.
  • pro Residents experienced deficiencies in personal hygiene care, leading to unwashed patients and neglect of basic grooming needs.
  • pro A family's experience highlighted systemic issues with follow-through from management regarding safety protocols for patients.

Review

The experiences shared by families regarding nursing and rehabilitation facilities highlight a stark contrast in quality of care and overall environment, emphasizing the importance of selecting the right place for loved ones. One family's account paints a deeply troubling picture of neglect and malpractice at a particular facility where their mother was sent for a course of antibiotics. Initially intended to be a short six-day stay, her time there extended dramatically due to what they felt was an unjustifiable situation where she was reportedly kept for financial gain. The family recounted that their mother described the facility as filthy, reeking of mildew, and serving stale food that lacked nutritional value. Despite attempts to communicate with her while she was there, the family faced barriers due to understaffing, unreturned calls, and ultimately being told she could not leave because she “was too weak.” Tragically, this lack of proper care culminated in her death after three months—an event overshadowed by the claim from the facility that her passing was due to COVID-19.

Conversely, another family found success at Cupertino Healthcare when their sister required more assistance than provided in assisted living. This facility, characterized as more rehabilitative with patients across various age groups—including those in their twenties—created a supportive environment that helped boost her confidence. Although some privacy issues arose from sharing a room, the cleanliness and efficient staff were frequently praised. Notably cheerful surroundings and access to open spaces further contributed positively to her experience; however, there were still concerns expressed about the quality of food served.

An alarming incident involving an elderly woman awaiting an upper GI procedure at El Camino Hospital illustrated severe mismanagement on part of her attending wellness center. After realizing they had lost track of her whereabouts resulting in significant distress for family members who could not locate her after hours had passed since her scheduled procedure ended, it took multiple calls and escalating concern before they finally learned she had been moved into recovery without anyone notifying them first. The lack of protocol regarding patient tracking turned what should have been an ordinary hospital visit into a near-crisis moment for her family.

While these stories tell tales of neglect or alarming incidents within some facilities, other accounts share positive experiences with nursing homes where residents received compassionate attention from caregivers. For instance, one reviewer noted their grandmother’s positive experience over eight years at an establishment praised for its friendly staff and overall cleanliness. Specific dietary needs were largely adhered to without issue over many years which resonated strongly with this family's satisfaction levels regarding care standards.

Another review highlighted concerns about inadequate personal hygiene among residents despite noting that caregiving staff appeared friendly enough otherwise. Family members voiced frustrations arising from neglect in terms of essential grooming tasks like bathing and maintaining nail health—a stark reminder that friendliness alone isn't sufficient if basic caregiving standards are not met consistently.

In conclusion, while many families find comfort and happiness within certain nursing homes or rehabilitation facilities due to attentive staff and engaging activities—thus improving residents' quality of life—there remains considerable room for improvement across numerous establishments concerning how patients are treated overall during their stays. These contrasting accounts point toward critical insights needed when evaluating long-term care options: transparency about operations at these facilities is paramount for ensuring loved ones receive adequate medical attention in environments conducive to healing rather than detrimental factors leading toward decline or suffering.

Features

Housing

  • 170 resident community capacity 170 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • San Jose International (8 miles away) San Jose International (8 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Cupertino Healthcare & Wellness Center in Cupertino, CA is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community provides a beauty salon for grooming needs, cable or satellite TV for entertainment, and community-operated transportation for convenient access to nearby locations. A computer center is available for residents to stay connected, while the dining room offers restaurant-style dining experiences.

Residents can enjoy staying active and fit with access to a fitness room and outdoor space. The fully furnished apartments provide a comfortable living environment, along with private bathrooms for added privacy. Housekeeping services are available to maintain cleanliness and comfort within the apartments.

For mental stimulation and relaxation, the community features a gaming room and a small library. Telephone services are provided for communication needs, while Wi-Fi/high-speed internet ensures connectivity. Move-in coordination makes transitioning into the community seamless.

In terms of care services, there is a 24-hour call system and supervision to ensure safety and assistance is always available. Trained staff members provide assistance with activities of daily living such as bathing, dressing, and transfers. Special dietary restrictions such as diabetes diets are accommodated in meal preparation and service.

Medication management is offered to ensure residents take their medications properly. A mental wellness program focuses on maintaining emotional well-being. Transportation arrangements can be made not only for non-medical purposes but also specifically for doctors' appointments.

The community offers various amenities nearby including cafes, parks, pharmacies, physicians' offices, restaurants, theaters, transportation options, and hospitals. Residents can take advantage of concierge services for additional assistance with planning day trips or participating in resident-run activities.

Overall, the Cupertino Healthcare & Wellness Center provides exceptional care services and numerous amenities to support the physical health and emotional well-being of its residents in a vibrant assisted living community setting.

Nearby Places of Interest

Cupertino, California, offers a vibrant and convenient location for senior living with an abundance of amenities nearby. The area is home to several parks such as Rancho San Antonio County Park and Grant Park, providing ample opportunities for outdoor recreation and relaxation. The proximity to pharmacies like Rite Aid and CVS Pharmacy ensures easy access to healthcare services, while a variety of cafes like Panera Bread and Caffe Macs offer convenient dining options. For medical needs, there are reputable physicians' offices and hospitals within a short distance, including Silicon Valley Eye Physicians and El Camino Hospital. Transportation options are also readily available with the Apple Park Transit Center and Sunnyvale Caltrain Station nearby. Additionally, entertainment options include theaters like AMC DINE-IN Sunnyvale 12 & IMAX for leisure activities. Overall, Cupertino's amenities make it a desirable location for seniors looking for a comfortable and convenient lifestyle in the Silicon Valley area.

Parks

  • Rancho San Antonio County Park (1 miles)
  • Cupertino Memorial Park (1.4 miles)
  • Grant Park (1.9 miles)
  • Fremont Older Open Space Preserve (2.3 miles)
  • Serra Park (2.4 miles)
  • Portal Park (2.8 miles)
  • Maywood Park (4.5 miles)

Pharmacies

  • Rite Aid (1.3 miles)
  • CVS Pharmacy (2.1 miles)
  • Rite Aid (2.4 miles)
  • Walgreens (2.5 miles)
  • Walgreens (2.6 miles)
  • CVS Pharmacy (3.3 miles)
  • CVS Pharmacy (3.8 miles)

Cafes

  • Panera Bread (1.7 miles)
  • Caffe Macs (2.4 miles)
  • 7 Leaves Cafe (3.3 miles)
  • Apple Park Café (3.6 miles)
  • Sunright Tea Studio (3.9 miles)
  • Coffee & Water Lab (5.1 miles)
  • Boba Bliss (6.3 miles)

Restaurants

  • The Hambak Japanese Fusion Cuisine (2.2 miles)
  • BJ's Restaurant & Brewhouse (2.2 miles)
  • Falafel Stop (3.1 miles)
  • Cafe Lattea (3.1 miles)
  • In-N-Out Burger (3.9 miles)
  • McDonald's (3.9 miles)
  • Chick-Fil-A (3.9 miles)

Physicians

  • Silicon Valley Eye Physicians (2.5 miles)
  • Melchor Pavilion (3.7 miles)
  • Santa Clara Valley Health & Hospital System (4.1 miles)
  • VHC Sunnyvale Clinic (4.1 miles)
  • Allergy & Asthma Associates Of Northen California (5.2 miles)
  • Palo Alto Medical Foundation (5.7 miles)
  • Vaughn, Sarah Spring Fertility Management (6.3 miles)

Hospitals

  • El Camino Hospital (3.6 miles)
  • Surgery Center Mountain View (4.1 miles)

Transportation

  • Apple Park Transit Center (3.7 miles)
  • U-Haul Moving & Storage (4.4 miles)
  • Sunnyvale Caltrain Station (4.7 miles)
  • Mountain View Caltrain Station (5.3 miles)

Theaters

  • AMC DINE-IN Sunnyvale 12 & IMAX (4.4 miles)
  • ShowPlace ICON at San Antonio Centre (6.4 miles)
  • AMC Mercado 20 (6.8 miles)

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