Stonebrook Healthcare Center in Concord, CA
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4367 Concord Boulevard, Concord, CA 94521
For more information about senior living options: (844) 490-3973
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The staff were friendly, kind, and understanding in caring for her daily needs and physical therapy. The facility is clean, and the nursing staff are nice. Stonebrook is an excellent skilled nursing facility with outstanding rehab therapies. The staff are welcoming and supportive, helping with healing and home-care coordination. The facility is very clean, with friendly staff who greet visitors with smiles. The care and therapy are top-notch, delivered by warm and helpful professionals. Meals are good, and the staff are knowledgeable and attentive, with patients progressing and going home. The atmosphere is cozy and relaxing, and the place was spotless.
The staff member was extremely rude and yelled at the caller. There was a persistent lack of communication, with phones often unanswered and information hard to obtain. The care was hampered by chronic understaffing, making call bells and assistance slow or unreliable. There were incidents of wrong medications given, causing severe reactions and lasting injury. Reviewers reported dehydration and malnutrition as outcomes of the stay. Residents were not consistently bathed or moved and were often left in bed far longer than appropriate. Admissions staff were rude and unhelpful, offering inconsistent or inappropriate information. The food was described as terrible at times. Patients were left unattended outside in extreme heat due to broken equipment and poor supervision. The facility was deemed unsafe and not recommended, with multiple warnings not to use it.Stonebrook Healthcare Center in Concord is best suited for families seeking a practical, rehab-centered stay for an adult who responds well to a clear therapy plan and a clean, welcoming environment. It works best when there is a strong emphasis on getting residents back home, with consistent physical, occupational, and speech therapy as the main driver of progress. The community can deliver solid results for those who can participate actively, tolerate some variability in staffing, and value a non-luxe setting that prioritizes results over polish. In short, Stonebrook serves as a workable option for short-to-mid term rehabilitation where progress toward discharge is the primary goal.
Those considering alternatives should be mindful of the facility's downsides. For families prioritizing unwavering staffing levels, constant accountability, or a perfectly seamless information flow, stronger options may exist elsewhere. The reviews reveal a pattern of communication gaps, inconsistent call-bell response, and reports of understaffing that can undermine daily care. For residents with complex medications, high supervision needs, or a history of dehydration and medical errors, other facilities with more robust staffing and stricter medical oversight could be safer choices. It's important to weigh these risks against the rehab gains Stonebrook can offer.
On the upside, Stonebrook's upkeep and environment draw consistently favorable notes. Cleanliness and a calm, approachable atmosphere stand out, with many descriptions praising friendly teams from admission through therapy. The rehab department - PT, OT, and speech - receives repeated praise for effectiveness and for helping residents regain independence, sometimes allowing a return home after a successful course of therapy. When the care team is engaged, families observe real momentum: residents feel seen, therapies feel purposeful, and the overall mood can be positive. For many, these elements are the key to a hopeful recovery trajectory.
Yet the major cons cannot be dismissed. A significant portion of reviews flag understaffing, with call bells going unanswered for long stretches and aides appearing overwhelmed. Communication between doctors, hospital teams, and the facility itself is frequently cited as inconsistent or opaque, leaving families unsure about care plans or discharge timing. There are alarming anecdotes of medication mistakes, dehydration, and neglect - situations that cast a long shadow over otherwise solid therapy programs. Admissions interactions are occasionally described as rude or unhelpful, and some residents report lapses in basic daily care, like timely bathing or assistance with mobility.
Given the mix, the pros and cons create a clear decision framework. For rehab-focused stays where therapy quality is the differentiator and family can stay engaged to monitor care, Stonebrook's strengths in cleanliness, atmosphere, and skilled rehab can offset some procedural fragility. The facility is not a luxury venue, but it can deliver meaningful progress when staffing aligns with patient needs and when communication channels are actively managed by attentive family involvement and a proactive case manager. Conversely, for families prioritizing ironclad staffing, flawless communication, and medication safety, the risks highlighted by the negative reviews argue strongly for evaluating alternatives.
Practical next steps emerge from this assessment. Prospective residents and families should conduct multiple in-person visits at different times to observe staff responsiveness, call-bell handling, and how therapy sessions are integrated into daily routines. Request direct conversations with the case manager and the therapy team to gauge discharge planning and post-acute support. Review recent state inspection summaries and ask about current nurse-to-patient ratios, medication administration processes, and how nutrition and hydration are monitored. Parking and accessibility concerns should be weighed against proximity to family, and a concrete plan should be in place for ongoing family involvement. In the end, Stonebrook remains a viable option for rehab-centric care, provided expectations are aligned with the realities of staffing, communication, and patient-specific risk.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces. Guasts at mealtime"Guests at mealtime" offer seniors the opportunity for social interaction, companionship, and a sense of community during meals, which can help combat feelings of loneliness and isolation commonly experienced in senior living environments. It can also enhance their overall dining experience and improve their mental and emotional well-being.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Security gateSecurity gates provide an added layer of protection and peace of mind for seniors living in a community. They help prevent unauthorized entry, deter potential intruders, and create a sense of security for residents. This extra security measure can make seniors feel safe and secure in their living environment.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Metropolitan Oakland International (22 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.
EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.Stonebrook Healthcare Center in Concord, CA is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services to ensure the comfort, convenience, and wellbeing of its residents.
Our community features a beauty salon where residents can get pampered and feel their best. Each resident can enjoy cable or satellite TV in their private accommodation or in one of the common areas. Community operated transportation is available for outings and errands, while our computer center allows residents to stay connected with loved ones and explore new interests online.
Meals are served in our elegant dining room with restaurant-style dining, providing delicious and nutritious cuisine prepared by our skilled culinary team. Special dietary restrictions are accommodated to meet the unique needs of each resident. Guests are welcome to join residents during mealtime.
To promote physical wellbeing, we have a fitness room where residents can engage in exercise programs tailored to their abilities. Our wellness center provides comprehensive services to support overall health.
Residents can relax and socialize in our gaming room or outdoor spaces such as gardens. Our small library offers a quiet space for reading and learning. Scheduled daily activities provide opportunities for engagement and entertainment.
Security is prioritized at Stonebrook Healthcare Center with a security gate ensuring the safety of all residents. Housekeeping services are provided to maintain a clean and comfortable living environment, while private bathrooms offer convenience and privacy.
Our caring staff is available around the clock with a 24-hour call system and supervision to provide assistance with activities of daily living such as bathing, dressing, transfers, and medication management. We also offer specialized assistance for those on diabetes diets or with special dietary restrictions.
Transportation arrangements can be made for non-medical purposes as well as for doctors' appointments. Move-in coordination is available to help ease the transition into our community.
Conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and transportation options, Stonebrook Healthcare Center provides a convenient and enriching lifestyle for our residents. With concierge services, fitness programs, planned day trips, and resident-run activities, our community offers a vibrant and engaging atmosphere.
Stonebrook Healthcare Center is located at 4367 Concord Boulevard, Concord, CA 94521 in Contra Costa County, California
Stonebrook Healthcare Center on seniors.fyi includes 6 photos including images showing interior, tree, landscaping, living room, artwork, plant, brick wall, building, and more.
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