Stonebrook Healthcare Center

Pros

• The entire staff at Stonebrook Healthcare Center greeted visitors with a smile and made eye contact, creating a welcoming atmosphere.
• The care at Stonebrook Convalescent was excellent, particularly for individuals requiring rehabilitation therapy.
• The nurses at the nursing home were described as friendly, caring, and fantastic by one individual who had a friend staying at Stonebrook.
• The facility was spotless and had a cozy and relaxing atmosphere according to those who toured Stonebrook.
• One person mentioned that their loved one did well at Stonebrook, progressing in their rehabilitation and eventually going home.

Cons

• The staff is negligent and ignorant, often ignoring residents in need of assistance.
• The facility is understaffed with CNA's, leading to poor care for the residents.
• The experience at Stonebrook Healthcare Center was extremely poor, with lack of care and neglect for the patient.
• The facility was not good in hindsight, with no effort made to get the patient out of bed or provide proper care.
• The staff at Stonebrook Convalescent were not talking about the right patient and had incorrect information.
• The food at the facility was awful and patients with mental problems were allowed to roam freely, causing disruptions to other residents.
• There were issues with broken air conditioning, inadequate beds, and unattended patients being left outside in extreme heat.
• The facility did not properly address a respiratory infection in a patient before discharge, leading to further medical complications.
• Overall, there are concerns about negligence, lack of proper care and attention from the staff at this particular nursing home facility.

Review

Stonebrook Healthcare Center has received mixed reviews, with some families expressing concerns about the level of care provided to their loved ones. One individual shared a heartbreaking experience in which their father, who had his leg amputated, was dropped by a nurse due to what they believe may have been a weight and height issue. Unfortunately, he passed away shortly after. The reviewer expressed their hope that this kind of problem does not happen to anyone else's loved one and emphasized the importance of staff speaking up and asking for help when necessary.

Another family member who visits their mother almost every day mentioned witnessing instances of negligence and ignorance within the facility. They described seeing residents calling for help from wheelchairs in the hallway, only to be ignored by both nurses' aides and nurses at the nursing station. The reviewer expressed frustration at the lack of attention given to residents' needs and the long wait times for call bells to be answered. They also mentioned encountering staff members who would lie or cover up issues related to their loved one's care.

A different individual highlighted their initial positive impression of Stonebrook during a tour. They found the facility to be spotless, cozy, and relaxing, with a welcoming staff that made them feel comfortable. However, another reviewer had an entirely different experience when their father was admitted for rehabilitation. They described the overall care as extremely poor, noting that he was not bathed or fed properly according to his schedule. Furthermore, when their stepmother tried to move him back to the hospital due to concerns about his care, she was told it was not possible.

Another family member shared regret over choosing Stonebrook for their mother's rehab due to hindsight revealing subpar care practices. Their mother never received assistance getting out of bed despite being there specifically for rehab purposes. Additionally, there were instances where staff confused her with other patients and provided incorrect information about her weight.

On a more positive note, one individual praised Stonebrook for the care their loved ones received. They described the staff as friendly and caring, with no complaints about the facility. Another individual who visited multiple facilities ranked Stonebrook as their top choice for their mother, although they were unable to secure a spot due to availability and opted for a closer facility instead.

To conclude, Stonebrook Healthcare Center has received mixed reviews from families. While some have had positive experiences with attentive staff and good care, others have expressed concerns about negligence, poor communication, and subpar attention to residents' needs. It is important for individuals considering this facility to carefully evaluate its suitability for their loved ones' specific needs before making a decision.

Restaurants

• McDonald's (0.9 miles)
• Nation's Giant Hamburgers & Great Pies (0.9 miles)
• Subway (1 miles)
• Ej Phair Brewing Co & Ail House (2.7 miles)
• McDonald's (3.4 miles)
• Rocco's Ristorante & Pizzeria (3.9 miles)
• Lazy Dog Restaurant & Bar (3.9 miles)

Pharmacies

• CVS Pharmacy (1 miles)
• Longs Drugs (2.3 miles)
• CVS Pharmacy (2.3 miles)
• Walgreens (2.3 miles)
• CVS Pharmacy (2.3 miles)
• Walgreens (2.9 miles)
• Walgreens (3.3 miles)

Parks

• Markham Nature Park and Arboretum (1.4 miles)
• Newhall Community Park (1.5 miles)
• Lime Ridge Open Space (1.5 miles)
• Ellis Lake Park (3 miles)
• Arbolado Park (4 miles)
• Heather Farm Dog Park (4.9 miles)
• Heather Farm Park (5 miles)

Physicians

• Charles Renner, MD (1.6 miles)
• California Center for Sleep Disorders (2.8 miles)
• Diablo Valley Primary Care (2.8 miles)
• Muir Orthopaedic Specialists (2.9 miles)
• John Muir Physician Network (2.9 miles)
• Communication Across Barriers Speech Clinics (2.9 miles)
• Jain, Suprabha - Suprabha Jain MD-MDI Wellness Center (3.6 miles)

Places of Worship

• Queen of All Saints (2.8 miles)
• Our Lady Queen of the World Church (3.7 miles)

Transportation

• North Concord/Martinez BART Station (2.9 miles)
• U-Haul of Concord (3 miles)
• Pleasant Hill/Contra Costa Centre BART Station (5.1 miles)
• Walnut Creek BART Station (6.6 miles)

Theaters

• Solano Drive In (4 miles)
• Century 16 Downtown Pleasant Hill and XD (4.7 miles)
• Century Walnut Creek 14 and XD (6.9 miles)

Cafes

• Starbucks (4.5 miles)
• Starbucks (5.1 miles)
• Starbucks (5.3 miles)
• Bondadoso Coffee & Tea Collective Add to Favorites (6.2 miles)
• Marketplace Cafe (6.7 miles)
• Starbucks (6.9 miles)
• Philz Coffee (7 miles)

Hospitals

• Kaiser Permanente Medical Center (7 miles)
• Davita Kidney Care (8.2 miles)