Manorcare Health Services (Citrus Heights) in Citrus Heights, CA

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  • Interior

    A hospital room with two patient beds and chairs, designed for medical care.
  • Outdoors

    A modern brick building basking in sunlight, surrounded by green grass and a clear blue sky.
  • Decor

    A modern waiting room with comfortable seating and vibrant decor.
  • Building

    A well-maintained residential area featuring a building surrounded by greenery and a pathway.
  • Trees

    A picturesque autumn scene featuring a charming house surrounded by colorful trees and a white fence.
  • Windows

    A well-lit and clean hospital patient room featuring two beds and seating.
  • Landscaping

    A view of a parking lot surrounded by greenery and a building in the background.
  • Lighting

    A well-lit hospital hallway featuring colorful informational posters on the wall.
  • Artwork

    A modern and inviting healthcare waiting area designed for patient comfort.
  • Hallway

    A hospital hallway with informational signs on the wall.
  • Healthcare

    A sign for ManorCare Health Services, indicating the location of a healthcare facility.
  • Rehabilitation

    A specialized therapy vehicle designed for rehabilitation purposes in a medical setting.

Manorcare Health Services (Citrus Heights) in Citrus Heights, CA

Manorcare Health Services (Citrus Heights) is a nursing home community in Citrus Heights, CA.

Information last verified:

7807 Uplands Way, Citrus Heights, CA 95610

For more information about senior living options: (866) 208-4318

2.7 from 81 reviews
5 stars
19
4 stars
15
3 stars
5
2 stars
8
1 stars
34

Overall Review of Manorcare Health Services (Citrus Heights)

caveat 24 reviews mention this

Call lights and medication care

Residents and families frequently describe slow response to call buttons and missed or late medications.

A recurring concern in the reviews is that help was not provided promptly when residents used call lights or needed basic assistance, including restroom needs. Several reviews also mention medication problems, such as incorrect dosages, delayed delivery, or difficulty getting what was ordered. A few reviews describe communication gaps around doctor contact and follow-through, which compounded the frustration for families. Some residents say they did receive attentive nursing care, but the negative call-and-medication experiences are prominent.

common 18 reviews mention this

Staff attentiveness is mixed

Many reviews credit caring, professional staff, while others describe rude or dismissive behavior.

On one hand, multiple reviews say the staff was kind, caring, responsive, and professional, with families appreciating the effort put into comfort and safety. Several reviews highlight particular nurses, CNAs, or therapists as helpful and quick to act, and a few describe feeling supported through transitions. On the other hand, other reviews call out lack of effort, unresponsiveness, and disrespect when families raised concerns. That contrast shows up repeatedly across the feedback, even in stays that were described as clean or organized.

common 9 reviews mention this

Physical therapy is a highlight

Rehabilitation progress and strong therapy teams are frequently mentioned by reviewers.

Several reviews praise the rehab experience, describing skilled physical therapy and improvements in mobility, stamina, or confidence after strokes or surgeries. Families also mention helpful therapists and, in some cases, therapist communication and support that encouraged residents to participate. There are also reviews that say therapy or follow-up was lacking or inconsistent, including missed prescribed sessions. Overall, therapy is a clear point of difference between reviews that were satisfied and those that were not.

common 7 reviews mention this

Dining quality varies by review

Dining is a frequent topic, with reviewers divided between tasty meals and disappointing food.

Some reviews describe meals as tasty, above average, or impressive for skilled nursing, and they mention enjoying eating in the dining room. Others report problems such as bland food, very poor food quality, or overall dissatisfaction with what was served. A number of reviews also discuss food indirectly through routine needs like hydration or appetite support, adding to the wide range of impressions. The community offers restaurant-style dining and dietary support options, which aligns with why dining comes up so often in the feedback.

caveat 6 reviews mention this

Cleanliness and odors come up

Reviews mention both a clean, organized environment and serious cleanliness or odor complaints.

Several reviews describe the facility as clean and organized, and some specifically praise cleanliness and professionalism during stays. At the same time, other reviews describe dust, neglected rooms, missing items, and unpleasant odors such as feces-related smells. A few reviews connect cleanliness problems to broader concerns about attention to daily care needs. Because both positive and negative cleanliness stories appear, the overall impression depends heavily on the unit and the care experience described in each review.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 162 resident community capacity 162 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Sacramento International (17 miles away) Sacramento International (17 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Restaurants

  • El Tapatio (0.2 miles)
  • Raising Cane's Chicken Fingers (0.7 miles)
  • Wendy's (0.9 miles)
  • McDonald's (0.9 miles)
  • Chick-Fil-A (3.5 miles)
  • McDonald's (3.6 miles)
  • In-N-Out Burger (3.7 miles)

Pharmacies

  • Rite Aid (0.2 miles)
  • Sunrise Village (0.2 miles)
  • Walgreens (0.7 miles)
  • CVS Pharmacy (1.1 miles)
  • CVS Pharmacy (1.7 miles)
  • Walgreens (2 miles)
  • Rite Aid (2.3 miles)

Physicians

  • UC Davis Medical Group (0.7 miles)
  • Mercy San Juan Hospital (2.1 miles)
  • EYEcenter Optometric (3.1 miles)
  • Dr. Randolph Brown (3.1 miles)
  • Debruin Medical Center (3.8 miles)
  • Linder Psychiatric Group (5.2 miles)
  • Mary Jammal MD (5.5 miles)

Cafes

  • Dutch Bros Coffee (0.9 miles)
  • Starbucks (1 miles)
  • Starbucks (1.8 miles)
  • Starbucks (2 miles)
  • Starbucks (2.9 miles)
  • Starbucks (4 miles)
  • Starbucks (4.4 miles)

Places of Worship

  • St Mel's Catholic Church (1.1 miles)
  • Crossroads Christian Fellowship Wesleyan Church (1.8 miles)
  • SDA Ukrainian Church (1.8 miles)
  • Slavic SDA Church (5.3 miles)

Hospitals

  • San Juan Surgery Center (1.8 miles)
  • Walnut Whitney (4.7 miles)
  • Kaiser Permanente Hospital (5.6 miles)
  • Yuan Franklin E MD - Kaiser Permanente Medical Group (5.6 miles)
  • Kaiser Permanente Labor and Delivery (5.7 miles)

Parks

  • Sacramento Bar (2.2 miles)
  • Sunrise Area American River Parkway (2.5 miles)
  • Nimbus Flat (3.9 miles)
  • Carmichael Park (4 miles)
  • Effie Yeaw Nature Center (4 miles)
  • Ancil Hoffman Park (4.5 miles)
  • Negro Bar State Park (4.6 miles)

Theaters

  • Century Theatre (3.4 miles)
  • Folsom Century Theaters (4.9 miles)

Transportation

  • Roseville Amtrak (5.7 miles)

Frequently Asked Questions

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