Highland Springs Care Center

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  • Interior

    A modern dining area featuring a sleek table, six chairs, and decorative wall elements with a large clock.
  • Building

    Sign for Highland Springs Care Center displayed on a stone wall outdoors.
  • Landscaping

    Outdoor sign for a healthcare facility surrounded by flowers and greenery.
  • Television

    A modern conference room with seating, a wall-mounted television, and wood flooring.
  • Wall Art

    A simple conference room with a long meeting table and chairs, featuring wall art on a shiplap wall.
  • Office

    A waiting room with chairs and a large wall clock.

Highland Springs Care Center

1441 Michigan Avenue, Beaumont, CA 92223

For more information about senior living options: (844) 490-3973

4 from 20 reviews
5 stars
14
4 stars
1
3 stars
0
2 stars
1
1 stars
4

Skilled Nursing Facility

Overall Review of Highland Springs Care Center

Pros

  • pro The care was absolutely wonderful and the staff were highly impressive.
  • pro The reviewers would recommend this facility.
  • pro The Director, Director of Nursing, nurses, social workers, and other staff are described as professional, caring, attentive, and compassionate.
  • pro The staff are friendly, and residents look well taken care of on every visit.
  • pro The care and service at the facility are top notch.
  • pro The facility is one of the cleanest the reviewer has seen.
  • pro The facility is very clean and the staff provide professional service.
  • pro The staff are knowledgeable and very professional, and would definitely be recommended.

Cons

  • pro The staff did not determine the cause of a resident's widespread rash and blamed laundry detergent as the likely cause.
  • pro The facility was described as not a place to have a loved one.
  • pro Wheelchairs had no footrests, causing feet to tangle and residents to fly out.
  • pro After a fall, the resident had yet to see a doctor.
  • pro There were reports of bowel movements on the walls and patients half falling out of their beds.
  • pro A reviewer stated that a mother contracted C-diff and was ignored by the staff, leading to death.
  • pro Medicare is investigating for neglect.
  • pro CDPH was notified due to neglect.

Review

The collection of opinions about this facility reads like a room full of mixed experiences, with some families raving about the care and others warning that neglect and safety lapses are real problems. What emerges across the dozen or so reviews is a place that can feel both supportive and concerning, depending on who is visiting, which staff members are on hand, and perhaps the specific unit or shift. In short, there's a wide spectrum of outcomes reported, from exceptionally positive to alarmingly negative.

On the highly positive side, several reviewers consistently praise the level of professionalism, cleanliness, and genuine care. One nurse-relative wrote that the care was absolutely wonderful, even if the building itself doesn't look impressive from the outside. This review highlighted a dramatic improvement in a family member with stage 4 pressure sores, noting that the care helped transform the person to a much better state. The same reviewer emphasizes a culture of attentive staff, professional conduct, and a sense that the team truly takes pride in their work. Other advocates of the facility emphasize the quality of staff interactions, the respectful demeanor of caregivers and administrators, and a strong belief that the care team is capable and compassionate. Several comments describe the facility as one of the cleanest they've seen, with professional service throughout and staff who are knowledgeable and considerate. A family member who works in the medical field even lauds the team as meeting a high standard, noting positive impressions of the director, director of nursing, nurses, and social workers as professional, caring, attentive, and compassionate. Taken together, these accounts describe a place where the staff's dedication shows in daily care, communication with families, and the overall atmosphere of professionalism and respect.

There are also remarks that point to a calm, supportive environment appreciated by visitors. One reviewer describes the staff's support as something that helps a family member through the care journey, even when emotions run high during visits. The same or another reviewer notes that the facility feels clean and well-maintained, with a sense that the care team takes pride in the work they do. In these voices, the facility is portrayed as a place where families can feel reassured about their loved ones' day-to-day care, the absence of unpleasant odors, and the general orderliness of the environment.

Despite those favorable portrayals, the collective reviews do not shy away from serious criticisms. A number of families recount experiences that raise concerns about safety, responsiveness, and medical attention. One account describes a hazardous situation where a wheelchair lacked footrests, causing the resident to physically trip or slip, with staff reportedly saying there were none available. The reviewer questions how such equipment could be overlooked and notes that after a fall, the injured person had not yet seen a doctor, which led to frustration and alarm about patient safety. Another review includes disturbing details about a bowel movement incident on the walls and suggests that other patients were at risk of falling from beds. Taken with the lack of immediate medical response, these anecdotes paint a picture of potential neglect and safety lapses that understandably worry family members.

Painful personal experiences also appear in the negative narratives. One reviewer recounts a family member who contracted C. difficile while in the facility and was ignored by the staff, ultimately dying after a short period in residence. That account includes a stark warning to avoid the facility for loved ones, citing neglect and insufficient communication as contributing factors to a tragic outcome. Another reviewer reports having to file a formal complaint with a state health department due to neglect, a serious claim that suggests regulatory scrutiny and possible violations of care standards. These stories are heart-wrenching and underscore the consequences that families fear when communication breaks down and medical issues are not promptly addressed.

Yet even within the negative experiences, there are mentions of kindness and professionalism from some staff members. One review describes an individual case in which a sister saw her loved one pass away peacefully under care, praising the director, the nursing team, social workers, and supportive staff as professional, caring, attentive, and compassionate. This contrast - between compassionate care in certain moments and systemic concerns in others - adds to the sense that the facility's performance is not uniform. Another account emphasizes that, while the reviewer was emotionally distressed when leaving a loved one at the facility, the staff's ongoing support helped them manage through the process. These hues of care and reassurance coexist alongside accounts of neglect and regulatory concerns, illustrating a facility whose quality may vary across departments, shifts, or individual caregivers.

In sum, the facility is described by some residents' families as a well-maintained, professional environment where staff show pride in their work, communicate effectively, and provide meaningful, compassionate care that can significantly improve a resident's condition. At the same time, multiple reviews warn of serious problems: equipment safety issues, delays in medical evaluation after injuries, instances of neglect, and documented regulatory concerns. The divergent perspectives emphasize a common truth in long-term care: outcomes can be highly dependent on the specific caregivers, the day's circumstances, and how promptly problems are identified and acted upon. For families considering this facility, the picture that emerges is one of potential excellence in some moments and significant risk or frustration in others, underscoring the importance of careful, ongoing oversight, clear communication with caregivers, and attention to safety and medical responsiveness.

Features

Housing

  • 87 resident community capacity 87 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Highland Springs Care Center in Beaumont, CA is a well-equipped and comforting assisted living community that offers a wide range of amenities and care services to ensure a comfortable and enjoyable lifestyle for its residents.

The community boasts a variety of amenities to cater to the needs and interests of its residents. There is a beauty salon on-site where residents can pamper themselves and maintain their personal grooming needs. The availability of cable or satellite TV ensures that residents can enjoy their favorite shows and stay entertained. Community operated transportation is provided for easy access to nearby destinations, such as shopping centers or recreational areas.

For those who wish to stay connected with technology, there is a computer center available. A dining room serves delicious meals in a restaurant-style setting, providing residents with opportunities for socializing while enjoying nutritious food. The fitness room allows residents to engage in physical activities and maintain their health.

Residents' rooms are fully furnished, offering comfort and convenience. There are private bathrooms for added privacy and convenience. Housekeeping services take care of maintaining cleanliness in the living spaces.

The presence of a gaming room, garden, small library, and outdoor space provides ample opportunities for leisure activities at Highland Springs Care Center. Telephone services are available for communication needs. Move-in coordination helps streamline the process for new residents.

Transportation arrangements are made both for non-medical purposes as well as transportation to doctors' appointments, ensuring that residents have easy access to healthcare facilities when needed. A wellness center supports holistic health practices among the residents.

Wi-Fi/ high-speed internet connectivity enables connectivity with loved ones virtually or accessing online resources easily.

In terms of care services, Highland Springs Care Center offers 24-hour call system and supervision for enhanced safety and support. Staff assistance is provided with activities of daily living such as bathing, dressing, transfers, and meal preparation according to individual needs. Medication management ensures that medications are administered correctly and timely. Special dietary restrictions like diabetes diets or other dietary needs are taken into consideration.

The community also focuses on the mental wellness of its residents, offering a mental wellness program. Planned daily activities and resident-run activities keep residents engaged and socially active. Fitness programs support physical well-being, while planned day trips provide opportunities for exploration and adventure.

Highland Springs Care Center is conveniently located near various amenities such as cafes, parks, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals. This proximity allows easy access to services and cultural experiences for residents and their families.

Overall, Highland Springs Care Center provides a comfortable and enriching assisted living community where residents can live with ease while enjoying a range of amenities and care services to support their physical, social, emotional, and spiritual well-being.

Nearby Places of Interest

Pharmacies

  • Walgreens (0.4 miles)
  • Rite Aid (1.7 miles)
  • Total Care Pharmacy (1.8 miles)
  • Walgreens (1.9 miles)
  • Walmart Pharmacy (1.9 miles)
  • Rite Aid (2.2 miles)
  • Walgreens (6 miles)

Places of Worship

  • Saint Kateri Tekakwitha Catholic Church (0.5 miles)
  • Church of Jesus Christ of Latter Day Saints (4.9 miles)
  • Precious Blood Catholic Church (5.4 miles)

Parks

  • Noble Creek Park (1 miles)
  • Mountain View Park (1.2 miles)
  • Palmer Park (4.4 miles)
  • Avenue I Park (6.5 miles)

Physicians

  • Focus Vision Clinic (1.3 miles)
  • Geetha K Paladugu MD (1.7 miles)
  • Geetha Paladugu, MD - InlandPsych Redlands (1.7 miles)
  • Jose M Limon (1.8 miles)
  • Rancho Paseo Medical Group (1.8 miles)
  • Stanley H Schwartz MD (1.8 miles)
  • Cardiology Specialist Medical Group (1.8 miles)

Restaurants

  • Baker's Drive-Thru (1.5 miles)
  • Ramona's Restaurant (1.5 miles)
  • Del Taco (1.6 miles)
  • Applebee's (1.7 miles)
  • Jack In The Box (1.9 miles)
  • Raising Cane's Chicken Fingers (1.9 miles)
  • Wendy's (1.9 miles)

Hospitals

  • San Gorgonio Memorial Hospital (1.8 miles)
  • Loma Linda University Medical Center-Beaumont Asc (2.4 miles)

Theaters

  • 2nd Street Cinema (2 miles)

Cafes

  • Sharetea (2.1 miles)
  • Starbucks (2.1 miles)
  • Starbucks (4 miles)
  • Starbucks (4.2 miles)
  • Starbucks (6.1 miles)
  • Starbucks (7.9 miles)
  • Starbucks (8.9 miles)

Transportation

  • Banning Regional Airport (6.6 miles)

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