Emmanuel Convalescent Parkview

Pros

• The reviewer describes the facility as absolutely fabulous and says the father-in-law is in good hands.
• The facility is described as relatively nice and clean.
• Residents appear well groomed.
• The front desk staff are described as very helpful and nice.

Cons

• The facility is described as horrible and a nightmare by family members.
• Residents were reportedly given morphine and heavily sedated.
• There were lawsuits and complaints against the facility.
• A staff member allegedly threatened a patient after she reported a problem.
• The facility refused to address bullying by a roommate.
• Rooms were not cleaned properly, leading to infections and hospitalizations.
• There was a puddle on the lobby floor from a leaky roof, creating a slip hazard.
• The rooms reeked of mold and urine, with shared bathrooms described as unsanitary.

Review

The collection of reflections about this facility reads like a mosaic of troubling experiences across several years and nearly every aspect of long-term care. In one thread, a family recalls the ordeal of Linda Harris, who was there in 2013. They describe a stark picture of distress, saying she was "drugged up on what they were giving her (morphine)," and that she stayed a little over a month and a half before she died unexpectedly one morning. They mention a lawsuit connected to that time, something they did not learn about until after her death. The words used evoke a sense of fear and tragedy: a resident who, according to these accounts, seemed heavily medicated and left without a clear path to meaningful protection or advocacy. The family portrays the aftermath as a nightmare, alleging multiple lapses and unsafe conditions that they only later learned had legal peril attached to the facility.

Alongside the Linda Harris narrative, other family members recount a string of negative encounters that touch nearly every facet of care. They describe problems with administration and staff demeanor, including an instance where a staff member allegedly threatened the patient after a problem had been reported. Roommate bullying is highlighted as a persistent issue that was not adequately addressed, and there are claims of poor hygiene and skin infection linked to inadequate cleaning. The infection reportedly led to hospitalization and, weeks later, to the patient's death - a sequence that reinforces the family's perception of neglect and neglectful decision-making at the facility. Together, these details paint a picture of systemic gaps in safeguarding residents and responding to concerns raised by loved ones.

There are also moments of stark contrast within the same facility's narrative. One line, somewhat jarringly, notes "Absolutely fabulous and my father-in-law is in good hands, that's what I see!" - a claim that sits awkwardly beside the tide of negative experiences. It serves as a reminder that experiences at long-term care facilities can be uneven, with a few readers reporting satisfactory moments even as others describe alarms and alarms repeated across different visits and relatives. The discordance elsewhere underscores the importance of individual experiences and the risk of drawing broad conclusions from a single visit, yet the overall tenor of the reports that follow remains consistently critical.

Several firsthand accounts focus on the conditions encountered in the lobby, hallways, and patient rooms. A sister recalls almost slipping in a lobby puddle caused by a leaky roof, and upon entering the room, the atmosphere shifts to mold and urine odor. The care team is said to have delivered a bland, cold sandwich that failed to meet the dietary needs of a renal and diabetic patient, which underscores another recurring theme: the mismatch between dietary requirements and the meals provided. The same account describes a nurse's brusque, demeaning instruction to a patient - "You go pee-pee, you diaper, and we clean you up" - and hints at a broader pattern of disrespect that family members found upsetting and distressing.

Other entrants into the narrative emphasize a heavier burden of systemic issues. A grandmother's transfer in December 2016 is depicted as a troubling experience: heavy accents made communication difficult, staff was perceived as rude, and the room's condition - bugs on the walls and paper-thin walls - contributed to an unsettling atmosphere where privacy and dignity felt compromised. The absence of door closings meant that patients' moans and competing televisions bled into neighboring spaces, creating a persistently loud, disruptive environment. This account also notes delays in medication delivery, with the patient waiting roughly three hours for pain relief - a situation that understandably raises concerns about the adequacy and responsiveness of nursing care.

The caregiver's voice does not stop at physical conditions or day-to-day routines. One account emphasizes insufficient attention after back surgery: a mother-in-law allegedly spent over an hour on a bedpan, while other lines lament the facility's financial and operational responsiveness - "they don't even pay the cable bill" and "the food is nasty." There is a pointed claim about insurance, too, suggesting that "Obama Insurance" (as written) would not place her elsewhere, which hints at underlying frustrations with insurance coverage and placement options. Add to this the professional tone of a "director of nursing" who is described as ignorant and stupid by one reviewer, along with criticism of the entire physical therapy group as being ineffectual, and the impression grows that both clinical and administrative leadership were not aligned with the residents' best interests in these portrayals.

Amidst the heavy criticism, there are occasional references to the facility's outward appearance and the basic competence of some staff members. A separate reviewer notes that, while the place is relatively clean and the residents appear well-groomed, the staff overall are not described as friendly, and the front desk staff are singled out as helpful and nice. This juxtaposition suggests that even within a broad pattern of dissatisfaction, there are pockets of service that some families appreciated. It also highlights how experiences can vary from shift to shift or from one staff team to another, reinforcing the complexity of managing care in a long-term facility.

Across these accounts, there is a repeated emphasis on lawsuits, complaints, and scrutiny by oversight bodies. Several reviewers reference California licensing boards and the ongoing exposure to legal challenges, underscoring a perception that the facility remains open despite a documented history of alleged mismanagement and patient harm. The sentiment conveyed is of a place where families feel their loved ones are at risk, where communication can be poor, where care can fall short of expectations, and where the emotional toll on families is profound. Yet, within this chorus of concern, there are also hints of varying experiences - some relatives report moments of decent care and clean surroundings, while others describe sustained patterns of neglect and indignity that left lasting scars.

Taken together, these voices portray a facility that many families would rather avoid. They speak of a culture where patients' needs can be overlooked, where battles with staff and administration are common, and where basic decency - warm meals tailored to medical needs, timely medication administration, respectful communication, and clean, safe living spaces - can fall by the wayside. They remind readers to consider how care is delivered day to day, how concerns are addressed (or ignored), and how families navigate the difficult reality of trusting a facility with the health and dignity of loved ones.

Restaurants

• Agave Mexican Grill (0.3 miles)
• The Habit Burger Grill (0.5 miles)
• KFC (0.6 miles)
• Coconut Joe's (0.6 miles)
• Chipotle Mexican Grill (0.8 miles)
• In-N-Out Burger (0.9 miles)
• Moo Creamery (1 miles)

Cafes

• Panera Bread (0.6 miles)
• Dutch Bros Coffee (0.6 miles)

Pharmacies

• Bakersfield Family Medical Center (0.7 miles)
• CVS Pharmacy (0.9 miles)
• Wise Buys Drugs (1.4 miles)
• Walgreens (1.4 miles)
• Rite Aid (1.9 miles)
• Ming & H Drugs (1.9 miles)
• V & G Collective (2 miles)

Physicians

• G.B. Ha'Eri, MD (0.7 miles)
• Hear Again 2 (0.8 miles)
• Rehabilitation Medicine (0.9 miles)
• Kaiser Permanente - Discovery Plaza (0.9 miles)
• Nanoknee Institute (0.9 miles)
• The Heart Center (1 miles)
• Beautologie Cosmetic Surgery & Laser Center (1 miles)

Parks

• Jastro Park (1.1 miles)
• Beale Park (1.1 miles)
• Martin Luther King, Jr Park (3 miles)

Transportation

• BNSF Railway Co. (1.3 miles)
• GET Bus Southwest Transit Depot (1.6 miles)
• Amtrak (2.2 miles)

Theaters

• Fox Theater, Events Line (1.8 miles)
• Reading Cinemas Valley Plaza with IMAX (1.8 miles)
• Maya Bakersfield 16 (1.8 miles)

Hospitals

• San Joaquin Community Hospital (2.1 miles)
• Golden Livingcenter (3 miles)
• Memorial Hospital - Bakersfield (3 miles)

Places of Worship

• St Philip The Apostle (2.1 miles)
• Laurelglen Bible Church (2.8 miles)