Westview Healthcare Center

Pros

• The general appearance of Westview Healthcare Center is nicely kept on the exterior.
• The staff at Westview Healthcare Center is described as very caring and dedicated to the patients.
• There are opportunities for residents to engage in activities, such as listening to music and participating in crafts.
• The nurse named Robin received high praise for her hard work and dedication in providing care.
• Residents receive occupational therapy and physical therapy services during their stay at the facility.

Cons

• The interior of Westview Healthcare Center shows signs of age and is not as clean as it could be kept.
• There are frequent mix-ups with TV remotes, extra wheelchairs, and issues with physical therapy sessions.
• Patients have been left unattended for hours in the middle of the hallway at the nurses' station.
• The facility is overworked and understaffed, leading to delays in assistance for residents.
• The food lacks flavor and quality due to cost-cutting measures by the kitchen staff.
• Insufficient staff support means residents often wait a long time for help when calling for assistance.
• While some activities are offered, they may not be suitable or accessible for all residents, limiting participation options.

Review

Westview Healthcare Center has garnered mixed reviews from families of residents, highlighting both its strengths and weaknesses in providing care for those in need of rehabilitation and long-term support. Situated with a well-maintained exterior, the facility’s initial impression is positive; however, deeper observations reveal areas that require significant improvement, particularly regarding staffing levels, room equipment, and overall resident care.

One notable aspect mentioned by multiple family members is the cleanliness of the center. While the exterior appears inviting, reviewers observed that the interior could benefit from more rigorous cleaning routines despite being somewhat older. This aging infrastructure is evident in various ways, suggesting that ongoing maintenance might be necessary to ensure a comfortable living environment for residents. Issues such as mix-ups with TV remotes and shortages of essential equipment like wheelchairs further illustrate a lack of attention to detail when it comes to meeting residents' basic needs.

Concerns were raised about the quality and consistency of care provided at Westview Healthcare Center. One reviewer described an incident where their wife was left unattended for hours in a waiting area near the nurses’ station after physical therapy sessions. This situation underscores potential issues stemming from what seems to be an overworked staff that may be struggling under heavy workloads due to understaffing. Although some caregivers appear dedicated and caring, this scarcity can lead to lapses in responsiveness when residents require assistance.

Food quality is another critical area highlighted by families during their loved ones' stays at Westview. According to reviews, while meals are nutritious enough to meet dietary requirements, they often lack flavor and appeal—an outcome attributed to cost-cutting measures implemented by kitchen staff. For instance, there are complaints about watered-down juices and unappetizing meal options which do little to enhance residents’ dining experiences. The importance of appealing food cannot be overstated in such settings since mealtime often serves as a focal point for social interaction and enjoyment among residents.

Despite these challenges, some aspects of Westview Healthcare Center receive praise—most notably its activities program aimed at engaging residents socially and creatively. Residents are brought together daily for chitchat sessions or entertainment, creating opportunities for companionship within the community. Additionally, facilities like a craft room offer outlets for expression; however, it was noted that not all residents can participate fully due to varying medical conditions or mobility limitations.

A standout figure within Westview’s nursing staff emerged through one review: Nurse Robin received special commendation for her exceptional dedication and hard work on behalf of patients like the reviewer’s father-in-law. Her commitment contributed significantly towards ensuring that necessary care routines were maintained amid larger systemic issues impacting resident experiences overall. Such individual efforts underscore how crucial compassionate staff members are in creating positive environments even where structural deficiencies exist.

In conclusion, while Westview Healthcare Center offers essential services like physical therapy and communal activities that demonstrate potential for resident engagement, significant improvements are needed regarding staffing ratios and day-to-day operational efficiencies. Consistent oversight on cleanliness standards as well as food quality could greatly enhance overall satisfaction levels among families entrusting their loved ones’ care here. The commendable dedication shown by certain staff members raises hope; focusing on reducing workload pressures across teams could transform waiting times into timely interventions and elevate patient care into something truly remarkable.

Restaurants

• El Charro Market (0.3 miles)
• Taco Tree (0.4 miles)
• Wendy's (0.8 miles)
• Applebee's (0.8 miles)
• Knee Deep Brewing Company Tap Room (0.8 miles)
• McDonald's (0.8 miles)
• Pho King Good (2 miles)

Parks

• Auburn Regional Park (0.6 miles)
• Ashley Memorial Dog Park (2.9 miles)
• Auburn State Recreation Area (4 miles)
• Boulder Ridge Park (10.8 miles)
• McBean Memorial Park (11.2 miles)
• Breen Park (12.8 miles)
• Johnson-Springview Park (14 miles)

Physicians

• Brian K. Kim, M.D., FACP (0.6 miles)
• Sutter Occupational Health Services (0.6 miles)
• Attia Abbasi, M.D., FAAP (0.6 miles)
• Gregory T. Lichtman, DO (0.6 miles)
• Jeffrey Bergeson, DO (0.7 miles)
• Northcal Hematology Oncology (0.7 miles)
• Auburn Bone and Joint Orthopaedic Clinic (0.8 miles)

Pharmacies

• Gold Country Compoundi (0.9 miles)
• Bel Air Pharmacy (1.3 miles)
• Rite Aid (3.5 miles)
• Save Mart Supermarkets (3.5 miles)
• Longs Drugs (3.6 miles)
• CVS Pharmacy (3.6 miles)
• Sierra Compounding Pharmacy (5.5 miles)

Hospitals

• Siena Care Center (0.9 miles)

Cafes

• Starbucks (2.9 miles)
• Starbucks (3 miles)
• Dutch Bros Coffee (3.6 miles)
• Starbucks (3.6 miles)
• The Pour Choice (4.2 miles)
• North Fork Chai (6 miles)
• Starbucks (6.1 miles)

Theaters

• Regal Auburn - California (2.9 miles)
• SMG Rocklin (12.2 miles)

Transportation

• Colfax Train Station (12.6 miles)