Westview Healthcare Center in Auburn, CA

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  • Interior

    A well-lit indoor gym area featuring various exercise equipment and a cozy atmosphere.

  • Decor

    A shared bedroom with two beds, a television, and a wardrobe.

  • Building

    A welcoming hotel exterior during sunset, featuring a landscaped entrance and spacious parking.

  • Bedroom

    A comfortable and well-lit hospital room with two beds, designed for patient comfort.

  • Trees

    A serene park scene featuring a charming wooden bridge over a gentle waterway, surrounded by lush greenery and a winding pathway.

  • Windows

    A spacious lobby with modern furniture and natural lighting.

  • Landscaping

    A welcoming building with an American flag flying in front, surrounded by trees and a clear sky.

  • Lighting

    A welcoming reception area with a modern design and an inviting atmosphere.

  • Garden

    A serene garden featuring a winding path, a charming bridge, and a peaceful pond surrounded by rocks.

  • Seating Area

    A spacious and inviting lobby featuring comfortable seating, large windows for natural light, and a modern design.

  • Bathroom

    A spacious and modern shower area featuring elegant tile work and a neatly hung white towel.

  • Exercise Equipment

    A spacious gym area equipped with various exercise machines in a bright, inviting setting.

  • Gym

    A small gym with exercise equipment and wooden flooring.

  • Reception Area

    A modern reception area with wood flooring and a welcoming design.

Westview Healthcare Center in Auburn, CA

Westview Healthcare Center is a nursing home community in Auburn, CA.

Information last verified:

12225 Shale Ridge Lane, Auburn, CA 95602

For more information about senior living options: (866) 208-4318

3.2 from 78 reviews
5 stars
29
4 stars
15
3 stars
2
2 stars
4
1 stars
28

Overall Review of Westview Healthcare Center

common 18 reviews mention this

Nursing care is a mixed picture

Many residents and families describe nurses who are attentive and supportive.

A number of reviews say the nursing staff were caring, patient, and responsive to needs, with examples like helping residents stay comfortable, addressing concerns, and communicating with family. Others report the opposite experience, including neglect, inattentiveness, and disrespect, and they describe problems with timely help, meds, or monitoring. Taken together, reviews suggest nursing quality can vary by shift, timing, or unit.

caveat 6 reviews mention this

Phone access and call delays

Several reviewers struggled to reach the facility by phone or for timely help.

Multiple reviews complain that it is hard or impossible to get through on the main phone line, with examples of days of no answer or long holds. Other reviews also point to delays when using the call button for assistance, describing waits of an hour or more. If you expect quick communication, these accounts are an important consideration.

differentiator 10 reviews mention this

Rehab and therapy get praise

Physical and occupational therapy are frequently described as effective and helpful.

Many reviews highlight therapy as a key reason people felt they were making progress, including physical therapy and occupational therapy supporting mobility and recovery. Several residents or families mention consistent help during sessions and improvement afterward, even when other parts of the stay were mixed. The facility also offers scheduled daily activities and fitness programs, which reviewers sometimes tie to their overall rehab experience.

common 6 reviews mention this

Food is often viewed positively

Residents frequently mention that meals are good and more satisfying than hospital food.

Several reviews say the food was good, and a few describe it as better than what someone might expect in a hospital setting. Others describe less favorable dining experiences, including cold food and concerns about quality. Since the community offers restaurant-style dining and meal preparation along with support for special dietary restrictions, dining seems to be one of the more consistently discussed parts of the stay.

caveat 10 reviews mention this

Cleanliness and upkeep vary

Reviews describe both generally clean rooms and serious concerns about cleanliness.

Some residents and families say rooms were clean and housekeeping was quick, and a few note the facility felt well maintained. Other reviews describe dirty rooms, issues like trash or stains, and problems that made them uncomfortable during their stay. Several also describe the building as old, with the condition showing through in some interior areas.

caveat 8 reviews mention this

Staffing levels are a recurring concern

Multiple reviewers mention understaffing or busy conditions affecting care.

Even among positive experiences, a few reviews mention the facility being busy and sometimes short-staffed. Negative reviews more strongly describe severe understaffing, delayed checks, and missed or inadequate monitoring. In general, reviews suggest the experience may depend on staffing on a given day and unit.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 205 resident community capacity 205 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Guasts at mealtime Guasts at mealtime
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Resident parking Resident parking
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Restaurants

  • El Charro Market (0.3 miles)
  • Taco Tree (0.4 miles)
  • Wendy's (0.8 miles)
  • Applebee's (0.8 miles)
  • Knee Deep Brewing Company Tap Room (0.8 miles)
  • McDonald's (0.8 miles)
  • Pho King Good (2 miles)

Parks

  • Auburn Regional Park (0.6 miles)
  • Ashley Memorial Dog Park (2.9 miles)
  • Auburn State Recreation Area (4 miles)
  • Boulder Ridge Park (10.8 miles)
  • McBean Memorial Park (11.2 miles)
  • Breen Park (12.8 miles)
  • Johnson-Springview Park (14 miles)

Physicians

  • Brian K. Kim, M.D., FACP (0.6 miles)
  • Sutter Occupational Health Services (0.6 miles)
  • Attia Abbasi, M.D., FAAP (0.6 miles)
  • Gregory T. Lichtman, DO (0.6 miles)
  • Jeffrey Bergeson, DO (0.7 miles)
  • Northcal Hematology Oncology (0.7 miles)
  • Auburn Bone and Joint Orthopaedic Clinic (0.8 miles)

Pharmacies

  • Gold Country Compoundi (0.9 miles)
  • Bel Air Pharmacy (1.3 miles)
  • Rite Aid (3.5 miles)
  • Save Mart Supermarkets (3.5 miles)
  • Longs Drugs (3.6 miles)
  • CVS Pharmacy (3.6 miles)
  • Sierra Compounding Pharmacy (5.5 miles)

Hospitals

  • Siena Care Center (0.9 miles)

Cafes

  • Starbucks (2.9 miles)
  • Starbucks (3 miles)
  • Dutch Bros Coffee (3.6 miles)
  • Starbucks (3.6 miles)
  • The Pour Choice (4.2 miles)
  • North Fork Chai (6 miles)
  • Starbucks (6.1 miles)

Theaters

  • Regal Auburn - California (2.9 miles)
  • SMG Rocklin (12.2 miles)

Transportation

  • Colfax Train Station (12.6 miles)

Frequently Asked Questions

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