Brookdale Auburn

Pros

• Brookdale Auburn is described as a wonderful facility with a well-kept and clean environment, where both residents and staff are friendly and congenial.
• The staff at Brookdale Auburn are noted for being polite, understanding, knowledgeable, and very sweet towards the residents.
• Residents have access to various activities, including crafts and movie watching, which fosters a positive atmosphere for engagement and social interaction.
• The facility offers a spacious and inviting outdoor area with plants, bird feeders, and barbecue facilities for residents to enjoy.
• Many reviewers highlighted the amazing food offered at Brookdale Auburn, mentioning that it looked appetizing and included daily specials.
• Communication during the onboarding process is reported to be smooth, making it easier for families to transition their loved ones into the community.
• The layout of the rooms is appreciated by visitors, with many noting that they were nice and well-maintained.
• The memory care portion of the facility received positive remarks for its engaging activities that residents seemed to enjoy greatly.

Cons

• The management at Brookdale Auburn was described as disappointing, with claims that the facility operated like a "complete circus" and the head staff were not good people.
• There were concerns about communication issues regarding medication management, with one reviewer having to be proactive to ensure proper care for their loved one.
• A reviewer expressed dissatisfaction with the neglectful attitude of med techs and upper management, stating that residents' needs went unaddressed and requests were often ignored by staff.
• There were reports of inadequate COVID safety measures being taken by staff, which led to disappointment and concern for residents' health.
• One family member felt that skin care during baths was neglected, leading them to remove their loved one from Brookdale Auburn due to inadequate attention to important health issues.

Review

Brookdale Auburn is a community that has garnered mixed reviews from visitors and families considering it for their loved ones. On one hand, many have praised the facility for its cleanliness, well-maintained environment, and amiable staff. The physical layout of Brookdale Auburn appears to be a strong selling point; residents and visitors alike have noted the well-kept gardens and common areas. Prospective residents were impressed by the spacious communal spaces, dining areas that appeared inviting, and various activity offerings available to engage residents throughout the day. From crafts to movie-watching sessions, there seems to be no shortage of entertainment aimed at keeping residents active and socially engaged.

One consistent theme in the reviews is the overall friendliness and attentiveness of the staff members, particularly those who engage directly with residents. Many visitors observed how staff members knew their residents by name, which fosters a sense of community and belonging within Brookdale Auburn. Tour guests reported that they felt welcomed during their visits—an important aspect when considering such a significant life decision. Families appreciated the efforts made by staff who took time out to converse with them without being prompted, demonstrating an underlying commitment to good customer service.

However, some reviews revealed more concerning issues regarding communication and care standards within Brookdale Auburn. A recurring complaint was related to internal communications among staff regarding important matters such as medication management. One family expressed frustration over having to continually follow up on their loved one's medication regimen rather than receiving proactive updates from care providers. Such communication breakdowns raise questions about how efficiently the facility operates when it comes to providing necessary medical attention or addressing resident needs promptly.

Another disconcerting observation came from families who felt that management lacked proper oversight or response during serious situations involving resident health concerns. One reviewer mentioned witnessing skin issues experienced by their husband due to inadequate monitoring during baths—a situation they found troubling enough to eventually remove him from the facility altogether. This kind of neglect can understandably lead potential clients to reconsider their choice in residential facilities.

In stark contrast to these negative reviews are sentiments shared about Brookdale’s activities program, which received praise for its diversity and engagement level among residents. The activities coordinator was particularly highlighted for his warmth toward residents, indicating that while there may have been management failures in some areas, at least certain individuals were dedicated to enhancing resident satisfaction through programming tailored for social interaction and mental stimulation.

Critically important too are health safety protocols during ongoing public health concerns like COVID-19; several reviewers expressed alarm over perceived laxity in adherence to safety measures among staff members at Brookdale Auburn. Complaints included unmasked employees even amid reported COVID cases within the community—an alarming oversight that could jeopardize resident safety amidst a pandemic environment where heightened precautions are essential.

Overall, while Brookdale Auburn presents itself positively on many fronts—with commendable facilities, vibrant activities options, caring personnel interactions—the combination of communication slips concerning care details alongside serious management oversights warrants thorough consideration before choosing this facility for loved ones needing assisted living support or specialized care services.

This part of Auburn, California, offers a convenient and bustling neighborhood with various essential amenities in close proximity. The area boasts multiple hospitals and medical facilities, ensuring easy access to healthcare services. Additionally, there are several pharmacies nearby for medication needs. For dining options, there is a range of restaurants offering diverse cuisines within a short distance. Parks and outdoor recreational areas, such as Auburn Regional Park and Ashley Memorial Dog Park, provide opportunities for leisurely walks and enjoying nature. The presence of theaters and cafes adds to the cultural and social aspects of the community. Overall, this area provides a well-rounded environment for seniors looking for a vibrant and active lifestyle.

Hospitals

• Siena Care Center (0.1 miles)

Physicians

• UC Davis Medical Group (0.2 miles)
• Sierra Orthopedics & Sports (0.3 miles)
• Auburn Bone and Joint Orthopaedic Clinic (0.3 miles)
• Auburn Family Optometry (0.3 miles)
• Guadalupe MD Avila-Kirwan Internal Medicine Uc Dav (0.4 miles)
• DaVita Auburn Dialysis (0.4 miles)
• Next Level Dental (0.4 miles)

Pharmacies

• Gold Country Compoundi (0.5 miles)
• Bel Air Pharmacy (1 miles)
• Rite Aid (3.1 miles)
• Save Mart Supermarkets (3.2 miles)
• Longs Drugs (3.2 miles)
• CVS Pharmacy (3.2 miles)
• Sierra Compounding Pharmacy (4.9 miles)

Restaurants

• McDonald's (0.6 miles)
• El Charro Market (0.7 miles)
• Wendy's (0.8 miles)
• Applebee's (0.9 miles)
• Taco Tree (1 miles)
• Knee Deep Brewing Company Tap Room (1.6 miles)
• Pho King Good (1.7 miles)

Parks

• Auburn Regional Park (0.6 miles)
• Ashley Memorial Dog Park (2.8 miles)
• Auburn State Recreation Area (3.9 miles)
• Boulder Ridge Park (9.9 miles)
• McBean Memorial Park (10.3 miles)
• Breen Park (11.8 miles)
• Johnson-Springview Park (13 miles)

Theaters

• Regal Auburn - California (2.5 miles)
• SMG Rocklin (11.3 miles)

Cafes

• Starbucks (2.9 miles)
• Starbucks (3 miles)
• Dutch Bros Coffee (3.1 miles)
• Starbucks (3.2 miles)
• The Pour Choice (3.7 miles)
• North Fork Chai (5.1 miles)
• Starbucks (6.9 miles)