Alhambra Hospital Medical Center

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Alhambra Hospital Medical Center

100 South Raymond Avenue, Alhambra, CA 91801

For more information about senior living options: (844) 490-3973

3.3 from 100 reviews
5 stars
53
4 stars
1
3 stars
5
2 stars
1
1 stars
40

Skilled Nursing Facility

Overall Review of Alhambra Hospital Medical Center

Pros

  • pro The staff communicated clearly, smoothly, and directly.
  • pro Maintenance staff were courteous, kind, and understanding.
  • pro The nurses were nurturing and helped the patient regain mobility.
  • pro Care staff consistently checked on the patient and clearly explained each recovery step.
  • pro Recovery spaces were well kept, and privacy was respected during recovery.
  • pro Every staff member was kind, courteous, and responsive to the patient's needs.
  • pro CNAs to RNs provided attentive, teaching-paced care like family.
  • pro The hospital was described as a model of humanity, with the patient first.
  • pro The ER team offered a safe, confident, and well-supervised experience.
  • pro CJ from the lab was especially nice and patient.

Cons

  • pro Several reviewers call the hospital and ER the worst they have ever experienced and even threaten to sue.
  • pro One patient felt degraded by a doctor and believed clinicians did not care about her health.
  • pro A patient was discharged after about 10 minutes, in excruciating pain from an infected wound, with no adequate pain relief.
  • pro Some doctors and staff are described as incompetent, with poor communication and slow reactions that harmed a loved one.
  • pro A reviewer alleges inappropriate conduct by a custodian toward a patient, leaving her feeling uncared for.
  • pro A patient was discharged in the middle of the night without medications or needed equipment, creating a home-care crisis.
  • pro The night shift staff were unhelpful and unprofessional on the phone, treating the caller dismissively.

Review

From the outside looking in, this hospital experience reads like a tale of two realities. On one hand, there are repeated, almost radiant testimonials about warmth, attentiveness, and a care model that feels personal and unhurried. On the other hand, there are blunt, painful accounts of disorganization, pain management gaps, and moments that left patients feeling unseen or mishandled. Taken together, the reviews sketch a hospital that can feel like a well-oiled, compassionate machine for some patients, while for others it becomes a source of distress, frustration, and alarm.

Many reviewers describe the culture as consistently courteous and patient-centered from the moment they enter. They speak of clean, well-maintained recovery spaces and maintenance staff who respect the patient's comfort and privacy. There is a strong theme of clear, direct communication: from the initial foundation staff to the surgeons, the line repeatedly emphasizes that everything was explained in a way the patient could understand. Nurses - across the full spectrum from CNAs to RNs - are praised for their nurturing approach, teaching at a pace that matches the patient's abilities and treating the patient as if they were a family member. In one striking vein, several patients compare the care to having a parent or beloved family member overseeing every step of recovery, a sentiment that underscores the depth of trust some felt in the nursing team. Names like Jubilie and CJ from the lab surface in praise, along with mentions of specific nurses who helped reassure and promptly respond to requests. The ER is consistently described as a place where the staff instills a sense of safety and competence, and the overall environment is framed as supportive and patient-first.

The most effusive praise often centers on the nursing staff and the way care is coordinated. One reviewer notes a sense of "motherly" care that extends from the CNA level up through the RNs, with nursing teams taking time to ensure understanding of the recovery plan and staying with the patient through each phase to verify comprehension. The hospital is depicted as a place where everything flows - whoever the patient encounters, from the maintenance crew to the nursing staff to the physicians, there is an emphasis on courtesy, attentiveness, and a readiness to answer questions. The experience is described as a powerful testament to humanity in healthcare, with one reviewer calling it a model where "the patient comes first" and another likening the teamwork to a legendary sports supergroup, suggesting that such synthesis created a sense of safety during a frightening medical crisis.

Of course, not every account matches the same glow. Several reviewers recount significantly negative experiences that left lasting hurt. Some describe the ER and inpatient care as the worst they've encountered, with intentions to pursue legal action. Specific complaints range from being discharged too quickly or without adequate pain relief to ineffective pain management and delayed or suboptimal responses to serious infections and wounds. There are stories of patients who felt their pain was dismissed or minimized, prompting them to seek care elsewhere and to question why a more aggressive approach to analgesia wasn't pursued. One patient described being told to go to CVS for antibiotics after an excruciating two-week wound infection, while another claimed that an IV, ultrasound, or CT scan were delayed or unavailable, forcing them to relocate to a different ER for proper treatment. These accounts emphasize a sense of missed opportunities to treat pain promptly and to provide clear guidance during a painful, urgent situation.

Disquieting anecdotes extend beyond pain and imaging logistics. A reviewer reports that a loved one in the hospital experienced distress tied to communication gaps and perceived neglect, suggesting that not all interactions lived up to the ideal of patient-first care. There are claims of language barriers contributing to a perception of inadequate understanding or miscommunication, and there is specific mention of a patient's complaint filed with a patient liaison, indicating that not all concerns were resolved at the point of care. The ER's operations come under particular scrutiny when stories describe a machine or system that is not available or down - leading to a suggestion to seek care elsewhere or to return at a later time - an experience that can be jarring and unsafe for someone in acute need.

In addition to these mixed reviews, there are more alarming entries that touch on safety and professionalism. One account alleges inappropriate conduct within a patient's room by an older custodian, reported by a nursing staff member who noticed the behavior, raising serious questions about staff safety and patient dignity. Another review criticizes leadership and night-shift operations, pointing to calls about poor phone handling and suggesting a readiness to terminate staff who fail to meet expectations. A patient even references a call to action against particular night-shift personnel, signaling a deep concern about accountability and the consistency of care across shifts. These narratives highlight a tension between the hospital's reputed patient-centric ethos and experiences that feel chaotic, unsafe, or disrespectful.

Taken together, the spectrum of experiences painted by these reviews reveals a facility capable of delivering remarkable, compassionate, patient-centered care - where patients feel seen, educated, and supported through their recovery - and a facility where lapses in pain management, communication, and consistency can produce profound frustration and fear. The strongest threads of praise celebrate the staff who treat patients with genuine warmth, who explain every step of care, and who create a sense of family-like safety. The strongest threads of critique call for more reliable handling of acute pain, more consistent and clear communication across shifts, and greater vigilance around patient safety and dignity, especially during vulnerable moments. For families and patients balancing hope with concern, these reviews suggest that the hospital can be a beacon of humanity in healthcare - but it also signals the need for ongoing improvements to ensure that the high standard of care experienced by some is not overshadowed by the serious gaps voiced by others.

Features

Housing

  • 26 resident community capacity 26 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Burbank-Glendale-Pasadena (14 miles away) Burbank-Glendale-Pasadena (14 miles away)
  • Los Angeles International (18 miles away) Los Angeles International (18 miles away)
  • Long Beach (Daugherty) (19 miles away) Long Beach (Daugherty) (19 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Alhambra Hospital Medical Center in Alhambra, CA is an assisted living community that offers a range of amenities and care services to enhance the quality of life for its residents. The facility is fully furnished and provides comfortable accommodations with amenities such as cable or satellite TV, Wi-Fi/high-speed internet, and a small library for relaxation and entertainment.

Residents can enjoy nutritious meals in the on-site dining room, which offers restaurant-style dining and can accommodate special dietary restrictions such as diabetes diets. Housekeeping services are provided to ensure that the living spaces are clean and well-maintained.

The community also features outdoor spaces and gardens where residents can spend time enjoying nature and socializing with fellow residents. Move-in coordination is available to assist new residents in transitioning smoothly into their new home.

Alhambra Hospital Medical Center provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is offered to ensure that residents receive their necessary medications accurately and timely. The community also has a mental wellness program to promote emotional well-being.

In terms of location, Alhambra Hospital Medical Center is conveniently situated near various amenities such as cafes, parks, pharmacies, restaurants, places of worship, and hospitals. This allows residents to have easy access to additional services and facilities within their surrounding neighborhood.

Overall, Alhambra Hospital Medical Center strives to provide a comfortable living environment with a range of amenities and care services tailored to meet the individual needs of its residents.

Nearby Places of Interest

This part of Alhambra, California offers easy access to a variety of amenities essential for senior living. With numerous cafes and restaurants within close proximity, you can enjoy a wide range of dining options without having to travel far. Nearby parks such as Alhambra Park and Granada Park provide opportunities for leisurely strolls or picnics in the outdoors. Additionally, there are several pharmacies located nearby for convenience in accessing medications. In terms of healthcare, hospitals like Huntington Memorial Hospital Nicu and Physicians such as Doheny Eye Center are readily available for medical needs. The area also offers transportation options such as Union Station for those who may not drive. Overall, this part of Alhambra provides a convenient and well-rounded environment suitable for seniors looking to reside in a vibrant community with access to essential services.

Cafes

  • Panera Bread (0.3 miles)
  • Bopomofo Cafe (2 miles)
  • Charlie's Coffee House (2.1 miles)
  • Lavender & Honey Espresso Bar (5.6 miles)
  • Panera Bread (5.6 miles)
  • Starbucks (5.8 miles)
  • Starbucks (6 miles)

Restaurants

  • McDonald's (0.4 miles)
  • McDonald's (0.9 miles)
  • In-N-Out Burger (1.2 miles)
  • Subway (1.6 miles)
  • Popeyes Louisiana Kitchen (2.7 miles)
  • McDonald's (3.6 miles)
  • Urth CaffĂ©-Pasadena (3.8 miles)

Parks

  • Alhambra Park (0.4 miles)
  • Granada Park (1.5 miles)
  • Almansor Park (1.5 miles)
  • Garfield Park (1.7 miles)
  • Arroyo Seco Park (2.2 miles)
  • Barnes Memorial Park (2.5 miles)
  • Lacy Park (2.5 miles)

Pharmacies

  • Walgreens (0.6 miles)
  • CVS Pharmacy (1.1 miles)
  • CVS Pharmacy (1.6 miles)
  • Rite Aid (1.7 miles)
  • CVS Pharmacy (2.1 miles)
  • CVS Pharmacy (3 miles)
  • CVS Pharmacy (3 miles)

Places of Worship

  • San Marino Community Church Nursery School (2.4 miles)
  • Arcadia Chinese Baptist Church (6.7 miles)

Hospitals

  • Huntington Memorial Hospital Nicu (3.1 miles)
  • Prado Center (3.6 miles)
  • Usc-Norris Cancer Hospital (4 miles)
  • LAC+USC Inpatient Tower (4.3 miles)
  • Beverly Hospital (5.8 miles)
  • Medical 2 unit (6.4 miles)
  • Glendale Adventist Medical Center (6.5 miles)

Physicians

  • Doheny Eye Center (5.8 miles)
  • Santa Anita Medical Plaza (6.5 miles)

Transportation

  • Union Station (5.8 miles)

Theaters

  • 0206 Amc Bar Santa Ani (6.3 miles)

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