Evergreen Senior Care

Pros

• The staff at Evergreen Senior Care is described as very helpful, caring, and friendly, providing attentive support to the residents.
• Residents enjoy homemade meals that are appealing and delicious, with a focus on cleanliness throughout the facility.
• The community is reported to be clean and affordable, offering good value for the care provided.
• Family members appreciate being kept informed about their loved ones’ needs and conditions by the management staff.
• Many residents engage in activities and have opportunities for social interaction, contributing to their overall well-being and happiness.
• The location of Evergreen Senior Care is convenient for family members, making visits more accessible.
• Families feel reassured knowing their loved ones are safe and well-cared for in a small, adequately staffed environment.

Cons

• The quality of care has been reduced since the new ownership cut the hours of the caregivers.
• The facility appears worn and dark, lacking an engaging environment for residents.
• There seemed to be a lack of activities and engagement among residents during a visit, with many being in bed and not interacting.
• The only staff member observed was overwhelmed, taking care of too many people at once.
• There were complaints about limited food choices, leading to dissatisfaction with meals.
• Some families felt that the facility did not offer as many activities as other places.
• Concerns were raised about the absence of private rooms for residents.
• The garden depicted in promotional materials was not present, contributing to disappointment in the facility's aesthetics.

Review

Evergreen Senior Care has received a mixed bag of reviews, reflecting the complexity of experiences residents and their families have had since the facility changed ownership. Many reviewers expressed deep appreciation for the quality of care afforded by dedicated staff members. However, there has been concern regarding recent operational changes that have affected the overall care experience. Under new ownership, hours for caregivers were cut, leading to a noticeable decline in personal attention given to residents. While caregivers are described as hardworking and kind, this reduction in hours has left some families worried about the level of care being provided to their loved ones.

In addition to concerns about caregiver availability, families also reported increases in rent prices at Evergreen. This double whammy—reduced caregiving hours paired with rising costs—has prompted some reviewers to caution potential residents about the current value proposition at the facility. Despite these concerns, many family members still provide glowing praise for individual staff members who continue to offer compassionate support and effective communication regarding their loved ones' well-being. Some families highlighted staff members like Eva, who take initiative by sending videos and updates about residents’ conditions, providing peace of mind even from afar.

On a more positive note, several reviewers emphasized that Evergreen is a clean environment with friendly and helpful staff. The facility is noted for maintaining decent hygiene standards and offering reasonably priced services compared to other options available in the area. Family members appreciate that they can visit often without incurring exorbitant fees like those seen at larger facilities offering varying levels of luxury. They also mentioned a welcoming atmosphere where homemade meals are prepared for both residents and visiting family members—a testament to how they strive to create a family-like environment.

However, activities offered at Evergreen appear limited, drawing criticism from both residents and visitors alike. Some reviewers expressed interest in having more engaging activities such as arts and crafts or puzzles for those residents able to participate actively. Others suggested that live streaming capabilities akin to daycare facilities could be implemented so relatives can check in on their loved ones remotely throughout the day. Such initiatives could not only boost resident engagement but also reassure family members about their loved one’s daily experiences.

Despite its shortcomings, several reviews highlighted significant positives that make Evergreen an appealing option for those seeking residential care for their aging relatives. The personalized attention given due to a relatively small number of residents allows caregivers ample opportunity to interact individually with each person—a comforting thought for families seeking high levels of personal care around-the-clock. As noted by one reviewer caring for an elderly mother with dementia, consistent communication from staff reassures them about their mother's condition while helping maintain continuity in her care routine.

Overall, while challenges exist following new ownership—including decreased staffing hours leading many families to question value versus cost—the warmth exuded by staff remains palpable among many reviews especially regarding certain individuals known for going above and beyond to ensure resident happiness and comfort. Though some aspects may need improvement—particularly regarding activity offerings and overall employee hours—the community spirit evident within Evergreen Senior Care reflects a place where genuine relationships between caregivers and residents thrive amidst ongoing challenges posed by current operational management shifts.

This part of Alhambra, California is a vibrant and convenient neighborhood with a variety of amenities nearby. The numerous parks, such as Alhambra Park and Granada Park, offer opportunities for outdoor activities and relaxation. There are also several restaurants, cafes, and pharmacies within a short distance for your convenience. In addition, there are places of worship for spiritual fulfillment and hospitals like Huntington Memorial Hospital Nicu and Methodist Hospital of Southern California for medical needs. The area also provides easy access to transportation at Union Station. Overall, this neighborhood offers a comfortable and convenient living environment with a range of services to meet your needs.

Parks

• Alhambra Park (0.7 miles)
• Almansor Park (1 miles)
• Granada Park (1.7 miles)
• Garfield Park (1.7 miles)
• Lacy Park (2.1 miles)
• Barnes Memorial Park (2.4 miles)
• Arroyo Seco Park (2.5 miles)

Restaurants

• In-N-Out Burger (0.9 miles)
• McDonald's (1 miles)
• McDonald's (1.1 miles)
• Subway (1.9 miles)
• McDonald's (3.1 miles)
• Popeyes Louisiana Kitchen (3.1 miles)
• Urth Caffé-Pasadena (3.7 miles)

Cafes

• Panera Bread (0.9 miles)
• Bopomofo Cafe (1.4 miles)
• Charlie's Coffee House (2.5 miles)
• Panera Bread (5.1 miles)
• Lavender & Honey Espresso Bar (5.3 miles)
• Starbucks (5.4 miles)
• Starbucks (5.9 miles)

Pharmacies

• CVS Pharmacy (1 miles)
• Walgreens (1 miles)
• CVS Pharmacy (1.5 miles)
• CVS Pharmacy (1.7 miles)
• Rite Aid (1.8 miles)
• CVS Pharmacy (2.9 miles)
• CVS Pharmacy (3.2 miles)

Places of Worship

• San Marino Community Church Nursery School (1.9 miles)
• Arcadia Chinese Baptist Church (6.1 miles)
• Saint Rita's Catholic Church (7 miles)

Hospitals

• Huntington Memorial Hospital Nicu (3.1 miles)
• Prado Center (3.8 miles)
• Usc-Norris Cancer Hospital (4.6 miles)
• LAC+USC Inpatient Tower (4.8 miles)
• Beverly Hospital (5.7 miles)
• Methodist Hospital of Southern California (6 miles)
• Medical 2 unit (6.8 miles)

Physicians

• Doheny Eye Center (5.2 miles)
• Santa Anita Medical Plaza (5.9 miles)

Theaters

• 0206 Amc Bar Santa Ani (5.7 miles)

Transportation

• Union Station (6.4 miles)