Alameda Healthcare & Wellness Center

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Alameda Healthcare & Wellness Center

430 Willow Street, Alameda, CA 94501

For more information about senior living options: (844) 490-3973

2.4 from 7 reviews
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Skilled Nursing Facility

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    Overall Review

    Pros

    • pro The facility is very clean, and the hallways are well-maintained.
    • pro The recreational and activity rooms are spacious and accommodating, featuring entertainment options like a piano.
    • pro Physical therapists at the center are noted to be very good, providing effective rehabilitation support.
    • pro The dietitian seems to be kind and interested in the patients' needs.
    • pro Renovations have started under new management, indicating a commitment to improving the facility.

    Cons

    • pro The nurse in charge, Rainmondi, lacks people skills and should be fired from Alameda Healthcare & Wellness Center.
    • pro Staff at Alameda Healthcare & Wellness Center lied about the services and care offered to residents.
    • pro There was no admissions care plan set up for families upon admission, leading to a lack of follow-up.
    • pro The facility's building and rooms are described as dirty, old, and cramped.
    • pro Staff members do not read patients' charts properly, endangering their dietary and baseline needs.
    • pro Communication among staff is poor; it’s difficult to get updates on patient care.
    • pro There is a strong odor of urine in Bay View Nursing and Rehabilitation Center, which is unacceptable.
    • pro Many nurses were on break simultaneously, leaving the floor unattended when immediate assistance was needed.
    • pro Discharge instructions from Bay View Nursing misleadingly claimed improvements that did not occur.
    • pro The food served at the nursing center was often inedible, causing dissatisfaction among residents and their families.

    Review

    Alameda Healthcare & Wellness Center, also known as Bay View Nursing and Rehabilitation Center, has garnered mixed reviews from families of residents who have experienced its services firsthand. While some aspects of the facility receive commendation, there are significant concerns regarding care quality and communication that leave family members feeling frustrated and anxious about their loved ones' well-being.

    Upon entering Alameda Healthcare & Wellness Center, visitors note a clean environment, particularly in the activity areas. The spacious recreation room features a piano and offers access to outdoor space, enhancing the atmosphere for rehabilitation and social engagement. However, despite these positive attributes, one major concern voiced by reviewers is the center's acceptance of non-COVID vaccinated individuals. The existence of a dedicated section for unvaccinated residents raises worries among families about the overall safety protocols and health management practices in place.

    Care quality appears to be another contentious issue at Alameda Healthcare. Family members express discontent with staff responsiveness and attentiveness toward patients' needs. One reviewer specifically criticized Nurse Rainmondi for lacking essential interpersonal skills, suggesting that this deficit severely impacts resident care. Parents report feeling neglected when trying to engage with staff for updates or to communicate changes in their loved ones’ conditions; many noted that after multiple transfers between departments on phone calls seeking assistance, they faced defensive responses from overwhelmed staff who seemed disinterested in providing high-quality care.

    In terms of rehabilitation services provided by physical therapy teams at Alameda Healthcare, some reviews highlight satisfactory experiences. Regular rehab sessions were appreciated by family members who indicated that certain therapists demonstrated dedication to improving patient mobility and recovery. However, this praise was overshadowed by reports of inconsistency in how patients were mobilized or engaged; not all nursing staff actively assisted patients as required, raising alarms over the discrepancies in patient care efforts across shifts.

    Food service at the facility emerged as a point of contention too—frequent changes resulting from different chefs lead to inconsistent meal quality ranging from “really bad” to “okay.” This inconsistency adds another layer of dissatisfaction for families already managing stressful situations concerning their loved ones' health outcomes. Although one reviewer felt that dietary options improved towards the end of their loved one's stay, initial impressions left many questioning whether residents were receiving nutritious meals consistent with their dietary needs.

    The overarching sentiment throughout these reviews emphasizes poor management and unreliable communication channels within Alameda Healthcare & Wellness Center. Experiences reported by frustrated family members highlight a lack of clear admission plans or follow-up care arrangements post-admission which only serves to exacerbate anxieties surrounding patient welfare—particularly alarming when considering potential risks associated with unmet baseline needs in diet or other crucial care requirements. As one reviewer lamented an exhausting fight to secure proper attention for their family member’s needs—a battle which shouldn’t inherently exist within any caregiving context—it becomes apparent that despite some redeeming qualities observed at this facility, systemic issues hamper overall satisfaction among families relying on its services during vulnerable times.

    In summary, while Alameda Healthcare & Wellness Center presents itself as a physically pleasant environment equipped with ample recreational opportunities and competent therapeutic services through physical therapy teams, it faces considerable challenges surrounding its operation's efficacy regarding resident-centered care delivery model. Families seek transparency and collaboration when striving for optimal support during rehabilitation journeys but often find themselves navigating obstacles rooted deeply within systemic dysfunctions characterized by inadequate communication networks and alleged lapses in attentiveness from key staff members tasked with overseeing resident well-being.

    Features

    Housing

    • 166 resident community capacity 166 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing Facility

    Amenities

    • Air-conditioning Air-conditioning
    • Beauty salon Beauty salon
    • Cable or satellite TV Cable or satellite TV
    • Computer center Computer center
    • Dining room Dining room
    • Fitness room Fitness room
    • Fully furnished Fully furnished
    • Gaming room Gaming room
    • Garden Garden
    • Housekeeping services Housekeeping services
    • Kitchenette Kitchenette
    • Move-in coordination Move-in coordination
    • Outdoor space Outdoor space
    • Private bathrooms Private bathrooms
    • Restaurant-style dining Restaurant-style dining
    • Small library Small library
    • Telephone Telephone
    • Wellness center Wellness center
    • Wi-Fi/high-speed internet Wi-Fi/high-speed internet

    Transportation

    • Community operated transportation Community operated transportation
    • Transportation arrangement Transportation arrangement
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
    • Transportation to doctors appointments Transportation to doctors appointments

    Care Services

    • 12-16 hour nursing 12-16 hour nursing
    • 24-hour call system 24-hour call system
    • 24-hour supervision 24-hour supervision
    • Activities of daily living assistance Activities of daily living assistance
    • Assistance with bathing Assistance with bathing
    • Assistance with dressing Assistance with dressing
    • Assistance with transfers Assistance with transfers
    • Diabetes diet Diabetes diet
    • Meal preparation and service Meal preparation and service
    • Medication management Medication management
    • Mental wellness program Mental wellness program
    • Special dietary restrictions Special dietary restrictions

    Dining

    • Diabetes diet Diabetes diet
    • Special dietary restrictions Special dietary restrictions

    Activities

    • Community-sponsored activities Community-sponsored activities
    • Concierge services Concierge services
    • Fitness programs Fitness programs
    • Planned day trips Planned day trips
    • Resident-run activities Resident-run activities
    • Scheduled daily activities Scheduled daily activities

    Description

    The Alameda Healthcare & Wellness Center in Alameda, CA offers a comprehensive range of amenities and care services to ensure the comfort and well-being of its residents. The community provides a variety of amenities for residents to enjoy, including a beauty salon, cable or satellite TV, community-operated transportation, a computer center, a dining room, a fitness room, a gaming room, a garden, housekeeping services, a kitchenette, move-in coordination services, outdoor space, private bathrooms, restaurant-style dining, a small library, telephone access, transportation arrangement for non-medical purposes and to doctors appointments as well as access to a wellness center and Wi-Fi/high-speed internet.

    When it comes to care services, the community offers 24-hour call system and supervision for round-the-clock assistance. Trained staff members are always available to provide support with activities of daily living such as bathing and dressing. Assistance with transfers is also offered to ensure the safety and mobility of residents. The center accommodates special dietary restrictions including diabetes diets and offers meal preparation and service. Medication management is provided to help residents stay on track with their medication regimen. The community also emphasizes mental wellness by offering programs dedicated to promoting emotional well-being.

    Residents can take part in various activities organized by the community such as concierge services for personalized assistance with daily needs. Fitness programs are available to promote physical health while planned day trips offer opportunities for exploration and socialization. Residents themselves can initiate their own activities through resident-run programs. Scheduled daily activities ensure that there is always something engaging happening within the community.

    The Alameda Healthcare & Wellness Center is conveniently situated near many amenities including cafes, parks, pharmacies, physicians' offices, restaurants and places of worship. Additionally hospitals are close by ensuring easy access to medical care when needed.

    Overall, this assisted living community strives to provide residents with an enriching and comfortable living experience by offering top-notch amenities coupled with personalized care services.

    Nearby Places of Interest

    This part of Alameda, California, offers a convenient location with access to various amenities suitable for senior living. With multiple pharmacies nearby such as Walgreens and CVS Pharmacy, medical needs are easily accessible. The area also features several parks like Lincoln Park and Shoreline Park for recreational activities or leisurely strolls. Transportation options include the Fruitvale BART Station and Lake Merritt BART Station for easy access to neighboring areas. Additionally, there are diverse dining options ranging from In-N-Out Burger to Almanac Beer Co. Barrel House & Taproom to cater to different culinary preferences. Nearby places of worship like Bay Area Chinese Bible Church provide spiritual comfort, while cafes like Bicycle Coffee offer spaces for relaxation and socializing. Access to hospitals such as Highland Hospital and Kaiser Permanente Oakland Medical Center ensures quality healthcare services within reach. Moreover, theaters like AMC Bay Street 16 offer entertainment options for cultural enrichment. Overall, this part of Alameda presents a well-rounded environment with essential amenities for senior residents seeking a comfortable and vibrant community experience.

    Pharmacies

    • Walgreens (0.3 miles)
    • CVS Pharmacy (0.8 miles)
    • Walgreens (1.8 miles)
    • Harborside Health Center (1.9 miles)
    • CVS Pharmacy (2 miles)
    • CVS Pharmacy (2.5 miles)
    • Walgreens (3.2 miles)

    Parks

    • Alameda Dog Park (1 miles)
    • Lincoln Park (1.3 miles)
    • Shoreline Park (1.4 miles)
    • Alco Park (2.9 miles)
    • Snow Park (3.4 miles)
    • Dimond Park (3.8 miles)
    • Morcom Rose Garden (4.2 miles)

    Transportation

    • Fruitvale BART Station (2 miles)
    • Lake Merritt BART Station (2.7 miles)
    • 20/21 Bus Stop (3.4 miles)
    • JSX (3.5 miles)
    • West Oakland BART Station (3.9 miles)
    • Escape Lounge (3.9 miles)
    • Oakland International Airport (OAK) (4 miles)

    Restaurants

    • In-N-Out Burger (2.1 miles)
    • Nido’s Backyard (2.4 miles)
    • Original Pattern Brewing Company (2.7 miles)
    • Seawolf (2.8 miles)
    • Jack London Square (2.8 miles)
    • Almanac Beer Co. Barrel House & Taproom (2.9 miles)
    • Drake's Dealership (3.8 miles)

    Places of Worship

    • Bay Area Chinese Bible Church (2.4 miles)
    • Bethel Presbyterian Church Of San Leandro (7.2 miles)

    Cafes

    • Bicycle Coffee (2.7 miles)
    • Blue Bottle Coffee (5 miles)
    • Highwire Coffee Roasters (5.9 miles)
    • Caffe Strada (7.6 miles)
    • Andytown Coffee Roasters (7.9 miles)

    Hospitals

    • Highland Hospital (3 miles)
    • Sutter Alta Bates Summit Medical Center: Summit Camps (4.3 miles)
    • Kaiser OB-GYN (4.5 miles)
    • Kaiser Permanente Oakland Medical Center (4.5 miles)
    • Kaiser Permanente San Leandro Labor & Delivery (6.1 miles)

    Physicians

    • One Medical (4.1 miles)
    • Kaiser Permanente Medical Center - Mosswood Building (4.4 miles)
    • Sutter Urgent Care: Sutter East Bay Medical Foundation (7.3 miles)
    • Berkeley Pediatrics (8.2 miles)

    Theaters

    • AMC Bay Street 16 (5.5 miles)
    • AMC Metreon 16 (8.3 miles)

    Frequently Asked Questions

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