The Waters Of White Hall

Pros

• The staff at White Hall Nursing & Rehabilitation Center are described as nice, friendly, and caring for both residents and their families.
• The facility is exceptionally maintained, clean, and tastefully decorated, reflecting the pride of the administrators.
• There are numerous activities available for residents, including bingo, concerts, pet therapy, and exercise sessions.
• Residents are treated with respect and care, often likened to special guests rather than just residents.
• Family members appreciate the qualified help provided to their loved ones throughout their stay.
• Many visitors noted positive experiences during events like birthday parties and community activities within the facility.
• The addition of a special Alzheimer's wing demonstrates a commitment to providing tailored care for specific needs.
• Overall impressions of White Hall Nursing Home highlight it as an exemplary example of an assisted living facility that many would recommend to others.

Cons

• The food is terrible, and residents are advised to bring their own meals for loved ones.
• There are not enough staff members to adequately care for residents, leading to long waits for essential services like diaper changes.
• The facility has pest issues, including roaches, which negatively impacts the residents' comfort and safety.
• Medical care appears disorganized, with critical delays in administering insulin and a lack of proper documentation regarding patients' needs.
• Administrators displayed unprofessional behavior when communicating about care decisions, adding stress to families during emotional times.
• Rehabilitation services were minimal during the patient's stay, with inadequate physical therapy provided.
• There were significant issues with lost personal belongings during transfers between facilities, indicating a lack of proper communication and care in handling residents' items.

Review

The reviews for White Hall Nursing & Rehabilitation Center present a complex picture, reflecting both commendable aspects and significant shortcomings that have affected the experiences of residents and their families. On one hand, many reviewers praised the friendly demeanor of the staff, noting their compassionate interactions with residents. The nursing aides (CNAs) were frequently acknowledged for their kindness and dedication despite being overwhelmed by high workloads. However, this praise is tempered by serious concerns over staffing levels; multiple accounts mentioned insufficient personnel to meet the needs of patients promptly. One reviewer recounted a distressing incident where their mother waited nearly two hours for a diaper change due to staff duties with meal distribution, highlighting a systemic issue that could lead to discomfort and even health risks for vulnerable residents.

Compounding these staffing challenges is an alarming health and safety concern regarding pests at the facility. Several reviews reported sightings of roaches, including one disturbing incident where a bug emerged during a mealtime. Such experiences not only create an unpleasant atmosphere but also raise questions about cleanliness and sanitation within the facility—conditions that are unacceptable in any care environment, especially when dealing with elderly patients who may be more susceptible to illness. Furthermore, instances of inadequate patient monitoring were illustrated through testimonials concerning diabetic care; one reviewer described how their mother's blood sugar spiked significantly due to poor meal management and delayed insulin administration—a situation suggesting lapses in medical oversight that could have severe repercussions.

The overall atmosphere at White Hall appears to have shifted since before the COVID-19 pandemic when family members could visit regularly. This change has fostered frustration among families who feel disconnected from their loved ones' care routines. A particularly troubling account involved miscommunication about moving a resident to another facility without notifying the family until days later—an oversight that contributed to distress during an already difficult time. Additionally, there were reports describing missing personal belongings after transfers between facilities, raising ethical concerns about accountability in handling residents’ property.

Despite these criticisms, some reviews conveyed positive experiences in terms of activities and living conditions within White Hall's programs. Residents appeared engaged with available recreational options like bingo, card games, exercise classes, pet therapy sessions, and church forums. These offerings are essential for mental stimulation among seniors and can greatly enhance their quality of life within such settings. Reviewers noted the facility’s efforts to maintain clean premises adorned with pleasant decor as well as various social events like birthday parties—a commendable effort by administrators aiming to cultivate a welcoming environment.

While some reviewers expressed satisfaction with long-term care received at White Hall Nursing & Rehabilitation Center—particularly those who appreciated qualified assistance provided during critical moments—the consensus remains mixed regarding administrative professionalism and overall operational efficacy. Instances where communication failed or negative statements were made by staff concerning patient placements suggest room for improvement in training professional behavior under stressful circumstances.

Furthermore, there was acknowledgment that White Hall has introduced special Alzheimer’s wings since certain reviewers had previously experienced caregiving transitions before this addition was made—a step lauded as positive progress towards catering specifically to dementia-related conditions requiring tailored treatments. Yet even positive testimonials do not overshadow fundamental issues related to organizational structure; it seems clear that addressing staffing shortages will be pivotal in ensuring better patient outcomes going forward.

In summary, prospective residents' families should weigh both sides carefully when considering White Hall Nursing & Rehabilitation Center as a potential home for loved ones who require assistance or specialized care. While there are elements worth celebrating—including nice facilities and engaging activities—the significant issues surrounding staff availability, pest management, communication failures regarding resident transfers, and accountability must be addressed rigorously if White Hall intends to uphold its reputation as an exemplary assisted living facility while providing compassionate care beneficially tailored for all residents under its roof.

Restaurants

• Kitchen Kung Fu (0.5 miles)
• El Parian (0.5 miles)
• Popeyes Louisiana Kitchen (1.6 miles)
• McDonald's (1.7 miles)
• Burger King (1.7 miles)
• The Wishing Well (2 miles)
• Earnesto's Bar & Grill (4.7 miles)

Parks

• White Hall City Park (0.5 miles)
• Lock and Dam Number 5 Public Use Area (8.7 miles)
• Tar Camp Park (12.2 miles)

Physicians

• Jones Raymond F (0.8 miles)
• Heart Care Clinic of the South (1.4 miles)
• Sleep Management Services (1.4 miles)
• Pamplin Audiology (1.4 miles)
• Endocrinology of South Arkansas (1.4 miles)
• Tracy Phillips DR (1.5 miles)
• Coleman Doug MD (1.8 miles)

Places of Worship

• First Christian Church (0.9 miles)
• Claud Road Baptist Church (2.1 miles)
• United Missionary Baptist Church (3 miles)
• Ar Doc Administrative Office (4 miles)
• Ward Chapel AME Church Study (5.1 miles)
• Church of Christ (5.4 miles)
• Timothy Chapel Missionary Baptist Church (5.4 miles)

Pharmacies

• Daily Dose Drugstore (1.7 miles)
• Woodlands Pharmacy (1.9 miles)
• Good Neighbor Pharmacy (1.9 miles)
• Fred's Pharmacy (6.3 miles)
• Chapel Pharmacy (6.6 miles)
• Epic Pharmacies (6.6 miles)
• Stephen L. Lafrance Pharmacy (6.7 miles)

Transportation

• United Airlines (14.9 miles)
• U-Haul Neighborhood Dealer (17.2 miles)