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3.1 from 51 reviews
5 stars
25
4 stars
2
3 stars
0
2 stars
1
1 stars
23
Overall Review of The Waters Of White Hall
caveat13 reviews mention this
Residents describe care lapses
Residents and families describe avoidable care breakdowns and communication problems.
Several reviews describe residents not receiving timely, basic care, with examples ranging from delays and unanswered phones to concerns about cleanliness, medication, and rehab progress. Multiple families also mention difficulty getting the facility reachable by phone and feeling that communication was inadequate during transitions or when care was needed. While some reviews praise staff, the negative accounts consistently point to gaps in day-to-day follow-through and responsiveness.
caveat4 reviews mention this
Meals draw sharp mixed reactions
Food quality is a recurring frustration in negative reviews.
Negative reviews repeatedly mention meals falling short, including complaints about meals being horrible, cold, or not matching dietary needs. One reviewer also said they were not fed or had delays, and another described sending food back because of how it was prepared. A few other reviews speak positively about meals guests can share, but overall dining feedback skews inconsistent.
common10 reviews mention this
Activities like bingo are a plus
Residents and families highlight activities like bingo and crafts.
Many reviews mention the activity program as a meaningful part of the day, including bingo, crafting, and resident-led or resident-included events. Families specifically call out an activity director and describe residents enjoying outings and structured days. Even among mixed reviews, activities are still often mentioned as something that helps residents stay engaged.
common16 reviews mention this
Staff care is praised often
Many reviews describe staff as caring and supportive.
Across a number of reviews, families and residents describe nurses, CNAs, and housekeeping as attentive, supportive, and respectful. Several reviewers also mention administrators addressing concerns in a timely way, and others highlight staff working hard to meet resident needs. At the same time, the negative reviews point to staffing and execution problems, so the staff experience appears uneven depending on who and when you interact with the facility.
caveat4 reviews mention this
Cleanliness concerns appear in negatives
Some reviews describe cleanliness and maintenance problems.
A handful of reviews describe the facility as outdated or not regularly cleaned, with specific complaints about dirty rooms and unclean conditions. Others mention visible issues such as pests. In contrast, several reviews describe the building as clean and well maintained, which suggests cleanliness experiences vary across units or time periods.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
120 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Restaurants
Kitchen Kung Fu (0.5 miles)
El Parian (0.5 miles)
Popeyes Louisiana Kitchen (1.6 miles)
McDonald's (1.7 miles)
Burger King (1.7 miles)
The Wishing Well (2 miles)
Earnesto's Bar & Grill (4.7 miles)
Parks
White Hall City Park (0.5 miles)
Lock and Dam Number 5 Public Use Area (8.7 miles)
Tar Camp Park (12.2 miles)
Physicians
Jones Raymond F (0.8 miles)
Heart Care Clinic of the South (1.4 miles)
Sleep Management Services (1.4 miles)
Pamplin Audiology (1.4 miles)
Endocrinology of South Arkansas (1.4 miles)
Tracy Phillips DR (1.5 miles)
Coleman Doug MD (1.8 miles)
Places of Worship
First Christian Church (0.9 miles)
Claud Road Baptist Church (2.1 miles)
United Missionary Baptist Church (3 miles)
Ar Doc Administrative Office (4 miles)
Ward Chapel AME Church Study (5.1 miles)
Church of Christ (5.4 miles)
Timothy Chapel Missionary Baptist Church (5.4 miles)
The Waters Of White Hall on seniors.fyi includes 34 photos including images showing interior, landscaping, building, living room, trees, artwork, decor, entrance, and more.
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