Wagnon Place Inc

Pros

• They treat residents like family and do many extra things for them.
• A cousin of the reviewer was always well cared for by the staff.
• Residents are kept clean and there are lots of activities.
• The facility is under new management and committed to providing care with dignity and respect.
• The facility offers private Medicare suites, lots of activities, and an outstanding nursing team for short-term rehab.
• The facility has great staff.
• LaTeesha in Social Services and Lola at the front desk went above and beyond.
• The staff took great care of a resident, with nurses and staff making the stay easier and making the family feel loved and welcomed.
• Alicia Atnip provided excellent communication throughout everything.

Cons

• The family was not notified about two falls and instead learned of them from the roommate.
• The facility was run-down and dated.
• Call lights were often unanswered or remained unavailable for more than 30 minutes.
• A CNA made an inappropriate comment when asked to provide care for an incontinent resident.
• Families would not have peace of mind if they placed their loved one at this facility.
• They would never recommend the facility.

Review

Chapel Woods Health and Rehab has earned a broad chorus of gratitude from families who describe the place as more than just a care facility - it's a community where staff treat loved ones like family and go the extra mile. One supporter who spoke of their loved one's journey through care emphasized the personal touch, noting that the team "treat her like family and do so many extra things for her." That sense of care extended beyond routine duties, with compliments about the way staff supported the family during difficult moments and helped them feel at ease about the level of attention their loved one received.

The testimonies about care for Alzheimer's patients carry a particularly moving note. A cousin who lived there through the long arc of an Alzheimer's battle was described as being consistently well cared for by the staff up until the end, and the writer said they would recommend the facility to anyone seeking help for a loved one facing a similar challenge. This story reinforces a pattern of praise centered on attentiveness, gentleness, and ongoing reassurance to families during a difficult diagnosis.

Beyond elder and memory-care support, residents and families highlighted everyday quality in several concrete areas. They described Chapel Woods as a place where residents are kept clean and where a robust slate of activities is available. The sense conveyed is that the facility strives to offer meaningful engagement and a well-maintained environment that supports both health and morale on a daily basis.

There is also recognition of organizational changes aimed at preserving and improving those strengths. Since December, the facility has been under new management and administration. The administration has publicly committed to quality care and to assuring families that their loved ones will be treated with dignity and respect. The message accompanying this transition is one of ongoing improvement, with the hope of elevating Chapel Woods to one of the best facilities in the area.

Several reviewers have enthusiastically endorsed the rehab experience at Chapel Woods. Statements like "Best ever short term rehab! Private Medicare Suites! Lots of activities and best nursing team ever! Clean and one of the best companies left out there to work with!" reflect strong satisfaction with the short-term rehabilitation program, private suites, activity options, and the quality of the nursing staff. The overall impression in these voices is that the facility can offer a vibrant, supportive atmosphere for recovery, with cleanliness and professional care highlighted as integral strengths.

In another broad-positive note, the facility is described as a great place with great staff. Those remarks, though succinct, add to a pattern of positive sentiment that reinforces the sense of Chapel Woods as a community where residents and families feel seen and supported by a capable team. The consistency of praise across multiple commenters helps paint a portrait of a place that many value highly for daily living and care.

Not every voice, however, is without critical nuance. One reviewer - an experienced nurse in the long-term-care field - expressed serious concerns after the mother's stay, recounting two falls in one night that were not communicated to the family, who learned the news from the mother's roommate. The account continues with observations that the facility felt rundown and dated, call lights were frequently unanswered or delayed for long periods, and there was an instance of an inappropriate comment by a certified nursing assistant when asked to provide care for an incontinent resident. In that perspective, there was a decisive decision to move the mother to Greenhouse Cottages at Southern Hills in Rison, where the family felt the care was more reliable. This critique serves as a stark reminder that safety, responsiveness, and respectful communication are essential to trust in long-term care.

Amid the mixed experiences, some staff members were singled out for going above and beyond. The reviewer noted two individuals - LaTeesha in Social Services and Lola at the front desk - whose efforts stood out and were deeply appreciated. The writer expressed gratitude for what they did and expressed a wish that other staff would follow their example, underscoring how individual acts of kindness and professional excellence can leave a lasting positive impression on families navigating challenging times.

Another family chapter highlights the compassionate, communicative approach that can define a good care experience. They praised the facility for taking very good care of their grandmother, crediting the nurses and staff for making her stay easier and for making the family feel loved and welcomed on every visit. Special thanks were directed to Alicia Atnip for outstanding communication throughout the process, a detail that underscores the importance of clear, compassionate dialogue in coordinating care and easing family anxiety during transitions.

Taken together, the stories about Chapel Woods Health and Rehab present a nuanced portrait of a place that many families hold in high regard for warmth, attentiveness, and activity-filled daily life, while also reminding us that vigilance in safety, timely communication, and respectful care remains essential. The community's voices converge on a core message: when staff members embody care with consistency and openness - whether in everyday interactions or during challenging weeks - the experience for families and their loved ones can be deeply affirmed.

This part of Warren, Arkansas offers a variety of amenities and services that cater to the needs of seniors. With several pharmacies nearby such as Dolores' Family Pharmacy and USA Drug, access to medications and healthcare is convenient. In terms of worship, there are multiple churches within close proximity for spiritual support and community involvement. Bradley County Medical Center provides accessible healthcare services in the area. There are also various dining options including Taqueria Gto, Number One Chinese Restaurant, and Sandwich Shop for enjoyable meals. For recreational activities, Warren City Park offers a pleasant outdoor space for leisurely walks or picnics. Overall, this neighborhood provides a comfortable and supportive environment for seniors looking to settle down in Warren, Arkansas.

Pharmacies

• Dolores' Family Pharmacy (0.8 miles)
• USA Drug (2.1 miles)
• Walgreens (2.2 miles)
• Fred's Pharmacy (2.3 miles)
• Fred's Pharmacy (13.4 miles)
• Walmart Pharmacy (13.4 miles)
• The Prescription Pad Pharmacy (13.5 miles)

Places of Worship

• Lighthouse Church (0.9 miles)
• First Free Will Baptist Church (0.9 miles)
• First United Methodist Church (1.8 miles)
• Central Missionary Baptist Church (2 miles)
• Southern Baptist Convention (2 miles)
• Calvary Baptist Church (2.3 miles)
• Southern Baptist Convention (2.4 miles)

Hospitals

• Bradley County Medical Center (1.4 miles)

Restaurants

• Taqueria Gto (1.7 miles)
• Number One Chinese Restaurant (1.7 miles)
• Subway (1.7 miles)
• Sandwich Shop (1.8 miles)
• Pizza Hut (1.8 miles)
• Robertson Smokehouse (1.9 miles)
• McDonald's (2.1 miles)

Physicians

• Foscue Medical Clinic (1.8 miles)
• Arkansas Center For Women (12.4 miles)
• Reinhart Family Clinic (12.5 miles)
• Reinhart Family Healthcare (12.5 miles)
• Sheiron Family Practice (12.6 miles)
• Paul Frederick Whipple (23.4 miles)

Parks

• Warren City Park (2.1 miles)
• McCloy Park (13.6 miles)
• Marks Mill Battleground (17.5 miles)

Transportation

• U-Haul Neighborhood Dealer (2.3 miles)
• U-Haul Neighborhood Dealer (13.5 miles)
• Enterprise Rent-A-Car (13.7 miles)
• Alamo (13.7 miles)
• Monticello Airport (16.2 miles)
• Natures Gallery (23.5 miles)
• Star City Municipal Airport (55M) (24.3 miles)

Cafes

• Coffee Cakes (2.3 miles)

Theaters

• Malco Hollywood Cinema (13.4 miles)