505 East Victory, Star City, AR 71667
For more information about senior living options: (844) 490-3973
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The facility went without heat for weeks. Staff were asked if someone had an extra heater to bring for residents. A heater brought from home ended up being used for the maintenance office, not for residents. The nursing home ran out of food due to the weather and had no emergency food supply. Medication errors were covered up. Attempts to follow proper procedures were dismissed as a mistake. There was no crash cart and no readiness for a code. Time during emergencies was spent collecting supplies instead of saving a life. The place is described as the worst nursing home in Arkansas.The experience described is a deeply troubling account of what was supposed to be a care facility for vulnerable residents but instead felt like a place dangerously ill-prepared for basic crises. The reviewer paints a picture of a nursing home that was chronically short on fundamental necessities, beginning with harsh, life-sustaining conditions. The facility reportedly went weeks without heat, leaving residents exposed to cold and discomfort at a time when warmth is not a luxury but a basic standard of care. This persistent lack of warmth sets a troubling tone for what followed, hinting at deeper problems in operations, oversight, and commitment to resident well-being.
In the midst of the heat crisis, a practical, even humanitarian gesture was made by a staff member who brought in an extra heater from home to help with the cold hallways and, presumably, to give residents some relief. The twist in this troubling narrative is that the heater brought in to improve residents' comfort was not ultimately used to serve them at all. Instead, it was reportedly repurposed for the maintenance office. The image this creates is one of misaligned priorities and a shocking misallocation of resources - an impression reinforced by the fact that residents did not reap the benefits of the simple act of bringing in a personal heater, and the very equipment intended to mitigate the cold ended up serving a manager's workspace rather than the people who lived there.
Compounding these concerns was a severe disruption to basic sustenance in the facility. Weather and related circumstances allegedly led to a shortage of food for the residents, a situation that should be unimaginable in any long-term care setting. The reviewer notes stepping in personally by donating snacks and other items to try to bridge the gap, underscoring not only the shortage but also a perception that the facility itself lacked adequate emergency provisioning or planning to sustain residents during adverse conditions. The comment invites a broader question about emergency stock policies and why such an essential safeguard - an emergency food supply - was not already in place to withstand weather-related disruptions.
Another layer of distress emerges from alleged issues with medication safety. The reviewer describes "medication errors that were covered up," a claim that strikes at the core of patient safety and trust. When the reviewer attempted to follow proper procedures, they were told it was a "mistake." This phrasing, coupled with the rhetorical question about how anyone would feel if a family member's medication were mishandled, paints a picture of systemic opacity and fear of accountability. The implication is that staff and residents were caught in a culture where safety protocols were not respected and where mistakes were not acknowledged or corrected in a timely, transparent manner.
The absence of a properly equipped response system in emergencies adds another grave concern: there was no crash cart available, making a code situation even more perilous. The process described - having to collect supplies before addressing a life-threatening event - reads as a procedural bottleneck that wastes precious seconds in a moment when every moment counts. The reviewer emphasizes that the time spent gathering equipment could directly impact whether a life could be saved, highlighting a fundamental failure of readiness that should alarm any family considering placing a loved one in such care.
Taken together, the reviewer's account reads as a stark indictment of the facility's capacity to safeguard vulnerable residents in crisis. Heat, food, medication safety, and emergency readiness are not ancillary concerns in a nursing home; they are essential pillars of patient welfare and clinical integrity. The candid, unflinching voice of the reviewer conveys a sense of profound disappointment and mistrust, suggesting a pattern rather than a single misstep. The closing sentiment leaves little room for ambiguity: if someone loves their family and wants the best possible care, this place would not be the choice to make. The assertion - "Worst nursing home in the state of Arkansas" - is emphatic and final, underscoring a conviction that the facility failed on multiple, critical fronts and, in doing so, may have compromised the safety and dignity of its residents.
87 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Lincoln Heights Healthcare in Star City, AR is a premier assisted living community that offers a wide range of amenities and care services designed to enhance the quality of life for its residents. Our community features a beauty salon where residents can get pampered, as well as cable or satellite TV in each room for entertainment. We also provide community-operated transportation for convenient access to nearby destinations.
Our computer center allows residents to stay connected with their loved ones, while our dining room offers restaurant-style dining experiences. The fitness room is perfect for those who want to stay active and maintain their physical well-being. Each room is fully furnished and has private bathrooms for comfort and convenience.
In addition, we have a gaming room for recreational activities and a small library for residents who enjoy reading. Telephone services are available to keep everyone connected, and our wellness center provides resources and programs to promote overall health.
Our caring staff is available 24/7 through our call system, providing supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We offer specialized care for residents with diabetes through tailored diet plans. Medication management ensures that medication schedules are followed accurately.
Residents can enjoy delicious meals prepared by our skilled staff who cater to special dietary restrictions. Our community also organizes various activities including fitness programs, planned day trips, resident-run activities, and scheduled daily activities to keep residents engaged and entertained.
Located in Star City, AR, Lincoln Heights Healthcare benefits from its proximity to parks, pharmacies, physicians' offices, restaurants, transportation options, and places of worship. Our community strives to provide a comfortable and enriching environment where residents can thrive both physically and mentally.
Lincoln Heights Healthcare is located at 505 East Victory, Star City, AR 71667 in Lincoln County, Arkansas
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