Legacy Lodge Nursing Home

Pros

• Legacy Heights is a warm and welcoming facility with a compassionate staff.
• Residents and staff at Legacy Heights appear happy and joy-filled.
• The daily newsletter, the weekly events, and the lovely courtyard are among the favorite aspects.
• The staff are friendly, quick to assist, and engage residents in daily activities.
• The decor at Legacy Heights is lovely.
• The outdoor area cannot be beat and is highly regarded.
• The wound care specialist is among the best, and the overall care and compassion for residents is outstanding.
• Visitors feel uplifted after their visits and see Legacy Heights as a blessing to the community.
• The staff are wonderfully personable and provide compassionate, respectful care, including during end-of-life moments.
• The facility is highly recommended for admission and for future care needs.

Cons

• A reviewer stated that the last nurse was not compassionate nor respectful to their family during a time of grief.
• A reviewer described the facility as a "hell hole" and said they removed their grandmother from care.
• A staff member reportedly dismissed the seriousness of choking and delayed bringing a necessary suction device (over 15 minutes).
• Family members were described as being discouraged from helping and told not to bother staff during an emergency.
• A nurse was described as condescending and berated the family for assisting their grandmother.
• It was noted that only a few aides and nurses were deemed good, implying overall dissatisfaction with the staff.
• The parking lot was described as being in rough condition.
• The reviewer urged others not to send their loved ones there.

Review

Legacy Heights is described by many as a warm and welcoming place where a compassionate staff goes the extra mile. Residents receive attentive care in a clean, supportive environment, and the overall vibe is one of genuine care. The culture inside the facility feels bright and uplifting, with daily routines that emphasize connection and comfort. From the outset, the emphasis on a welcoming community is clear, and the sentiment is that Legacy Heights serves not only its residents but the larger community as well, with staff who are thankful for the opportunity to help and who express gratitude to visitors. There's a strong sense of blessing and prayer for all who pass through the doors, underscored by expressions of appreciation and well wishes like "God Bless you all."

What stands out to many visitors is the visible happiness and joy among both residents and staff. The people who work there - from housekeeping to nursing to the cafeteria - together create an atmosphere that feels warm and cheerful. The daily newsletter and menu, the weekly events, and the lovely courtyard all contribute to a sense of continuity and liveliness that visitors notice and often leave feeling uplifted themselves. It's repeatedly noted that the staff seem genuinely content in their roles, and that sense of satisfaction translates into the care and interaction residents receive. One visitor even emphasizes that they always leave Legacy a bit uplifted, a sign that the environment has a contagious positive energy.

Visitors frequently highlight how the staff engage with residents in meaningful ways. A review from a friend who was a resident's visitor describes quick, friendly assistance whenever the occupant wanted something, with staff who interact and laugh with the patients. Activities are planned daily, and the overall tone is one of approachable warmth and accessibility. The decor is described as pleasant, and the atmosphere is one where residents feel seen and included. Taken together, these accounts paint Legacy Heights as a place where everyday moments - conversations, laughter, and planned activities - contribute to a sense of normalcy, comfort, and companionship for those living there and for their loved ones.

Not all experiences, however, are uniformly positive. One long, highly specific account recounts a time of serious distress during the decline of a loved one. The reviewer describes a nurse at a moment of grief as not compassionate or respectful toward the family, contrasting that with the presence of several aides and nurses who were helpful. The account details a Saturday nurse with short gray hair and glasses who, the reviewer says, made a tense situation worse - there was a delay in providing a suction device for the grandmother who was aspirating, and the nurse responded with "ugh I'll have to find one." The family felt undermined and chastised when they assisted their loved one, and the interaction left them with deep regret about their experience. The reviewer characterizes the facility as a whole with strong language, calling it a "hell hole" and urging others not to send their loved ones there, highlighting the impact that one negative interaction can have on overall perception.

There is also practical caution tied to the decision-making process. One reviewer notes that when choosing a facility, it's wise to spend as much time there as possible, day and night, to assess fit. There's an acknowledgment that not every moment will be perfect - one person mentions not having gone inside themselves due to parking conditions in the lot - but even within that hesitation, there's a sense that the care observed elsewhere at the facility can be meaningful. Other accounts describe how, despite initial reservations, the team treated a mother with respect and concern, keeping families informed to the extent possible and ensuring a dignified farewell when her time came, with several favorites gathered to bid her a fond goodbye. In these narratives, the staff are described as wonderfully personable, with only a few exceptions mentioned.

In another perspective, Legacy Heights is praised as a suitable place for families to spend their loved one's final days. The outdoor area is highlighted as a particularly pleasant feature when weather permits, providing a serene setting for visits and reflection. This sense of peace outdoors complements the interior warmth of the facility, offering a balanced environment where families can gather, reminisce, and be present with their loved ones in a meaningful way. Some accounts even describe the space as "cant be beat" when it comes to outdoor comfort, reinforcing the idea that the facility provides meaningful opportunities for connection and comfort during difficult times.

Finally, the strongest positive note comes from someone who required rehabilitation after surgery. This review asserts that Legacy Heights was an excellent choice for post-operative rehab, with the entire staff described as amazing and the wound care specialist singled out as the best. The reviewer emphasizes the compassion shown to residents as outstanding and expresses a clear intention to return if future needs arise. Taken as a whole, this perspective solidifies Legacy Heights as a facility that can deliver outstanding clinical care and personal warmth, particularly in settings requiring focused rehabilitation and careful wound management, even amid potential concerns raised by other reviews.

This part of Russellville, Arkansas offers a variety of amenities that cater to individuals seeking a comfortable and convenient lifestyle in their senior years. With several places of worship nearby, including Roca De Salvacion and Covenant Presbyterian Church, residents have plenty of options for spiritual fulfillment. The proximity to hospitals such as St Mary's Hospital and St Mary's Regional Medical Center ensures quick access to medical care when needed. Additionally, the area boasts a selection of restaurants like La Plaza and Pasta Grill for dining out, as well as pharmacies like Kroger Pharmacy and Newton's Pharmacy for easy access to medications. For recreational activities, residents can enjoy cafes such as Retro Roasts, parks like Russellville City Park, and convenient transportation options provided by Enterprise Rent-A-Car. Overall, this neighborhood provides a safe and welcoming environment for seniors looking to relax and enjoy their golden years.

Places of Worship

• Roca De Salvacion (0.4 miles)
• Central Presbyterian Church (0.8 miles)
• New Life Church Of Ark (1 miles)
• Southern Baptist Convention (1 miles)
• West Side Church of Christ (1.4 miles)
• Covenant Presbyterian Church (1.4 miles)
• Jehovah's Witnesses Kingdom Hall (1.4 miles)

Hospitals

• Day Spring Behavioral Health (0.6 miles)
• St Mary's Hospital (1.1 miles)
• St Mary's Regional Medical Center (1.1 miles)
• Saint Mary's Emergency Room (1.1 miles)
• Millard Henry Ob/Gyn (1.8 miles)
• Dardanelle Hospital (3.4 miles)

Restaurants

• La Plaza (0.6 miles)
• Pasta Grill (0.8 miles)
• Ozark Mountain Smoke House (0.8 miles)
• Tacos 4 Ever Burritos & More (0.9 miles)
• Quiznos (1.1 miles)
• Sonic Drive-In (1.2 miles)
• C-J's Burgers (1.3 miles)

Pharmacies

• Kroger Pharmacy (0.8 miles)
• Newton's Pharmacy (0.8 miles)
• USA Drugs (0.9 miles)
• C & D Drug Store (0.9 miles)
• Walmart Pharmacy (1.1 miles)
• Walgreens (1.5 miles)
• Rose Drug of Russellville (1.8 miles)

Transportation

• Enterprise Rent-A-Car (0.8 miles)
• Russellville Regional Airport (2.7 miles)
• Russellville Municipal Airport (RUE) (2.7 miles)

Cafes

• Retro Roasts (0.9 miles)
• Starbucks (2.3 miles)

Physicians

• Arkansas Orthopaedic Institute (1 miles)
• Arkansas Dentistry and Braces (1 miles)
• Arkansas Heart Hospital Clinic (1 miles)
• Russellville Dermatology Clinic PA (1 miles)
• Pathology Services Laboratory (1.1 miles)
• Barron Family Practice Clinic (1.1 miles)
• The Jones Clinic (1.1 miles)

Parks

• Russellville City Park (1.4 miles)
• Old Post Rd Park Gate House (1.6 miles)
• Bona Dea Trails (2.6 miles)
• Washburn Park (2.9 miles)