Friendship Community Care Inc

Pros

• They described it as a great place to work with great services provided.
• They praised Friendship Community Care as the quintessential environment for quality and compassionate services.
• They noted that the staff are trained in all areas of behavior modules and the supervisors are warm and caring toward the employees.
• They called it the best retirement job ever.
• They expressed thanks to FCC.
• They said the company has a broad range of services available with professional oversight.
• They highly recommended Friendship.

Cons

• Micheal Cloud is described as horrible upper management who uses Friendship Maintenance employees to work on his personal property for his own benefit.
• The company allegedly has roach-infested apartments, with managers allowing workers to take property from vulnerable individuals.
• Overnight staff are not paid for staying overnight, even though it is required.
• Managers are described as leaving trash around the office and being unorganized.
• The company allegedly mistreated an employee with autism, hired the employee's father under questionable circumstances, and fired him after a background-check mistake.
• The reviewer had a horrible time with staff and felt no one seemed to care.
• Some reviewers would not recommend the company for services or employment.

Review

The collection of comments about Friendship Community Care paints a broadly mixed picture, with voices ranging from warm praise to sharp accusations. Across the board, reviewers describe a service or organization with real strengths and real shortcomings, depending on who you talk to and what situation is being discussed. One thread that runs through several positive assessments is a belief that the organization and its people are capable of delivering compassionate care and meaningful support for both clients and staff.

A number of reviewers highlight strong positives about the quality of care and the warmth of the staff. One commenter calls it a great place to work and notes that the services provided are excellent. Another describes FCC as a quintessential environment for placing a loved one, emphasizing quality and compassionate service. This perspective stresses that staff are well trained in behavioral support and that supervisors are caring toward employees. A reviewer even calls FCC the best retirement job they've found, thanking the organization in a heartfelt way. Yet another reader, who says they recently became acquainted with Friendship and its services, echoes this supportive sentiment, saying the company and its employees strive to provide excellent care for individuals with disabilities, and praising the breadth of services along with professional oversight. Taken together, these points present FCC in a favorable light - portrayed as capable, well-staffed, and attentive to the needs of vulnerable populations.

On the flip side, several comments express strong dissatisfaction and concern about management practices and day-to-day operations. One reviewer directly accuses a member of upper management - specifically naming Micheal Cloud - of being "horrible" in leadership and alleges that he uses "friendship maintenance employees" to work on his personal property for his own benefit. This is presented as a serious misuse of staff and authority, and it stands alongside other criticisms of organizational oversight. These claims contribute to a broader sense among critics that there are systemic problems at the leadership level that can undermine both personnel and clients.

Other criticisms focus on living and working conditions as well as organizational behavior. A reviewer describes roach-infested apartments and accuses managers of allowing workers to take property from individuals who may not recognize the wrongdoing. Additional concerns include overnight staff being required to stay overnight without compensation, and managers being described as unorganized and leaving trash around the office. The financial side is touched on as well - while money can be good, the reviewer argues that the benefits do not justify the issues created by management and operational practices. Taken together, these remarks portray a troubling picture of neglect, disorganization, and potential exploitation.

There are also more personal accounts of negative experiences surrounding employment and client care. One individual recounts a family situation involving their brother, autism, and employment changes, alleging that the company jostled him from employment and hired the reviewer's dad under questionable circumstances before firing him a short time later because of a mistake in background checks. This narrative underscores concerns about how personnel decisions are made, especially when family members or people with disabilities are involved, and it highlights potential gaps in the hiring and verification processes that some reviewers find troubling.

Another reviewer shares a painful client experience, stating that they placed a child with FCC and had a horrible time with the staff, noting that no one seemed to care. This sentiment contrasts sharply with the more positive testimonials and emphasizes the importance of consistent, attentive, and compassionate service in settings that involve vulnerable individuals. The gaps described here suggest that, for some families, interactions with FCC can fall short of expectations, leaving clients and their loved ones feeling neglected or undervalued.

Taken together, the reviews present a spectrum of experiences with Friendship Community Care. They acknowledge genuine strengths - compassionate care in some cases, supportive and trained staff, a broad range of services, and positive opportunities for employees. At the same time, they illuminate serious concerns about leadership, financial practices, operational organization, and the treatment of employees and clients in other scenarios. For anyone considering FCC, these mixed accounts underscore the importance of conducting thorough due diligence, seeking current firsthand experiences, and asking detailed questions about management practices, staffing, compensation for overnight duties, facility conditions, and the processes used to handle background checks and hires.

Places of Worship

• Southern Baptist Convention (0.2 miles)
• Point Remove Primitive Baptist Church (0.3 miles)
• Grace Fellowship Church (0.3 miles)
• First Cumberland Presbyterian Church (0.6 miles)
• Southern Baptist Convention (0.7 miles)
• Main Street Mission (0.7 miles)
• Methodist Student Center (0.8 miles)

Parks

• Russellville City Park (0.5 miles)
• Bona Dea Trails (1.9 miles)
• Washburn Park (2.8 miles)
• Old Post Rd Park Gate House (3.3 miles)

Physicians

• Daiber Vision Care (0.5 miles)
• Family Eye Care of Russellville (1.1 miles)
• Millard-Henry Clinic (1.2 miles)
• Pathology Services Laboratory (1.3 miles)
• River Valley Orthopedics (1.4 miles)
• Barron Family Practice Clinic (1.4 miles)
• Arkansas Dentistry and Braces (1.4 miles)

Restaurants

• Arby's (0.5 miles)
• Venezia's (0.6 miles)
• McDonald's (0.6 miles)
• Wendy's (0.6 miles)
• Taco Bell (0.7 miles)
• La Villa (0.7 miles)
• Burger King (0.7 miles)

Pharmacies

• Walgreens (0.6 miles)
• C & D Drug Store (0.9 miles)
• Newton's Pharmacy (1.1 miles)
• USA Drugs (1.2 miles)
• Kroger Pharmacy (1.3 miles)
• Walmart Pharmacy (1.7 miles)
• Rose Drug of Russellville (2.4 miles)

Cafes

• Retro Roasts (0.9 miles)
• Starbucks (0.9 miles)

Hospitals

• Saint Mary's Emergency Room (1.5 miles)
• St Mary's Hospital (1.5 miles)
• St Mary's Regional Medical Center (1.6 miles)
• Day Spring Behavioral Health (1.7 miles)
• Millard Henry Ob/Gyn (2.5 miles)
• Dardanelle Hospital (5 miles)

Transportation

• Enterprise Rent-A-Car (1.9 miles)
• Russellville Regional Airport (2.3 miles)
• Russellville Municipal Airport (RUE) (2.3 miles)