Prairie Grove Health And Rehabilitation in Prairie Grove, AR
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621 South Mock Street, Prairie Grove, AR 72753
For more information about senior living options: (844) 490-3973
Jayme believes that all award-winning care comes from a team approach and leading by example. She truly believes a happy life is all about family, both at work and at home. The resident notes that exceptional care is provided by all members of the staff. The facility is described as great, with staff that feels like family. The reviewer would recommend Prairie Grove Health and Rehab to others seeking long-term care and says they would not be disappointed.
Jessica was very rude and unprofessional to the reviewer, who even heard her mutter a racial slur under her breath. An employee in a PGH&R shirt and scrubs was extremely rude, berating the reviewer loudly in public over who was first in line at Sam's, and spewing mean-spirited vitriol in the checkout line. The reviewer questions what was going wrong with that day and notes that the staff’s public behavior was mean-spirited. The reviewer says the staff’s interactions contradict the positive statements on the website and that they do not practice what they preach. The reviewer would never take a loved one to a rehab center where the staff were so mean-spirited.Prairie Grove Health and Rehabilitation is best suited for seniors who need long-term, hands-on care in a setting that feels like a close-knit community. The facility leans toward stable, attentive caregiving with a family-like staff dynamic that many residents and families value. Long-tenured residents report continuity of care and a sense that the team genuinely knows their routines, making it a practical choice for those prioritizing reliability and steady day-to-day support. It can be an especially solid option for families seeking familiarity, predictable staffing patterns, and a resident experience that emphasizes relational continuity. It is not the ideal pick for anyone requiring flawless customer service on every visit, or for those who cannot tolerate even occasional staff disengagement or disrespect.
Potential residents who may want to explore alternatives include those who have zero tolerance for staff brusqueness or any hint of discriminatory behavior. The review set includes troubling accounts of rude, unprofessional conduct and an alleged racial slur from a staff member, which is a red flag for families demanding a uniformly respectful environment. Those with cognitive or emotional needs that require exceptionally patient, diplomacy-minded front-line staff may also prefer facilities with a more consistently polished customer-service culture. Finally, administrators should scrutinize whether these incidents reflect isolated lapses or broader cultural gaps, especially since two reviews rate the experience at one star.
The strongest pro is clear: many staff members provide care that residents perceive as exceptional and supportive. A long-term resident describes outstanding care from all staff and would recommend the facility to anyone seeking long-term nursing home care. That sentiment aligns with other positive feedback that the facility feels like a family, where the care atmosphere and daily routines elicit familiarity and comfort for residents who settle into the community. When these experiences dominate, Prairie Grove demonstrates the value of steady, person-centered attention that can improve quality of life and reduce stress for families monitoring ongoing needs.
Yet the cons demand serious consideration. The negative episodes, described as rude public interactions and the alleged use of a racial slur by an employee, highlight potential gaps in supervision, customer-facing conduct, and ongoing training in respectful communication. These stories are not trivial; they strike at the trust families place in the facility to create a dignified, safe environment. They also raise questions about how concerns are escalated and resolved, and whether the leadership team actively enforces standards of civility across shifts. Taken together, the contrasting experiences underscore a split in perceived culture: warmth and stability on one hand, and troubling lapses on the other.
To decision-makers, the practical path is clear. Schedule an in-person tour that spans multiple shifts to observe interactions with residents and the public, and insist on conversations with the administrator or director of nursing about staff training, anti-discrimination policies, and the mechanism for addressing complaints. Request recent quality metrics, state inspection notes, and concrete examples of how accountability is enforced. Speak with several residents and family members to gauge consistency of experience; note whether encounters reflect a uniformly respectful culture or if impressions vary widely by staff and time of day. If civility and proactive problem-solving are non-negotiables, use these conversations to benchmark Prairie Grove against other local options known for steadier front-line conduct.
Bottom line: Prairie Grove Health and Rehabilitation can deliver solid, home-like care for residents who value stability, continuity, and a community feel. The major caveat is the risk of disrespectful staff interactions and potential discrimination that can color the overall experience. For families prioritizing warmth, reliability, and long-term familiar care, the facility warrants careful consideration, provided that the leadership demonstrates clear, credible steps to strengthen culture and accountability. If unwavering civility and proactive resolution of concerns are non-negotiable, broaden the search to communities with demonstrated, consistent performance in staff conduct and resident relations, and use Prairie Grove as a benchmark or secondary option after a thorough, two-visit evaluation.
70 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Northwest Arkansas Regional (22 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Prairie Grove Health And Rehabilitation in Prairie Grove, AR is an assisted living community that offers a range of amenities and care services to meet the needs of its residents. The community provides a comfortable and supportive environment for seniors to live in.
The amenities available at Prairie Grove Health And Rehabilitation include a beauty salon where residents can get their hair done, cable or satellite TV in each apartment, community operated transportation for outings and appointments, a computer center for residents to use, a dining room where restaurant-style meals are served, a fitness room to stay active, fully furnished apartments for convenience, a gaming room for entertainment, a garden to enjoy outdoor space, housekeeping services to keep apartments clean, kitchenettes in each apartment for personal meal preparation if desired, move-in coordination assistance to make the transition easier, private bathrooms for privacy and convenience, a small library for reading and relaxation, telephones in each apartment for communication with loved ones, transportation arrangements for non-medical needs such as shopping or social outings, transportation to doctors appointments for medical needs, a wellness center to promote overall health and well-being, and Wi-Fi/high-speed internet access.
In terms of care services offered at Prairie Grove Health And Rehabilitation, there is a 24-hour call system available in case of emergencies or assistance needed at any time. The staff also provides 24-hour supervision to ensure the safety and well-being of all residents. Assistance with activities of daily living such as bathing and dressing is provided to those who need it. The staff also assists with transfers from beds or chairs. Special dietary restrictions can be accommodated through personalized diabetes diets and meal preparation services. Medication management is available to help residents properly take their prescribed medications. A mental wellness program is offered to support emotional well-being. Transportation arrangements can be made for various needs.
The dining options at Prairie Grove Health And Rehabilitation take into account special dietary restrictions that some residents may have. Meals are prepared and served in a restaurant-style dining room, allowing residents to enjoy nutritious and delicious meals.
A variety of activities are available at the community to keep residents engaged and social. Concierge services are provided to help with any special requests or needs. Fitness programs are offered to promote physical well-being. Planned day trips provide opportunities for exploration and fun. Resident-run activities allow residents to take charge of their own interests and hobbies. Scheduled daily activities ensure there is always something happening for residents to participate in.
Prairie Grove Health And Rehabilitation is conveniently located near one pharmacy and one restaurant, making it easy for residents to access these services if needed.
Overall, Prairie Grove Health And Rehabilitation provides a comprehensive assisted living community that focuses on meeting the physical, emotional, and social needs of its residents in a comfortable and supportive environment.
This area of Prairie Grove, Arkansas offers a variety of amenities that may be attractive to seniors looking for a peaceful and convenient location. There are several pharmacies within a short driving distance, as well as restaurants offering a range of dining options. For those looking to enjoy the outdoors, there are several parks nearby where residents can take in the natural beauty of the area. In terms of healthcare, there are numerous physicians and hospitals within close proximity, providing ease of access to medical services. Additionally, there are cafes and theaters for entertainment purposes. Overall, this part of Prairie Grove offers a mix of essential services and leisure activities that could make it a desirable location for senior living.
Prairie Grove Health And Rehabilitation is located at 621 South Mock Street, Prairie Grove, AR 72753 in Washington County, Arkansas
Prairie Grove Health And Rehabilitation on seniors.fyi includes 5 photos including images showing interior, decor, dining, bedroom, wall art, plant, lounge, porch, and more.
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