The Lakes At Maumelle Health And Rehabilitation

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The Lakes At Maumelle Health And Rehabilitation

Information last verified:

103 Alexandria Drive, Maumelle, AR 72113

For more information about senior living options: (844) 490-3973

3.4 from 39 reviews
5 stars
21
4 stars
1
3 stars
2
2 stars
2
1 stars
13

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Top 5% Senior Living Community in 2020

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Overall Review of The Lakes At Maumelle Health And Rehabilitation

Pros

  • pro The Lakes at Maumelle provides an at-home feeling with welcoming staff.
  • pro The facility is described as a four-star facility with new staff and a pleasant environment.
  • pro Patricia Green’s kindness and the admissions team are praised for helping families secure timely admissions, and the staff treat residents with respect and empathy.
  • pro The rehab department has a great setup with attentive staff and a positive atmosphere.
  • pro The therapy team is caring and makes each patient feel like family.
  • pro The staff go above and beyond to accommodate patients, and the facility is immaculately clean.
  • pro There are shining stars among the staff, particularly in rehab, who are highly regarded.
  • pro The facility is described as amazing, with wonderful staff and good meals.
  • pro Andrea, the administrator, is seen as caring and dedicated to improving the facility.

Cons

  • pro The facility is not good for elderly rehabilitation care.
  • pro The customer service is poor.
  • pro The nurses and CNAs are providing lackluster care and show no compassion for the patients.
  • pro One CNA is doing all of the care and training and is overworked.
  • pro They abuse and neglect the clients.
  • pro The Lakes at Maumelle was the worst experience the reviewer and their family had.
  • pro Do not ever send your loved one to this location.
  • pro There is a lack of communication from the clinical staff.

Review

The Lakes at Maumelle is best suited for families focused on rehabilitation outcomes and a welcoming, home-like onboarding experience, with the expectation that the therapy team will drive progress and long-term stability. It is a practical fit for loved ones transitioning from hospital to ongoing care who want robust physical therapy and a campus atmosphere that feels like a caring, organized environment. When rehabilitation, particularly mobility and strength work, takes center stage, this community can deliver meaningful gains and a sense of security in a familiar setting. For long-term residents whose needs lean heavily on consistent nursing oversight and predictable day-to-day care, the Lakes can still be a contender, but only if staff reliability and communication are confirmed as current strengths during a firsthand visit.

Where this community becomes trickier is in determining who should look elsewhere. Families that require steady, proactive nursing and CNAs who consistently demonstrate attentiveness may find the care rhythms uneven here. Several reviews point to gaps in day-to-day nursing, with some family members feeling the hands-on medical care and monitoring fall short of expectations. Communication with clinical staff is repeatedly described as inconsistent, and concerns about medication coordination and timely responses recur in troubling ways. The risk signals are heightened for those who rely on transparent updates, predictable staffing, and rigorous safety checks. If a loved one demands dependable oversight, exploring alternative facilities with a proven track record of nursing continuity is prudent.

The strongest, most enduring positives lie in the rehab-centric strengths and the facility’s atmosphere. The Lakes at Maumelle earns credibility for a capable therapy department that can help residents meet practical goals and regain independence. Families repeatedly note a clean, well-kept environment and a reception that feels warm and professional upon entry. In several reviews, admissions and frontline staff, names like Patricia Green and the site leadership, are highlighted for going above and beyond, delivering compassionate onboarding and a sense of individualized attention. When therapy goals are the priority, and when the care plan is actively coordinated with the therapy team, noticeable progress and a sense of “being cared for” can emerge, offsetting some routine frustrations with common nursing care in other facilities.

However, the cons are substantial enough to demand a sober assessment before placing a loved one. The most serious concerns center on inconsistent care quality, understaffing, and reports of neglect or harm in some families’ experiences. Worrisome anecdotes describe overworked CNAs bearing the brunt of daily burdens while licensed nurses appear stretched thin, with communication gaps around orders and safety issues. There are stark warnings from families who believe their loved ones were not treated with adequate compassion or safety, including specific allegations of neglect and severe health declines. These views are not uniform, but the weight and frequency of such accounts demand a cautious posture: verify current staffing ratios, review recent incident and grievance logs, and demand concrete, measurable commitments to safety and patient advocacy.

The balance of indicator signals hinges on timing and leadership stability. If the administration has recently brought in new leadership and a more hands-on approach, as some positive posts imply, there is potential for meaningful improvement. The presence of a dedicated therapy team and a generally clean, orderly environment can provide a strong foundation for progress, particularly for rehab goals and short-to-medium term recovery. Yet such gains can be undermined if nursing care remains inconsistent or if communication lapses persist. Families should push for transparent, day-to-day reporting, clear escalation paths for concerns, and a documented optimization plan that holds every discipline to a higher standard. A facility-wide commitment to accountability will determine whether the pros will consistently offset the cons over time.

In practical decision terms, this community should be considered with disciplined due diligence. Prospective families should seek a direct conversation with the administrator about current staffing models, turnover rates, and concrete safety metrics. Request to tour during multiple shifts to observe nurse and CNA interactions, and insist on meeting both the therapy team and a resident’s current plan of care. Ask for written expectations around family communication, nurse response times, and how emergencies are escalated. If the goal centers on rehabilitation progress and a warm, welcoming entry experience, The Lakes at Maumelle can deliver, provided that the family and the facility sign on to a transparent, verifiable plan for consistent nursing care and proactive safety oversight. For those prioritizing unwavering nursing reliability and predictable day-to-day care, exploring alternatives remains strongly advised.

Features

Housing

  • 70 resident community capacity 70 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Adams (14 miles away) Adams (14 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Lakes At Maumelle Health And Rehabilitation in Maumelle, AR is a premier assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents. With a focus on both physical and mental well-being, this community provides everything needed for a comfortable and fulfilling lifestyle.

Residents at The Lakes At Maumelle can enjoy the convenience of onsite beauty salon services, as well as access to cable or satellite TV in their private accommodations. Community-operated transportation ensures that residents can easily get around town for appointments or outings. A computer center and high-speed internet are available for those who wish to stay connected online.

Meals are served restaurant-style in the dining room, with special dietary restrictions catered to ensure each resident's unique needs are met. Housekeeping services keep the living spaces clean and tidy, while move-in coordination makes the transition into this community seamless.

For recreation and socialization, The Lakes At Maumelle offers several facilities such as a fitness room for exercise, a gaming room for entertainment, and a small library for quiet reading. Outdoor spaces provide opportunities to relax in nature or indulge in gardening activities. A wellness center is also available to help residents maintain their overall health.

The care services provided by The Lakes At Maumelle include 24-hour call system and supervision for peace of mind, assistance with daily living activities such as bathing and dressing, as well as assistance with transfers when needed. Medication management is also offered to ensure that residents receive their medications on time. A mental wellness program aims to promote emotional well-being among residents.

Concierge services are available at The Lakes At Maumelle to assist with various needs or requests. Fitness programs keep residents active and engaged, while planned day trips offer opportunities for exploration outside the community. Resident-run activities allow individuals to participate in events they enjoy, while scheduled daily activities ensure there's always something happening within the community.

With nearby pharmacies, physicians, restaurants, places of worship, and hospitals, The Lakes At Maumelle Health And Rehabilitation provides easy access to essential services for residents' convenience and peace of mind.

Nearby Places of Interest

Places of Worship

  • Rolling Oaks Free Will Baptist Church (0.2 miles)
  • Second Presbyterian Church (6.2 miles)
  • Covenant Presbyterian Church (8.7 miles)

Physicians

  • Carfagno Family Practice Clinic (1.6 miles)
  • Central Arkansas Vein Center (5.8 miles)
  • Little Rock Family Practice (5.8 miles)
  • Endoscopy Center of Little Rock (5.9 miles)
  • Baptist Health Family Clinic-Pleasant Valley (7.2 miles)
  • Premier Gastronenterology (7.2 miles)
  • Breckenridge Family Clinic (7.6 miles)

Restaurants

  • Chick-Fil-A (2 miles)
  • Sonic Drive-In (3.2 miles)
  • Chick-Fil-A (5.7 miles)
  • Chipotle Mexican Grill (5.7 miles)
  • Taziki's Mediterranean Cafe (7 miles)
  • Petit & Keet (7.3 miles)
  • Olive Garden (7.4 miles)

Pharmacies

  • Walgreens (2.1 miles)
  • Mayflower Family Pharmacy (5.9 miles)
  • The Drug Store (7.4 miles)
  • Walgreens (7.5 miles)
  • Cornerstone Pharmacy (8.1 miles)
  • Walgreens (8.2 miles)
  • Drug Emporium (8.2 miles)

Hospitals

  • The BridgeWay (4.4 miles)
  • Arkansas Surgical Hospital (5.8 miles)
  • Hickingbotham Outpatient Center (9.2 miles)
  • CHI St Vincent Infirmary (9.2 miles)

Parks

  • Two Rivers Park (5.3 miles)
  • Burns Park (6.7 miles)
  • Allsopp Park (9 miles)
  • Hounds Lounge Pet Reso (9.2 miles)

Theaters

  • AMC Chenal 9 (8.3 miles)

Cafes

  • Starbucks (8.7 miles)
  • Starbucks (9 miles)
  • Mylo Coffee Co. (9.1 miles)
  • Panera Bread (9.2 miles)

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