Audubon Pointe in North Little Rock, AR

Pros

• Residents describe the management as professional, courteous, and caring, with Jackie and Danielle singled out positively.
• The community is friendly, with residents often socializing in the lobby and activity room.
• Maintenance issues are addressed promptly, with repairs completed quickly.
• The property offers many activities and a welcoming, engaging atmosphere.
• The surroundings are beautiful, with walking paths to parks, stores, and eateries, and a tranquil lake nearby.
• Pest control is proactive, with monthly treatment across all units.
• Many residents express love for living there and appreciation for the managers.

Cons

• The complex has roaches and theft issues, and the new management is rude with rules changing on a moment's notice.
• Audubon's customer service representative is described as extremely rude and unprofessional, unable to assist with move-out information.
• The management threatens to terminate a long-time resident's lease over paying on the first, and appears to pocket seniors' social security funds.
• The property is infested with bed bugs and roaches, repairs are not done, and washers and dryers are often locked.
• The place has fallen apart with no maintenance staff, a single manager, and the office is unresponsive to calls and messages.
• The building is run down with lackluster management, no janitor, no security, and only one maintenance employee for 215 apartments.
• The management is rude and hostile; Jackie is described as condescending and a liar, with residents feeling they are treated unfairly.
• This is described as the worst place for a senior citizen to live, with management that is horrible and has gotten worse.

Review

Audubon Pointe is best suited for independent seniors or couples who want an active, social apartment lifestyle in North Little Rock and can tolerate ongoing management changes and uneven maintenance performance. The upside shows in a bustling resident community, accessible amenities, and a walkable location near parks, shops, and services. It serves as a solid option for those who do not yet require daily hands-on care but want affordable housing with regular programming and opportunities to connect with neighbors. It is not the right fit for residents who rely on consistent, high-touch management, or for anyone who cannot endure intermittent policy shifts and occasional pest or maintenance concerns without finding reliable remedies quickly.

The strongest positives lie in the social ecosystem and ongoing resident engagement. Several residents describe a genuine, friendly neighbor network and a calendar of activities that keeps people busy and connected. When management is stable and responsive, staff members who are praised for professionalism and courtesy can make the difference, and some apartments benefit from timely maintenance responses, which helps minimize disruption. The physical setting - possibly with a lake view or pleasant walking routes - adds to everyday livability, and the sense of community often remains a standout during good years. Pleased tenants also point to consistent pest control measures as a baseline improvement, even if issues recur for some units.

Yet the downsides are hard to overlook and consistently color the overall impression. Management comes through as the single most influential variable, with frequent turnover and shifting leadership creating confusion about rules and expectations. Front-desk and office interactions can feel discourteous or rushed, and a pattern of abrupt rule changes or perceived favoritism under new leadership can leave residents unsettled. Maintenance, while capable on good days, is uneven - staffing shortages and overextended teams translate into delayed fixes, with some residents reporting long waits for repairs or insufficient on-site support for a complex of hundreds of apartments. The complaints extend to environmental concerns as well, including claims of pests in units and common areas, paired with allegations that not all issues are addressed promptly or transparently.

Despite these tensions, the pros can offset the cons for residents who prize community life and are flexible about administrative volatility. A robust social life and neighborly camaraderie offer tangible daily dividends when management maintains a steady rhythm and residents feel heard. Where management has stabilized or where long-tenured staff members like reliable managers provide consistent leadership, residents describe a more cohesive experience and a stronger sense of belonging. Maintenance improvements in certain periods, plus periodic pest-control efforts, can alleviate immediate annoyances and reduce disruption. For many, the property's location, walkability, and nearby conveniences continue to be meaningful factors that keep Audubon Pointe attractive, especially for those who enjoy social activities and easy access to everyday amenities.

Families and individuals who prioritize dependable governance, transparent policies, and a consistently clean, well-maintained environment should weigh alternatives more seriously. The volume of mixed reviews suggests a meaningful risk of ongoing management turnover and inconsistency, which can jeopardize lease terms, service expectations, and long-term stability. Anyone who requires regular on-site assistance, predictable rent practices aligned with Social Security timing, or a high level of pest prevention and rapid remediation should consider other options with a clearer track record of steady leadership. Prospective residents with strong tolerance for on-again, off-again administrative drama may still find Audubon Pointe workable if they connect with consistently professional managers and keep expectations aligned with the building's realities.

A practical decision approach should begin with a direct, current tour and frank conversations with residents about day-to-day life. Verify who the on-site leadership is now and ask current tenants about response times to maintenance requests, the reliability of front-desk staff, and any changes to lease terms. Inspect common areas for cleanliness, assess the condition of laundry facilities, and ask to review pest-control records and maintenance logs. Request a copy of the most recent service agreements and a sample lease to confirm due dates, penalties, and what is included in rent. If stability, predictable communication, and a consistently well-kept environment are non-negotiables, it is prudent to explore alternatives before committing; for others who value community and affordability and can live with some administrative volatility, Audubon Pointe remains a viable option worth a serious visit.

This part of North Little Rock, Arkansas offers a convenient and diverse range of amenities for seniors looking to settle in the area. With several family practice clinics nearby, including Carfagno Family Practice Clinic and Little Rock Family Practice, access to quality healthcare is readily available. There are also reputable pharmacies such as Walgreens and The Drug Store within close proximity for easy prescription refills. Places of worship like Rolling Oaks Free Will Baptist Church and Second Presbyterian Church provide spiritual support for residents. In terms of recreation, seniors can enjoy the serene surroundings of Two Rivers Park or Burns Park, while entertainment options include AMC Chenal 9 theater. Additionally, there are popular dining options such as Chick-Fil-A and Taziki's Mediterranean Cafe, as well as cafes like Starbucks and Panera Bread for casual meetups with friends. Overall, this area offers a comfortable and vibrant atmosphere suitable for senior living.

Physicians

• Carfagno Family Practice Clinic (0.2 miles)
• Central Arkansas Vein Center (4.3 miles)
• Little Rock Family Practice (4.3 miles)
• Endoscopy Center of Little Rock (4.3 miles)
• Baptist Health Family Clinic-Pleasant Valley (5.6 miles)
• Premier Gastronenterology (5.7 miles)
• Breckenridge Family Clinic (6.2 miles)

Restaurants

• Chick-Fil-A (0.4 miles)
• Sonic Drive-In (1.9 miles)
• Chick-Fil-A (4.1 miles)
• Chipotle Mexican Grill (4.2 miles)
• Taziki's Mediterranean Cafe (5.8 miles)
• Petit & Keet (5.8 miles)
• Olive Garden (5.9 miles)

Pharmacies

• Walgreens (0.5 miles)
• The Drug Store (5.9 miles)
• Walgreens (6.3 miles)
• Cornerstone Pharmacy (6.4 miles)
• Bowman Curve I (6.6 miles)
• Walgreens (6.8 miles)
• Dziurkowski, Nicholas - Nicholas Dziurkowski (6.8 miles)

Places of Worship

• Rolling Oaks Free Will Baptist Church (1.8 miles)
• Second Presbyterian Church (4.8 miles)
• Covenant Presbyterian Church (7 miles)

Hospitals

• The BridgeWay (3.7 miles)
• Arkansas Surgical Hospital (5 miles)
• Hickingbotham Outpatient Center (7.7 miles)
• CHI St Vincent Infirmary (8.1 miles)

Parks

• Two Rivers Park (3.9 miles)
• Burns Park (6.1 miles)
• Hounds Lounge Pet Reso (7.7 miles)

Theaters

• AMC Chenal 9 (6.6 miles)

Cafes

• Starbucks (7 miles)
• Panera Bread (7.7 miles)
• Starbucks (7.9 miles)