Willowbend Healthcare And Rehabilitation
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830 Canal Street, Marion, AR 72364
For more information about senior living options: (844) 490-3973
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Willowbend's staff are excellent and the facility is clean, with caring personnel. The Director of Nursing and administrative team are kind and supportive, and the environment feels like home with personalized rooms. Residents receive excellent care from all departments, with attentive, compassionate attention. The facility emphasizes teamwork to deliver high-quality care, including restaurant-style dining, specialized activities, therapy services, and individualized care plans. The staff are professional, friendly, and attentive, and residents appear happy. Willowbend is a beautiful home on a golf course with staff who put residents first and communicate well with families.
The facility is described as having zero communication with families. The nurse in charge did not call any family to report a loved one was found unresponsive and taken to the hospital, where they were pronounced dead. Family members had to learn of the death from other relatives, with no information provided by the facility. Not a single family member was contacted by the facility about the incident or the patient's status. The admission process involved a five-day run-around, and at discharge there was no bed available. It is suggested that unless someone has money or good insurance, the facility may not be a good choice due to communication and care concerns.Willowbend Healthcare and Rehabilitation in Marion, Arkansas presents itself in many voices as a facility with strong front-line warmth, a spotless environment, and a team-oriented approach to care. Reviewers consistently highlight a well-kept campus that feels welcoming from the moment you arrive, with a newer look and a setting near a golf course that lends a sense of calm. They praise restaurant-style dining, engaging activity programs, and a range of therapy and personalized care plans that are designed to meet residents where they are. Across the board, the facility is described as clean, bright, and attentive, with a palpable emphasis on making residents feel treated with dignity and respect.
The longest-running praise centers on the lived experience of families who have called Willowbend home for years. One reviewer notes that a loved one has lived there for almost five years and describes the experience as deeply supportive, citing the Director of Nursing, the Administrative Team, and the nursing staff as consistently kind and responsive. The environment is portrayed as more than just a place to stay - it's described as "like home," with a personal room that family members decorate with their loved one's belongings to create comfort. The sentiment is reinforced by gratitude for the CNAs and housekeepers, whose steady presence has made the daily routine easier for everyone involved. The reviewer offers a heartfelt wish for blessings on all who work there and their families, emphasizing the emotional weight of caregiving and the importance of compassionate, ongoing support.
Another vivid portrait comes from a family experience with a father who lived at Willowbend in 2018, when advanced dementia required vigilant supervision and wheelchair mobility. The care described was comprehensive and attentive across departments, with the patient often smiling because of the attention he received from medical staff and even from the director and marketing staff. A particularly memorable moment - when he introduced a staff member as his girlfriend - captures the personal, human connections that staff fostered. As his end of life approached, he received in-facility hospice care, and caregivers reportedly took pride in the quality of his skin and the careful attention given to his needs. The review frames the decision to move to Willowbend as a meaningful, almost familial choice - an acknowledgment that the facility felt like home during a difficult journey.
Beyond individual stories, Willowbend is described as a cohesive community of healthcare providers who collaborate to deliver high-quality care. The facility is stated to offer not only skilled nursing but also a holistic suite of services, including geriatric-appropriate therapy, social and recreational programming, and ongoing communication with families through care plans and updates. Reviewers repeatedly emphasize a team-based approach - professional yet personable - where staff work together to address medical needs while also supporting residents' emotional and social well-being. This sense of teamwork and comprehensive care is presented as a core strength, underscoring the belief that the facility's resources are aligned to support both residents and their loved ones.
There is also a strong positive undercurrent about the facility's environment and the way it presents itself to the community. A reviewer fondly describes Willowbend as a "beautiful new facility" with staff who are professional but friendly and attentive, and where residents seem happy. The imagery here extends to a sense of belonging - a beautiful home on a golf course where decisions are made with residents' best interests at heart, and where families feel that clear and timely communication is valued. The sense is that Willowbend is not just a place to receive care, but a community that strives to keep residents safe, respected, and engaged.
However, not all experiences align with the glowing narratives. Several reviewers report significant gaps in communication and family liaison that cast a shadow over otherwise positive impressions. One review bluntly advises that, unless families have substantial financial resources or robust insurance, they may fare better elsewhere due to a perceived absence of meaningful communication. The reviewer recounts a painful death in which no one from the facility informed family members about the passing, instead leaving the responsibility to hospice on call staff. Details about which hospital the loved one had been taken to were not provided, and family members were left without timely updates during a shocking and vulnerable time. The sentiment here is one of frustration and disappointment in the facility's bedside manner and responsiveness.
The concerns extend to other distressing episodes as well. In another account, a family describes a lack of timely notification when a stepmother was found unresponsive and transported to a hospital, with the family learning of the situation only through a relative who called to check on her. The patient's hospital destination was not disclosed, and family members were not contacted at all despite being on the call list. The reviewer characterizes the experience as uncaring and unprofessional, especially given the inability to visit or receive information over a weekend. Added to this are broader accusations of mismanagement at critical moments, including a sense that the facility failed to establish a clear plan for admission or discharge, leaving a family with the impression of disorganization and unreliable information.
Taken together, the collection of experiences at Willowbend paints a nuanced picture. The facility clearly excels in many domains - cleanliness, a warm and home-like atmosphere, dedicated staff, and a broad spectrum of services designed to meet the complex needs of older adults. Relationships formed between residents and caregivers are repeatedly highlighted as the heart of the positive experiences, and the community ethos shines through in many testimonials. Yet these strengths are tempered by serious concerns about communication, family updates, and the handling of sensitive events such as admissions, discharges, and patient deaths. The messages converge on a central truth: Willowbend has the capacity to be a compassionate, well-run home for many residents, but the quality of the experience for families can hinge on how well the facility communicates, coordinates, and includes families in critical moments.
118 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Memphis International (17 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Willowbend Healthcare and Rehabilitation in Marion, AR is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. Residents can unwind and pamper themselves at the in-house beauty salon, enjoy their favorite TV shows through cable or satellite TV, and explore the local area with the assistance of community-operated transportation.
For those who like to stay connected, there is a computer center with Wi-Fi/high-speed internet access available. The dining room offers delicious restaurant-style meals prepared by professional chefs, and residents can also choose from special dietary options to cater to their specific needs. Housekeeping services are provided, ensuring a clean and tidy living environment.
Residents have access to various recreational facilities such as a fitness room, gaming room, small library, and outdoor spaces including a garden. Planned daily activities are scheduled for socializing and engaging in stimulating hobbies. A wellness center is available for those who want to maintain their physical health.
The assisted living community provides comprehensive care services including 24-hour call system and supervision, assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is offered to ensure residents are taking their medications correctly. A mental wellness program is also implemented to support residents' emotional well-being.
Transportation arrangements can be made for non-medical needs as well as doctor's appointments. The move-in coordination service simplifies the transition process for new residents. Five nearby pharmacies and physicians make access to essential medical services convenient. Additionally, there are several restaurants in close proximity for residents looking for dining options outside the community.
At Willowbend Healthcare and Rehabilitation, residents will find themselves surrounded by comfort, convenience, and opportunities for socialization while receiving personalized care tailored to their unique needs.
Willowbend Healthcare And Rehabilitation is located at 830 Canal Street, Marion, AR 72364 in Crittenden County, Arkansas
Willowbend Healthcare And Rehabilitation on seniors.fyi includes 8 photos including images showing interior, bedroom, decor, landscaping, living room, spacious, dining, lighting, and more.
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Interior
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