1207 Willow Run Road, Lake City, AR 72437
For more information about senior living options: (844) 490-3973
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The staff are kind and generous with their gentle care for residents. The facility is very clean, and the staff are helpful. The staff are very friendly and helpful. The food has flavor.
The facility is very understaffed. Families cannot reach their relatives by phone. Residents are left on pads because the facility runs out of briefs. The staff are rude and negligent. Staff seem more concerned with things outside of work than with residents' care. A nurse yelled at the family when taking mom home. The mom is neglected and eats only the bare minimum because the food is so bad. Promised restorative therapy has not been delivered. The facility did not provide medications, personal items, pads, or a walker, and the patient was removed within 24 hours. The reviewer would not recommend this facility.Across several firsthand accounts, this facility presents a complex picture: the people who work there can be kind and attentive, and the environment can feel clean and welcoming. One reviewer opens with praise for the staff's gentleness and care toward their mother, noting that the staff are "kind and generous with their gentle care." Another observer echoes a similar sentiment, calling the place "very clean" and describing the staff as helpful, while another person mentions that moving a loved one there left them with their mom "happier" than before. In these threads, there are hopeful moments when residents appear to receive respectful, considerate attention from some team members, and the facility's overall atmosphere can feel orderly and pleasant.
But the sentiment about day-to-day care is deeply mixed, and a thread of serious concerns runs through many reviews. A prominent complaint centers on staffing levels: the facility is described as "VERY understaffed," with the added misery of being unable to reach the staff or administration by phone. This communication gap compounds other problems, leaving families feeling cut off from the care decisions affecting their loved ones. When families do reach the site, they report frustration about responsiveness, coordination, and the ability to advocate effectively for residents' needs. The sense conveyed is that when staffing is thin, even small requests or changes can feel impossible to achieve.
Another troubling pattern involves basic supplies and daily care logistics. Reviewers recount residents being left on pads because the facility "run[s] out of briefs," forcing families to intervene by providing supplies themselves. The situation is described as not only inconvenient but indicative of neglect, with one account noting that a family member had to buy essential items for a patient's room. There are also more troubling moments, including reports of rude or negligent behavior by staff members, and a specific incident where a nurse allegedly yelled at a family member who was taking their mom home for the weekend rather than addressing the underlying questions about the patient's treatment plan. The overarching message to emerge from these anecdotes is that, for some, integrity and attentiveness in everyday caregiving are inconsistent at best and absent at times.
The reviews also touch on the broader culture and staffing expectations by those with inside experience. A nurse with almost a decade of experience in the field explicitly states they have refused to work for nursing homes in Arkansas for this very reason, arguing that the care of loved ones should never be treated as merely a paycheck. The commenter frames the issue in moral terms - these are "our parents, sisters, brothers, aunts, uncles, grandparents, sometimes our children" - and questions what has gone so wrong in healthcare culture that leads to neglect or misprioritization. This perspective adds a layer of empathy and urgency to the criticisms, suggesting systemic pressures that may be imperiling residents' well?being when staffing and support structures falter.
Specific rehab experiences deepen the alarm. One review documents taking a relative here for rehabilitation after vascular leg surgery and finding that caregivers did not deliver as promised - the patient did not receive medications or necessary personal items, and there was no timely provision of a walker or other essentials. In this case, the reviewer decided to remove the patient within 24 hours and explicitly states they would not recommend the facility in any circumstance. The insistence on non?negotiable standards of care - medication management, mobility aids, and respect for promised therapies - appears as a powerful counterpoint to the more favorable posts about clean facilities and helpful staff.
Amid these criticisms, several reviewers still offer positive notes that can't be ignored. For some families, the facility's cleanliness stands out as a bright point, and the staff who are present are described as friendly and helpful. In a few stories, families report tangible improvements after moving their loved ones there, with residents appearing happier and more engaged. The food, sometimes a point of critique in long-term care settings, is praised in at least one account for having flavor and not being as universally bland as expected. These positive experiences remind readers that the staff who are on hand can deliver compassionate, competent care when conditions allow.
Taken together, the collection of reviews paints a nuanced portrait of a facility that struggles with critical operational challenges even as it retains capacities for kindness, cleanliness, and resident well?being in some moments. The most urgent concerns circle around understaffing, communication gaps, supply management, and the consistent delivery of promised therapies and rehabilitative care. Families report that when these elements falter, the consequences can be severe - ranging from neglect of basic needs to abrupt, emotionally charged encounters with staff - and that such failures erode trust in the facility's ability to safeguard residents' health and dignity.
For families evaluating this facility, the message is clear: during a stay or rehab period, close, proactive engagement is essential. Ask about staffing levels on each shift, request regular updates, and verify whether restorative therapies and equipment provisions are reliably scheduled and delivered. Look for patterns across multiple visits and conversations with different staff members, and consider seeking corroboration from outside sources, including state regulators or patient advocacy groups. While the clean environment and some compassionate staff can be positives, the most critical decision points revolve around consistent upholding of daily care standards, timely access to medications and therapy, and the facility's ability to communicate openly when concerns arise.
75 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Lakeside Health And Rehab in Lake City, AR is a vibrant assisted living community that offers a wide range of amenities and care services to ensure the comfort and wellbeing of its residents. Our residents can enjoy the convenience of having a beauty salon on-site, as well as access to cable or satellite TV for their entertainment needs.
We prioritize our residents' mobility by providing community-operated transportation services and organizing transportation arrangements for non-medical purposes, such as shopping trips or social outings. Additionally, we have a computer center where residents can stay connected with loved ones or engage in online activities.
When it comes to dining, our residents are treated to restaurant-style meals served in our elegant dining room. We cater to special dietary restrictions and provide diabetes diets when needed. Our dedicated staff also assists with meal preparation and service.
To promote an active lifestyle, we offer various recreational facilities such as a fitness room, gaming room, outdoor space, and a small library. Our wellness center provides mental wellness programs to support the overall health of our residents.
Residents at Lakeside Health And Rehab benefit from 24-hour call systems and supervision for their safety and peace of mind. Our compassionate staff is available around the clock to provide assistance with daily living activities including bathing, dressing, transfers, and medication management.
Our community prioritizes socialization and engagement by offering concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities. This helps foster a sense of belonging among our residents and encourages them to lead fulfilling lives.
At Lakeside Health And Rehab, we understand the importance of accessibility. We have three pharmacies conveniently located nearby along with restaurants and places of worship for our residents' convenience.
Overall, Lakeside Health And Rehab offers a comfortable and supportive environment where residents can enjoy their independence while receiving personalized care tailored to their specific needs.
Lakeside Health And Rehab is located at 1207 Willow Run Road, Lake City, AR 72437 in Craighead County, Arkansas
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