Jonesboro Health And Rehabilitation in Jonesboro, AR

Pros

• The staff is attentive, professional, and compassionate.
• The rehab program is top-notch, offering personalized care that helps residents make remarkable progress.
• The facility is on a fantastic path, with ongoing improvements in both building and care quality.
• The environment is clean, modern, and feels like home, with friendly, caring staff.
• The administration and social services teams are helpful, responsive, and respectful to families.
• Families describe the care as excellent and the staff as compassionate, respectful, and devoted to residents' dignity.
• The facility is new and well-maintained, and many reviewers would highly recommend it for its care and atmosphere.

Cons

• The place is described as awful with a shocking lack of care, including bedsores and fluid buildup.
• It is said to be all about the money, with respite care being refused when needed.
• Untimely medication distribution and overall poor staff management are reported.
• Communication with families is consistently poor or nonexistent.
• The operations are described as unprofessional, with phone calls often going unanswered.
• The food quality is criticized as poor, with meals sometimes not arriving.
• Sanitation and overall cleanliness are called horrible.
• Staff are described as rude, inattentive, or not caring for residents.
• Many reviewers say they would not recommend the facility or would give zero stars.

Review

Jonesboro Health and Rehabilitation is best suited for families that want a modern, clean environment with a strong emphasis on rehab services and memory-care support, delivered by staff who residents and families report as genuinely caring. The facility's newer building and orderly campus create a sense of safety and dignity, and when the care team is aligned, there is clear potential for meaningful progress in rehabilitation and steady, respectful daily routines. It also works well for families seeking regular communication and a sense that the resident is treated with personal attention, especially for residents who benefit from structured activities and a stable, home-like atmosphere.

Those who should consider alternatives are families that cannot tolerate inconsistent nursing presence, delays in medication administration, or gaps in basic daily care. A sizable portion of feedback points to disjointed communication, under-staffing at peak times, and occasional lapses in sanitation and comfort. Some families report rude or overwhelmed staff, missed meals, or call bells that go unanswered for extended periods. For hospice or short-term respite needs, there are troubling anecdotes about denial of services or hesitation around arranging timely support, which signals a need for extreme caution and explicit policy verification before committing.

The strongest positives center on the rehabilitation program and the personal character of many caregivers. Reviewers repeatedly praise the rehab team for personalized plans and tangible progress, and they highlight staff members who consistently treat residents with patience and respect. The memory-care unit is described as well-staffed and attentive, with residents maintaining dignity, staying clean, and engaging with activities and routine. Families note that administrators and social services staff are accessible, responsive, and involved in coordinating care, insurance, and discharge planning, which can make the experience markedly less stressful for relatives.

Yet the downsides are real and persist across multiple accounts. Reports of bedsores, fluid buildup, and delayed or missed medications point to serious clinical gaps when staffing is stretched. Food quality and dining experience are repeatedly called out as inconsistent, with some meals described as cold or impersonal. Sanitation issues, noisy environments, and occasions where call lights go unanswered contribute to a sense of neglect for some residents. There are also concerns about leadership turnover and inconsistent bedside oversight, which can undermine confidence in the long-term stability of care and the facility's responsiveness to family concerns.

In weighing pros and cons, the rehab strength, compassionate staff, and the home-like setting provide substantial offset when the care plan is tightly managed and staffing levels are stable. Prospective families should insist on concrete safeguards: a clear, written care plan with medication administration timelines, a dedicated point person for family updates, and a trial period during which progress and responsiveness are tracked. Tours should probe the memory-care unit specifically, observe activity programming, and verify recent health-inspection outcomes. Ask for a detailed conversation about respite and hospice policies to avoid the frustration described by some families.

Ultimately, Jonesboro Health and Rehabilitation offers a compelling option for families prioritizing a clean, modern facility with strong rehab and genuinely compassionate staff. It is not a one-size-fits-all choice; it rewards those who demand reliability, transparent communication, and diligent clinical oversight. For families who can secure stable staffing, consistent med timing, and proactive family involvement, this community can feel like a trustworthy home. For others - especially where consistent daily care, timely meds, and high-quality dining are non-negotiable - explore alternatives or approach admission with a rigorous, performance-based agreement and ongoing oversight to protect the resident's dignity and well-being.

This part of Jonesboro, Arkansas offers a variety of amenities that cater to senior living. With multiple places of worship within close proximity, individuals can easily practice their faith. Access to healthcare services is also convenient with several physicians, hospitals, and pharmacies nearby. In terms of leisure activities, residents can enjoy going to the theater at Malco Hollywood 12 Cinema or spending time at Miracle League Park. Additionally, there are a variety of dining options available including Kandela Grill and Cracker Barrel for delicious meals. Transportation options such as U-Haul Moving & Storage and Air Choice One make it easy for seniors to get around the area. Overall, this neighborhood provides a well-rounded and convenient environment for senior living in Jonesboro.

Places of Worship

• Southern Baptist Convention (0.6 miles)
• Central Baptist Church (0.6 miles)
• Southern Baptist Convention (1.4 miles)
• Jehovah's Witnesses (1.7 miles)
• Saint Paul United Methodist Church Parsonage (1.8 miles)
• Southern Baptist Convention (1.8 miles)
• Holy Angel (2 miles)

Theaters

• Malco Hollywood 12 Cinema (0.6 miles)

Physicians

• Fletcher Family Eyecare (0.6 miles)
• Comprehensive Pain Specialists (0.8 miles)
• Nea Baptist Sleep Center (1 miles)
• NEA Baptist Clinic (1.1 miles)
• Northeast Arkansas Clinic (1.2 miles)
• Apache Dr Childrens Dr Beck (1.3 miles)
• Ross Eye Care (1.3 miles)

Restaurants

• Kandela Grill (0.6 miles)
• Meals for Moms (0.8 miles)
• Cracker Barrel (0.8 miles)
• Casa Maya (0.9 miles)
• Tokyo House (0.9 miles)
• Burger King (1 miles)
• Madden Crab (1.1 miles)

Hospitals

• Surgical Hospital of Jonesboro (0.8 miles)
• St Bernards Hospice (1.8 miles)

Pharmacies

• Allcare Pharmarcy (1 miles)
• Fred's Pharmacy (1.2 miles)
• Walmart Pharmacy (1.4 miles)
• Kroger Pharmacy (1.6 miles)
• Walmart Pharmacy (1.9 miles)
• Walgreens (2 miles)
• Country Mart Pharmacy (2.1 miles)

Parks

• Miracle League Park (1.4 miles)
• Jonesboro Parks & Recreation Department (5.5 miles)

Cafes

• Starbucks (1.8 miles)
• Shadrachs Coffee (2.9 miles)

Transportation

• U-Haul Moving & Storage (1.9 miles)
• Air Choice One (2.9 miles)
• Carco Nationalease (3.6 miles)