Southern Trace Rehabilitation And Care Center

Pros

• Southern Trace has a welcoming atmosphere where everyone is friendly and attentive to the residents.
• The staff at Southern Trace takes the time to sit and talk with residents, actively listening to their needs and concerns.
• Residents at Southern Trace have access to exercise equipment and participate in enjoyable outings.
• The facility provides transportation for residents to appointments, hair or nail salons, enhancing their overall well-being.
• Families can easily take residents out for special occasions like Christmas and Thanksgiving, allowing for quality time together.

Cons

• The family member does not receive the services that were paid for, such as exercise programs.
• The food is subpar, leaving him often hungry and dissatisfied.
• The staff behavior is unprofessional, with the administrator hanging up on calls rather than addressing concerns.
• Staff members dismiss the family member's concerns by claiming he is losing his mind instead of seeking solutions to the issues.
• There is a lack of proper communication and support from the staff regarding problems faced by residents.

Review

In today’s increasingly digitized world, the care and comfort of elderly family members are more crucial than ever, prompting many families to seek out suitable residences that can offer both a nurturing environment and essential services. However, not all facilities deliver on their promises. One striking example is a review of a particular care facility where one family member openly expressed disappointment in the services provided. The reviewer described numerous inadequacies, notably in fulfilling basic needs such as nutrition and social engagement. These concerns speak volumes about the potential pitfalls that families face when making decisions for their loved ones.

The individual who is staying at this facility personally pays for his accommodation but finds himself deprived of the exercise programs that were promised. This oversight raises serious questions about the value received relative to expenses incurred. Furthermore, the food served has been described as subpar; residents reportedly do not receive enough nourishment, leading to frequent feelings of hunger. Such fundamental failures may contribute to an overall decline in health and well-being, which should be especially concerning in an environment meant to provide support and care.

Adding to these grievances is the troubling conduct of the staff at this facility. Described by one family member as “terrible,” it seems that professional standards are notably lacking. Instead of addressing legitimate concerns or engaging constructively with family members seeking clarification or assistance, staff members often resorted to dismissive behaviors. The reviewer highlighted an instance involving the administrator, who allegedly displayed childish behavior by hanging up during calls rather than facilitating mature dialogue regarding complaints or queries posed by families. This sort of interaction not only undermines trust but leaves families feeling unsupported during a critical time.

In stark contrast to this negative experience shines another facility: Southern Trace. A glowing review paints a picture of warmth and caring atmosphere among both staff and residents alike. The author describes how interactions there felt genuine—the caregivers engaged meaningfully with residents, taking time to listen and relate to them personally. This level of attentiveness fosters an enriching environment where individuals feel valued rather than overlooked—a crucial aspect for anyone residing in assisted living settings.

Southern Trace further distinguishes itself through its provisions for physical activity and social outings—amenities missing from other facilities’ offerings. Equipped with exercise equipment on-site, residents can stay active while participating in group activities designed to promote camaraderie among peers. Outings on buses allow residents not only access necessary appointments like haircuts or medical visits but also afford opportunities for recreational enjoyment outside the facility's confines—a simple pleasure often taken for granted yet vital for mental stimulation.

Additionally, Southern Trace recognizes familial connections during holiday seasons by allowing family members to sign out their loved ones for celebrations like Thanksgiving or Christmas dinner before returning them later that same day. This policy underscores respect for familial bonds—something exceedingly important as many grapple with transition periods into assisted living arrangements.

In conclusion, these contrasting reviews highlight critical aspects that families must consider when evaluating potential facilities for their loved ones' care needs. The difference between receiving adequate support versus facing severe deficiencies can significantly influence resident well-being and satisfaction levels within any given community setting dedicated to elder care services.

Restaurants

• McDonald's (0.3 miles)
• Chick-Fil-A (0.4 miles)
• Waffle House (0.5 miles)
• U.S. Pizza (0.7 miles)
• Slim Chickens (1.8 miles)
• Tacos 4 Life (1.8 miles)
• Chili's Grill & Bar (1.8 miles)

Physicians

• Bryant Family Clinic Pa (0.4 miles)
• Saline Ob-Gyn (0.5 miles)
• Family Practice Associates (5.1 miles)
• Central Arkansas Cardiology Associates (5.4 miles)
• Saline Med-Peds Group (5.6 miles)
• Benton Dental Center (5.6 miles)
• Baptist Health Imaging Center-Saline County (5.7 miles)

Pharmacies

• Walmart Pharmacy (0.7 miles)
• CVS Pharmacy (0.7 miles)
• Walgreens (5.6 miles)
• Smith Caldwell Drug Store (5.8 miles)
• Smith Caldwell Long Term Care (5.8 miles)
• West Side Pharmacy (6.3 miles)
• Walgreens (6.3 miles)

Places of Worship

• Park Place Baptist Church (1.6 miles)
• Spring Creek Baptist Church (3.3 miles)
• Salem United Methodist Church (3.4 miles)
• Church At Rock Creek (9.5 miles)
• Covenant Presbyterian Church (10.4 miles)

Transportation

• Saline County Regional Airport (SUZ) (2.1 miles)

Parks

• Otter Creek Park (4.6 miles)
• Riverside Park Complex Center (7.1 miles)
• Woodlands Edge Park (9.4 miles)
• Hounds Lounge Pet Reso (10.3 miles)

Theaters

• Tinseltown USA (5.2 miles)
• Royal Players (6 miles)
• Cinemark Colonel Glenn 18 And Xd (8.5 miles)
• AMC Chenal 9 (10.9 miles)

Hospitals

• Saline Memorial Hospital (5.5 miles)
• Hickingbotham Outpatient Center (11.3 miles)

Cafes

• Starbucks (10.3 miles)
• Panera Bread (10.8 miles)