Surprise Health & Rehabilitation Center in Surprise, AZ

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  • Interior

    A modern kitchen interior with wooden accents and stylish lighting.

  • Decor

    A modern lobby seating area with chairs and tables arranged by large windows.

  • Living Room

    A cozy living room featuring a modern stone fireplace, blue armchairs, and a vibrant orange rug.

  • Building

    A modern building with a desert landscape under a clear sky.

  • Architecture

    Aerial view of a modern architectural complex featuring a landscaped courtyard and winding pathways.

  • Bedroom

    A clean and well-organized hospital room with a bed, chair, and window.

  • Trees

    Aerial view of a modern courtyard with a winding pathway and landscaped greenery.

  • Windows

    A cozy dining room featuring a wooden table set with black napkins and cups, surrounded by cushioned chairs. A chandelier hangs overhead, and a piece of artwork decorates the wall.

  • Dining

    A breakfast table setting featuring coffee, water with lemon, and various dishes.

  • Landscaping

    A modern commercial building with a prominent entrance and well-maintained landscaping.

  • Lighting

    A cozy lounge area with comfortable seating and artwork on the walls.

  • Entrance

    A modern hotel building with a spacious parking area and a prominent entrance.

  • Seating Area

    A modern lobby with comfortable seating and stylish decor.

  • Fireplace

    A modern living area with colorful chairs and a stone fireplace, featuring bright teal curtains and a vibrant rug.

Surprise Health & Rehabilitation Center in Surprise, AZ

Surprise Health & Rehabilitation Center is a nursing home community in Surprise, AZ.

Information last verified:

14660 West Parkwood Drive, Surprise, AZ 85374

For more information about senior living options: (866) 208-4318

4.1 from 120 reviews
5 stars
83
4 stars
10
3 stars
4
2 stars
2
1 stars
21

Overall Review of Surprise Health & Rehabilitation Center

common 45 reviews mention this

Staff are consistently caring

Residents and families often describe the staff as kind and responsive.

A large share of reviews emphasize personal, compassionate help from nurses, CNAs, therapists, and front-desk staff. Many reviewers say staff took time to listen, answered questions, and helped residents feel comfortable during rehab. Several comments also highlight specific team members by name and describe teamwork across disciplines, from therapy to nursing to case management.

differentiator 30 reviews mention this

Therapy helps residents improve

Physical and occupational therapy is frequently credited for progress.

Multiple reviews describe PT/OT working with residents to regain mobility, strength, and the ability to return home. Reviewers commonly mention therapists being encouraging, knowledgeable, and willing to “push” appropriately, while also tailoring exercises to the individual. There are also some mixed comments about therapy time or follow-through, but positive therapy experiences are a clear recurring theme.

common 18 reviews mention this

Food quality gets mixed feedback

Meals are often praised, though some residents want improvements.

Many reviews say the food is good, arrives on time, and in some cases feels better than expected for rehab. A few reviewers mention ordering or menu help from dietary staff and appreciate the day-to-day meal experience. Other reviews criticize food quality or nutrition, and a couple describe meals as cold or not meeting expectations.

common 14 reviews mention this

Cleanliness is a frequent plus

Reviews repeatedly mention a clean environment that feels supportive.

Cleanliness comes up often, with reviewers describing the facility as clean, well-maintained, and conducive to healing. Some comments also tie the environment to feeling comfortable and safe during recovery. A few negative reviews mention issues like cleanliness lapses or cleanliness-related concerns, but overall cleanliness is one of the more consistent positive points.

caveat 20 reviews mention this

Staffing and medical care concerns

Some reviews report delays and concerns with medical care.

Alongside strong praise, several reviews describe problems related to staffing levels, responsiveness, or medical decision-making. A number of negative comments mention long waits for help after pressing call buttons, gaps in care with scheduled needs, or disputes about medications and treatment. There are also reviews that criticize in-house medical attention, describe discharge or follow-up delays, or question how promptly issues were addressed.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 100 resident community capacity 100 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Restaurants

  • Fuzzy's Southwest Sports Grill (0.4 miles)
  • Crooked Putter (0.9 miles)
  • The Brookside II Sports Bar (0.9 miles)
  • Bonfire Craft Kitchen & Tap House (1.1 miles)
  • Carrabba's Italian Grill (1.1 miles)
  • Sonic Drive-In (1.2 miles)
  • Tailgaters Sports Bar & Il Primo Pizza And Wings (1.4 miles)

Physicians

  • Arizona Center for Hemotology and Oncology (0.4 miles)
  • Arizona Dermatology Specialists (0.5 miles)
  • Nally Family Practice: Adam Nally, DO (0.5 miles)
  • Allergy Asthma Clinic (0.7 miles)
  • Antonio Yu Jr (0.8 miles)
  • Bestcare Internal Medicine (0.8 miles)
  • Yu, Antonio Yu Antonio V Jr MD PC (0.8 miles)

Pharmacies

  • Walgreens (0.4 miles)
  • Sunrise Valley Pharmacy (0.5 miles)
  • Walgreens (1.2 miles)
  • Fry's Pharmacy (1.3 miles)
  • CVS Pharmacy (1.6 miles)
  • CVS Pharmacy (2 miles)
  • Walmart Pharmacy (2 miles)

Cafes

  • Starbucks (0.5 miles)
  • Starbucks (1.1 miles)
  • The Grand Cafe (1.8 miles)
  • Sumo Snow (2.3 miles)
  • Starbucks (2.8 miles)
  • Starbucks (2.9 miles)
  • Starbucks (3 miles)

Parks

  • Kingswood Parke HOA Park (0.6 miles)
  • Surprise Community Park (1.4 miles)
  • Pet Park Sun City Grand (1.8 miles)
  • Indoor Playgrounds International (1.9 miles)
  • Veramonte Park (3.6 miles)
  • Asante Park (4 miles)

Hospitals

  • Apricus Medical Group (0.9 miles)

Theaters

  • AMC Surprise Pointe 14 (3.1 miles)

Places of Worship

  • St Clare of Assisi Catholic Church (3.2 miles)

Frequently Asked Questions

Where is Surprise Health & Rehabilitation Center?
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