Rock Creek at The Park in Surprise, AZ
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Rock Creek at The Park is a memory care community in Surprise, AZ.
Information last verified:
14552 West Parkwood Drive, Surprise, AZ 85374
For more information about senior living options: (866) 208-4318
At Rock Creek at The Park, the monthly costs for accommodations reflect a premium offering in comparison to the averages found in Maricopa County and throughout Arizona. For a semi-private room, residents can expect to pay $6,000 per month, significantly outstripping the county's average of $2,801 and the state average of $2,820. Similarly, for those seeking a studio apartment, the cost stands at $7,000 per month which is notably higher than Maricopa County's average of $3,960 and Arizona's average of $3,829. These figures underscore Rock Creek's positioning as a more luxurious choice within the market, catering to individuals seeking enhanced amenities and services.
| Floor plans | Rock Creek at The Park | Maricopa County | Arizona |
|---|---|---|---|
| Semi-Private | $6,000 | $2,801 | $2,820 |
| Studio | $7,000 | $3,960 | $3,829 |
Many reviewers describe the building as very clean and well kept.
Multiple residents and family members highlight cleanliness, calling out a spotless or always-clean environment and rooms that look cared for. A few reviewers also contrast this with moments they found unpleasant, like smells they noticed. Overall, the cleanliness feedback is mostly positive, but not universal.
Dining is repeatedly praised, with attention to dietary needs.
Reviewers frequently describe the meals as good—often pointing to homemade or delicious food. Several comments also connect dining with handling different dietary requirements, which aligns with the community’s restaurant-style dining and meal offerings. There are also a couple of criticisms, including requests for lower sodium and an unpleasant dining experience during one resident’s stay.
Scheduled activities are a consistent reason families feel confident.
Families repeatedly mention that activities are scheduled and that residents are kept engaged, with examples like bingo, exercise and cooking classes, and music or special events. Some reviewers also describe outings and group participation that help residents connect socially rather than spending time in isolation. One reviewer also notes activities and themed décor helped a loved one feel comfortable early on.
Residents receive memory-care-focused support with regular monitoring.
Several reviews emphasize dementia knowledge, prompt attention to needs, and a structured approach that supports day-to-day functioning. Families describe staff monitoring residents, one-on-one support, and secure spaces with locked rooms. Reviews also mention a monthly support group facilitated by leadership, and the community’s memory-care programming aligns with that focus.
Staff care and responsiveness are the most consistent positive themes in reviews.
A large share of reviewers describe the staff as compassionate, welcoming, and attentive—from front desk through nursing and other support roles. Multiple comments highlight quick response when concerns are raised, along with clear communication with families. Even in mixed reviews, the discussion often centers on whether staff handled needs appropriately and communicated effectively.
A minority of reviewers report severe breakdowns in care and communication.
Some 1-star reviews describe incidents involving medical neglect allegations, delayed responses, and family concern about being given accurate information. Other negative reviews mention falls and lack of assistance during transitions, as well as follow-up disagreements about what happened. While most reviews describe strong care, these reports are severe enough that families should review them carefully and ask detailed questions.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
66 resident community capacity
Memory Care
Cats allowed
Dogs allowed
Activities off-site Activities on-site
Air-conditioning
Bath tubs
Beautician on-site Beauty salon
Cable or satellite TV
Computer center
Devotional services on-site
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Ground floor units
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor common areas Outdoor space
Private bathrooms
Respite or short term stays offered
Restaurant-style dining
Small library
Telephone
Wellness center
Wheelchair accessible showers
Wi-Fi/high-speed internet available
Community operated transportation Transportation arrangement Transportation arrangement (non-medical) Transportation to doctors appointments
12-16 hour nursing
24-hour call system 24-hour supervision Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care
High acuity care
Incontinence care Meal preparation and service
Medication management
Mental wellness program Mild cognitive impairment
Special dietary restrictions Specialized memory care programming Diabetes diet Gluten-free Guest meals International cuisine Kosher Low / no sodium Meals provided No Sugar Restaurant style dining Room service Special dietary restrictions Special dining programs Vegan Vegetarian
Art classes
Catholic services Community-sponsored activities
Concierge services
Cooking classes
Day trips and outings Devotional activities on-site
Educational speakers / life long learning Fitness programs
Karaoke
Live musical performances Live well programs Other religious services Planned day trips Resident-run activities Scheduled daily activities
Visiting Rabbi Visiting chaplain or priestThis part of Surprise, Arizona offers a mix of convenient amenities for seniors looking to settle down in the area. There are several restaurants within a short distance, ranging from sports bars to craft kitchen options. Additionally, there are multiple physicians and pharmacies nearby, providing easy access to healthcare services. The variety of parks in the vicinity offer opportunities for outdoor recreation and relaxation. Furthermore, there are cafes for socializing and enjoying a cup of coffee. For those who enjoy entertainment, there is a movie theater just a few miles away. Overall, this part of Surprise provides a well-rounded environment with an array of options for seniors looking to enjoy their retirement years in comfort and convenience.
At Rock Creek at The Park, the monthly costs for accommodations reflect a premium offering in comparison to the averages found in Maricopa County and throughout Arizona. For a semi-private room, residents can expect to pay $6,000 per month, significantly outstripping the county's average of $2,801 and the state average of $2,820. Similarly, for those seeking a studio apartment, the cost stands at $7,000 per month which is notably higher than Maricopa County's average of $3,960 and Arizona's average of $3,829. These figures underscore Rock Creek's positioning as a more luxurious choice within the market, catering to individuals seeking enhanced amenities and services.
Rock Creek at The Park is located at 14552 West Parkwood Drive, Surprise, AZ 85374 in Maricopa County, Arizona
Rock Creek at The Park enhances the well-being of residents with memory care services through a comprehensive approach to their unique needs. With 24-hour supervision, residents receive constant support, ensuring safety and security around the clock. Assistance with activities of daily living--such as bathing, dressing, and transfers--enables individuals to maintain dignity and fosters independence while minimizing frustrations associated with these tasks. Incontinence care is handled sensitively, contributing to comfort and confidence in daily routines. Meal preparation and service are tailored to meet dietary needs while promoting social interaction during mealtimes. Medication management safeguards adherence to prescribed regimens, vital for maintaining health in those with cognitive challenges. The mental wellness program addresses emotional well-being through engaging activities that stimulate cognitive function, especially beneficial for individuals with mild cognitive impairment. Additionally, specialized memory care programming offers structured environments designed specifically for those affected by dementia or Alzheimer's disease, providing purposeful engagement that aligns with their cognitive abilities.
Yes, Rock Creek at The Park allows both dogs and cats.
Rock Creek at The Park on seniors.fyi includes 24 photos including images showing interior, decor, bedroom, windows, dining, chandelier, lighting, living room, and more.
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Interior
Decor
Living Room
Building
Architecture
Bedroom
Windows
Dining
Lighting
Seating Area
Fireplace
Floor Plan
Patio
Lobby
