Overall Review of Desert Samaritan Care Ctr
caveat
8 reviews mention this
Wait times and slow service
Several reviews describe long waits before getting seen.
Many reviewers say the ER or intake process took far longer than expected, including hours waiting for triage, an X-ray, or a doctor. Some reviews describe being left in rooms or waiting areas without regular check-ins, even when they were dealing with urgent symptoms. A few reviewers also mention delays tied to specific steps like imaging or consults, which added frustration during an already stressful visit.
caveat
5 reviews mention this
Communication gaps for families
Residents and families describe difficulty getting timely updates.
Several reviews complain that phone calls and requests for information went unanswered or required repeated follow-ups. A few reviewers describe situations where they had to physically go to the unit to get an update, rather than receiving regular communication. Others mention poor handoffs or missing follow-through on discharge-related paperwork and statements needed for work.
caveat
4 reviews mention this
Concerns about cleanliness
Some reviews raise serious cleanliness concerns.
A small set of reviews report visibly dirty conditions, including reports of urine on bedding and dirty floors. Others describe pest problems, with mentions of roaches appearing in rooms, and note that the issue affected their comfort and trust in the environment. There are also reviews alleging standing water or rooms not being properly cleaned during longer stays.
caveat
4 reviews mention this
Pain control and treatment delays
Reviews also mention delays in symptom relief.
Several reviewers describe pain control that did not meet expectations after surgery or during an ER visit, including delayed or missing pain medication. Others report long waits before receiving certain treatments, such as breathing treatments in respiratory cases. A few reviews also connect these delays with feeling dismissed or not being checked on when they pressed for help.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Nearby Places of Interest
This part of Mesa, Arizona offers a diverse range of amenities and services that cater to the needs of seniors looking for a convenient and comfortable living environment. With several parks nearby, including Daumler Park, Selleh Park, and Tempe Beach Park, residents can enjoy outdoor activities and leisurely strolls. There are also a variety of dining options such as In-N-Out Burger, Hibachi Grill Super Buffet, and The Dhaba for those who prefer dining out. Additionally, there are multiple pharmacies like Walgreens and CVS Pharmacy in close proximity for easy access to medication refills. Places of worship such as Kingdom Hall and Temple Emanuel provide spiritual fulfillment within the community. For entertainment, seniors have access to theaters like Alamo Drafthouse Tempe and Harkins Tempe Marketplace 16. Cafes like Starbucks and Infusion Coffee & Tea offer relaxing spaces to socialize or unwind. Medical facilities such as HonorHealth Medical Group and Oasis Behavioral Health Hospital ensure quality healthcare services are readily available. Public transportation options like METRO University Dr /Rural make it easy for seniors to get around the area conveniently. Overall, this part of Mesa offers a well-rounded environment that promotes an active and fulfilling lifestyle for seniors.
Parks
- Daumler Park (0.7 miles)
- Selleh Park (1.7 miles)
- Tempe Beach Park (4.6 miles)
Restaurants
- In-N-Out Burger (1.1 miles)
- Hibachi Grill Super Buffet (1.2 miles)
- Green Corner Restaurant (1.3 miles)
- Raising Cane's Chicken Fingers (2.1 miles)
- Restaurant Huauchinangos Mexican Food (2.2 miles)
- The Dhaba (2.2 miles)
- Mandi House (2.5 miles)
Pharmacies
- Walgreens (1.6 miles)
- Walgreens (1.9 miles)
- Fry's Pharmacy (2.2 miles)
- CVS Pharmacy (2.2 miles)
- Walgreens (2.2 miles)
- Walmart Pharmacy (2.5 miles)
- Walgreens (2.7 miles)
Places of Worship
- Kingdom Hall (2 miles)
- Temple Emanuel (3.3 miles)
- Mesa Arizona Temple (3.6 miles)
- Islamic Community Center of Tempe (4.1 miles)
- First United Methodist Church of Gilbert (5.4 miles)
Theaters
- Alamo Drafthouse Tempe (2.8 miles)
- Harkins Tempe Marketplace 16 (3.2 miles)
- AMC Mesa Grand 14 (4.2 miles)
- Arizona Mills 18 w/ IMAX (5.2 miles)
Cafes
- Starbucks (2.9 miles)
- Infusion Coffee & Tea (3 miles)
- Starbucks (3.1 miles)
- Dutch Bros Coffee (3.3 miles)
- Dutch Bros Coffee (3.6 miles)
- Starbucks (4 miles)
- Starbucks (4 miles)
Physicians
- 20/20 Image Eye Centers (3.3 miles)
- Oasis Behavioral Health Hospital (4 miles)
- HonorHealth Medical Group - South Tempe - Primary Care (4.6 miles)
- Momdoc-Women for Women (5 miles)
- Southwest Endoscopy & Srgcntr (5.4 miles)
- Centre For Contemporary Dental Concepts (5.6 miles)
- Riviera Opticare (5.6 miles)
Transportation
- METRO University Dr /Rural (3.5 miles)
Skilled Nursing Facility
Phoenix Sky Harbor International (8 miles away)
Broad care options with an active, friendly community.
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