Opp Health And Rehabilitation

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  • Interior

    A nicely decorated dining room with tables covered in blue tablecloths, arranged with floral centerpieces.

  • Living Room

    A cozy living room corner with a lamp on a wooden coffee table between two sofas.

  • Building

    A rehabilitation center with an American flag flying, surrounded by a well-maintained lawn and trees.

  • Bedroom

    A hospital room with a bed, balloons, and a chair near a window.

  • Dining

    A cozy kitchen with wooden cabinetry, featuring a dining table and chair, along with essential appliances like a refrigerator and stove.

  • Rehabilitation

    A rehabilitation room equipped with parallel bars and exercise equipment.

Opp Health And Rehabilitation

115 Paulk Avenue P O Box 730, Opp, AL 36467

For more information about senior living options: (844) 490-3973

4.4 from 74 reviews
5 stars
60
4 stars
2
3 stars
0
2 stars
2
1 stars
10

Skilled Nursing Facility

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    Overall Review of Opp Health And Rehabilitation

    Pros

    • pro The staff are described as friendly.
    • pro Blair is heaven-sent.
    • pro Some staff members are excellent and genuinely care.
    • pro Samantha, the admissions coordinator, is professional, attentive, and goes above and beyond.
    • pro Courtney Wilson is polite, respectful, and very professional.
    • pro The admissions team (Samantha and Courtney) is professional and a pleasure to work with.
    • pro Hall 4 staff Amy and all CNAs provided excellent care.
    • pro The facility is beautiful and welcoming.
    • pro Samantha Parks is thorough, professional, and thoughtful during admissions.

    Cons

    • pro The reviewer described the experience as the worst of their life and alleged numerous violations.
    • pro The reviewer states ONH has low morale and poor quality of care, with empty promises, inadequate baths, and limited outside time or doctor appointments.
    • pro The reviewer says ONH needs to clean house and remove unprofessional CNAs to stop neglect and mistreatment.
    • pro The reviewer was disappointed that therapy paid for out of pocket was never delivered nor refunded.
    • pro The reviewer reports a communication problem, with requests ignored and staff failing to fulfill basic needs like orange juice, clothing, and supplements.
    • pro The reviewer describes a relative's stay as terrible, including wearing someone else's clothes, no medications, dirty sheets, and mispacked belongings.
    • pro The reviewer warns others not to send a loved one there, alleging misleading tours.

    Review

    Opp Health and Rehabilitation presents a landscape of strongly mixed experiences from the families and individuals who have interacted with the facility. Some readers describe it as a place with caring, capable staff and a welcoming admissions team, while others recount ongoing concerns about neglect, miscommunication, and inconsistent care. The stories span months and touch on admissions, daily care, medical coordination, and the personal impact on loved ones, painting a complex picture of a facility that some see as turning a corner and others see as still deeply troubled.

    Several accounts paint a troubling picture of daily care and basic needs not being met. One commenter, admitted in October 2023, describes "the worst experience" of their life, with "a moral that is low" and "the worst quality of care." They report not receiving proper baths, having been to the shower perhaps ten times since admission, and a lack of transportation to doctor appointments. They say they have seen only a handful of days outside their room since arriving and that, after medications, "no CNA even comes to check on me." The same review asserts there is a broad pattern of promises without delivery, calling out a "communication problem" where requests fall on "deaf ears." There are also specific accusations of negligence, such as not receiving missed supplements or vitamins, and a general sense that "requests are ignored" and "missed." One highly negative anecdote recalls a charged weekend where a patient was left in someone else's clothes, no medications were given, and teeth were not brushed, with dirty sheets and misfiled belongings. Another account alleges a pattern of other patients' clothes or items appearing in a loved one's room, highlighting a lack of attention to detail and basic hygiene.

    These concerns are paired with frustrations about administrative follow-through. Several reviews describe a failure to deliver therapy that had been paid for, and others say refunds or promised compensation never materialized. The frustration is further sharpened by repeated references to poor or ineffective communication, including direct statements that requests for simple items - orange juice, dietary supplements, or missing clothing - were routinely denied or ignored. In one note, the writer threatens to contact the county health board if mistreatment does not stop, underscoring the seriousness with which these families view the problems.

    Amid the negative experiences, there are strong voices praising specific individuals and moments of care. A nurse named Blair is singled out as "heaven sent" and described as going above and beyond, especially during a family member's final moments when Blair called to update them as their grandfather was passing and honored his religious beliefs. Blair's compassion and responsiveness stand in sharp relief against more generalized charges of neglect, illustrating how one caregiver's extraordinary empathy can leave a lasting impression even in a facility with broader systemic concerns. Other clinicians and staff members - Donna, Mary Lee, and a broader range of nurses and CNAs - are recognized for their kindness and professionalism in certain interactions, suggesting that the care experience on the floor can be uneven yet deeply meaningful when positive staff members are involved.

    The admissions process itself receives a very different kind of praise. A recurring theme across multiple comments is appreciation for Samantha (often referred to as Samantha Parks) and Courtney in Admissions. They are described as professional, patient, and genuinely helpful, making the admission process smoother, more transparent, and less stressful during what is described as a difficult decision-making period. Phrases like "God send," "truly amazing," and "went above and beyond" occur frequently, with families noting that Samantha answered questions promptly, provided clear guidance, and remained available for questions even after admissions. Several reviews emphasize that Samantha and Courtney consistently deliver a supportive, reassuring, and respectful experience, and some families even credit them with turning what could have been a daunting transition into a positive step for their loved ones.

    The overall sentiment about Opp Health and Rehabilitation appears to be a study in contrasts. On one hand, there are persistent accusations of neglect, inadequate communication, and failure to honor basic needs or promised services. On the other hand, there is clear and heartfelt gratitude for particular staff members and for the admissions team. Several comments describe the facility as clean and welcoming, with the admissions team seen as especially capable and compassionate. The presence of respectful, patient care in certain wings and by specific nurses counters some of the worst accusations, suggesting that when good staff are engaged, residents can receive attentive, compassionate care that resonates deeply with families.

    In summation, Opp Health and Rehabilitation is depicted as a place where strong individual acts of care exist within a broader context of serious concerns. Families describe experiences that range from deeply frustrating and at times alarming neglect to moments of extraordinary empathy and professionalism. The admissions team - especially Samantha Parks and Courtney - receives wide praise for easing transitions and keeping families informed. Meanwhile, clinicians like Blair are celebrated for delivering genuine compassion at critical moments. The facility's leadership and internal processes come under scrutiny in some reviews, with requests for improved communication, accountability, and follow-through on promised services. The collective narratives suggest a facility that is capable of excellent care when the right staff are involved, yet struggles with consistency, scheduling, and ensuring every patient's basic needs are consistently met across all shifts and units.

    Features

    Housing

    • 197 resident community capacity 197 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Opp Health And Rehabilitation is an assisted living community located in Opp, AL. Our community offers a wide range of amenities and care services to ensure that our residents have all their needs met.

    In terms of amenities, we have a beauty salon for our residents to enjoy pampering and self-care. We also provide cable or satellite TV for entertainment purposes. Our community operates transportation for the convenience of our residents, whether it be for daily activities or doctors' appointments. A computer center is available for those who wish to stay connected with loved ones or explore the digital world.

    We have a welcoming dining room where residents can enjoy restaurant-style dining with nutritious and delicious meals prepared by our staff. For those who prefer cooking on their own, we offer kitchenettes in some units. Housekeeping services are provided to ensure that our residents' living spaces are clean and tidy at all times.

    Our community boasts various recreational facilities such as a fitness room, gaming room, garden, and outdoor space where residents can engage in physical activity or simply relax and enjoy nature. We also have a small library for book lovers to indulge in literary adventures.

    Residents at Opp Health And Rehabilitation can stay connected with friends and family through telephone and Wi-Fi/high-speed internet access. Move-in coordination services are available to make the transition into our community as smooth as possible.

    When it comes to care services, we have 24-hour call system and supervision to ensure the safety and well-being of our residents around the clock. Assistance with bathing, dressing, and transfers is readily available whenever needed. Our dedicated team also provides medication management and diabetes diet support.

    Mental wellness is important to us, so we offer a mental wellness program designed specifically to promote emotional well-being among our residents. Special dietary restrictions are accommodated to cater to individual needs.

    At Opp Health And Rehabilitation, we believe in keeping our residents engaged and active through various activities such as fitness programs, resident-run activities, and scheduled daily activities. We also organize planned day trips for our residents to explore the surrounding areas and enjoy new experiences.

    Our community is conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, and places of worship.

    At Opp Health And Rehabilitation, we strive to provide a warm and caring environment for our residents while ensuring their comfort and security.

    Nearby Places of Interest

    Located in Opp, Alabama, this area offers a variety of amenities for senior living. With several physicians and medical clinics within close proximity, residents have easy access to healthcare services. Pharmacies are also conveniently located nearby for medication needs. Places of worship provide spiritual support, while parks offer opportunities for outdoor recreation. Transportation options include U-Haul rentals and the Andalusia Airport Helicopter Operations Center for travel needs. A range of dining options, from fast food to cafes, cater to different tastes. For entertainment, Clark Cinemas is a short drive away. Hospitals like Andalusia Regional Hospital & Sports Medicine and Elba General Hospital and Nursing Home are easily accessible for medical emergencies. Overall, this part of Opp provides a well-rounded community that caters to the needs of seniors looking for a comfortable and convenient living environment.

    Physicians

    • Ohr (0 miles)
    • Bhagwan D Bang M.D. (0.2 miles)
    • South Alabama Pediatrics (0.2 miles)
    • Opp Family Medicine PC (0.4 miles)
    • Mizell Memorial Medical Clinic (0.4 miles)
    • AMC- Affordable Medical Care (1.6 miles)
    • Covington Women's Health Care (11.8 miles)

    Pharmacies

    • Larry's Prescriptions (0.2 miles)
    • T & C Pharmacy (0.5 miles)
    • Walmart Pharmacy (11.2 miles)
    • Bryan Pharmacy (13.8 miles)
    • Fred's Pharmacy (13.9 miles)
    • Health Mart Pharmacy (14 miles)
    • Mallette Drug Co. (14 miles)

    Places of Worship

    • inside.Out Ministry (0.5 miles)
    • Northern Heights Baptist Church (0.6 miles)
    • Southern Baptist Convention (0.7 miles)
    • Methodist Parsonage (0.8 miles)
    • First Assembly of God Church (0.9 miles)
    • First Baptist Church (0.9 miles)
    • St Stephen AME Church (1.1 miles)

    Parks

    • Opp City Park (0.8 miles)
    • Florala State Park (1 miles)
    • Skelly Field (7.7 miles)
    • Dream Park (11.8 miles)
    • Johnson Park (12.8 miles)
    • Elba Recreation Department (14 miles)
    • Summerlyn Memorial Park (14.2 miles)

    Transportation

    • U-Haul Neighborhood Dealer (1 miles)
    • Ryder (1.2 miles)
    • Andalusia Airport Helicopter Operations Center (7.8 miles)
    • U-Haul Neighborhood Dealer (12.7 miles)
    • U-Haul (13.3 miles)
    • Andalusia Opp Airport (13.9 miles)
    • U-Haul Neighborhood Dealer (14.2 miles)

    Restaurants

    • Four Sons (1 miles)
    • Burger King (1.1 miles)
    • Southern Fried Threads (1.5 miles)
    • Church's Chicken (1.6 miles)
    • Pizza Hut (1.7 miles)
    • 84 East Cafe (1.9 miles)
    • Coffee Baking Co. (10.3 miles)

    Cafes

    • Howard's Cafe (1.4 miles)
    • The Silver Spoon Cafe (7.1 miles)
    • Javatime (12.1 miles)

    Theaters

    • Clark Cenimas (13.3 miles)

    Hospitals

    • Andalusia Regional Hospital & Sports Medicine (14 miles)
    • Andalusia Regional Hospital (14 miles)
    • Elba General Hospital and Nursing Home (14.1 miles)

    Frequently Asked Questions

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