Crowne Health Care Of Mobile
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954 Navco Road, Mobile, AL 36605
For more information about senior living options: (844) 490-3973
Crowne Health Care of Mobile is described as a great place to work. Families report excellent long-term care at Crowne on Navco Road, providing peace of mind. The facility is described as a no-tolerance environment that strives to be fair. Staff enjoy interacting with residents, who look forward to the activities. The gazebo has been remodeled, contributing to a welcoming, family-like atmosphere. The staff are caring and responsive, making residents comfortable and well-engaged. The memory care unit is run with respect and dignity in a clean, comfortable environment with good food. The rehab team is outstanding, with therapists and nurses delivering high-quality care. The day shift is praised for providing great care. The facility's dedication shines through during challenging times, such as the pandemic.
Reviewers say the facility neglected to inform the designated healthcare advocate promptly after injuries, sometimes delaying 24 hours or more. The administration is described as crafty and manipulative, skirting the truth and not holding itself accountable. There are reports of emotional abuse and care neglect, including multiple falls and inadequate communication to families. Staff are described as rude with no bedside manner, with concerns that necessary changes for loved ones were denied. A reviewer alleges serious harm or death occurred due to care, including claims that a resident was killed. The facility is labeled as unsafe and should be closed by multiple reviewers. The food is criticized as horrible, with poor portions and unsatisfactory meal service. Understaffing is reported to cause residents to wait long for help, especially during evening and night shifts.Crowne Health Care of Mobile is best suited for families prioritizing skilled nursing rehab and long-term care in a structured, activity-rich environment where the day staff are engaged, responsive, and capable of delivering hands-on attention. It can be an excellent match for residents who thrive on routine, value social programming, and respond well to a family-like atmosphere in which caregivers actively participate in daily activities. Those seeking near-perfect safety metrics, an unassailable safety record, or consistently seamless care across all shifts should consider alternatives. The facility's history includes both widely praised caregiving and troubling allegations, so the fit hinges on tolerance for variability in leadership, staffing, and incident handling.
On the positive side, reviewers repeatedly highlight genuine warmth from frontline caregivers, palpable commitment from nurses and CNAs, and a rehab program that produces tangible gains. Families describe therapists who push for real progress, with formal positive outcomes after rehabilitation stays, and with staff who explain plans and address questions promptly. The environment is portrayed as welcoming and comfortable, with activities that give residents a social life and a sense of purpose. Several long-term residents and their families speak to years of stable, respectful care, and memory care units are credited with maintaining dignity and offering patient-centered routines. When care is good, the care team is commended for being thorough, accessible, and emotionally supportive.
Yet the most troubling through-line in the reviews centers on reliability and leadership. A substantial number of accounts report serious lapses in safety and communication: injuries that were not promptly disclosed to families, multiple falls resulting in fractures, and perceptions that administrative leadership deflect responsibility rather than address issues head-on. Allegations of neglect, emotional distress, and even outright manipulation by administration sit alongside claims of theft and privacy violations. Night and evening shift care is criticized by some families as insufficient, leaving loved ones waiting for help, while others praise daytime staff as the true bright spot. This contrast underscores a core risk: care quality appears highly dependent on shift and moment-to-moment supervision.
These pros do not entirely offset the cons. For residents who come for rehab, the combination of strong clinical staff, an active daily routine, and a generally clean environment can yield meaningful recovery and a calmer family experience amid the process. For long-term residents, however, the persistent anecdotes of delayed response, understaffing, and inconsistent governance are hard to ignore. The gaps in transparency - perceived or real - about investigations and accountability undermine trust and can overshadow otherwise positive clinical care. In short, the clinical strengths and the family-oriented culture can work well, but they do not erase the legitimate concerns about safety, communication, and governance that recur in multiple reviews.
Given the mixed picture, alternatives deserve consideration for families prioritizing safety, consistent oversight, and transparent administration. If a preferred facility is selected, it should be approached as a place where the care plan is actively monitored by families, with clear, timely communication about any incident, injury, or change in condition. Prospective residents and their families should demand current staff-to-resident ratios, a concrete plan for night-time coverage, and recent state survey results. In parallel, it is wise to verify whether problems cited in past reviews have been remediated and to request opportunities to meet the director of nursing and front-line supervisors. The decision calls for balancing the compelling rehab and caregiver warmth against the gravity of documented safety and governance concerns.
In practical terms, tours should focus on observing shift dynamics, asking for real-time examples of how emergencies and incidents are communicated, and requesting recent feedback from families with similar needs. Questions for leadership should include incident investigation timelines, staff training on patient autonomy and consent, and the facility's trajectory on retaining caregivers across shifts. If the family outcome hinges on robust, transparent accountability as much as on compassionate nursing, Crowne Health Care of Mobile remains a viable option - but not the default choice. It can deliver exceptional rehab-driven progress and a comforting daily rhythm, yet it also requires serious due diligence and a readiness to intervene early if patterns of neglect, miscommunication, or staffing gaps resurface.
174 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Mobile Regional (9 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Crowne Health Care of Mobile is an assisted living community located in Mobile, AL. Our facility offers a wide range of amenities to ensure that our residents feel at home and have access to the services they need.
Our amenities include a beauty salon, where residents can pamper themselves and feel their best. We also offer cable or satellite TV for entertainment, as well as community-operated transportation for outings and appointments. Our computer center allows residents to stay connected with loved ones, while our dining room provides restaurant-style dining for delicious meals.
Residents can stay active in our fitness room and enjoy various games in our gaming room. We also have a beautiful garden and outdoor space for those who enjoy nature. Our housekeeping services keep the community clean and tidy, while private bathrooms provide convenience and privacy.
In terms of care services, we have 24-hour call systems and supervision to ensure the safety and well-being of our residents. Our staff is available to assist with activities of daily living, such as bathing, dressing, and transfers. We also offer assistance with medication management and diabetes diets.
At Crowne Health Care of Mobile, we prioritize mental wellness through our dedicated program. Special dietary restrictions are accommodated, ensuring that each resident's nutritional needs are met. Transportation arrangements are made both for non-medical purposes and doctors' appointments.
Our community offers a range of activities to keep residents engaged and active. These include fitness programs, planned day trips, resident-run activities, and scheduled daily activities organized by our staff.
With cafes, pharmacies, physicians' offices, restaurants nearby, as well as places of worship and hospitals within close proximity, our residents have easy access to essential services.
Overall, Crowne Health Care of Mobile provides a comfortable and caring environment for seniors who require assistance with daily tasks but wish to maintain their independence and engage in an active lifestyle.
This part of Mobile, Alabama offers a mix of dining options ranging from fast food chains like McDonald's and Burger King to sit-down restaurants like Royal Knight the Restaurant & Lounge and Mudbugs At The Loop. For those who enjoy coffee, there are several Starbucks locations in the vicinity. Medical care is easily accessible with Maysville Medical Center and Southern Psychiatry nearby, along with pharmacies such as Pharmacy Services of Mobile and Midtown Pharmacy. Residents can also find spiritual support at places of worship like Little Flower Catholic Church and Dauphin Way Baptist Church. In terms of healthcare facilities, Springhill Medical Center and Infirmary Health System are located within a few miles, providing comprehensive medical services for seniors living in the area.
Crowne Health Care Of Mobile is located at 954 Navco Road, Mobile, AL 36605 in Mobile County, Alabama
Crowne Health Care Of Mobile on seniors.fyi includes 9 photos including images showing building, healthcare, grass, outdoors, palm trees, landscaping, brick wall, architecture, and more.
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