Northway Health And Rehabilitation

Pros

• The nursing home staff at Northway is friendly and responsive to family concerns in a timely manner.
• The facility is well-maintained and clean, contributing to a positive atmosphere for residents.
• Northway Health and Rehab offers engaging activities for residents, including holiday parties and an annual fashion show.
• The occupational therapists at the facility have developed good rapport with families and provide excellent assistance to residents.
• The rooms are spacious, allowing for comfortable living conditions for the residents.

Cons

• The rooms are not well kept, with issues like ripping floorboards and poorly maintained clothing.
• Personal belongings, such as clothing and accessories, frequently go missing without explanation.
• Staff members often ignore patients, allowing them to walk around in soiled clothing.
• Employees do not acknowledge visitors and seem distracted by personal devices instead of attending to residents.
• There are concerns about male residents wandering into female residents' rooms without supervision.
• Communication with staff regarding issues can be difficult, requiring multiple calls and interactions before resolution.
• Some relatives have experienced problems with the loss of their loved ones' belongings.

Review

The reviews of Northway Health and Rehabilitation portray a complex picture of the facility, highlighting both commendable aspects and significant drawbacks. Residents' experiences reveal a range of emotions, showcasing both satisfaction and frustration with the services provided at this nursing home.

One reviewer expressed appreciation for the overall service at Northway, describing the staff as friendly and responsive to family concerns. This sentiment points to an element of personal care that many families seek when choosing a nursing home for their loved ones. The facility's upkeep was also noted positively, suggesting that it is well-maintained and provides a clean environment for its residents. Activities such as holiday parties and fashion shows were mentioned as engaging experiences for residents, contributing to a vibrant community atmosphere.

Conversely, another review sheds light on troubling issues related to room conditions and personal belongings. The reviewer described their mother’s room as poorly maintained, specifically noting issues such as ripping floorboards. This discrepancy in the quality of accommodations raises serious concerns about how consistently maintenance standards are applied across the facility. The reviewer emphasized dissatisfaction with the $190 cost relative to the subpar living conditions, illustrating that financial expectations have not been met for some families.

An alarming aspect highlighted in this review is the mismanagement of personal belongings. The reviewer reported missing clothing items—both upper and lower plaids—as well as other possessions like a watch and seasonal attire. Such incidents can lead to distress not only for residents but also for their families who trust that their loved ones are being cared for in an appropriate manner. The issue of misplacement indicates potential shortcomings in staff attentiveness or organizational practices which could be rectified with better systems in place.

Moreover, complaints about staff behavior further complicate perceptions of Northway Health and Rehabilitation. One particularly concerning point raised was that caregivers often appeared disengaged from their work; they were described as being absorbed in personal phone use or socializing among themselves instead of actively attending to resident needs. This lackadaisical approach has resulted in residents wandering unsupervised between rooms—a situation particularly dangerous given that many patients may suffer from conditions such as Alzheimer's disease that complicate their ability to navigate safely.

While one review acknowledged certain positive aspects—including rapport with occupational therapists—it simultaneously revealed frustrations regarding communication with administration when handling issues or concerns. Families often found themselves navigating multiple calls before receiving resolution on matters related to care or belongings, highlighting inefficiencies within management structures at Northway Health and Rehabilitation.

In conclusion, while there are facets of Northway Health and Rehabilitation that some families appreciate—such as community events and friendly staff—the negative reviews illustrate critical areas needing attention: room maintenance, management of personal items, attentiveness from caregivers, and efficient communication channels between families and facility staff. These dual perspectives reflect broader challenges faced by nursing homes aiming to balance high-quality care with operational efficiency while maintaining transparency towards residents' families.

Physicians

• Painsouth (0.1 miles)
• Baptist Health System (1.9 miles)
• Mark, Victor Dr-Spain Rehabilitation Center (2.1 miles)
• Children's of Alabama - Pediatric ENT Associates (2.1 miles)
• Maria S. Prelipcean, MD (2.1 miles)
• UAB Center For Aging (2.3 miles)
• Alabama Ophthalmology Associates PC (2.4 miles)

Places of Worship

• Galilee Baptist Church (0.2 miles)
• United Methodist Center (2.9 miles)
• Levite Jewish Community Center (3.6 miles)
• Dawson Family of Faith (4.1 miles)
• All Saints Episcopal Church (4.2 miles)
• Canterbury United Methodist Church (4.5 miles)
• McElwain Baptist Church (4.9 miles)

Restaurants

• Eugene's Hot Chicken (0.6 miles)
• El Barrio (1.3 miles)
• Bistro 218 (1.3 miles)
• Helen (1.3 miles)
• Cayo Coco (1.4 miles)
• Pies & Pints (1.6 miles)
• Cahaba Brewing Company (1.6 miles)

Cafes

• Revelator Coffee Company (1.3 miles)
• The Essential (1.4 miles)
• The Red Cat (1.7 miles)
• Starbucks (1.7 miles)
• Continental Bakery (3.1 miles)
• Starbucks (5.3 miles)

Parks

• Rotary Trail (1.6 miles)
• Railroad Park (1.7 miles)
• Avondale Park (2.4 miles)
• Ensley Park (5.4 miles)

Hospitals

• UAB Hospital (2 miles)
• Women & Infants Center (2 miles)
• Benjamin Russell Hospital for Children (2 miles)
• UAB Spain-Wallace Building (2 miles)
• Callahan Eye Foundation Hospital (2.1 miles)
• Ascension St Vincent’s Birmingham (2.2 miles)
• Baptist Medical Center (3.5 miles)

Pharmacies

• Birmingham Nuclear Pharmacy (2 miles)
• Walgreens (2.2 miles)
• Birmingham Apothecary (2.4 miles)
• CVS Pharmacy (2.6 miles)
• Walgreens (3.1 miles)
• Walgreens (3.3 miles)
• Hospira (3.9 miles)

Transportation

• Concourse C (3.8 miles)
• Birmingham-Shuttlesworth International Airport (BHM) (3.9 miles)
• Runway (4.1 miles)