Northway Health And Rehabilitation in Birmingham, AL
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Information last verified:
1424 North 25Th Street, Birmingham, AL 35234
For more information about senior living options: (844) 490-3973
Families were impressed by the staff's professionalism and care, and felt assured their loved ones would be well cared for. The staff provided outstanding, compassionate care through difficult times, giving families peace of mind. The therapy department is exceptional, with Danielle standing out as a caring and effective speech therapist. The nursing staff is passionate and the administration is outstanding, with residents truly cared for and adored. Northway is known for a clean facility with loving, compassionate employees, good food, and a strong therapy team. Families note that staff from the front office to the back office are consistently dedicated and available. The staff are friendly, professional, and treat patients like family, making families comfortable leaving loved ones there. The facility is clean, well-maintained, with spacious rooms and engaging activities for residents. Northway Health and Rehab is highly recommended due to responsive staff and a welcoming environment. Reviewers praise therapists for going above and beyond and bringing blessings to patients.
A reviewer alleges a nursing assistant was unprofessional and would abandon a patient who didn’t follow orders, even lying about the incident. They imply staff may mistreat nonvocal patients, especially when there’s no family to defend them. The facility is described as run-down and short-staffed, with roaches, and staff ignoring call lights and leaving residents without medications for hours. Several reviews claim many employees are uncaring and underpaid, negatively impacting resident care. One reviewer calls it the worst place ever, stating that most staff ignore patients and let them suffer or die. There are reports of missing belongings, poor communication, and difficulty getting questions answered.Northway Health and Rehabilitation in Birmingham is best suited for families prioritizing a rehab- and therapy-forward environment where staff often extend genuine care and a homey, family-like culture. The community earns praise for a therapy department that is described as exceptional, with therapists who dedicate themselves to progress and everyday well-being. The administrator and director of nursing are frequently characterized as accessible, responsive, and invested in residents’ lives. For short-term stays focused on rehabilitation after a stroke or other medical event, or for families that value frequent reassurance from staff about progress and daily care, Northway can deliver dependable, personal attention that eases the transition from hospital to home.
That said, certain families may want to consider alternatives. The most salient red flags appear for residents who require near-perfect safety, flawless housekeeping, and consistently proactive supervision. Several reviews raise alarms about inconsistent call-light responses, medication lapses, and wandering risks, all of which are nontrivial for dementia care or residents with limited mobility. Cleanliness and maintenance are described variably, with some accounts of damaged rooms and missing personal belongings. Families that cannot tolerate even occasional gaps in attention or that require a highly predictable routine may find other facilities with a more uniformly rated safety and quality record to be a better long-term match.
The strongest positives at Northway center on the therapy and nursing teams when viewed in concert with administration accessibility. The therapy department earns high marks for expertise, individualized care, and a willingness to go the extra mile, which translates into meaningful progress for residents in therapy and rehabilitation programs. The nursing staff is repeatedly described as compassionate, patient, and invested in patients’ daily comfort, and numerous reviews commend the front- and back-office teams for their warmth and reliability. Where these elements align, families experience less stress during transitions, more transparent communication about goals, and a sense that staff members are truly rooting for the resident’s recovery and quality of life.
However, a substantial portion of reviews documents troubling patterns that cannot be ignored. Anecdotes of unprofessional behavior, verbal mistreatment, and even perceived hostility toward patients or families underscore a spectrum of care quality that can unpredictably swing from commendable to concerning. Instances of missed medications, ignored call lights, and reports of unsafe or unclean conditions, paired with warnings of retaliation or dismissal when concerns are raised, create a perception of uneven accountability. Some accounts describe room conditions and equipment that fall short of expectations, including overheated rooms and difficulties with basic belongings management. The contrast between the strongest therapy-focused experiences and these chronic care-management concerns makes clear that reliable daily operations may hinge on individual shifts, managers on duty, and family engagement.
In weighing how the pros balance against the cons, Northway’s strengths can deliver meaningful gains when families stay actively involved and insist on structured care plans. For residents who enter with a clear, therapy-driven objective, gaining mobility, speech, or daily functioning, the exceptional therapists and supportive nurses can produce tangible progress. The reputation of an attentive administrator and an approachable director of nursing is a meaningful asset, especially for families who need ongoing updates and collaborative problem-solving. Yet, the risks highlighted by negative reviews cannot be dismissed; they indicate potential gaps in supervision, facility upkeep, and urgent care responsiveness that can undermine even the best clinical intentions if left unchecked.
The practical path for families considering Northway is disciplined due diligence. Arrange a visit with direct observation of staff interactions during peak and off-peak hours, and request unannounced opportunities to meet with the director of nursing and the therapy director. Probe on call-light response times, med-pass safety protocols, room maintenance processes, and monthly quality improvement activities. Ask current residents and families about the consistency of staffing, how frequently problems receive timely resolutions, and what happens when concerns are raised. If dementia or behavioral health needs are prominent, verify the facility’s security measures, staff training, and memory-care competencies. For those who prize warmth, progress, and visible caregiver investment, Northway can be a strong fit, provided the family understands the trade-offs and commits to active oversight.
Ultimately, the decision hinges on whether the resident’s goals align with a clinic-like emphasis on rehabilitation delivered by a passionate therapy and nursing staff, balanced against episodes of neglect, miscommunication, and maintenance gaps. If the priority is robust, compassionate therapy and a responsive administration, Northway offers a compelling option in Birmingham. If the priority is unwavering consistency, strict safety, and immaculate day-to-day operations with predictable risk management, alternatives should be explored. In any case, entering Northway with clear expectations, proactive engagement, and a concrete care plan will determine whether the positives can reliably outweigh the documented concerns.
113 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Birmingham International (4 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Northway Health And Rehabilitation is an assisted living community located in Birmingham, AL. Our community offers a wide range of amenities to ensure the comfort and convenience of our residents.
For our residents who enjoy looking their best, we have a beauty salon on-site where they can get their hair styled or receive other beauty treatments. We also provide cable or satellite TV so that residents can stay connected and entertained.
Transportation is made easy with our community-operated transportation services. Whether it's for running errands or visiting loved ones, residents can rely on our transportation options.
Our computer center provides access to technology for those who want to stay connected with family and friends online.
Meals are served in a beautiful dining room where residents can enjoy restaurant-style dining. We accommodate special dietary needs and restrictions to ensure that each resident's nutritional needs are met.
Residents have access to a fitness room where they can engage in physical activities to promote overall health and wellness. Our outdoor space, garden, and small library provide opportunities for relaxation and leisure.
Housekeeping services are provided to maintain cleanliness and tidiness within the community. Move-in coordination is available to assist new residents during the transition process.
We prioritize the well-being of our residents by offering a mental wellness program, assistance with daily living activities, help with bathing and dressing, medication management, diabetes diet support, and 24-hour call system for any emergencies.
To keep residents socially engaged and active, we offer concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities.
The surrounding area provides ample opportunities for recreation and convenience with several cafes, parks, pharmacies, restaurants, places of worship, transportation options, and hospitals nearby.
At Northway Health And Rehabilitation in Birmingham, AL we strive to create a vibrant community where our residents feel supported and cared for while enjoying an enriching lifestyle filled with comfort and convenience.
Northway Health And Rehabilitation is located at 1424 North 25Th Street, Birmingham, AL 35234 in Jefferson County, Alabama
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