Civic Center Health And Rehabilitation
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1201 22Nd Street North, Birmingham, AL 35234
For more information about senior living options: (844) 490-3973
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One reviewer notes that their brother has been there for two months and that the overall cleanliness and care are good. Another reviewer says a friend is going to get a job there and will be the best CNA ever.
The reviewers describe the facility as garbage, with lazy staff who don't help patients recover. They claim staff sit around, gossip loudly, watch videos on their phones, and neglect their duties. They report doors and the building's phones going unanswered for long periods, leaving visitors waiting. A staff member allegedly yelled at a resident in a wheelchair. They accuse staff of stealing patients' belongings, including a grandmother's phone and charger, and not replacing items. The staff are described as uncaring, unprofessional, and disrespectful, especially at the front desk. They say the facility prioritizes filling beds over providing rehabilitation and cannot deliver promised services. The overall impression is that the facility is filthy and among the worst places to place a loved one.The collection of opinions surrounding this facility reads like a chorus of frustrated voices, all converging on a single impression: this is not a place people feel comfortable sending their loved ones. Many reviewers describe a culture of laziness and disengagement, where staff seem more inclined to chat loudly or browse their phones than attend to patients. The tone in these accounts is consistently harsh about the level of care and concern, with phrases that imply a retreat from professional obligations in favor of personal downtime. Patients and families alike are said to experience a palpable sense that the staff would rather be anywhere else than in the job of helping someone recover. The overarching message is that the facility feels more like a place to hold beds than a place to rehabilitate, with "not trying to help patients get their health back" as a repeated sentiment across multiple accounts.
Several reviewers highlight problems with responsiveness and accessibility. One recounts standing at the door and repeatedly ringing the bell for a half hour while phones inside kept ringing and nobody came to assist. The complaint emphasizes a breakdown in basic communication and access, adding that even the front door and the phone system could be ignored for extended periods. In another instance, a family member reports asking for the charge nurse only to be told she was busy passing medications, a response that struck the original poster as astonishing and unacceptable. Together, these anecdotes portray a facility where timely attention - whether for admissions, questions, or updates on a patient's status - feels unreliable or routinely delayed.
The behavior of staff toward residents and visitors also emerges as a major sticking point. Accounts describe a lack of courtesy and professional demeanor, including an episode where a staff member allegedly spoke harshly to a wheelchair-bound patient who was simply trying to communicate at the door. There is a recurring theme of dismissiveness and impatience in interactions with residents and their families, with at least one account explicitly labeling the front desk staff as rude and unprofessional. This pattern of behavior, according to these reviewers, contributes to an atmosphere that feels unsupportive and unwelcoming, undermining trust in the people tasked with care and protection.
Concerns about the handling of patient belongings and potential theft appear prominently in several reviews. A grandmother's phone and charger reportedly went missing, and although the phone was eventually found through calls and investigation, the charger remained unaccounted for. Some reviewers express a strong belief that items belonging to patients are at risk, even suggesting that staff do not take sufficient responsibility for safeguarding belongings. This fear is compounded by stories of patients' possessions being mishandled or never recovered, which fuels a broader sense that the facility does not treat patient property with the care and respect that families expect.
The critique extends to the facility's rehabilitation promises and overall mission. Several reviewers insinuate that beds are being filled for financial reasons rather than genuine patient rehabilitation needs. There is a sense that the institution prioritizes occupancy and revenue over delivering the promised rehabilitative services, with comments implying that the level of care and the intensity of rehabilitation do not meet the expectations set by those seeking meaningful recovery. Weekend shifts are singled out as particularly problematic, with complaints that weekend staff are less attentive, unhelpful, and quick to display attitudes that further frustrate families already dealing with challenging care journeys.
While the bulk of the messages are intensely negative, there is a single note of contrast amid the overwhelming criticism. One reviewer who mentions a family member being there for two months says that cleanliness and care have been satisfactory in their experience. This solitary point of view stands out as an exception within an otherwise strongly critical narrative, suggesting that experiences may vary to some degree. Nevertheless, even this comparatively milder assessment sits alongside multiple, vehement warnings from others who urge potential patients and families to consider alternate options. In several posts, reviewers urge people not to send loved ones to this facility, with calls for a one-star or zero-star rating echoing the strongest possible disapproval.
Taken together, the impressions conveyed across these reviews depict a facility that many view as failing to meet basic standards of care, safety, and dignity. Repeated themes include unresponsiveness, disrespectful conduct by staff, lost or mishandled belongings, and an impression that profits or occupancy take precedence over rehabilitation and patient-centered service. For someone weighing options for a loved one in need of care, these accounts present a cautionary tale that merits careful consideration. If choosing a facility, it may be wise to verify recent inspections, gather firsthand impressions through in-person visits, and ask pointed questions about door access, response times, staff training, safeguarding of personal items, and the availability of consistent rehabilitation services, especially on weekends.
95 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Birmingham International (4 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Civic Center Health And Rehabilitation is a vibrant assisted living community located in Birmingham, AL. Our community offers a wide range of amenities and care services to ensure the comfort and well-being of our residents.
Our amenities include a beauty salon for our residents to pamper themselves, cable or satellite TV for their entertainment, and a computer center to stay connected with loved ones. We also have a fitness room for those who enjoy staying active, a gaming room for leisure activities, and a small library for book enthusiasts. Our beautiful garden and outdoor space provide a peaceful environment for relaxation and enjoyment.
We take pride in providing excellent dining options with our restaurant-style dining experience. Our chefs prepare delicious meals catered to special dietary restrictions such as diabetes diet. In addition, our dining room offers an inviting ambiance for socializing with fellow residents.
At Civic Center Health And Rehabilitation, we offer various care services to meet the individual needs of our residents. Our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing and dressing. We have a mental wellness program in place to promote emotional well-being among our residents.
Transportation is made convenient with our community-operated transportation services as well as transportation arrangements for non-medical purposes and doctor's appointments. Move-in coordination is provided to ease the transition into our community.
To ensure the safety and security of our residents, we have a 24-hour call system in place. Medication management is also provided by our trained staff members.
In terms of activities, we offer concierge services to assist residents in planning day trips and resident-run activities to foster community engagement. Scheduled daily activities are also available for those who prefer structured programs. Nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals offer convenience and accessibility.
At Civic Center Health And Rehabilitation, we strive to create an inclusive and supportive environment where our residents can thrive physically, mentally, and socially. Come experience the warmth and care of our community.
Civic Center Health And Rehabilitation is located at 1201 22Nd Street North, Birmingham, AL 35234 in Jefferson County, Alabama
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