Anniston Health And Rehab Services

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Anniston Health And Rehab Services

P.O. Box 1825, Anniston, AL 36207

For more information about senior living options: (844) 490-3973

2.9 from 32 reviews
5 stars
14
4 stars
1
3 stars
0
2 stars
1
1 stars
16

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    Overall Review of Anniston Health And Rehab Services

    Pros

    • pro The facility is described as the most beautiful and wonderful place to get better.
    • pro The facility is nice and clean, and the staff truly care about their residents.
    • pro The nurses, CNAs, and therapy team provide exceptional care.
    • pro The physical therapy team was excellent.
    • pro The new facility is very clean with friendly, experienced staff.
    • pro The front desk staff are friendly and helpful.

    Cons

    • pro The reviewer describes the experience as a nightmare and accuses the facility of neglect, noting the loved one was often without water despite meetings with staff and directors, and bed sores were ignored.
    • pro The reviewer alleges a diabetic resident was given high-sugar items (Ensure and ice cream with 40 grams of sugar before meals) and that staff claimed he wouldn't eat otherwise.
    • pro They state staff were constantly on cell phones, implying a lack of proper resident care.
    • pro The facility is described as having an unprofessional group of CNAs who are poorly managed and do not follow detailed care notes.
    • pro The food is described as cold and not edible.
    • pro A particular physical therapist is described as rude and disrespectful.
    • pro A loved one was neglected, with visiting restrictions and the patient in worse condition after leaving.
    • pro There are numerous complaints about billing tactics and overall poor care.

    Review

    The collection of experiences shared about care facilities paints a strikingly mixed picture. On one hand, many reviewers describe a clean, modern environment with friendly staff and a high level of professional care. On the other hand, a substantial number of voices recount troubling neglect, mismanagement, and deeply distressing incidents that had lasting impacts on their loved ones. Taken together, the notes reveal how quickly perceptions of the same place can diverge - and how crucial it is to look beyond a glossy interior to understand the real quality of care people receive.

    A number of accounts read like warnings: water was not provided consistently, bedsides not attended to promptly, and basic comfort left unmet. One reviewer described a living nightmare where a loved one was repeatedly denied water, despite numerous meetings with staff and leadership. Bed sores became a central concern, and alarming claims about diabetes management surfaced - 40 grams of sugar given to a person with type 2 diabetes before meals, preceded by assertions that the patient would not eat well otherwise. In this narrative, the patient allegedly suffered a diabetic crisis, and the family mourned a death attributed to dehydration, malnutrition, and excessive sugar intake. The tone was stark: "Do not put your love ones here; it is a death sentence and they will do it slowly and painfully." Several other reflections echoed a sense of neglect, with some describing long or unresponsive delays to call button requests, and meals served cold or left uneaten.

    Yet the picture is not uniformly bleak. Other voices highlight facilities that are "beautiful" and "clean," with staff who genuinely care for residents. A different reviewer praised the ease with which they could stay with a loved one during the day, and another described a facility as one of the area's newest nursing homes and rehab centers, with a staff of nurses, CNAs, and therapists whose knowledge and skills allowed them to provide exceptional care. In these notes, the care team is celebrated for attentiveness, clear communication, and ongoing updates about a loved one's progress - elements that helped families feel connected and informed during the rehab journey. An overall impression from several positive reviews is of a place where patients can make meaningful progress when supported by a dedicated therapy team and a clean, well-maintained environment.

    There is also a recurring theme of inconsistency in personnel behavior and professionalism. Some reviews describe compassionate, involved teams where therapists and nurses go above and beyond, while others report rude or unhelpful staff, women and men who appeared distracted or unprepared to meet residents' needs, and administrators who did not promptly address concerns. One account notes a positive interaction with a PT who delivered excellent care, contrasted with other times when therapy and support appeared sporadic or delayed. Another reviewer described a period when a supper tray sat untouched for hours and a call button went unanswered for extended periods, highlighting how even small lapses can undermine trust and comfort for patients and families.

    There are also stories that highlight how communication and empathy can shape the experience. In some cases, families received regular updates from nurses about a loved one's condition, and staff members who were kind and supportive during transitions in rehab or short-term stays. In other stories, families felt isolated or under-informed: restrictions on visiting hours, or situations where the patient experienced pain or discomfort that seemed to persist without timely intervention. A particularly troubling vignette described a patient who experienced severe pain and a painful, tearful moment during a diaper change, with questions about whether more attentive care could have prevented such distress. These contrasts underscore how crucial consistent communication, swift responsiveness, and compassionate care are to the patient and family experience.

    Another thread runs through the narratives: the importance of accountability and the reality that even high-quality facilities can host serious lapses. Several reviewers urged inspections, investigations, or changes in policy, citing experiences that ranged from disrespectful care to potential neglect or mismanagement. There are also anecdotal comparisons to other local options described as superior, suggesting that families are willing to relocate loved ones to safer or more attentive environments when negative experiences outweigh positive ones. In one such note, another rehab center was praised as a top choice, implying that there are recognizable benchmarks for quality that families use when weighing where to place a loved one.

    In sum, the shared experiences present a spectrum from exceptionally positive to deeply troubling, with many illustrations of caregivers who are both capable and compassionate, and others where families felt unheard, overlooked, or actively harmed. Clean facilities and dedicated therapy teams often stand beside reports of dehydration, delayed responses, rough handling during caregiving tasks, and insufficient attentiveness to chronic conditions and pain. The overarching takeaway is that quality care is highly variable and highly dependent on sustained attention, effective communication, and accountable leadership. For families facing decisions about where to place a loved one, the accounts serve as a powerful reminder to look beyond appearances, ask pointed questions about hydration, nutrition, diabetes management, and therapy delivery, and seek facilities that demonstrate consistent, compassionate, and reliable care across all shifts and days.

    Features

    Housing

    • 85 resident community capacity 85 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Anniston Health And Rehab Services is an assisted living community located in Anniston, Alabama. Our community offers a wide range of amenities and care services to ensure the comfort and well-being of our residents.

    For the convenience and enjoyment of our residents, we provide a beauty salon, cable or satellite TV, a computer center, a fully furnished environment, a gaming room, and a small library. Our dining room offers restaurant-style dining with special dietary restrictions taken into consideration. Outdoor spaces such as a garden are also available for relaxation and recreation.

    We understand the importance of maintaining an active lifestyle, which is why we offer a fitness room and wellness center on-site. Our residents can participate in fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are also provided to assist with any additional needs or requests.

    Care services at Anniston Health And Rehab Services include 24-hour call system and supervision for added safety. Assistance with daily activities such as bathing, dressing, and transfers is available as well. We also have staff trained in diabetes diet management and medication monitoring to ensure the health of our residents. A mental wellness program is offered to promote emotional well-being.

    Transportation arrangement for non-medical purposes is provided along with transportation to doctors' appointments. Move-in coordination is offered to help ease the transition process for new residents.

    Our community is conveniently located near various amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals.

    At Anniston Health And Rehab Services in Anniston, AL we strive to provide a comfortable and enriching environment where our residents can thrive physically, mentally, and socially.

    Nearby Places of Interest

    Places of Worship

    • Cornerstone Church (0.6 miles)
    • Cornerstone Worship Center (0.6 miles)
    • Grace Episcopal Church (4.6 miles)
    • Deliverance Church of Jesus Christ Apostolic (4.6 miles)
    • WW Studio (4.6 miles)
    • First United Methodist Church (4.9 miles)
    • Harmony Christen Fellowship (5 miles)

    Pharmacies

    • Martin's Pharmacy - Golden Springs (2.4 miles)
    • Walgreens (3 miles)
    • CVS Pharmacy (3.1 miles)
    • Winn-Dixie (3.1 miles)
    • Calhoun Compounding Pharmacy (3.9 miles)
    • Quick Med Express Phar (4.6 miles)
    • Martin's Pharmacy (5.6 miles)

    Restaurants

    • Sneaky Pete's Hot Dogs (2.6 miles)
    • Burger King (2.9 miles)
    • McDonald's (3 miles)
    • D Q (3.8 miles)
    • Chicken Salad Chick (3.8 miles)
    • Waffle House (3.8 miles)
    • Zaxby's (3.8 miles)

    Physicians

    • Advanced Imaging of Alabama (3.3 miles)
    • Alabama Family Optometry - One-Hour Optical (3.5 miles)
    • Cares (4 miles)
    • Anniston Pulmonary (4.2 miles)
    • Barbara Louise Moersch (4.2 miles)
    • Carla Thomas Md (4.3 miles)
    • Carla N Thomas MD (4.3 miles)

    Cafes

    • Panera Bread (4.1 miles)
    • Starbucks (5.8 miles)

    Hospitals

    • RMC Women's Children's Pavilion (4.4 miles)
    • Anniston Hma (4.6 miles)
    • Stringfellow Wound Care (4.6 miles)

    Parks

    • Choccolocco Park (4.6 miles)

    Theaters

    • AmStar 12 - Oxford Theatre (5.4 miles)

    Frequently Asked Questions

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