Shelby Ridge Nursing Home

Pros

• The staff at Shelby Ridge Rehab Select were described as very friendly and helpful, making visitors feel welcomed and relaxed during a stressful time.
• Many reviewers noted that the facility was very clean, with well-sanitized rooms and overall cleanliness being a priority.
• Residents enjoyed the variety of food options available, with some specific meals mentioned as favorites.
• Some reviews highlighted efficient communication from the staff, noting that they kept families informed about their loved ones' care and treatment.
• Positive experiences reported included a great rehab program and plenty of activities available for residents to engage in during their stay.
• Several reviewers appreciated the attentiveness of nurses and doctors who provided necessary treatments and support for their loved ones.

Cons

• The medical care and communication between staff at Shelby Ridge Rehab Select is terrible, leading to poor overall experiences for residents.
• One resident experienced a severe UTI due to inadequate catheter care and dirty linens.
• Nursing staff are described as lazy, with reports of dirty rooms and neglectful care.
• Physical therapy services are lacking, especially on weekends, resulting in minimal progress for patients.
• The facility appears outdated and in need of modernization, which detracts from the overall impression.
• Residents have been left unattended for long periods, indicating a lack of proper staffing and attention.
• Poor management was noted when family members received no condolences after the passing of a long-term resident.
• In one instance, a nurse raised her voice at family members instead of providing proper care or understanding their concerns.
• Overall cleanliness and maintenance of the facility were criticized, with signs of disrepair observed by multiple visitors.
• Concerns about staff attentiveness were highlighted as call lights went unanswered while nurses socialized at the desk.

Review

Shelby Ridge Rehab Select: A Mixed Bag of Experiences

Shelby Ridge Rehab Select has garnered a wide range of reviews from families and patients alike, reflecting the complexities and varied experiences one can find in rehabilitation facilities. Many families express initial relief and comfort upon entering Shelby Ridge, citing the welcoming atmosphere and cleanliness as significant positives. One reviewer noted that upon visiting their grandmother, they were immediately at ease thanks to the helpful and friendly staff. The facility itself was described as very clean, with particular praise for the spotless condition of their grandmother's room right after sanitization. The welcoming demeanor of the staff, who often interacted warmly with residents, was appreciated, especially by elderly patients like a 94-year-old grandmother who enjoyed being addressed affectionately.

However, contrasting these positive sentiments are numerous critical accounts highlighting serious concerns about the quality of medical care and communication within the facility. One family voiced regret over sending a loved one to Shelby Ridge due to poor medical care and lack of effective communication among staff members. Reports indicate that physical therapy services were lacking or virtually non-existent, leading to dissatisfaction with overall care quality, which varied drastically between good and mediocre. Another troubling account detailed a family member’s experience with an undeniable deterioration in health due to a urinary tract infection acquired during their 21-day stay at the rehab facility.

Further complicating matters is feedback regarding personal hygiene practices within Shelby Ridge. Multiple reviewers recounted distressing incidents involving unclean conditions for patients—one individual mentioned how their father remained in dirty gowns and bedsheets for several days before needing emergency medical attention due to fluid retention that indicated neglect in monitoring his condition overnight. This alarming trend illustrates a concerning inconsistency in caregiving standards at Shelby Ridge Rehabilitation.

The physical environment also drew mixed reviews from visitors. While some appreciated the cleanliness of certain areas, others pointed out signs of neglect regarding maintenance; outdated decor reminiscent of earlier decades was highlighted as needing modernization. Despite these aesthetic concerns, some families believed that their loved ones received decent food options—a consistent point across multiple accounts being that meals offered variety but could be improved in presentation or taste.

There were also mentions of difficulties encountered when trying to advocate for better treatment options for patients recovering from surgery or injuries; one report revealed significant challenges surrounding pain management protocols leading to prolonged immobility for a patient needing rehabilitation after knee surgery. In this case, intervention on behalf of the patient by family members was necessary before changes could be implemented concerning medication administration.

In stark contrast to these negative experiences stood positive narratives from other families whose loved ones thrived under Shelby Ridge’s care. A few individuals emphasized how attentive nurses provided them with timely responses whenever they reached out—a reassuring aspect amidst troubling reports from other families about inattentiveness during visits. Activities designed to engage residents further enriched their stays according to some satisfied family members who wholeheartedly recommended the facility based on specific instances where exemplary care had shone through despite widespread criticisms.

Lastly, passing reflections following tragic losses incurred at Shelby Ridge have invoked strong emotional responses regarding follow-up care from administration after residency ends—citing no outreach posthumously as a notable disappointment among grieving relatives yearning for acknowledgment or support during difficult times.

In conclusion, while Shelby Ridge Rehab Select may offer moments of warmth through dedicated staff interactions and potential positive outcomes for certain patients, glaring deficiencies regarding medical oversight remain prevalent alongside disarrays in both hygiene standards and facility conditions—inspiring prospective residents’ families to weigh these mixed reviews carefully when considering this establishment's appropriateness for their loved ones' rehabilitative needs.

This part of Alabaster, Alabama, offers a variety of healthcare options with nearby physicians specializing in allergy and asthma, dermatology, obstetrics and gynecology, urgent care, orthopedics, and internal medicine. There are also several pharmacies in the area for easy access to medications. The dining scene includes fast-food chains like Arby's and Jack's, as well as healthier options like Taziki's Mediterranean Cafe and Joe's Italian restaurant. For coffee lovers, there are two Starbucks locations within a short driving distance. Places of worship are diverse and include Evangel Church Pca and the Hindu Temple & Cultural Center. Nearby parks such as Cahaba Lily Park and Heardmont Park provide opportunities for outdoor recreation. Additionally, there are hospitals like Sav-A-Life Shelby for medical emergencies. Overall, this neighborhood in Alabaster offers a mix of healthcare services, dining options, places of worship, recreation facilities, and medical facilities that cater to the needs of seniors looking for a comfortable living environment.

Physicians

• Alabama Allergy & Asthma Center (0.2 miles)
• Shelby Dermatology (0.3 miles)
• Shelby Obgyn (0.5 miles)
• Urgent Care PC (2.5 miles)
• Alabama Bone & Joint Clinic (6 miles)
• Tirpack Medical Procedures (6.6 miles)
• Traffanstedt Internal Medicine (7.1 miles)

Restaurants

• Arby's (0.3 miles)
• Birds And Burgers (0.3 miles)
• Taziki's Mediterranean Cafe (0.3 miles)
• Jack's (0.4 miles)
• Sonic Drive-In (0.8 miles)
• Joe's Italian (0.9 miles)
• Whataburger (1.4 miles)

Pharmacies

• Blair Pharmacy (1 miles)
• CVS Pharmacy (1.1 miles)
• CVS Pharmacy (1.9 miles)
• CVS Pharmacy (3.1 miles)
• CVS Pharmacy (4.1 miles)
• Pharmacist On-Call (5 miles)
• Walgreens (6.4 miles)

Cafes

• Panera Bread (1.8 miles)
• Starbucks (7.6 miles)
• Starbucks (10.4 miles)

Places of Worship

• Evangel Church Pca (2 miles)
• Hindu Temple & Cultural Center (5.3 miles)
• Hunter Street Baptist Church (7.2 miles)
• Christian Life Church (8.9 miles)
• The Church At Ross Bridge (10.8 miles)

Hospitals

• Sav-A-Life Shelby (2.4 miles)
• Medscreen (9.7 miles)

Parks

• Cahaba Lily Park (4.3 miles)
• Heardmont Park (9.2 miles)
• Loch Haven Dog Park (10.6 miles)