For more information about senior living options: (866) 208-4318
3.1 from 45 reviews
5 stars
22
4 stars
2
3 stars
1
2 stars
0
1 stars
20
Overall Review of Lincare Holdings
common14 reviews mention this
Technicians are knowledgeable and patient
Residents repeatedly describe technicians as knowledgeable, patient, and professional.
Across many reviews, residents and families highlight the way specific technicians explain equipment and handle problems. People mention getting help with understanding how devices work, prompt fixes for issues, and thorough, respectful in-home service. Multiple reviewers say they would request particular technicians again for future needs.
common4 reviews mention this
CPAP and oxygen support
Residents mention CPAP equipment support as a key part of their experience.
Several reviewers call out help with CPAP machines, including getting equipment and having staff walk them through how it works. Other comments tie the service experience to oxygen equipment as well, with technicians stepping in to replace or troubleshoot devices. The repeated focus on CPAP/oxygen reinforces that equipment guidance and maintenance are central to what families are relying on.
caveat4 reviews mention this
Billing issues and questionable charges
A recurring concern is billing that residents feel is incorrect or inappropriate.
Some reviews describe being contacted about bills they believe they do not owe, including situations involving insurance coverage. Others mention overcharging and products being billed even when the reviewer says they no longer have the item or the local office is no longer operating. These reports raise trust concerns around billing practices.
caveat9 reviews mention this
Hard to reach and delays
Residents report phone and pickup issues, including delays and difficulty getting answers.
Multiple reviews say it was hard or impossible to reach customer service, with mentions that calls were not answered or online support did not work. Others describe equipment pickup requests dragging on despite repeated promises, leaving oxygen or related items at home for weeks. There are also comments about unresponsive third-party support when the main team is closed, and run-around when orders or documentation are needed.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Transportation
Birmingham International (15 miles away)
Nearby Places of Interest
This part of Pelham, Alabama offers a variety of amenities and services that cater to seniors looking for convenience and accessibility. With multiple physicians, pharmacies, and hospitals in close proximity, residents can easily access healthcare services. Additionally, there are several restaurants and cafes nearby for dining options, including popular chains such as Cracker Barrel and Chick-fil-A. For outdoor activities, there are parks within a few miles for leisurely walks or picnics. The area also has places of worship for spiritual needs and a theater for entertainment. Overall, this part of Pelham provides a well-rounded community with essential resources for senior living.
Physicians
Tirpack Medical Procedures (0.4 miles)
Alabama Bone & Joint Clinic (0.4 miles)
Medplex Outpatient Surgery Center (1.2 miles)
Southlake Orthopaedics (1.3 miles)
Excel ENT of Alabama (1.4 miles)
Cahaba Dermatology Skin Health Center (1.9 miles)
EyeCare Associates (2.5 miles)
Restaurants
Cracker Barrel (0.5 miles)
Whataburger (0.6 miles)
Tony's Hot Dogs (0.7 miles)
Taziki's Mediterranean Cafe - Chace Lake (1.9 miles)
Medicare covers in-home health care services, which are medical and provided by licensed professionals under a physician's supervision, whereas non-medical personal assistance is generally not covered unless part of a broader skilled care plan. Eligibility for benefits depends on being homebound and needing intermittent skilled services from a Medicare-certified agency, with specific coverage limitations and additional resources available for navigating options.
In-home care is increasingly sought after by older adults for maintaining independence, with average private home care rates in 2025 varying by state and service type, reflecting geographical and local labor market influences. As demand rises, families are considering funding options like Medicaid waivers and long-term care insurance to manage costs effectively while ensuring quality care.
Home health care has become essential for supporting independence among the aging population, offering diverse services such as skilled nursing and rehabilitation in familiar environments, while also incorporating technology for personalized care. Despite its benefits, including improved recovery rates and emotional well-being, challenges like safety, staff availability, and insurance navigation must be managed for effective implementation.
Get PricingAsk A QuestionSchedule A TourContact Senior Advisor
By clicking submit, you agree to our Partner's Terms of Use. You
also consent to receive calls and texts, which may be autodialed, from our Partner. Your consent is not a condition to
using our Partner's service. Please visit our Partner's Privacy Policy for information about their privacy practices.
Birmingham International (15 miles away)
Attentive, friendly staff and high-quality care in a welcoming setting.
Navigating Medicare Coverage for In-Home Care Services
In-Home Care Costs in 2025: A Detailed State-by-State Exploration
Understanding Home Health Care: A Comprehensive Guide