SYNERGY Home Care - Birmingham, AL

Pros

• The administrative staff at SYNERGY home care are fantastic and always communicate any scheduling issues promptly.
• Synergy is recommended for their ability to match the right caregiver with their clients and provide excellent care.
• Synergy in Alabaster, Alabama is praised for their dependability and flexibility in scheduling sitters.
• The caregivers at Synergy are friendly, professional, and do a great job assisting with daily tasks and providing companionship.
• The staff at Synergy is kind, helpful, and does a good job of explaining everything upfront during the set-up process.
• The flexibility and punctuality of the caregiver from Synergy have been greatly appreciated by a client's family.
• Synergy provides compassionate care that makes the client feel cared for and important.
• One employee speaks highly of working for Synergy, citing compassion, honesty, and a supportive work environment.
• The consistency and reliability of the same aide from Synergy has made the experience very positive for a client's family.
• The management team at Synergy has been responsive to concerns raised by clients regarding specific caregivers and takes action to address them satisfactorily.

Cons

• The only issue the person had was that the caregiver did not always have the necessary information when there was a different caregiver for the day.
• They wished that the caregivers could assist with showering but they were unable to do so.
• The person mentioned that some of the caregivers needed to be specifically told what to do and did not take initiative on their own.
• The person mentioned an incident where some garments were ruined due to incorrect handling during washing, but it was promptly corrected after bringing it to their attention.

Review

SYNERGY Home Care has received rave reviews from multiple customers who have been extremely satisfied with their services. One reviewer mentioned that the administrative staff was fantastic and always kept them informed about any scheduling issues, ensuring that a suitable replacement caregiver was found. However, a slight issue arose when different caregivers were assigned, as the new ones weren't always aware of the specific needs mentioned in the initial form. Despite this minor inconvenience, they still recommended SYNERGY's services to others.

Another customer expressed their recommendation for SYNERGY because they assisted in getting their loved one out of bed, although they wished they could have helped with showering as well. This customer appreciated the light housekeeping services provided by the friendly and professional caregivers. The scheduling was also praised for its convenience.

In another review from a resident of Alabaster, Alabama, it was initially believed that finding dependable sitters would be difficult. However, after selecting SYNERGY for their flexibility in scheduling sitters, this customer found them to be highly accommodating and dependable. They particularly praised Kimberly from the Birmingham office for making a difficult time much easier and recommended SYNERGY to anyone in need of sitters in the Birmingham area.

One customer shared their satisfaction with SYNERGY's caregivers who were friendly, upbeat, and proactive without needing constant direction. The management was commended for their efficient scheduling system that easily accommodated necessary changes. This customer expressed no intention of looking elsewhere for caregivers.

The next review highlighted how the staff at SYNERGY successfully matched them with a caregiver who provided excellent care for their brother and arrived on time consistently. The caretaker assisted with cooking and personal care while being highly reliable.

Another happy customer attested to how content their mother was receiving care from a SYNERGY caregiver three times a week. The caregiver was described as providing attentive care based on her needs.

A positive experience was relayed by a reviewer who emphasized the friendliness and courtesy of the SYNERGY staff, as well as their mother's satisfaction with the caregiver. The reviewer regarded this as crucial since their mother was initially hesitant about accepting help.

A compassionate and employee-centric environment was highlighted by an employee who commended SYNERGY for caring about their employees and making them feel important. They recommended people to choose SYNERGY due to its compassionate and honest approach in providing quality care.

Another customer shared a positive experience with a reliable aide consistently provided by SYNERGY. This aide carried out her duties effectively, making the overall experience very satisfactory.

While most things were praised about SYNERGY's services, one customer mentioned an issue with elastic garments being ruined due to high heat in the dryer. However, after bringing it up, this problem was promptly resolved. The customer also mentioned one caretaker who required specific instructions but noted that they should take initiative without explicit direction.

Lastly, a customer expressed gratitude towards SYNERGY for resolving issues they had with previous caregivers. They now have a wonderful caregiver who attends to all their mother's needs, including bathing, haircare, and changing bedsheets.

Overall, these reviews highlight the exceptional caregiving services provided by SYNERGY Home Care. Customers praised the administrative staff for their professionalism and responsiveness while appreciating the excellent caregivers who provided various services such as personal care, light housekeeping, and companionship. The flexibility in scheduling and willingness to address any concerns were also commended. Based on these glowing testimonials, it is clear why many recommend SYNERGY Home Care for quality caregiving assistance.

Located in Birmingham, Alabama, this area offers a variety of amenities for seniors looking to settle down in a vibrant community. With a range of dining options including Tony's Hot Dogs and Cracker Barrel, as well as healthcare services provided by several pharmacies and medical clinics such as Alabama Bone & Joint Clinic and EyeCare Associates, residents can easily access the necessities they need. The proximity to places of worship like Hunter Street Baptist Church and cafes like Starbucks also adds to the convenience and sense of community. Additionally, parks such as Loch Haven Dog Park and Cahaba Lily Park offer opportunities for outdoor activities and relaxation. Overall, this area provides a mix of services and recreational options that cater to the needs and interests of seniors seeking a comfortable and engaging living environment.

Restaurants

• Tony's Hot Dogs (0.3 miles)
• Whataburger (1.3 miles)
• Cracker Barrel (1.4 miles)
• Taziki's Mediterranean Cafe - Chace Lake (1.4 miles)
• Chick-Fil-A (1.7 miles)
• IHOP (1.8 miles)
• Jim 'N Nick's Bar-B-Q (1.8 miles)

Pharmacies

• Walgreens (0.3 miles)
• Glaxosmithkline (0.6 miles)
• CVS Pharmacy (1.5 miles)
• Health Mart Pharmacy (1.8 miles)
• Neil's Pharmacy (1.8 miles)
• Walgreens (2 miles)
• CVS Pharmacy (2.5 miles)

Physicians

• Tirpack Medical Procedures (0.7 miles)
• Alabama Bone & Joint Clinic (1.3 miles)
• Medplex Outpatient Surgery Center (1.7 miles)
• Southlake Orthopaedics (1.8 miles)
• Excel ENT of Alabama (2 miles)
• EyeCare Associates (2.1 miles)
• Cahaba Dermatology Skin Health Center (2.4 miles)

Places of Worship

• Hindu Temple & Cultural Center (1.4 miles)
• Hunter Street Baptist Church (2.2 miles)
• Christian Life Church (3.1 miles)
• The Church At Ross Bridge (5.8 miles)
• Grace Covenant Baptist Church (5.9 miles)

Cafes

• Starbucks (3.1 miles)
• Starbucks (3.8 miles)
• Starbucks (6.8 miles)

Hospitals

• Medscreen (3.1 miles)
• Sav-A-Life Shelby (4.2 miles)

Parks

• Loch Haven Dog Park (4.1 miles)
• Heardmont Park (4.6 miles)
• Cahaba Lily Park (5.6 miles)
• Oxmoor Park (7 miles)
• Lakeshore Running Trail (7.1 miles)

Theaters

• AMC DINE-IN Vestavia Hills 1 (6.8 miles)