Silverado North Shore
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7800 N Green Bay Rd., Glendale, WI 53217
For more information about senior living options: (844) 490-3973
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Silverado is clean and welcoming. The care providers address residents with dignity and respect and work together as a team. Silverado staff develop special personal bonds with residents, helping them feel welcomed in a safe, loving, and caring community. Silverado is pet-friendly, providing additional interaction and happiness for residents. There are diverse activity options and the community offers opportunities for safe outdoor experiences and outings. The staff are described as super nice, attentive, and quick to respond. Silverado provides expert guidance and care for dementia, enhancing residents' quality of life. Families express gratitude and would recommend Silverado as a wonderful memory care solution.
The reviewer claimed Silverado fired the manager who had hired them, calling it the worst thing Silverado could do, and described the replacement as a 24-year-old who barely knew how to manage and could be rude. They noted high staff turnover and that employees were given heavy workloads with little appreciation, often working short with no help offered. They felt Silverado had the wrong people in management. One reviewer warned others not to place a family member there, citing that an employee was caught stealing a family member's belongings. The feedback suggested there was never a helping hand or adequate support when the facility was short-staffed.The collection of reviews about Silverado paints a nuanced picture of a memory care community that many families believe can be a source of real comfort and life-enhancing support, even as it is tied to some troubling management and staffing dynamics. Several reviewers describe Silverado as a place that feels like a true home for people with memory loss, where caregivers treat residents with dignity, kindness, and a genuine sense of partnership with families. They recount a warm, welcoming atmosphere on move-in days, with staff members who greet residents and families in a respectful and friendly manner. The sense that Silverado aims to be more than just a facility - that it strives to create a collaborative, family-oriented environment - comes through clearly in these accounts.
But the overall sentiment is not uniformly positive. A number of comments focus on leadership and staffing challenges that, in some cases, made work difficult for those employed there and created a perception that the wrong people were in management roles. One reviewer recounts a painful experience where a manager who had hired them was fired, and the replacement, a 24-year-old, was described as not well-equipped to manage. The complaints extend beyond personality clashes to concerns about workload, short-staffing, and a lack of support. Phrases like "they have the wrong people managing" and "they give you a heavy load and no appreciation at all" indicate a perception that leadership decisions significantly impacted day-to-day operations and morale. In one stark note, a reviewer explicitly warned others not to place their loved one there, citing an instance of theft by an employee as a reason for deep concern.
Despite those warnings, other reviewers emphasize the positive reality of Silverado's daily life for residents and their families. A hospital discharge planner who works with nursing homes speaks to Silverado's strong collaborative spirit and its practical impact on a person's quality of life. This perspective highlights the friendliness of every staff member during move-in, the integration of the new resident into ongoing activities, and the sense that Silverado can offer not just care but meaningful engagement. The reviewer describes joining a cooking activity during move-in, finding the group welcoming, and watching a resident who was once homebound begin to choose from a full day's worth of activities. The presence of a closed, dog-friendly courtyard and opportunities for dog visits is also cited as a meaningful feature that adds joy and a sense of normalcy for residents who love animals.
Numerous reviews praise Silverado's programming and the way the community supports people with memory impairment. The care philosophy is described as one that treats residents with dignity, builds personal bonds, and fosters a sense of safety, belonging, and family-like care. The activity calendars are described as comprehensive and adaptive, designed to meet varying levels of memory care needs. The facility is portrayed as having multiple comfortable gathering spaces on each level, including art-filled alcoves, aquariums, and other stimulating environments where families can visit without feeling like an intrusion. The staff's ability to tailor activities to residents' interests - music, arts, sports, exercise, cooking, reminiscence, and outings - appears to be a standout strength, as does Silverado's emphasis on positive redirection rather than scolding. Language used with residents is noted for being respectful, with terms chosen to preserve dignity.
Several testimonials highlight the breadth of Silverado's offerings beyond daily activities. Reviewers mention a robust care team with dedicated professionals across roles, including engagement staff, social workers, nurses, and on-site care providers who collaborate closely to address each resident's needs. Specific names emerge as touchstones for families who felt supported: Zack in engagement/activities, Nicole the social worker, Carl the nurse, and caregivers who are described as patient and compassionate. The culture of communication also receives praise, with families noting frequent updates via phone, email, and a family liaison system known as the Blue Stone Bridge. The meals are described as healthy and well-planned, with snacks available around the clock, and the facility is portrayed as clean and welcoming. The ability for family and friends to dine with residents is cited as a positive social feature that reinforces the sense of community.
Multiple stories center on families who found Silverado to be a transformative solution during a difficult period. One family member recounts a father's transition to Silverado, initially worried about the lack of a private suite and the potential impact on his independence. The narrative shifts to a reassuring reality: the father formed a close friendship with a roommate, and his aggression and agitation, which had been problematic at a prior facility, were more effectively managed after the move. The family notes that visits became more enjoyable, mood improved, and the father seemed content and at peace. A broader theme in these stories is that Silverado offers not only ongoing care but also end-of-life care options in the same community, allowing families to remain connected and comfortable in a familiar environment as their loved one's needs evolve.
In contrast to the overwhelmingly positive testimonials, one particularly cautionary note stands out: an explicit warning not to place a family member at Silverado due to an employee who was caught stealing belongings. This incident serves as a sobering counterpoint to the otherwise glowing descriptions of care and community. It underscores the reality that, like any large care organization, Silverado has experienced serious lapses in judgment by individuals, and it invites prospective families to perform due diligence, ask hard questions about safety, and seek assurance about staff screening, accountability, and monitoring processes. The presence of such a warning does not erase the positive experiences shared elsewhere, but it does encourage a careful, well-rounded evaluation for anyone considering Silverado for a loved one.
Taken together, these reviews sketch a picture of Silverado as a memory care community with a strong potential to enhance residents' quality of life through compassionate staff, meaningful activities, and a home-like environment. The quality of leadership and staffing appears to be a decisive factor in how consistently those strengths manifest; when management is aligned with the mission and staffed adequately, families report exceptional engagement, transparent communication, and a sense that staff truly cares about residents and their families. When leadership struggles or staffing gaps occur, the impact is felt by caregivers and residents alike, sometimes turning what could be a life-affirming environment into a stressful and challenging experience. For families considering Silverado, the prevailing message is to visit, meet the team, ask about staffing levels and turnover, tour the activity spaces, and observe how staff interact with residents and families. For many, Silverado represents a compassionate and capable partner in memory care, offering a supportive, engaging, and dignified home for loved ones, with a few critical caveats to consider in the context of each individual's needs and family values.
21 resident community capacity
Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style. Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
General storeGeneral stores are important for seniors because they provide a convenient one-stop shop for everyday essentials such as groceries, toiletries, and household items. They offer a sense of community and familiarity, making it easier for seniors to access the products they need without having to travel far. Additionally, general stores often have friendly staff who can assist seniors with their shopping needs, making the experience more enjoyable and stress-free.
GolfGolf is important for seniors as it promotes physical activity, socialization, and mental stimulation. It helps maintain mobility, coordination, and balance while providing a fun and engaging way to stay active and connected with others. Guasts at mealtime"Guests at mealtime" offer seniors the opportunity for social interaction, companionship, and a sense of community during meals, which can help combat feelings of loneliness and isolation commonly experienced in senior living environments. It can also enhance their overall dining experience and improve their mental and emotional well-being.
Guest parkingGuest parking is important for seniors because it allows their friends and family members to visit them easily and safely. Having convenient parking options can help combat feelings of isolation and loneliness, promote regular social interaction, and improve overall mental and emotional well-being for seniors in senior living communities.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
LaundryLaundry services are important for seniors as they may have difficulty with physical tasks such as bending, lifting, or carrying heavy loads. Having access to laundry services can help seniors maintain personal hygiene, cleanliness, and independence in their daily lives.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Overnight guestsOvernight guests provide companionship, social engagement, and emotional support for seniors in senior living communities. They can help reduce feelings of loneliness, isolation, and boredom, while also promoting mental well-being and overall quality of life. Additionally, overnight guests can offer a sense of familiarity and comfort for seniors who may be transitioning into a new living environment.
Party spaceHaving access to party space is important for seniors as it provides opportunities for socialization, connection, and enjoyment. These spaces allow seniors to celebrate special occasions, host gatherings with friends and family, and participate in community events, enhancing their overall well-being and quality of life.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
SpaSpas are important for seniors because they provide relaxation, stress relief, and therapeutic benefits which can improve their overall well-being and quality of life. Additionally, spa treatments such as massages, hydrotherapy, and aromatherapy can help alleviate common age-related ailments such as arthritis, joint pain, and circulation issues. Seniors deserve to enjoy a pampering experience that promotes physical and emotional wellness. TV roomTV rooms are important for seniors in senior living communities because they provide a space for social interaction, entertainment, and relaxation. Watching TV can help reduce feelings of loneliness and boredom, and create a sense of community among residents. Additionally, TV rooms offer a break from daily routines and can be a source of comfort and familiarity for seniors.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
VA Benefits ConsultationVA Benefits Consultations are important for seniors because they provide valuable information on the benefits and resources available to them as veterans. These consultations can help seniors access financial assistance, healthcare services, and other support that can greatly improve their quality of life in their later years.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
General Mitchell International (15 miles away)
Transportation & parkingTransportation and parking are vital for seniors as they offer access to essential services, activities, and social interactions. Reliable transportation options can help seniors maintain independence, stay connected within their community, and enjoy a higher quality of life. Additionally, convenient parking facilities ensure that seniors can easily access necessary resources and amenities without added stress or difficulty.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice careHospice care is important for seniors as it provides specialized end-of-life support, pain management, and emotional comfort for both the senior and their loved ones. It allows seniors to maintain dignity, receive personalized care, and spend their remaining time in a peaceful and comfortable environment.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being. Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Silverado North Shore in Glendale, WI is a premier skilled nursing facility that offers a range of care services to meet the needs of its residents. With 24-hour supervision and assistance with activities of daily living, residents can feel confident that their needs are being met by experienced and compassionate staff members.
The community offers a variety of amenities to enhance the comfort and enjoyment of its residents. There is a beauty salon where residents can get pampered and look their best. Cable or satellite TV is available for entertainment purposes, and there is a spacious dining room where nutritious meals are served. The facility is fully furnished, providing a home-like atmosphere for all residents.
Silverado North Shore also takes pride in its beautiful garden, perfect for relaxation or outdoor activities. A general store on-site ensures that residents have access to essential items without having to leave the community. For those who enjoy golf, there is a golf course nearby. Guests are welcome at mealtime and can easily find parking on the premises.
Housekeeping services are provided regularly to maintain cleanliness, and each resident has access to a kitchenette for personal use. Laundry facilities are also available for convenience. Move-in coordination is offered to assist new residents with the transition process.
The community understands the importance of socialization and leisure time, which is why they provide outdoor spaces and overnight accommodations for guests. There is even party space available for special events or gatherings. Residents can relax in the spa or watch their favorite shows in the TV room.
Transportation services make it easy for residents to reach their medical appointments or run errands, ensuring they never miss out on necessary care or important tasks. The community offers VA Benefits Consultation to assist eligible veterans with accessing the benefits they deserve. Wi-Fi/high-speed internet keeps residents connected with loved ones and allows them to engage in online activities.
In terms of care services, Silverado North Shore excels at providing tailored support for its residents. Assistance with bathing, dressing, and transfers is available when needed. The community works closely with healthcare providers to coordinate care effectively. Specialized memory care programming is provided for those with mild cognitive impairment, and the mental wellness program promotes overall well-being.
Meal preparation and service are provided, taking into consideration any special dietary restrictions that residents may have. Diabetes diet options are available as well. Medication management ensures that residents receive their medications in a timely manner and according to the prescribed schedule.
Residents can enjoy resident-run activities and scheduled daily activities to stay engaged and entertained. Nearby amenities include cafes, parks, pharmacies, physicians' offices, restaurants, transportation services, places of worship, and hospitals.
At Silverado North Shore in Glendale, WI, residents can experience personalized care in a warm and inviting community setting.
Silverado North Shore offers Studio apartments.
Silverado North Shore is located at 7800 N Green Bay Rd., Glendale, WI 53217 in Ozaukee County, Wisconsin
Silverado North Shore's comprehensive features are meticulously designed to enhance the quality of life for residents with dementia and Alzheimer's disease. Assistance with dressing, bathing, and transfers ensures that individuals maintain personal hygiene and dignity while receiving the support they need. Medication management is crucial in ensuring that residents adhere to prescribed treatments, thereby promoting their overall health. Meal preparation and service cater to nutritional needs, which can often be overlooked in those with cognitive impairments. Transportation arrangements facilitate access to medical appointments, essential for ongoing health assessments and interventions. Coordination with healthcare providers streamlines communication among professionals, allowing for a holistic approach to care. The 24-hour supervision guarantees safety, while specialized memory care programming and mental wellness initiatives provide stimulating activities tailored to various cognitive levels, encouraging engagement and socialization. Together, these features create an environment that supports both physical well-being and emotional comfort for those facing the challenges of memory-related conditions.
Silverado North Shore on seniors.fyi includes 7 photos including images showing interior, windows, bedroom, decor, seating area, living room, natural light, fireplace, and more.
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