Stone Haven

Pros

• Despite the challenges, the staff at Stonehaven worked tirelessly to address medication mix-ups and ensure the well-being of residents.
• The dedicated staff at Stonehaven made an effort to promptly respond to concerns and complaints from residents' families.
• The facility was accommodating towards my mother's sharp mind, allowing her to make decisions regarding her own well-being.
• Throughout the two weeks, my mother appreciated the attentiveness and care she received from certain members of the staff.
• Despite negative experiences, my mother was relieved when she finally got to leave Stonehaven.

Cons

• The medication mix-ups at Stonehaven were extremely concerning and caused a great deal of distress for the patient's mother.
• The staff's negligence in not administering necessary medication to the patient on certain nights is highly alarming.
• Falsely documenting that the patient received medication she didn't actually get is a serious breach of trust and raises significant concerns about the staff's integrity.
• Experiencing long waits to have her call light answered after making complaints further added to the patient's dissatisfaction with Stonehaven.
• Despite being mentally sharp, the patient could not wait to leave Stonehaven due to the numerous negative experiences encountered during her stay.

Review

Experiences at Stonehaven: A Review of Care Quality

In recent weeks, I have had the sobering experience of witnessing my mother?s stay at Stonehaven, a facility that we hoped would provide her with excellent care but instead turned into a source of considerable concern. Over the span of two long weeks, our family faced a series of troubling incidents that raised serious questions about the quality and reliability of care provided at this institution. The events that transpired can only be described as a cascade of medication mix-ups, unsettling delays in response times, and an overall atmosphere that seemed to alienate rather than support its residents.

One of the most alarming issues was related to medication management. My mother experienced numerous medication mix-ups during her stay; there were nights when she simply did not receive her prescribed medications. As anyone with experience in healthcare understands, missing doses can dramatically affect a patient?s well-being, particularly for those like my mother who rely on their medications to maintain stability and health. On several occasions, staff members documented that she had received medications she had not been given, creating inconsistencies that both confused and distressed us. It is disheartening to think that while patients are depending on these treatments for their care and comfort, errors like these could slip through the cracks.

As we voiced our concerns regarding these troubling occurrences, we expected management to take our complaints seriously and implement immediate changes. Unfortunately, what followed was not an improvement but rather heightened struggles with communication and responsiveness from staff members. We noticed alarmingly long waits whenever my mother pressed her call light button for assistance?a situation that added emotional stress not only for her but also for our entire family. It felt as if raising our voices about one problem inadvertently led to another concerning issue; instead of seeing proactive measures taken in response to our complaints about medications mismanaged and neglectful documentation practices, we encountered delays that made us question whether our loved ones truly mattered in this setting.

Despite her challenges within the facility's system, my mother maintained her sharpness and sound mind throughout this ordeal. Her resilience became evident as she actively worked to manage her own situation as much as possible even when faced with inadequate support from staff members meant to help her. This aspect was both inspiring and heartbreaking?watching someone who has always been remarkably independent endure such frustrations due to external factors beyond her control is deeply unsettling.

Furthermore, it raises broader questions about the operational efficiency at Stonehaven itself: How can a facility catering specifically to vulnerable populations?individuals who often require more careful attention?allow such critical oversights? Are there sufficient checks and balances in place for medication administration? Do protocols exist for timely responses from caregiving staff? These fundamental aspects are essential not only for maintaining trust between caregivers and families but also for ensuring patient safety and dignity during their recovery or rehabilitative stays.

After enduring this tumultuous experience over two weeks filled with anxiety and disappointment regarding care standards at Stonehaven, my mother's eagerness to leave was palpable. The longing for familiar comforts took precedence over remaining cozily indoors within a supposed ?facility? labeled as caring; her spirit remained undampened by circumstances outside of her control. Ultimately though fraught with imperfection during what should have been an opportunity for recovery or rehabilitation?this journey has underscored how crucial attentive care remains within any residential environment serving elderly patients or those in need.

In conclusion, my family's experience at Stonehaven has opened our eyes to significant issues surrounding patient care standards that need urgent addressing if facilities like this are to fulfill their promises effectively. Medication errors coupled with prolonged wait times highlight systemic shortcomings impacting both caregiver performance levels while depriving residents like my mother of proper attention needed towards achieving wellness goals effectively. Our hope is that awareness raised through sharing stories such as ours will inspire change within institutions dedicated towards serving others so no more families must navigate similar hardships along their journeys towards healing again in future situations occurring elsewhere across similar landscapes too!

Located in the charming town of Grafton, Wisconsin, this neighborhood offers a variety of amenities that would make it an ideal choice for senior living. Within close proximity, there are several cafes to enjoy a morning coffee or lunch with friends, as well as restaurants serving a range of cuisines. For medical needs, there are multiple physicians' offices nearby, ensuring easy access to healthcare services. Additionally, the neighborhood boasts beautiful parks where residents can take leisurely walks or enjoy the outdoors. With pharmacies and hospitals in the vicinity, seniors can feel confident in their health and wellness needs being met promptly. Lastly, entertainment options include theaters for those who enjoy movies. Overall, this area provides a convenient and welcoming environment for those seeking a comfortable and vibrant place to retire.

Cafes

• Flipside Cafe & Grill (0.4 miles)
• Starbucks (0.9 miles)
• Java House (2.7 miles)
• Cedarburg Coffee Roastery (2.7 miles)
• Starbucks (3.1 miles)
• Starbucks (4.6 miles)
• Java Dock (5.9 miles)

Physicians

• Dermatology Associates of Wisconsin SC (0.5 miles)
• Forefront Dermatology Grafton, WI (0.5 miles)
• Grafton Eye Center (1.2 miles)
• Aurora Advanced Healthcare (1.2 miles)
• Homestead Family Health Center (1.8 miles)
• Family Vision Center (2.8 miles)
• Cedarburg Pediatrics - Children's Wisconsin (3.2 miles)

Restaurants

• Sahale Ale Works (0.6 miles)
• Noodles & Company (1 miles)
• Qdoba Mexican Eats (1 miles)
• Charcoal Grill (1 miles)
• Crumbl Cookies (1 miles)
• McDonald's (1.1 miles)
• Firehouse Subs (1.1 miles)

Parks

• Pine Street Park (0.7 miles)
• Lime Kiln Park (1.2 miles)
• Willowbrook Park (2.4 miles)
• Adlai Horn Park (2.5 miles)
• Cedarburg Firemen's Park (2.6 miles)
• Cedar Creek Park (2.6 miles)
• Lion's Den Gorge Nature Preserve (3 miles)

Hospitals

• Aurora Sports Medicine & Rehab (0.8 miles)
• Aurora Medical Center (0.9 miles)
• Ascension Columbia St. Mary's Ozaukee - Cedarburg (3.5 miles)
• Breastfeeding Support - Ascension Columbia St Mary's Hospital Ozaukee Birthing Center (4.5 miles)

Places of Worship

• Grace Lutheran Church Elca (1 miles)
• Vineyard Community Church (1.1 miles)
• St Peters United Church of Christ (4.3 miles)

Pharmacies

• Walgreens (1.1 miles)
• Aurora Pharmacy (1.2 miles)
• Walgreens (3.4 miles)
• CVS Pharmacy (3.5 miles)
• Walmart Pharmacy (4.4 miles)
• Walgreens (4.6 miles)
• Walgreens (6.2 miles)

Theaters

• Saukville Cinema Saukville, Wi (4 miles)
• North Shore Cinema Mequon, Wi (6.3 miles)