Frontida of Germantown

Pros

• The staff at Frontida of Germantown is described as friendly, caring, and knowledgeable, creating a comforting and welcoming environment for residents.
• Residents enjoy a variety of activities, including games like bingo and crafts, contributing to a positive community atmosphere.
• Many reviewers appreciate the personal attention and dedication shown by specific caregivers who go above and beyond in their roles.
• The facility is praised for its clean and bright appearance, providing a pleasant living space for residents.
• Families feel peace of mind knowing their loved ones are safe and well cared for in the facility.
• Positive changes with new management have improved the overall experience at the community, making it a more caring place for residents.
• Reviewers commend certain staff members for their hard work and compassion, highlighting the commitment to resident care.

Cons

• The facility lies frequently about promised improvements and services.
• Staffing is extremely short, leading to minimal care for residents.
• There is a high turnover rate among staff, resulting in instability and inconsistency in care.
• Residents often receive meals that do not match the posted menu, and food quality is poor.
• Cleaning services are lacking, with residents expected to clean their own rooms, including bathrooms.
• Activities are not provided daily as promised, with some days featuring only repeated movie showings.
• Communication from management regarding resident care issues has been inadequate.
• Instances of residents wearing each other's laundry have occurred due to poor management of personal items.
• New admissions have caused distress among existing residents without adequate explanation or support from staff.
• Overall, there have been reports of uncaring attitudes from many staff members towards residents’ needs and wellbeing.

Review

Frontida of Germantown has garnered a diverse range of feedback from families who have entrusted their loved ones to this memory care facility. Many reviewers expressed appreciation for the friendly and compassionate nature of the staff, noting that they are generally attentive and dedicated to providing quality care. The environment is described as comforting and welcoming, with beautiful open spaces that create a sense of community for residents. Daily activities, including bingo, board games, arts and crafts, and exercise sessions, contribute positively to the residents' experiences and help keep them engaged.

However, despite these commendations, several families voiced concerns regarding aspects of care at Frontida. One pervasive issue raised was staff shortages and high turnover rates. Some reviews highlighted a worrying pattern where minimal staffing levels resulted in inadequate attention for residents. In particular, it was noted that during certain shifts, only two caregivers were available to attend to multiple residents' needs. This often led to feelings of anxiety among family members about the level of care their loved ones would receive when specific caregivers were not on duty.

While many caregivers were praised for their kindness and dedication—particularly individual staff members who consistently demonstrated a commitment beyond expectations—the overall lack of stability in staffing created an unsettling atmosphere. Reviewers pointed out that other staff members observed during visits appeared disengaged or occupied with personal devices rather than attending to resident needs. This inconsistency in caregiver presence adversely affected the quality of care experienced by some residents.

Food quality emerged as another area for potential improvement at Frontida. Several reviewers complained about the meals served—citing repetitive menus with limited options available—and emphasized that residents frequently did not receive what was promised on the menu. Issues such as running out of basic items like milk were also raised, alongside criticisms regarding meal planning that did not cater effectively to individual dietary preferences or requirements.

At times when families sought answers regarding specific incidents or changes within the facility—such as aggressive new admissions—they felt communication could have been better managed. Some suggested that more transparency about issues affecting resident well-being would foster trust between families and staff. In particular, instances where changes disrupted routines or safety protocols prompted calls for clarification from management in order to allay concerns.

Despite these challenges mentioned in various reviews about staffing shortages and food service inconsistencies, many families remain optimistic about Frontida due to its nurturing environment created largely by its more devoted employees. Families who chose Frontida after touring several facilities found peace knowing their loved ones are safe and cared for by warm-hearted individuals committed to supporting dementia patients through challenging moments. Compliments abounded especially towards specific staff members whose patience and compassion helped make transitions smoother from home into memory care.

In conclusion, while there are areas needing enhancement—and various challenges associated with maintaining consistent staffing levels—Frontida of Germantown appears dedicated overall to providing supportive memory care within a communal framework fostering enrichment through engaging activities tailored towards residents’ well-being. Families appreciate the caring approach shown by many employees while simultaneously advocating for improvements in operational aspects like communication clarity, food service variety offering choices suited best for each resident's need going forward into future endeavors enhancing quality outcomes across this memory-focused establishment.

This part of Germantown, Wisconsin, offers a convenient and accessible location with various amenities and services nearby. With several healthcare facilities such as Advanced Health Care, Froedtert Germantown Health Center, and Aurora Advanced Healthcare within a short distance, residents have easy access to medical care. The area also boasts a variety of restaurants including Robert's Frozen Custard, Bubs Irish Pub, and Barley Pop Pub for dining options. Additionally, there are pharmacies like Walgreens and CVS Pharmacy nearby for medication needs. For recreational activities, residents can enjoy parks like Kinderberg Park and Menomonee Park. There are also entertainment options such as Menomonee Falls Cinema for movie enthusiasts. Overall, this neighborhood provides convenience and accessibility for seniors looking to live in a well-equipped community in Germantown.

Physicians

• Advanced Health Care (0.3 miles)
• Froedtert Germantown Health Center (0.5 miles)
• Froedtert Orthopaedic, Sports and Spine Center (2.5 miles)
• Shaibal Mazumdar MD (3.4 miles)
• Aurora Advanced Healthcare (3.4 miles)
• Town Hall Health Center (3.7 miles)
• West Bend Clinic-Jackson (8 miles)

Restaurants

• Robert's Frozen Custard (1 miles)
• McDonald's (1.1 miles)
• Bubs Irish Pub (1.2 miles)
• Barley Pop Pub (1.2 miles)
• Precinct Tap & Table (1.2 miles)
• Von Rothenburg Bier Stube (1.3 miles)
• McDonald's (1.6 miles)

Pharmacies

• Walgreens (1.2 miles)
• Aurora Pharmacy (3.3 miles)
• Walgreens (3.4 miles)
• CVS Pharmacy (3.5 miles)
• Walgreens (6.9 miles)
• Walgreens (6.9 miles)
• Walgreens (7.3 miles)

Parks

• Kinderberg Park (1.6 miles)
• Menomonee Park (4.9 miles)
• Richfield Nature Park (6.1 miles)
• A C Hanson Park (7.3 miles)
• Thiensville Village Park (7.5 miles)
• Jackson Park (7.8 miles)
• Imperial Estate Park (8.1 miles)

Theaters

• Menomonee Falls Cinema Menomonee Falls, Wi (2.2 miles)

Cafes

• Starbucks (3.3 miles)
• Starbucks (7.9 miles)
• Starbucks (8.6 miles)
• Starbucks (8.8 miles)
• Cedarburg Coffee Roastery (9 miles)
• Java House (9 miles)

Hospitals

• Ambulatory EEG Recordings (6.1 miles)
• Froedtert Jackson Health Center (8 miles)
• Rogers Memorial Hospital (8.3 miles)
• Ascension Columbia St. Mary's Ozaukee - Cedarburg (8.3 miles)

Transportation

• U-Haul Moving & Storage (8.6 miles)

Places of Worship

• Redemption Lutheran Church (9.3 miles)