Bay At Burlington Health And Rehabilitation
Save677 East State Street, Burlington, WI 53105
For more information about senior living options: (844) 490-3973
The Bay at Burlington is described as a wonderful rehabilitation center where the staff are welcoming, extremely helpful, and genuinely caring, making a stressful time much easier. The care at The Bay is outstanding, with a team that truly cares about their patients. The Burlington Health and Rehabilitation Center is praised for compassionate, resident-centered staff who go above and beyond to meet needs. The administrator at The Bay is responsive and friendly, and the aides and nurses are described as excellent. The facility is immaculate and staffed by kind caretakers whom families would trust with their loved ones. The Bay’s courtyard is lively with flowers and wildlife, and cookouts are common, alongside a full range of therapies and state-of-the-art equipment. Mount Carmel Medical and Rehabilitation Center is called the nicest assisted living facility the reviewer has visited, with optimistic, respectful staff and a clean, healthy environment. The staff at Burlington Rehab and Care are dedicated and caring, with therapy teams that work hard to support residents.
They describe the Bay at Burlington Health and Rehabilitation Center as a disgusting nightmare, with a filthy facility, rarely cleaned community showers, and feces left on the floor. They report MRSA is present in the building and that patients are left in urine and feces for hours, risking bedsores and sepsis. They claim most staff do not perform their duties unless state inspectors are in the building, and call lights go unanswered for about an hour. They note there are often no clean linens available and residents must beg for water, sometimes receiving only a single cup in a shift. They accuse some CNAs and nurses of abusive behavior and say meds are not always given on schedule; agency staff sometimes remove meds from other patients. They say management harasses patients for money and allows theft of belongings and money by staff, with calls for the facility to be shut down. They say the food is disgusting and rarely edible, and that personal belongings and money are frequently stolen by staff.The Bay at Burlington Health and Rehabilitation is best suited for families whose primary concern is short-term, therapy-driven rehabilitation with active family involvement. When the objective is to restore mobility, relearn daily living skills, and return home, the facility can deliver in a setting where skilled therapists and attentive clinicians are willing to collaborate with families. In the best cases, residents benefit from a focused rehab program, clear progress updates, and a team that communicates with loved ones about the recovery plan. That said, the shine of rehab excellence fades quickly if long-term custodial needs become the expectation, because the daily operation of care can be uneven and difficult to rely on over time.
Prospective residents should explicitly consider alternatives if long-term care stability, predictable daily staffing, and consistent adherence to basic hygiene and safety standards are nonnegotiable. The reviews reveal a troubling divide: a substantial portion of experiences describe filth, odor, incomplete or delayed medication, and call lights that go unanswered for extended periods. Instances of bedsores, missed meals, and lapses in infection control are raised with enough frequency to question whether a steady, reliable environment can be counted on for ongoing custodial care. For families that cannot navigate a consistently evolving staff roster or who require firm, transparent accountability, other options deserve serious exploration.
On the positive side, the facility earns praise for the rehab and therapy portion when it operates at its best. Several reviews highlight a capable, compassionate therapy team and a proactive administrator who is responsive to patient and family needs. Family members frequently single out case managers and therapists who make the process feel personal and goal-driven, and some testimonials emphasize the quality of rehabilitative care and activity programming. In those moments, residents appear engaged, safe, and oriented, with staff who articulate goals, track progress, and maintain a supportive atmosphere. When these elements align, the Bay demonstrates what effective recovery care can look like in a post-acute setting.
Those improvements, however, do not consistently translate into reliable day-to-day care. The most consequential drawbacks center on cleanliness, infection risk, and staffing reliability. Reviews describe dirty environments, frequent delays in turning or cleaning patients, and allegations that linens, supplies, and even medications are not consistently available or correctly managed. Communication gaps between staff, families, and administrators contribute to a lack of trust, especially when concerns are raised about pain management, wound care, or timely administration of medications. The dichotomy is stark: the same building that can host standout rehab experiences also hosts recurrent accusations of neglect and mismanagement, making the overall risk profile volatile for families who cannot afford lapses in basic care.
For families weighing next steps, practical diligence is essential. Begin with unscheduled tours to observe the daily rhythm rather than rely on a staged walkthrough; verify how quickly call lights are answered and who answers them; ask to review recent med-pass processes and dosing schedules, and request a direct conversation with the primary nurse or unit supervisor about typical day-to-day operations. Check the facility’s cleanliness and odor in common areas and resident rooms, and probe the laundry and personal belongings handling since several reviews touch on lost items or improper storage. Have conversations about infection control practices and how MRSA or other conditions are monitored and contained. These steps help separate the strongest rehab potential from facilities where daily life feels unstable or unsafe.
The bottom-line decision comes into focus: for families whose priority is aggressive rehabilitation with strong clinical leadership and who can closely monitor care, The Bay at Burlington can be a viable option. The rehab pipeline and responsive therapists can drive meaningful recovery, and some residents thrive when supported by a caring team and engaged family involvement. However, for anyone seeking consistent, high-quality long-term care, where routine safety, reliable medication administration, and impeccable cleanliness are nonnegotiable, the facility warrants serious caution or outright comparison with other options. In many families’ eyes, the risk of recurrent care gaps and the possibility of serious incidents argue for evaluating alternatives before committing long-term.
In short, Bay at Burlington should be on the short list for post-acute rehab if due diligence confirms a stable, well-staffed rehab environment and a proactive leadership presence. It should not be the default choice for long-term custodial care or for loved ones with complex medical or cognitive needs requiring unwavering daily consistency. Where possible, arrange candid discussions with frontline staff, review recent state-verified findings, and compare with other nearby facilities that demonstrate a steadier track record on cleanliness, med management, and resident safety. The decision, ultimately, hinges on balancing a potentially strong rehab experience against a pattern of operational vulnerabilities that can undermine daily quality of life over time.
123 resident community capacity
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Bay At Burlington Health And Rehabilitation is a skilled nursing facility located in Burlington, WI. Our community offers a range of amenities and care services to ensure the comfort and well-being of our residents.
In terms of amenities, we have a beauty salon where residents can get their hair done and feel pampered. Our fully furnished rooms are equipped with cable or satellite TV for entertainment. We provide community-operated transportation for residents to run errands or attend appointments. For those who enjoy technology, we have a computer center with Wi-Fi/high-speed internet access.
Our dining room offers restaurant-style dining, providing delicious meals prepared by our staff. We accommodate special dietary restrictions, including diabetes diets, to meet the unique needs of our residents.
We prioritize the health and fitness of our residents with a fitness room and wellness center on-site. Residents can engage in activities such as planned day trips, resident-run activities, and scheduled daily activities to stay active and socialize.
Our care services include 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure residents receive their necessary medications on time. We also offer a mental wellness program to support the emotional well-being of our residents.
We understand the importance of convenience and accessibility in healthcare services. Therefore, we have several nearby facilities including two cafes, two parks, three pharmacies, seven physicians' offices, seven restaurants, one transportation service provider, two places of worship nearby in addition to one hospital nearby.
At Bay At Burlington Health And Rehabilitation, we strive to create a comfortable and enriching environment for our residents through our comprehensive amenities and care services.
Located in Burlington, Wisconsin, this area offers a variety of amenities and services that cater to seniors. With several parks nearby such as Bushnell Park and Fischer County Park, residents can enjoy outdoor activities and scenic views. There are also multiple pharmacies and healthcare facilities in close proximity including Pharmacy Station and Aurora Health Care for convenient access to medical services. In terms of dining options, there are fast food restaurants like McDonald's and Culver's, as well as cafes such as The Coffee House at Chestnut & Pine for a relaxed dining experience. Additionally, the presence of Memorial Hospital of Burlington ensures quality healthcare facilities within reach. Places of worship like Burlington United Methodist Church provide spiritual support while transportation options like Burlington Municipal Airport make traveling easy. Overall, this neighborhood provides a comfortable and convenient living environment for seniors in Burlington.
Bay At Burlington Health And Rehabilitation is located at 677 East State Street, Burlington, WI 53105 in Walworth County, Wisconsin
The range of services at Bay At Burlington Health And Rehabilitation is specifically designed to support residents with dementia and Alzheimer's disease, fostering both independence and safety. Assistance with dressing and bathing ensures that residents can maintain personal hygiene and comfort, while medication management helps prevent potential health complications by ensuring timely and accurate dosing. Meal preparation and service cater to nutritional needs, promoting physical health as well as cognitive function. Activities of daily living assistance provides essential support for tasks such as eating or mobility, which may become challenging for those experiencing memory loss. Moreover, 24-hour supervision offers peace of mind to both residents and their families, ensuring a secure environment where help is always available. The mental wellness program further enhances cognitive stimulation through engaging activities tailored to individual capabilities, ultimately contributing to improved quality of life for those in varying stages of dementia.
Bay At Burlington Health And Rehabilitation on seniors.fyi includes 6 photos including images showing interior, bingo, and more.
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Interior
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