Bay At Burlington Health And Rehabilitation

Pros

• The staff at the facility took care of the residents with love and caring.
• The administration at the facility was excellent.
• The therapy team worked hard and did a great job with their patients.
• Mount Carmel Medical and Rehabilitation Center is the nicest assisted living facility visited.
• The staff at Mount Carmel is optimistic, fun, upbeat, and always respectful.
• The facility is extremely clean, smells nice, and maintains a healthy environment.
• The food at the facility generally tastes good.
• The general environment at Mount Carmel is warm and inviting.
• There are many activities offered for patients, including cooking, computer classes, and exercise classes.
• Mount Carmel has many onsite amenities to add value to the facility experience.

Cons

• The staff at the Bay never got the patient out of bed to learn how to walk again, despite it being the main focus of her rehabilitation.
• The rooms at the Bay are crammed and the staff was rude during visits.
• The social worker at the Bay did not give power of attorney, preventing the patient from being sent to the hospital when she was sick.
• The nurses at the Bay did nothing when the patient complained or pressed her call light.
• The facility did not provide proper phone services for the patient and often neglected to charge or give her phone to her when it rang.
• The facility was dirty on the outside, raising concerns about its cleanliness on the inside.

Review

Mount Carmel Medical and Rehabilitation Center has received mixed reviews from visitors. One individual shared a concerning experience involving their grandmother's stay at the facility. After a fall, their grandmother was placed in the Bay for rehabilitation, with a focus on regaining her ability to walk. Unfortunately, the staff failed to get her out of bed to learn to walk again, which was the main purpose of her stay. The family was told that she would be able to return home after six months, but this promise seemed unlikely as days went by without progress.

To add to their worries, it was discovered that their grandmother had developed a bed sore during her time at Mount Carmel. Initially described as small, they were horrified when doctors in the ICU revealed it had grown to the size of two fists. Throughout her stay, the family encountered rude and unhelpful staff members who showed no urgency in attending to their loved one's needs.

The cramped rooms only made matters worse. When their grandmother fell ill, she was moved to another room where family members were unable to see inside. For two weeks, she suffered from continuous vomiting and an inability to eat properly. Despite pleading with the social worker for assistance and power of attorney, they were denied the opportunity to have her transferred to a hospital for proper care.

Nighttime at Mount Carmel became especially troubling as their grandmother would be given pain medication and unfamiliar drugs without prior consultation or explanation. As a result, she would always appear groggy and fatigued. Complaints fell on deaf ears as nurses ignored her pleas for help or failed to respond promptly when she pressed her call light – assuming she could even locate it herself.

In an effort to improve communication with their grandmother, the family purchased a phone for her use since she struggled with the facility's phones and staff negligence regarding answering calls. However, even with her own phone in hand, it often went uncharged or unanswered due to the facility's negligence. Tragically, when their grandmother's health deteriorated to a critical point and she was finally rushed to the hospital, it was too late for medical intervention, and she passed away.

While one account painted a grim picture of Mount Carmel Medical and Rehabilitation Center, another review highlighted a completely different experience. For this individual, their mother received exceptional care at the facility. The staff displayed genuine compassion and love towards the residents, with an excellent administration overseeing operations. Additionally, the therapy team dedicated themselves wholeheartedly to helping patients rehabilitate.

Another visitor expressed their overall satisfaction with Mount Carmel Medical and Rehabilitation Center. They considered it the finest assisted living facility they had ever encountered. The facility provided an array of activities such as cooking classes, computer sessions, exercise programs, and more to keep patients engaged. The staff members were always optimistic, fun-loving, respectful, and attentive to patient needs.

Hygiene was a top priority at Mount Carmel; not only was the facility immaculately clean on both the inside and outside but also had a refreshing aroma that contributed to a healthy environment. Furthermore, the food served generally tasted good – an aspect that can greatly impact residents' quality of life. Amenities onsite added further value to the facility's offerings.

In summary, these contrasting reviews highlight both positive and negative experiences at Mount Carmel Medical and Rehabilitation Center. While some families have reported neglectful staff members who failed to address critical medical issues or provide necessary care, others have praised the warm atmosphere created by caring individuals who go above and beyond for their patients. It is clear that there are areas in which improvement is needed regarding communication with families and ensuring prompt response times from staff members.

Located in Burlington, Wisconsin, this area offers a variety of amenities and services that cater to seniors. With several parks nearby such as Bushnell Park and Fischer County Park, residents can enjoy outdoor activities and scenic views. There are also multiple pharmacies and healthcare facilities in close proximity including Pharmacy Station and Aurora Health Care for convenient access to medical services. In terms of dining options, there are fast food restaurants like McDonald's and Culver's, as well as cafes such as The Coffee House at Chestnut & Pine for a relaxed dining experience. Additionally, the presence of Memorial Hospital of Burlington ensures quality healthcare facilities within reach. Places of worship like Burlington United Methodist Church provide spiritual support while transportation options like Burlington Municipal Airport make traveling easy. Overall, this neighborhood provides a comfortable and convenient living environment for seniors in Burlington.

Parks

• Bushnell Park (0.2 miles)
• Fischer County Park (1.2 miles)
• Silver Lake Park (10.7 miles)
• Flat Iron Park (10.7 miles)

Pharmacies

• Pharmacy Station (0.6 miles)
• Walgreens (0.8 miles)
• Walmart Pharmacy (1.8 miles)
• Walgreens (6.7 miles)
• Aurora Pharmacy (7 miles)
• Pharmacy Station (7 miles)
• H2O Health Solutions (7.5 miles)

Physicians

• Dahlgren Md Burlington (0.6 miles)
• Advanced Pain Management (0.9 miles)
• Wisconsin Pain Management Sc (0.9 miles)
• Dankle Jon MD (1.1 miles)
• Eye Physicians And Sur (1.2 miles)
• Wagner Eye Center (1.2 miles)
• Aurora Health Care (1.2 miles)

Restaurants

• McDonald's (0.7 miles)
• Adrians Frozen Custard (0.7 miles)
• Flippy's Fast Food (0.8 miles)
• Fred's Parkview (0.8 miles)
• Culver's (1 miles)
• Wendy's (1.9 miles)
• Taco Bell (1.9 miles)

Cafes

• The Coffee House at Chestnut & Pine (0.8 miles)
• Starbucks (1 miles)
• Cafe 36 (6.8 miles)
• Starbucks (9.8 miles)
• 2894 On Main (10.5 miles)
• Starbucks (10.6 miles)
• Avant Bicycle & Cafe (10.7 miles)

Hospitals

• Memorial Hospital of Burlington (1.1 miles)
• Lakeview Specialty Hospital & Rehabilitation Center (6.3 miles)
• Carriage Healthcare Companies (10.3 miles)
• United Hospital System (11.2 miles)
• Aurora Lakeland Medical Center (12 miles)

Places of Worship

• Burlington United Methodist Church (2 miles)
• English Settlement United Methodist Church (4.3 miles)
• St Francis De Sales Church (10.2 miles)

Transportation

• Burlington Municipal Airport (BUU) (2.1 miles)
• East Troy Electric Railroad Depot & Museum (10.6 miles)

Theaters

• Emagine Geneva Lakes (9 miles)