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2.9 from 80 reviews
5 stars
34
4 stars
3
3 stars
0
2 stars
3
1 stars
40
Overall Review of Bay At Burlington Health And Rehabilitation
common14 reviews mention this
Care teams can be very kind
Many residents and families describe staff who are caring, responsive, and supportive.
A recurring theme in the reviews is how kind and attentive staff members can be. Several reviewers say communication feels consistent, questions get answered, and caregivers treat residents with respect. In particular, case managers and nurses/CNAs are credited with taking pride in residentsā needs and making stressful situations feel more manageable.
differentiator6 reviews mention this
Rehab therapy receives strong praise
Physical therapy and rehabilitation are a frequent bright spot in resident experiences.
Multiple reviews highlight physical rehab as a standout, describing therapy as effective and staff as skilled. Reviewers mention help with recovering from injury and hip replacement, and some say therapy supported safe progress toward returning home. The activities and therapy teams are also discussed together, with reviewers describing ongoing support during the rehab stay.
caveat12 reviews mention this
Call lights and medication timing
Some reviewers say help takes too long to arrive, including for call lights and medications.
Several negative reviews focus on delays when help is needed. Residents and families describe long waits after pressing call lights and frustration with medication timing, including missed doses or late medication administration. A few reviewers connect these delays to worsening health outcomes, while others describe the issue as a repeated pattern that made them worry for safety.
caveat14 reviews mention this
Cleanliness concerns appear often
A significant number of reviews raise concerns about cleanliness and odors in the facility.
Many critical reviews describe the building as dirty, with strong urine or feces odors and issues with cleaning in shared areas. Some reviewers also mention soiled linens left out, residents not being cleaned promptly, and unsanitary conditions during visits. A smaller group of reviews counter this by saying the facility is clean and smells good, but the negative cleanliness theme is still widely repeated.
caveat7 reviews mention this
Food quality and serving issues
Reviews are mixed on dining, with multiple complaints about food being cold or not edible.
Dining comes up in both directions across reviews. On the critical side, some reviewers say meals are disgusting, cold, or rarely edible, including during holidays. On the more positive side, a few reviewers say the food generally tastes good, which aligns with residents mentioning restaurant-style dining as an offered option.
common4 reviews mention this
Activities and day programming
Residents and families mention scheduled events and community activities.
Several reviews describe activities helping residents stay connected, with mentions of events and programming during the stay. At least one reviewer specifically calls out different events to support engagement, while another describes a fuller range of therapies and daily offerings. The community also offers planned day trips and resident-run activities, which matches what families are looking for during a rehab stay.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
123 resident community capacity
Types of Care
Memory Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Located in Burlington, Wisconsin, this area offers a variety of amenities and services that cater to seniors. With several parks nearby such as Bushnell Park and Fischer County Park, residents can enjoy outdoor activities and scenic views. There are also multiple pharmacies and healthcare facilities in close proximity including Pharmacy Station and Aurora Health Care for convenient access to medical services. In terms of dining options, there are fast food restaurants like McDonald's and Culver's, as well as cafes such as The Coffee House at Chestnut & Pine for a relaxed dining experience. Additionally, the presence of Memorial Hospital of Burlington ensures quality healthcare facilities within reach. Places of worship like Burlington United Methodist Church provide spiritual support while transportation options like Burlington Municipal Airport make traveling easy. Overall, this neighborhood provides a comfortable and convenient living environment for seniors in Burlington.
Parks
Bushnell Park (0.2 miles)
Fischer County Park (1.2 miles)
Silver Lake Park (10.7 miles)
Flat Iron Park (10.7 miles)
Pharmacies
Pharmacy Station (0.6 miles)
Walgreens (0.8 miles)
Walmart Pharmacy (1.8 miles)
Walgreens (6.7 miles)
Aurora Pharmacy (7 miles)
Pharmacy Station (7 miles)
H2O Health Solutions (7.5 miles)
Physicians
Dahlgren Md Burlington (0.6 miles)
Advanced Pain Management (0.9 miles)
Wisconsin Pain Management Sc (0.9 miles)
Dankle Jon MD (1.1 miles)
Eye Physicians And Sur (1.2 miles)
Wagner Eye Center (1.2 miles)
Aurora Health Care (1.2 miles)
Restaurants
McDonald's (0.7 miles)
Adrians Frozen Custard (0.7 miles)
Flippy's Fast Food (0.8 miles)
Fred's Parkview (0.8 miles)
Culver's (1 miles)
Wendy's (1.9 miles)
Taco Bell (1.9 miles)
Cafes
The Coffee House at Chestnut & Pine (0.8 miles)
Starbucks (1 miles)
Cafe 36 (6.8 miles)
Starbucks (9.8 miles)
2894 On Main (10.5 miles)
Starbucks (10.6 miles)
Avant Bicycle & Cafe (10.7 miles)
Hospitals
Memorial Hospital of Burlington (1.1 miles)
Lakeview Specialty Hospital & Rehabilitation Center (6.3 miles)
Carriage Healthcare Companies (10.3 miles)
United Hospital System (11.2 miles)
Aurora Lakeland Medical Center (12 miles)
Places of Worship
Burlington United Methodist Church (2 miles)
English Settlement United Methodist Church (4.3 miles)
St Francis De Sales Church (10.2 miles)
Transportation
Burlington Municipal Airport (BUU) (2.1 miles)
East Troy Electric Railroad Depot & Museum (10.6 miles)
The range of services at Bay At Burlington Health And Rehabilitation is specifically designed to support residents with dementia and Alzheimer's disease, fostering both independence and safety. Assistance with dressing and bathing ensures that residents can maintain personal hygiene and comfort, while medication management helps prevent potential health complications by ensuring timely and accurate dosing. Meal preparation and service cater to nutritional needs, promoting physical health as well as cognitive function. Activities of daily living assistance provides essential support for tasks such as eating or mobility, which may become challenging for those experiencing memory loss. Moreover, 24-hour supervision offers peace of mind to both residents and their families, ensuring a secure environment where help is always available. The mental wellness program further enhances cognitive stimulation through engaging activities tailored to individual capabilities, ultimately contributing to improved quality of life for those in varying stages of dementia.
The article discusses the late stages of dementia, detailing the progression from mild to severe impairment and highlighting key characteristics such as profound cognitive decline and dependency in daily activities. It emphasizes care strategies focused on comfort and dignity, the importance of advance directives, and the emotional support needed for family caregivers facing this challenging journey.
The article examines the link between certain medications and increased dementia risk, particularly in older adults, emphasizing that long-term or high-dose use of anticholinergics, benzodiazepines, and other drug classes can exacerbate cognitive impairment. It calls for careful medication evaluation and shared decision-making to mitigate these risks while managing treatment efficacy.
The article emphasizes the significance of establishing a power of attorney for elderly parents to enable an agent to make decisions on their behalf regarding health and finances, especially during cognitive or physical decline. It outlines various types of power of attorney, the importance of consulting legal professionals, and the responsibilities and challenges faced by agents, while also discussing alternatives and common misconceptions.
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