Bay At Burlington Health And Rehabilitation

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Bay At Burlington Health And Rehabilitation

677 East State Street, Burlington, WI 53105

For more information about senior living options: (844) 490-3973

2.9 from 75 reviews
5 stars
33
4 stars
2
3 stars
0
2 stars
3
1 stars
37

Memory Care Skilled Nursing Facility

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    Overall Review of Bay At Burlington Health And Rehabilitation

    Pros

    • pro The Bay at Burlington Health and Rehabilitation Center is described as a wonderful rehabilitation center where staff are welcoming, supportive, and compassionate.
    • pro The care at The Bay is excellent, with a team that clearly cares about each patient.
    • pro The Bay is highly recommended for quality rehab care delivered in a compassionate environment.
    • pro Burlington Health and Rehabilitation Center staff go above and beyond for all residents, with dedicated team members and engaging activities that keep residents connected.
    • pro The administrator at Burlington Health is responsive, friendly, and handles needs quickly; physical and occupational therapy are top notch.
    • pro The facility is described as immaculate, with caring staff and a sense of community that makes families feel at home.
    • pro Great facility with caring staff and attentive residents; the care team is devoted to residents.
    • pro Mount Carmel Medical and Rehabilitation Center is praised as the nicest assisted living facility the reviewer has visited, with optimistic, respectful staff and engaging activities.

    Cons

    • pro They would not send their loved ones here; the facility is awful and one of the worst.
    • pro The social worker is demeaning and uncooperative, and communication with families is essentially nonexistent.
    • pro The place is dirty and smells like urine and feces, with soiled linen left in the hallways.
    • pro Medications are frequently delayed or missed, and pain relief is not promptly provided.
    • pro Call bells rarely work or go unanswered, leaving residents feeling neglected.
    • pro This facility should be shut down due to consistent neglect and poor care.
    • pro There are bugs in the building and staff conduct is unprofessional and rude.
    • pro Management is described as the worst, with a top-to-bottom culture of indifference.

    Review

    This community is best suited for families seeking aggressive, outcomes-focused rehabilitation with a clearly caring therapy and nursing team, especially after orthopedic procedures or other events that require intensive rehab. The Bay at Burlington has repeatedly drawn praise for compassionate frontline staff, personalized attention during recovery, and therapists who push residents toward independent movement. For short-term rehab with a goal of returning home, the care rhythm and bedside support can feel stabilizing and professional. Yet this favorable lens tends to fray once long-term care realities - the day-to-day safety, cleanliness, and reliable operations - become the primary concern.

    Those evaluating alternatives should prioritize facilities with consistently strong long-term care metrics: steady staffing, dependable medication administration, transparent communication from management, and spotless, well-maintained environments. Several reviews flag ongoing concerns about management structure, responsiveness, and the overall upkeep of the building. Families whose priorities include predictable daily care, strong infection control, and rigorous oversight may find more reliable peace of mind elsewhere. In other words, potential residents with complex medical or cognitive needs requiring steady, mistake-free operations should compare options carefully before committing.

    On the upside, the strongest, most repeated positives center on the human side of care. Residents and families frequently describe the staff as genuinely caring, with case managers and therapy teams that remember names, listen to questions, and tailor plans to individual needs. The therapy program is often singled out as a standout - therapists and rehab professionals frequently praised for knowledge, patience, and dedication. When care teams operate smoothly, families report clearer communication and a sense that the resident is valued, which can translate into meaningful gains during rehab and a more hopeful atmosphere overall.

    The flip side presents a troubling counterpoint. Across a substantial portion of reviews, warnings loom about understaffing, slow or incomplete responses to call lights, and lapses in basic daily care. Recurrent anecdotes describe dirty conditions, odors, and delayed or missed medications, sometimes with consequences that reached hospitalization or readmission discussions. Several accounts highlight friction with administrative staff and inconsistencies in policy application, with some families feeling that the owners' or administrators' priorities skew toward the rehab wing at the expense of long-term residents' welfare. The strongest caution: safety and cleanliness issues are not isolated incidents but recurring themes in many family voices.

    That tension between strong rehab-focused strengths and systemic long-term care risks drives the decision framework. For families whose primary aim is high-quality, goal-oriented rehabilitation, and who are prepared to supervise and advocate during the stay, the Bay can deliver tangible progress and a supportive, resident-centered vibe. For those who must rely on steady, clean, and consistently managed daily care over months or years - plus uninterrupted medication management and reliable call-light responsiveness - the risks in the long-term environment weigh heavier. The question becomes: is the anticipated rehab payoff worth grappling with potential management gaps and facility upkeep?

    Practical next steps anchor the decision. Prospective families should conduct an unannounced tour focused on cleanliness, call-light responsiveness, and medication workflows; request to speak with the director of nursing and the administrator to hear about staffing ratios and escalation procedures; and verify a transparent, updated care plan with clear goals and timetables. It is essential to compare a rehab-focused stay here with nearby options that emphasize long-term stability and safety, including memory care and post-acute facilities with established track records. In the end, the Bay at Burlington Health and Rehabilitation demands careful, evidence-based scrutiny: it may fit the right rehabilitation trajectory, but it is not a blanket solution for all long-term care needs.

    Features

    Housing

    • 123 resident community capacity 123 resident community capacity

    Types of Care

    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Bay At Burlington Health And Rehabilitation is a skilled nursing facility located in Burlington, WI. Our community offers a range of amenities and care services to ensure the comfort and well-being of our residents.

    In terms of amenities, we have a beauty salon where residents can get their hair done and feel pampered. Our fully furnished rooms are equipped with cable or satellite TV for entertainment. We provide community-operated transportation for residents to run errands or attend appointments. For those who enjoy technology, we have a computer center with Wi-Fi/high-speed internet access.

    Our dining room offers restaurant-style dining, providing delicious meals prepared by our staff. We accommodate special dietary restrictions, including diabetes diets, to meet the unique needs of our residents.

    We prioritize the health and fitness of our residents with a fitness room and wellness center on-site. Residents can engage in activities such as planned day trips, resident-run activities, and scheduled daily activities to stay active and socialize.

    Our care services include 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure residents receive their necessary medications on time. We also offer a mental wellness program to support the emotional well-being of our residents.

    We understand the importance of convenience and accessibility in healthcare services. Therefore, we have several nearby facilities including two cafes, two parks, three pharmacies, seven physicians' offices, seven restaurants, one transportation service provider, two places of worship nearby in addition to one hospital nearby.

    At Bay At Burlington Health And Rehabilitation, we strive to create a comfortable and enriching environment for our residents through our comprehensive amenities and care services.

    Nearby Places of Interest

    Located in Burlington, Wisconsin, this area offers a variety of amenities and services that cater to seniors. With several parks nearby such as Bushnell Park and Fischer County Park, residents can enjoy outdoor activities and scenic views. There are also multiple pharmacies and healthcare facilities in close proximity including Pharmacy Station and Aurora Health Care for convenient access to medical services. In terms of dining options, there are fast food restaurants like McDonald's and Culver's, as well as cafes such as The Coffee House at Chestnut & Pine for a relaxed dining experience. Additionally, the presence of Memorial Hospital of Burlington ensures quality healthcare facilities within reach. Places of worship like Burlington United Methodist Church provide spiritual support while transportation options like Burlington Municipal Airport make traveling easy. Overall, this neighborhood provides a comfortable and convenient living environment for seniors in Burlington.

    Parks

    • Bushnell Park (0.2 miles)
    • Fischer County Park (1.2 miles)
    • Silver Lake Park (10.7 miles)
    • Flat Iron Park (10.7 miles)

    Pharmacies

    • Pharmacy Station (0.6 miles)
    • Walgreens (0.8 miles)
    • Walmart Pharmacy (1.8 miles)
    • Walgreens (6.7 miles)
    • Aurora Pharmacy (7 miles)
    • Pharmacy Station (7 miles)
    • H2O Health Solutions (7.5 miles)

    Physicians

    • Dahlgren Md Burlington (0.6 miles)
    • Advanced Pain Management (0.9 miles)
    • Wisconsin Pain Management Sc (0.9 miles)
    • Dankle Jon MD (1.1 miles)
    • Eye Physicians And Sur (1.2 miles)
    • Wagner Eye Center (1.2 miles)
    • Aurora Health Care (1.2 miles)

    Restaurants

    • McDonald's (0.7 miles)
    • Adrians Frozen Custard (0.7 miles)
    • Flippy's Fast Food (0.8 miles)
    • Fred's Parkview (0.8 miles)
    • Culver's (1 miles)
    • Wendy's (1.9 miles)
    • Taco Bell (1.9 miles)

    Cafes

    • The Coffee House at Chestnut & Pine (0.8 miles)
    • Starbucks (1 miles)
    • Cafe 36 (6.8 miles)
    • Starbucks (9.8 miles)
    • 2894 On Main (10.5 miles)
    • Starbucks (10.6 miles)
    • Avant Bicycle & Cafe (10.7 miles)

    Hospitals

    • Memorial Hospital of Burlington (1.1 miles)
    • Lakeview Specialty Hospital & Rehabilitation Center (6.3 miles)
    • Carriage Healthcare Companies (10.3 miles)
    • United Hospital System (11.2 miles)
    • Aurora Lakeland Medical Center (12 miles)

    Places of Worship

    • Burlington United Methodist Church (2 miles)
    • English Settlement United Methodist Church (4.3 miles)
    • St Francis De Sales Church (10.2 miles)

    Transportation

    • Burlington Municipal Airport (BUU) (2.1 miles)
    • East Troy Electric Railroad Depot & Museum (10.6 miles)

    Theaters

    • Emagine Geneva Lakes (9 miles)

    Frequently Asked Questions

    Where is Bay At Burlington Health And Rehabilitation?
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