Dungeness Courte Alzheimer Community

Pros

• The CNAs and nurses at Dungeness Courte are described as fantastic and capable of providing professional and compassionate care.
• The facility is recognized as the best memory care facility in Sequim.
• The local management at Dungeness Courte responded to complaints by temporarily improving conditions.
• Visitors are encouraged to observe and take notes to identify patterns of care.
• Tips for resolving concerns are provided, such as bringing written concerns to the Director and Head nurse, and escalating if necessary.
• The literature provided by Dungeness Courte suggests that expectations will be exceeded.

Cons

• The safety, health, and dignity of residents were compromised at Dungeness Courte.
• Complaints brought to local management resulted in temporary improvements followed by a return to negligent patterns of care.
• Staffing levels at the facility often hindered CNAs and nurses from providing professional and compassionate care.
• Conditions at Dungeness Courte left much to be desired, despite being considered the best memory care facility in Sequim.
• The price charged and literature provided by Dungeness Courte did not align with the actual experience, leading to unmet expectations.

Review

Dungeness Courte, widely regarded as the best memory care facility in Sequim, falls short of expectations when it comes to providing the necessary level of care for its residents. Despite its reputation, numerous incidents have been observed by families that compromised the safety, health, and dignity of their loved ones as well as other residents. While formal complaints were brought to local management on two occasions, resulting in temporary improvements each time, the negligent patterns soon resurfaced. Although some CNAs and nurses demonstrate fantastic skills and compassion, they often lack the necessary resources such as appropriate staffing levels to fully fulfill their duties.

If one is considering transitioning a loved one into Dungeness Courte, there are some crucial tips to keep in mind. Regular and unannounced visits at different times of the day are recommended. This allows family members to consistently monitor the quality of care being provided and identify any potential patterns that may arise. It is also advisable to take detailed notes during these visits, noting any concerns or incidents witnessed.

To address these concerns effectively, it is suggested to bring them in writing to both the Director and Head Nurse of Dungeness Courte. By documenting these issues formally, it puts pressure on management to take action and rectify the situation. However, if this approach fails to resolve the concerns satisfactorily, it may be necessary to escalate matters further by contacting corporate or even involving state authorities if deemed necessary.

Despite Dungeness Courte's promises of exceeding expectations in terms of care quality and services offered – as indicated by their pricing strategies and promotional materials – it is important for families not to lose sight of these expectations. Holding the facility accountable based on initially advertised standards can help ensure that their loved ones receive adequate care.

In conclusion, while Dungeness Courte touts itself as a top-tier memory care facility in Sequim, there are notable deficiencies in various aspects of its operations that compromise resident safety, health, and dignity. Families should practice diligence in monitoring their loved ones' care, documenting any concerns observed during visits, and addressing them formally with the facility management. By holding Dungeness Courte accountable to their own promises, families can strive for a higher standard of care for their loved ones.

This part of Sequim, Washington is a bustling area with easy access to a variety of healthcare services, including physicians specializing in retinal care, oral surgery, dermatology, internal medicine, and more. The nearby Olympic Medical Center provides convenient access to hospital services. There are also several pharmacies located within close proximity for prescription needs. In terms of dining options, there are familiar chain restaurants like Subway and McDonald's as well as local favorites such as Fanaticus Sports Grill and Salty Girls for seafood lovers. Additionally, cafes like Oak Table Cafe and Rainshadow Coffee Roasting offer cozy spots to relax and enjoy a cup of coffee. The area boasts several places of worship for spiritual support and serene parks like Sequim Bay State Park and Carrie Blake Park for enjoying the outdoors. Transportation options include U-Haul locations for moving needs and the Jefferson County International Airport for travel convenience.

Physicians

• Retina Center Northwest (0 miles)
• Kanning Heidi K DDS - Kanning Heidi Ms DDS (0.1 miles)
• Olympic Peninsula Oral Surgery (0.2 miles)
• Paragon Dermatology (0.2 miles)
• Pacific Family & Internal Medicine (0.2 miles)
• Primary Care Sequim & Walk-In Clinic (0.2 miles)
• Olympic Hearing Center (0.2 miles)

Hospitals

• Olympic Medical Center (0.2 miles)
• Obotech (9.7 miles)
• Olympic Memorial Hospital (14 miles)
• Clallam County PhD # 2 (14 miles)
• Virginia Mason Internal Medicine (14.1 miles)
• Clallam County Public Hospital District Port Angeles (14.2 miles)
• Clallam County Public Hosp District (14.7 miles)

Restaurants

• Subway (0.4 miles)
• Burger King (0.5 miles)
• McDonald's (0.5 miles)
• Fanaticus Sports Grill (0.6 miles)
• Salty Girls - Sequim Seafood (0.6 miles)
• Pane d'Amore (0.7 miles)
• Dynasty Chinese Restaurant (0.9 miles)

Pharmacies

• Rite Aid (0.4 miles)
• Walgreens (0.5 miles)
• Walmart Pharmacy (11.6 miles)
• Rite Aid (13.3 miles)
• Walgreens (14.1 miles)
• Jim's Pharmacy (14.6 miles)

Cafes

• Oak Table Cafe (0.6 miles)
• Rainshadow Coffee Roasting (0.6 miles)
• Sunshine Cafe (0.7 miles)
• Hurricane Coffee Co. (0.7 miles)
• Hardy's Market (0.7 miles)
• Cracked Bean Coffee Company (0.8 miles)
• Starbucks (0.9 miles)

Places of Worship

• Dungeness Valley Lutheran Church (0.6 miles)
• Sequim Valley Foursquare Church (0.8 miles)
• Gardiner Country Chapel (7.6 miles)

Parks

• Sequim Bay State Park (0.7 miles)
• Carrie Blake Park (1.5 miles)
• Cline Spit County Park (4.8 miles)
• Olympic Natl Park (4.8 miles)
• Francis Street Park (14.2 miles)
• Anderson Lake State Park (14.8 miles)

Transportation

• U-Haul (5.5 miles)
• U-Haul (10.7 miles)
• U-Haul Moving & Storage (13.7 miles)
• Jefferson County International Airport (14.2 miles)
• Gateway Transit Center (14.8 miles)