Information last verified:
50 Harrison Street, Hoboken, NJ 98122
For more information about senior living options: (844) 490-3973
The hospital is described as very professional and attentive to details, with staff going the extra mile to help senior citizens. The mother and baby care is highlighted as exceptional, with staff going above and beyond during the stay. The Labor and Delivery team is praised for compassion and clear communication, with Dr. Ahn and the anesthesiologist providing thorough care. Lactation consultants Andrea and Carmen are singled out as phenomenal, providing invaluable breastfeeding support. Nurse June is noted as amazing—informative, kind, and nurturing. The Endoscopy department is commended for excellent service, cleanliness, and patient comfort.
They advise avoiding this hospital at all costs, except perhaps if dying. They report rude nursing staff and a reputation for admitting drug addicts with withdrawal symptoms. They feel they were pressured to leave and discharged against their will after a social worker suggested homeless shelters. They claim the discharge was illegal and unethical while their insurance was paying. They describe the administrator and security as removing them despite calm behavior. They recount an ER experience as chaotic, unprofessional, and lacking basic care or communication. They say water and timely care were withheld for hours, and vomit was left on the floor for an extended period. They describe the psychiatric ward as a cold, filthy, dehumanizing facility with guards masquerading as staff. They allege discriminatory or unprofessional registration practices and racial bias by staff. They accuse billing practices of being unethical and fraudulent, with repeated, unexplained charges. They view the hospital as outdated, dirty, and disorganized, with staff who are unempathetic and careless.Heron Point Care - Hoboken presents a practical fit for families prioritizing maternity and delivery services, where the strongest, most reliable value lies in labor and delivery care and the lactation support that accompanies it. For expectant parents, the hospital’s delivery team and maternal‑child specialists can be a real asset, with several reviews praising OBs, nurses, and lactation consultants who stay present, explain actions clearly, and help new parents navigate the early days after birth. Outside the delivery suite, however, the experience becomes uneven. Families should expect variability in non-maternity units and plan accordingly if those services will matter.
Those who should strongly consider alternatives are families seeking a consistently high standard of care across the entire campus, especially in the emergency department, medical‑surgical floors, and administrative processes. The reviews repeatedly flag slow ER responses, disorganization, and inconsistent bedside manner, with episodes of rude or dismissive behavior from staff and front‑desk personnel. Cleanliness and maintenance also appear inconsistent, and billing practices raise legitimate concerns for patients worried about charges and insurance coordination. For anyone who cannot tolerate gaps in these areas, a different hospital should be the default choice.
On the plus side, maternity care at this campus earns credibility from specific, highly capable teams. Several reviews highlight the compassion and competence of delivery nurses, OB physicians, and lactation consultants who help mothers latch, troubleshoot feeding, and manage the postpartum period with attentiveness. In addition, certain specialty areas, telemetry and short‑stay procedures, as well as some endoscopy experiences, are depicted as thorough and well run, with staff who communicate well and attend to patient comfort. When care hinges on skilled, stable teams, the hospital can deliver meaningful, even standout, results.
Yet the weight of the negatives cannot be ignored. The main drawbacks center on inconsistent outcomes in the ER and general services: prolonged waits, perceived understaffing, and a pattern of interruptions or miscommunications that leave patients feeling unseen or rushed. Sanitation and overall cleanliness receive mixed reviews, with instances of under‑stocked rooms, delayed basic needs (water, blankets), and rooms that do not consistently convey a sense of order. Billing and administrative problems are another frequent theme, including charges that appear duplicative or unrelated to care already paid for, which amplifies stress during recovery or after discharge.
Because the strong maternity program can partially offset broader care gaps, it makes sense to tailor expectations by service line. For families pursuing childbirth, the positives in labor, delivery, and lactation support can justify choosing this campus if the pregnancy is routine and the primary goal is a supportive birth experience with attentive postnatal care. For any non‑delivery needs, emergency care, ongoing medical issues, or frequent admissions, the cons tend to dominate and undermine confidence in the overall continuum of care. In short, the maternity strengths are real; the hospital’s systemic flaws are equally persistent.
For families weighing options, a practical plan matters. If selecting this campus, request a dedicated care leader and clearly defined care plan early on, and bring a trusted advocate to every shift change. Verify estimated costs and confirm what is billed versus what insurance covers, ideally with a written authorization and a point person you can contact. Consider using this hospital for delivery and maternity services while positioning non‑delivery needs elsewhere, particularly for ER and high‑risk medical cases. In the region, other hospitals with steadier reputations for cleanliness, communication, and streamlined administration may offer more reliable full‑campus experience; those with similar maternity strengths but better overall consistency may be prudent alternatives.
15 resident community capacity
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Pet friendly"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Newark International (7 miles away) LaGuardia (9 miles away) John F Kennedy International (15 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Heron Point Care - Hoboken is a fully furnished assisted living community located in the vibrant city of Hoboken, NJ. With its range of amenities and comprehensive care services, it provides a comfortable and supportive environment for seniors in need of assistance.
The community offers fully furnished apartments that are tastefully designed to create a home-like atmosphere. Residents can enjoy the beautiful garden and outdoor spaces, providing a serene place to relax and connect with nature. Housekeeping services ensure that the apartments are kept clean and tidy.
Heron Point Care - Hoboken understands the challenges of moving into a new environment, which is why they provide move-in coordination services to make the transition as smooth as possible. They also welcome pets, recognizing the important role they play in their residents' lives.
When it comes to care services, trained staff is available to assist residents with activities of daily living such as bathing, dressing, and transfers. The community also caters to individuals with diabetes or special dietary restrictions, offering specialized meal preparation services. Medication management ensures that residents receive their medications on time.
Mental wellness is prioritized at Heron Point Care - Hoboken, with a dedicated program designed to support residents experiencing mild cognitive impairment. Specialized memory care programming is also available for those with more advanced memory loss conditions.
Residents can enjoy a variety of activities through scheduled daily programs tailored to their interests. Additionally, there are numerous cafes, parks, pharmacies, restaurants, transportation options, places of worship, theaters, and hospitals nearby for added convenience and accessibility.
Overall, Heron Point Care - Hoboken provides a warm and welcoming community where seniors can receive personalized care while maintaining independence and enjoying an active lifestyle.
Heron Point Care - Hoboken is located at 50 Harrison Street, Hoboken, NJ 98122 in King County, Washington
Heron Point Care - Hoboken offers a comprehensive suite of features designed to enhance the quality of life for residents experiencing memory challenges. Assistance with dressing and bathing helps maintain personal hygiene and dignity, while meal preparation and service ensure residents receive nutritious food tailored to their dietary needs. Medication management is crucial in preventing potential health complications by ensuring that medications are taken as prescribed. Activities of daily living assistance supports residents in maintaining independence where possible, fostering a sense of autonomy. The 24-hour supervision provides peace of mind for both residents and families, ensuring safety at all times. A mental wellness program and specialized memory care programming address cognitive decline directly, offering activities that stimulate engagement and cognitive function. For those with mild cognitive impairment, these resources are particularly valuable in delaying further progression, creating an environment conducive to memory preservation and overall well-being.
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